Customer Service Representative Salary in Springfield, MA

In Springfield, MA, a Customer Service Representative can expect to earn a competitive salary. The average annual salary for this role is around $36,389. This figure can vary based on experience, skills, and the specific employer. For those just starting, salaries may begin at the lower end of the scale, while more experienced professionals can earn towards the higher end.

The salary range for Customer Service Representatives in Springfield typically spans from $27,700 to $52,500 per year. This range reflects the different levels of responsibility and expertise within the field. Some key factors that can influence salary include:

• Years of experience
• Specialized skills or certifications
• Industry sector
• Company size and reputation

1. Ware, MA
   Average Salary: $41,260
   Ware offers a welcoming environment for those in customer service. With local businesses like Ware Town Hall, working here means supporting the community. The area's small-town charm makes it easy to connect with residents.
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2. Longmeadow, MA
   Average Salary: $40,867
   In Longmeadow, customer service roles thrive in a supportive community. Companies like MassMutual provide excellent opportunities. The town's friendly atmosphere makes it a great place to build lasting relationships.
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3. Greenfield, MA
   Average Salary: $40,479
   Greenfield provides a vibrant setting for customer service professionals. With local employers like Greenfield Community College, there are many avenues to explore. The city's rich history adds a unique touch to daily interactions.
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4. Ludlow, MA
   Average Salary: $39,994
   Ludlow offers a peaceful backdrop for customer service roles. Working here means serving a tight-knit community. The town's natural beauty provides a serene environment to enhance customer interactions.
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5. Palmer, MA
   Average Salary: $39,352
   Palmer is a great place for those in customer service. The town's small size allows for close community ties. Working with local businesses like Palmer Town Hall offers a rewarding experience.
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6. Northampton, MA
   Average Salary: $38,097
   Northampton, known for its cultural scene, is ideal for customer service jobs. Companies like Smith College provide diverse opportunities. The town's artistic vibe makes interactions more engaging and enjoyable.
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7. Amherst, MA
   Average Salary: $37,626
   Amherst offers a dynamic environment for customer service roles. With institutions like the University of Massachusetts, there are many paths to explore. The town's academic atmosphere adds an intellectual edge to daily tasks.
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8. Enfield, CT
   Average Salary: $35,933
   Enfield provides a balanced setting for customer service professionals. Local businesses like Enfield Town Hall offer stable opportunities. The town's mix of urban and rural elements creates a unique work environment.
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9. Agawam, MA
   Average Salary: $35,911
   Agawam is a great place for those in customer service. The town's diverse community offers many opportunities. Working with local entities like Agawam Town Hall ensures a fulfilling experience.
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10. Westfield, MA
    Average Salary: $35,649
    Westfield offers a vibrant environment for customer service roles. With companies like Westfield State University, there are numerous opportunities to grow. The city's energetic atmosphere makes interactions lively and engaging.
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1. BLACKHAWK INDUSTRIAL
   Average Salary: $47,793
   BLACKHAWK INDUSTRIAL offers competitive salaries for Customer Service Representatives. They provide customer support and handle inquiries in Springfield, MA. Their team is dedicated to ensuring customer satisfaction.
   




2. Baystate Health
   Average Salary: $45,825
   Baystate Health provides a rewarding environment for Customer Service Representatives. They focus on patient care and support in Springfield, MA. Employees enjoy a supportive workplace and opportunities for growth.
   




3. Reliable Temps Inc
   Average Salary: $41,000
   Reliable Temps Inc offers a good salary for Customer Service Representatives. They provide staffing services and support in Springfield, MA. The company values its employees and offers a positive work environment.
   




4. Complete Labor and Staffing
   Average Salary: $40,480
   Complete Labor and Staffing pays well for Customer Service Representatives. They offer staffing solutions and support in Springfield, MA. The company is committed to employee satisfaction and professional development.
   




5. Braman Termite & Pest Elimination
   Average Salary: $38,000
   Braman Termite & Pest Elimination provides a decent salary for Customer Service Representatives. They focus on pest control services in Springfield, MA. Employees enjoy a stable work environment and opportunities for advancement.
   




6. First Defense Systems
   Average Salary: $36,667
   First Defense Systems offers a competitive salary for Customer Service Representatives. They provide security services and support in Springfield, MA. The company values teamwork and employee well-being.
   




7. Domino's
   Average Salary: $36,000
   Domino's offers a good salary for Customer Service Representatives. They focus on pizza delivery and customer support in Springfield, MA. Employees enjoy a dynamic work environment and opportunities for growth.
   




8. Planet Fitness
   Average Salary: $32,000
   Planet Fitness provides a fair salary for Customer Service Representatives. They focus on fitness and customer support in Springfield, MA. The company values a healthy work-life balance and employee satisfaction.
   

1. Account Manager
   Average Salary: $72,701
   This role involves managing client relationships and maintaining satisfaction. Account managers work closely with clients to understand their needs and provide solutions. Companies like Comcast and local businesses in Springfield value strong communication skills.
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2. Retail Sales Associate
   Average Salary: $66,924
   Retail sales associates help customers find products and complete purchases. They work in a fast-paced environment and need to provide excellent customer service. Stores like Target and local shops in Springfield offer these positions.
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3. Cable Technician
   Average Salary: $65,702
   Cable technicians install and repair cable systems for customers. They need to diagnose problems and provide solutions. Companies like Comcast and local service providers in Springfield hire for these roles.
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4. Tower Technician
   Average Salary: $52,350
   Tower technicians maintain and repair communication towers. They work outdoors and need to follow safety protocols. Firms like American Tower and local telecom companies in Springfield offer these jobs.
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5. Sales Associate
   Average Salary: $42,975
   Sales associates help customers find products and complete sales. They work in various retail environments and need strong interpersonal skills. Stores like Macy's and local businesses in Springfield hire for these roles.
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