Company
Overview

About Planet Fitness

https://www.planetfitness.com/
Consumer Services
1464 Employees
Type: Company - Public
Hampton, NH
Planet Fitness welcomes job seekers who are passionate about fitness and health. They aim to provide a fun and welcoming environment for everyone, regardless of their fitness level. The company offers a wide range of services designed to help individuals achieve their fitness goals. Each location includes modern equipment, group classes, and a team of knowledgeable staff to support members. They focus on creating an inclusive space where everyone feels encouraged to pursue their health and wellness journey. The company prides itself on its mission to make fitness affordable and accessible. They offer membership options that fit various budgets, ensuring more people can join. Planet Fitness values creating a community where members can feel supported and inspired. Their commitment to quality service means they hire individuals who share their dedication to helping others. Joining Planet Fitness provides opportunities to work in a dynamic and supportive workplace.

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What are people saying about working at Planet Fitness?

Planet Fitness offers flexible hours and opportunities for growth, with positive aspects including inclusive company culture and free memberships. However, concerns about low pay, limited opportunities, and inconsistent management practices across locations frequently arise.

Planet Fitness Reviews

Beginners Development

10/07/2025 - Chicago, IL


Pros

Flexible Hours, Great Beginners Foundation for Customer Service Skills


Cons

Experience differs depending on location

Good

10/02/2025 - South Sarasota, FL


Pros

Chill job and cool people.


Cons

I got nothing to say.

Great college job

10/06/2025 - Ponca City, OK


Pros

Worked well with my school schedule


Cons

Got a little boring at times

Great company to be apart of

10/15/2025 - null


Pros

The company is a great one to work for. Very inclusive, black card member perks for employees, and area to grow in the company. So many locations world wide.


Cons

I live in a remote area so it’s a bit of a travel for me.

Good Bandaid job

10/26/2025 - null


Pros

Flexible work hours if you get hired as Part time. Get to meet many people.


Cons

Pay is not worth long term.

10/24/2025 - null


Pros

Good people and good members to work with


Cons

No good manager, very bad

Avoid ECP Branches

10/07/2025 - Regina, SK


Pros

Free gym membership for you and spouse.


Cons

Training - Despite working out of the gym that the District Managers office was in all of my training was completed by the Assistant Manager and Key holder without guidance. They tried their best but they were obviously thrown to the wolves.No Trust - Even as a General Manager you had no authority. All decisions involving money needed District approval. Really your just a glorified Key Holder who makes schedules.Tech - There was one computer at the cash desk. This was where all managerial and planning was to be completed. So any scheduling or performance management was in the open and constantly interrupted by customers. This was also the only computer for training so crew training was often interrupted and could only be done one at a time. They would not make an exception even for training when we were severely short staffed and had trainees complain and walk out. Rundown facilities - We had a water leak that meant water raining down from light fixtures and other electrical into the women's change rooms. ECP expected us to stay open and wanted staff to deal with water running through active electrical. Issues were ignored by ECP until Provincial & Labour Authorities were involved.

good and steady

10/01/2025 - New York, NY


Pros

good connections and friendly enviorment


Cons

heavy cleaning and picking up after others .

Members Make it Worth It

10/16/2025 - Augusta, ME


Pros

Relationships with members makes the days better!


Cons

Upper management were subpar when I was there.

Not great

10/09/2025 - Austin, TX


Pros

Nice coworkers, laid back job


Cons

The company doesn’t care about you so they will make a lot of decisions making each location upset about something

Meh

10/07/2025 - Naperville, IL


Pros

-great members -decent bonus opportunities


Cons

-not much work/life balance here

Good short term job

10/14/2025 - Mundelein, IL


Pros

- Took cleaning seriously- Free gym membership- Always an opportunity to become a Lead or assistant manager with a pay raise


Cons

- After Management changed to some young fellow, it became hostile. There would be no customers and he would ask us why we weren't smiling- Gets written up if you chat with more than 2 Coworkers at the front desk

General Manager at Planet Fitness

10/22/2025 - Covington, LA


Pros

Easy day to day task, soft labor, lots of influence on gym culture


Cons

Pay is entry level management, autonomy can be micro managed, high turn over rate generally speaking,

Fairly decent culture, work does not match the pay

10/05/2025 - Rowlett, TX


Pros

The hours at my franchise were fairly flexible, if needed. I could come in an hour late and was able to just stay an hour later to make up the time/money. The location I was at was a top location. With this, management was pretty good and attentive with both members and staff. My main manager was nice, understanding, and constantly looking for ways to improve the gym and his staff. Not just how well we were doing our jobs but the connection that we had with each other. Good team building. Though, I'm sure this drastically varies from location to location.


Cons

Since this was a top location, they were fairly strict about the standard of operations. They couldn't be short hours so if you had time to make up you needed to make it up before end of week. Very heavy with the cleaning, which isn't a bad thing! Especially for it being a gym. But, the level of attention to detail and frequency of cleaning was not on par with the amount we got paid. I believe I started at around $12 an hour. After 90 days I think I got a 50 cent raise. But cleaning rows of machines top to bottom for nearly the entirety of the shift as well as rotating walk throughs (going through the entire gym to check trashes, paper towels dispensers, and bathroom check, etc.) was not worth the $12/hour. It is entry level but for the level of physical work it wasn't worth it for me. I fully believe the level of cleanliness should be this way, I have no problems with their protocols, but getting paid more would have been more worthwhile. Not to mention there isn't much places for you to go. Shift lead, assistant manager, store manager, and regional manager, that's about it. If you're a younger adult/teenager with energy, a love for staying busy, making your job a workout, and don't have real bills to pay this would be a good job to start gaining some basic experience. If you're an older adult needing to pay your mortgage and feed kids, I don't recommend.

Planet

10/16/2025 - Atlanta, GA


Pros

Very Easy, do not have to do much


Cons

The pay is very low.



Page 1
Pie chart of the distribution of reviews for Planet Fitness. 7.2% of reviews are 'Neutral'. 16.4% of reviews are 'Negative'. 26.4% of reviews are 'Positive'. 49.9% of reviews are 'Mixed'.

What are popular careers at Planet Fitness?

  1. Member Services Representative
    Member Services Representatives greet and assist gym members. They handle membership inquiries and ensure members have a positive experience.
    Find Member Services Representative jobs


  2. Front Desk Associate
    Front Desk Associates manage check-ins at the gym. They maintain a friendly environment and assist with questions from members and visitors.
    Find Front Desk Associate jobs


  3. Customer Service Representative
    Customer Service Representatives provide excellent service to gym members. They help resolve issues and ensure members feel valued.
    Find Customer Service Representative jobs


  4. Personal Trainer
    Personal Trainers guide members in achieving their fitness goals. They create workout plans and motivate members to stay committed.
    Find Personal Trainer jobs


  5. Universal Banker
    Universal Bankers handle banking services for members. They assist with financial products and support member needs.
    Find Universal Banker jobs


  6. Cleaner
    Cleaners maintain a clean and safe gym environment. They sanitize equipment and facilities to keep the space welcoming.
    Find Cleaner jobs


  7. Closer
    Closers help at the end of the day. They ensure all equipment is put away and the gym is in good order for the next day.
    Find Closer jobs


  8. General Manager
    General Managers oversee the daily operations of the gym. They manage staff and ensure everything runs smoothly.
    Find General Manager jobs


  9. Trainer
    Trainers provide fitness guidance and support. They work with members to improve their strength and overall fitness.
    Find Trainer jobs


  10. Police Sergeant
    Police Sergeants ensure the safety of the gym. They provide security and address any safety concerns.
    Find Police Sergeant jobs

Where is Planet Fitness hiring?

  1. San Antonio, TX
    San Antonio offers a vibrant atmosphere for fitness enthusiasts. The city's warm weather provides perfect conditions for staying active. The local community values health and wellness, making it a rewarding place to work.
    Find jobs in San Antonio, TX


  2. Chicago, IL
    Chicago provides a dynamic environment with diverse opportunities. The city's energetic vibe translates well into a lively workplace. Fitness professionals thrive here, meeting a high demand for health and wellness services.
    Find jobs in Chicago, IL


  3. Fargo, ND
    Fargo offers a friendly and supportive community. The city's dedication to health makes it a great place for fitness professionals. People here value wellness, creating a rewarding work environment.
    Find jobs in Fargo, ND


  4. Las Vegas, NV
    Las Vegas provides an exciting and fast-paced setting. The city's constant activity aligns well with a dynamic fitness career. Professionals here enjoy a vibrant community that appreciates health and fitness.
    Find jobs in Las Vegas, NV


  5. Bismarck, ND
    Bismarck offers a close-knit community with a strong focus on health. The city’s welcoming nature creates a supportive environment for fitness professionals. Locals value wellness, making it a fulfilling place to work.
    Find jobs in Bismarck, ND


  6. Lafayette, LA
    Lafayette presents a warm and welcoming atmosphere. The city’s community values health and fitness, providing a supportive environment. Professionals here enjoy a friendly community that appreciates active lifestyles.
    Find jobs in Lafayette, LA


  7. Nashville, TN
    Nashville offers an energetic and vibrant setting. The city’s music scene adds to the lively atmosphere. Fitness professionals here benefit from a community that values health and wellness.
    Find jobs in Nashville, TN


  8. West Saint Paul, MN
    West Saint Paul provides a friendly and welcoming community. The city's commitment to health makes it a rewarding place for fitness professionals. Locals value wellness, creating a supportive work environment.
    Find jobs in West Saint Paul, MN


  9. Denver, CO
    Denver offers a dynamic and adventurous environment. The city's outdoor lifestyle complements a fitness career. Professionals here enjoy a community that values health and wellness.
    Find jobs in Denver, CO


  10. Baton Rouge, LA
    Baton Rouge provides a welcoming and supportive community. The city's focus on health and wellness creates a rewarding work environment. Fitness professionals here benefit from a friendly and active community.
    Find jobs in Baton Rouge, LA

What are similar companies to Planet Fitness?

  1. Curves
    Curves is a fitness brand that focuses on women. The company provides a friendly and welcoming environment in its gyms. Curves has locations across the United States and other countries. Members can expect workout plans designed for women, with a focus on strength training.


  2. F45 Training
    F45 Training offers high-intensity interval training (HIIT) classes. It has studios in many cities worldwide. F45 classes are known for their tough workouts, which combine strength and cardio. The company has a vibrant community of fitness enthusiasts.


  3. 24 Hour Fitness
    24 Hour Fitness has gyms in numerous locations across the United States. It allows members to visit at any time, day or night. The company offers a wide range of equipment and group classes. Their goal is to make fitness accessible and convenient.


  4. Fitness 19
    Fitness 19 is a fitness center that focuses on affordability. It has locations in various cities in the United States. The company provides a variety of workout options, including machines, free weights, and group classes. Fitness 19 aims to help members achieve their fitness goals.


  5. Crunch Fitness
    Crunch Fitness offers a range of fitness services, including personal training and group classes. The company has gyms in many cities across the United States and internationally. Crunch is known for its 30-minute workouts that focus on strength and cardio.


  6. SoulCycle
    SoulCycle specializes in indoor cycling classes. It has studios in many cities in the United States and other countries. The classes are intense and music-driven, with a strong community vibe. SoulCycle is popular among fitness enthusiasts looking for a fun workout.


  7. Title Boxing Club
    Title Boxing Club provides boxing and fitness training. It has locations in various cities across the United States. The company offers different membership options, including personal training and group classes. Title Boxing is known for its high-energy workouts.


  8. Orangetheory Fitness
    Orangetheory Fitness combines cardio and strength training in its workouts. The company has studios in many cities in the United States and other countries. Orangetheory classes are known for their intensity and heart-rate tracking. The company aims to help members reach their fitness goals.


  9. Anytime Fitness
    Anytime Fitness offers 24/7 access to its gyms. It has locations in numerous cities across the United States and internationally. The company provides a range of fitness options, including equipment, group classes, and personal training. Anytime Fitness focuses on making fitness convenient and affordable.


  10. LA Fitness
    LA Fitness has a large presence with gyms in many cities in the United States. The company offers a wide range of fitness services, including equipment, group classes, and swimming pools. LA Fitness aims to be a one-stop fitness destination for its members.

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