Customer Service Representative Salary in Rockford, IL

Updated on May 09, 2025
Position
City
Salary

How much does a Customer Service Representative make in Rockford, IL?

The average salary for a Customer Service Representative is $33,756 per year in Rockford, IL.

A Customer Service Representative in Rockford, IL, often earns a competitive salary. The average annual salary for this role is around $33,756. This figure can vary based on experience, skills, and the specific company. Those new to the field may start at the lower end of the salary range, while more experienced professionals can earn towards the higher end.

Several factors can influence the salary of a Customer Service Representative. These include the size of the company, the industry, and the specific responsibilities of the role. For instance, representatives working in larger corporations may have more opportunities for advancement and higher pay. Additionally, those with specialized skills, such as proficiency in multiple languages or advanced technical knowledge, may command higher salaries. Job seekers should consider these factors when evaluating job offers and negotiating salaries.

Customer Service Representative jobs in Rockford, IL

What are the highest paying cities for a Customer Service Representative near Rockford, IL?

Job seekers near Rockford, IL, can find excellent opportunities in nearby cities. Huntley, IL, offers the highest average salary for Customer Service Representatives at $41,668. Machesney Park, IL, follows closely with an average salary of $39,242. These cities provide competitive pay and a chance to grow in the customer service field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Rockford, IL, highlighting Huntley, IL with the highest at $41,668 and Sterling, IL with the lowest at $34,916.
  1. Huntley, IL
    Average Salary: $41,668
    In Huntley, IL, you'll find a welcoming community with many opportunities for those in customer service. Companies like Grainger and Snap-on Tools offer great positions. Working here means you'll be part of a supportive environment with a focus on excellent customer interactions.
    Find Customer Service Representative jobs in Huntley, IL


  2. Machesney Park, IL
    Average Salary: $39,242
    Machesney Park, IL, provides a friendly atmosphere for customer service professionals. With businesses like John Deere and local retail stores, you'll have plenty of options. The community values good service, making it a great place to build your career.
    Find Customer Service Representative jobs in Machesney Park, IL


  3. Oregon, IL
    Average Salary: $38,425
    Oregon, IL, offers a close-knit community where customer service roles are highly valued. Local companies like Farm Bureau and various small businesses provide good opportunities. Working here means you'll be appreciated for your dedication to customer satisfaction.
    Find Customer Service Representative jobs in Oregon, IL


  4. Belvidere, IL
    Average Salary: $38,227
    Belvidere, IL, is known for its vibrant community and diverse job market. Companies like Chrysler and local shops offer many roles in customer service. The area values teamwork and excellent service, making it a great place to work.
    Find Customer Service Representative jobs in Belvidere, IL


  5. DeKalb, IL
    Average Salary: $38,085
    DeKalb, IL, is home to Northern Illinois University and several businesses that need skilled customer service staff. Working here means you'll be part of a dynamic environment with many opportunities for growth. The community values education and service.
    Find Customer Service Representative jobs in DeKalb, IL


  6. Moreno Valley, CA
    Average Salary: $37,989
    Moreno Valley, CA, offers a warm and welcoming environment for customer service professionals. With companies like Amazon and local retail stores, you'll find many opportunities. The area values friendly service and community involvement.
    Find Customer Service Representative jobs in Moreno Valley, CA


  7. Beloit, WI
    Average Salary: $36,922
    Beloit, WI, provides a supportive community for those in customer service. Companies like Snap-on and local businesses offer many roles. Working here means you'll be appreciated for your dedication to excellent customer interactions.
    Find Customer Service Representative jobs in Beloit, WI


  8. South Beloit, IL
    Average Salary: $35,938
    South Beloit, IL, offers a friendly atmosphere for customer service professionals. With businesses like Beloit Corporation and local shops, you'll find many opportunities. The community values teamwork and good service.
    Find Customer Service Representative jobs in South Beloit, IL


  9. Dixon, IL
    Average Salary: $35,152
    Dixon, IL, provides a welcoming environment for customer service roles. Companies like John Deere and local businesses offer many opportunities. Working here means you'll be part of a supportive community that values excellent service.
    Find Customer Service Representative jobs in Dixon, IL


  10. Sterling, IL
    Average Salary: $34,916
    Sterling, IL, offers a close-knit community with many opportunities for customer service professionals. Companies like John Deere and local shops provide good roles. The area values good service and community involvement.
    Find Customer Service Representative jobs in Sterling, IL

What are the best paying companies for a Customer Service Representative in Rockford, IL?

Job seekers in Rockford, IL, looking for top-paying roles as Customer Service Representatives will find competitive opportunities at City of Rockford, Dayton Freight Lines, Inc., and Help at Home. These companies offer salaries that exceed the local average, providing a strong financial incentive. Aspiring professionals should consider these employers for their promising career growth and compensation packages.
Graph displaying best paying company salaries for Customer Service Representative jobs in Rockford, IL, highlighting City of Rockford with the highest at $38,944 and Northwest Bank of Rockford with the lowest at $31,933.
  1. City of Rockford
    Average Salary: $38,944
    The City of Rockford offers rewarding Customer Service Representative jobs. Employees work in various city departments, providing essential services to residents. The city operates in Rockford, IL, and surrounding areas.


  2. Dayton Freight Lines, Inc.
    Average Salary: $38,208
    Dayton Freight Lines, Inc. provides excellent Customer Service Representative positions. Employees assist with logistics and customer inquiries. The company operates in Rockford, IL, and other locations across the Midwest.


  3. Help at Home
    Average Salary: $36,250
    Help at Home offers Customer Service Representative jobs with a focus on home care services. Employees help clients and their families. The company operates in Rockford, IL, and other parts of Illinois.


  4. EMERY AIR
    Average Salary: $36,113
    EMERY AIR provides Customer Service Representative jobs in the aviation industry. Employees assist with flight operations and customer service. The company operates in Rockford, IL, and other locations nationwide.


  5. AAA The Auto Club Group
    Average Salary: $34,373
    AAA The Auto Club Group offers Customer Service Representative jobs with a focus on automotive services. Employees help members with various needs. The company operates in Rockford, IL, and other parts of the country.


  6. Waste Connections
    Average Salary: $33,814
    Waste Connections provides Customer Service Representative jobs in the waste management industry. Employees help with customer inquiries and service requests. The company operates in Rockford, IL, and other locations across the U.S.


  7. PGi
    Average Salary: $33,167
    PGi offers Customer Service Representative jobs in the technology and communications sector. Employees assist with customer support and technical inquiries. The company operates in Rockford, IL, and other locations nationwide.


  8. CSL Plasma
    Average Salary: $32,171
    CSL Plasma provides Customer Service Representative jobs in the healthcare industry. Employees assist with plasma donation services. The company operates in Rockford, IL, and other locations across the U.S.


  9. Jason's Deli
    Average Salary: $32,000
    Jason's Deli offers Customer Service Representative jobs in the restaurant industry. Employees assist with customer service and food orders. The company operates in Rockford, IL, and other locations nationwide.


  10. Northwest Bank of Rockford
    Average Salary: $31,933
    Northwest Bank of Rockford provides Customer Service Representative jobs in the banking sector. Employees assist with customer inquiries and financial services. The company operates in Rockford, IL, and other parts of Illinois.

Currently 25,652 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings