Company
Overview

About Planet Fitness

https://www.planetfitness.com/
Consumer Services
1464 Employees
Type: Company - Public
Hampton, NH
Planet Fitness aims to create a welcoming gym environment for all. They focus on making fitness accessible to everyone, regardless of experience or fitness level. This gym chain emphasizes a "Judgement Free Zone," where members can work out comfortably without feeling self-conscious. With a variety of workout options and flexible membership plans, Planet Fitness supports members in achieving their health and fitness goals. The company prides itself on offering a clean, safe, and affordable fitness experience. They provide a range of equipment and classes to cater to different fitness needs. Planet Fitness encourages all members to pursue their fitness journey with confidence and support. Their commitment to inclusivity and affordability makes them a popular choice for many seeking a healthy lifestyle.

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What are people saying about working at Planet Fitness?

Employees at Planet Fitness appreciate the free membership benefits and friendly coworkers, but express concerns about demanding management, low pay, and excessive cleaning duties. While some praise the flexible scheduling and welcoming environment, many also highlight the physical demands and lack of career growth.

Planet Fitness Reviews

can be a fin place to work but Management sucks.

04/23/2026 - West Springfield, VA


Pros

nice coworkers, free membership and drink discounts, many of the regular members are nice to talk to.


Cons

new management is very uptight and manic. impossible expectations for cleaning for the pay we get, micro managing and manager overreach and spying stresses out employees.

Free membership but challenging management and cleaning duties

04/15/2026 - Gulfport, MS


Pros

free membership when working at location


Cons

lots of cleaning and poor managment

Great team culture but high cleaning standards and low pay

04/21/2026 - null


Pros

Nice to work with team members and we get incentives frequently. They are good with vacations.


Cons

Strict with rules and it’s a lot of cleaning and just very high standards of cleaning. Pay could be higher.

Great staff but the club can be dirty and crowded

04/23/2026 - Newburyport, MA


Pros

great staff and people around


Cons

dirty club sometimes hectic and crowded

Easy work with some management support issues

04/13/2026 - Scottsdale, AZ


Pros

easy for the most partfree membership fun storiesgot free hand chairs in remodel


Cons

little backup from upper management cleaning locker rooms

Great management and welcoming environment

04/12/2026 - Brooklyn, NY


Pros

Very well managed and engaging job, the company genuinely reflects the values it professes. It's work that feels rewarding so long as you show up with a positive attitude and treat it seriously.


Cons

Can be very physically tiring, but that's so be expected.

Free gym membership, but low pay and tough roles

04/01/2026 - Brooklyn, NY


Pros

Free gym membership and work experience


Cons

Expect to be a custodian and customer service representative for minimum wage

Great manager, but fear of unjust termination

04/30/2026 - null


Pros

The old mananger was great.


Cons

They will fire you for an assumption

It's an okay Job at best

04/24/2026 - Edmonds, WA


Pros

It's a job, not much else.


Cons

Your more or less doing three jobs in one; Customer Service; Security; and Janitorial.

Good co-workers and work-life balance but very poor management and environment

04/10/2026 - Marianna, FL


Pros

Usually cool co-workers, free gym membership, flexible hours


Cons

Very poor management, managers would expect lower employees to get their work done but then not do any work themselves, setting a very poor example. Generally, some managers would let personal problems impact the way they spoke to other employees, while other managers were just straight up mean/disrespectful. There was also a lot of unnecessary workplace drama. Working here felt like walking on eggshells sometimes.

Enjoyable coworkers but role misalignment and extra duties

04/09/2026 - null


Pros

hours were consistent and coworkers made the job more enjoyable on day to day basis


Cons

role was not accurate to initial description, spent time doing the work of others and was made to clean more so than be a front desk associate

Free gym access but menial tasks dominate the role

04/20/2026 - Myrtle Beach, SC


Pros

Employees can workout for free when off the clock


Cons

Basically a glorified janitor, including parking lot trash pickup and cleaning clock set for every hour

Flexible scheduling, but lacks career growth opportunities

04/30/2026 - Toledo, OH


Pros

Flexible scheduling while in school


Cons

No room for career growth

Free gym membership, but poor leadership and unfairness

04/21/2026 - null


Pros

free gym membership and nice members


Cons

Poor leadership.No guidanceUnfair practices among staff

Nice coworkers but toxic environment and low pay

04/24/2026 - null


Pros

Regular members were very nice and coworkers were cool for the most part.


Cons

NFP does not care about their employees. The only changes they made benefit them and screwed over the staff. Do not pay enough at all and capped salary so there is no incentive to stay on. High turnover rate. They care more about stupid info call and tour scripts than just having a natural conversation with potential members. Couldn't talk to upper management, they generally seem to look down on the rest of us. Very toxic environment.



Page 1
Pie chart of the distribution of reviews for Planet Fitness. 7.1% of reviews are 'Neutral'. 16.6% of reviews are 'Negative'. 26.6% of reviews are 'Positive'. 49.8% of reviews are 'Mixed'.

What are popular careers at Planet Fitness?

  1. Member Services Representative
    Assists members with membership inquiries and provides a positive gym experience. Ensures all members feel welcome and supported.
    Find Member Services Representative jobs


  2. Front Desk Associate
    Serves as the first point of contact at the gym. Greets and checks in members, handles memberships, and provides information.
    Find Front Desk Associate jobs


  3. Customer Service Representative
    Ensures customer satisfaction by addressing concerns and providing excellent service. Works to resolve issues quickly and efficiently.
    Find Customer Service Representative jobs


  4. Personal Trainer
    Helps members achieve their fitness goals. Designs personalized workout plans and provides motivation and guidance.
    Find Personal Trainer jobs


  5. Universal Banker
    Provides banking services to customers. Assists with transactions, account management, and financial advice.
    Find Universal Banker jobs


  6. Cleaner
    Maintains a clean and safe gym environment. Regularly sanitizes equipment, floors, and restrooms.
    Find Cleaner jobs


  7. Closer
    Ensures the gym is secure and ready to close. Locks doors, checks equipment, and performs final clean-up.
    Find Closer jobs


  8. Trainer
    Conducts fitness classes and training sessions. Educates members on proper exercise techniques and safety.
    Find Trainer jobs


  9. General Manager
    Oversees daily operations of the gym. Manages staff, ensures smooth operations, and maintains a high level of customer service.
    Find General Manager jobs


  10. Police Sergeant
    Manages law enforcement tasks. Ensures safety and security within the gym premises.
    Find Police Sergeant jobs

Where is Planet Fitness hiring?

  1. San Antonio, TX
    Join a team that values hard work and dedication. San Antonio offers a vibrant atmosphere with a friendly community. Enjoy a supportive environment that fosters personal and professional growth.
    Find jobs in San Antonio, TX


  2. Chicago, IL
    Work in a bustling city with endless opportunities. Chicago provides a dynamic setting for career advancement. Be part of a team that thrives on energy and innovation.
    Find jobs in Chicago, IL


  3. Las Vegas, NV
    Experience the excitement of a fast-paced city. Las Vegas offers a lively environment with diverse opportunities. Be a part of a team that embraces change and thrives in a dynamic setting.
    Find jobs in Las Vegas, NV


  4. Lafayette, LA
    Discover a community that values hard work and dedication. Lafayette offers a welcoming environment with strong team spirit. Enjoy a supportive workplace that encourages personal growth.
    Find jobs in Lafayette, LA


  5. Nashville, TN
    Join a team that values community and collaboration. Nashville provides a vibrant atmosphere with a friendly environment. Enjoy a supportive workplace that fosters both personal and professional development.
    Find jobs in Nashville, TN


  6. Bismarck, ND
    Experience a community that values hard work and dedication. Bismarck offers a supportive environment with a friendly atmosphere. Be part of a team that values teamwork and encourages personal growth.
    Find jobs in Bismarck, ND


  7. Fargo, ND
    Join a team that values dedication and hard work. Fargo provides a supportive environment with a strong sense of community. Enjoy a workplace that encourages personal and professional growth.
    Find jobs in Fargo, ND


  8. West Saint Paul, MN
    Experience a community that values teamwork and dedication. West Saint Paul offers a supportive environment with a friendly atmosphere. Be part of a team that fosters both personal and professional development.
    Find jobs in West Saint Paul, MN


  9. Baton Rouge, LA
    Join a team that values hard work and dedication. Baton Rouge provides a vibrant atmosphere with a friendly community. Enjoy a supportive environment that encourages personal and professional growth.
    Find jobs in Baton Rouge, LA


  10. Denver, CO
    Work in a dynamic city with endless opportunities. Denver offers a lively environment with a strong sense of community. Be part of a team that thrives on innovation and embraces change.
    Find jobs in Denver, CO

What are similar companies to Planet Fitness?

  1. Curves
    Curves is a popular fitness chain focusing on women's health and wellness. They offer a variety of workout programs designed for all fitness levels. Curves operates centers in many cities across the United States, Canada, and around the world.


  2. F45 Training
    F45 Training is a high-intensity group fitness program. It provides a mix of strength training and cardio in a 45-minute workout. F45 operates in many countries, including the United States, Australia, and Europe.


  3. 24 Hour Fitness
    24 Hour Fitness is a nationwide fitness chain offering a wide range of exercise equipment and classes. Members have access to facilities across the United States, with locations in over 40 states and Washington D.C.


  4. Fitness 19
    Fitness 19 offers affordable gym memberships with state-of-the-art equipment. It has locations in various states across the U.S., providing a no-commitment, pay-as-you-go membership option.


  5. Crunch Fitness
    Crunch Fitness provides boutique gym experiences with a focus on high-quality equipment and personal attention. They have a presence in the U.S. and several other countries, including Canada and the UK.


  6. SoulCycle
    SoulCycle is known for its high-energy indoor cycling classes. They offer a unique fitness experience with a strong community vibe. SoulCycle has studios in major cities across the United States and Canada.


  7. Title Boxing Club
    Title Boxing Club combines boxing and fitness in one. They offer a range of classes including boxing, kickboxing, and strength training. Their locations span across the United States and Canada.


  8. Orangetheory Fitness
    Orangetheory Fitness provides a scientifically-backed workout combining cardio and strength training. Sessions last 60 minutes and are available in locations across the United States, Canada, and the UK.


  9. Anytime Fitness
    Anytime Fitness is known for its 24-hour access to fitness facilities. They offer a variety of equipment and group classes. Locations are found in the United States, Canada, Europe, and Australia.


  10. LA Fitness
    LA Fitness offers a wide range of fitness programs and facilities. They cater to all fitness levels with group classes, personal training, and childcare options. LA Fitness has centers across the United States and Canada.

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