How much does a Customer Service Representative make in Washington, DC?
Working as a Customer Service Representative in Washington, DC, often comes with a competitive salary. The average yearly salary stands at $45,593. This figure places the role well above the national average for similar positions. Many find this attractive, knowing that their hard work is recognized with fair compensation.
The salary distribution shows how wages can vary based on experience and specific skills. For instance, those in the 10th percentile earn around $32,750 annually, while the top 10% earn over $71,300 per year. This range provides ample opportunity for growth and advancement. As experience and expertise increase, so can earnings. The job market in Washington, DC, offers a solid platform for those looking to improve their financial standing.
What are the highest paying cities for a Customer Service Representative near Washington, DC?

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Falls Church, VA
Average Salary: $45,083
In Falls Church, VA, customer service roles often involve supporting major companies. With a bustling business community, you can find opportunities in tech and finance. The environment encourages professional growth and customer-centric work.
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Silver Spring, MD
Average Salary: $44,040
Working in Silver Spring, MD, provides a mix of retail and corporate customer service jobs. Close to many businesses, you will handle various client needs daily. The city's vibrant culture enhances the work experience.
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Chevy Chase, MD
Average Salary: $43,919
Chevy Chase, MD, offers a professional setting for customer service careers. You will interact with clients in a refined atmosphere. The area’s upscale businesses value excellent service skills.
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Hyattsville, MD
Average Salary: $43,698
Hyattsville, MD, provides diverse customer service opportunities. You will work in an environment that values community engagement. The local businesses often seek staff who can connect well with residents.
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Vienna, VA
Average Salary: $43,483
Vienna, VA, features a growing number of customer service positions. Many roles cater to tech and healthcare companies. The area's dynamic business scene offers many chances for professional development.
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Bethesda, MD
Average Salary: $43,356
Bethesda, MD, is known for its thriving customer service sector. Here, you will support both local businesses and larger corporations. The area’s focus on quality service provides a rewarding work experience.
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Arlington, VA
Average Salary: $42,006
In Arlington, VA, customer service roles are plentiful and varied. Many positions are in retail, hospitality, and tech. The city’s fast-paced environment offers many chances to develop your skills.
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Rockville, MD
Average Salary: $41,542
Rockville, MD, provides a supportive environment for customer service professionals. You will work in a community that values excellent client interactions. The local businesses appreciate dedicated and skilled staff.
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Annapolis, MD
Average Salary: $41,164
Annapolis, MD, offers unique customer service opportunities. Working in this historic city, you will engage with a diverse clientele. The area’s rich culture enhances the work experience.
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Alexandria, VA
Average Salary: $40,213
Alexandria, VA, features a bustling customer service market. Many roles cater to the tourism and retail sectors. The city’s vibrant atmosphere provides a dynamic work environment.
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What are the best paying companies for a Customer Service Representative in Washington, DC?

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Amtrak
Average Salary: $287,700
Amtrak offers rewarding careers to those who want to work in the transportation industry. Customer Service Representatives work in Amtrak stations across the U.S., including Washington, DC. This role offers great benefits and opportunities for advancement.
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Ameritech Construction
Average Salary: $91,000
Ameritech Construction focuses on building and construction projects. They have locations throughout Washington, DC. Customer Service Representatives here help manage client relationships and support project managers.
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Office of the Chief Financial Officer (OCFO)
Average Salary: $78,303
The Office of the Chief Financial Officer (OCFO) provides financial services for the District of Columbia government. Customer Service Representatives at OCFO work in downtown Washington, DC, helping residents with financial matters.
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American Federation of Government Employees
Average Salary: $57,767
The American Federation of Government Employees (AFGE) advocates for federal workers. This union has offices in Washington, DC. Customer Service Representatives here assist members with various issues and provide support.
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Metropolitan Police Department of the District of Columbia
Average Salary: $56,086
The Metropolitan Police Department of the District of Columbia keeps the city safe. They have multiple locations in Washington, DC. Customer Service Representatives here help the community and respond to inquiries.
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Community Health Plan of Washington
Average Salary: $47,742
Community Health Plan of Washington offers health care plans to residents. They have offices throughout Washington, DC. Customer Service Representatives here provide support and help manage patient inquiries.
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Eaglebank
Average Salary: $47,630
Eaglebank offers banking and financial services. Customer Service Representatives work in branches across Washington, DC, helping customers with their banking needs.
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Children's National Hospital
Average Salary: $45,261
Children's National Hospital provides pediatric care. They have facilities in Washington, DC. Customer Service Representatives here assist families and patients, ensuring a positive experience.
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4 Factor
Average Salary: $45,000
4 Factor is a staffing and consulting firm. They have offices in Washington, DC. Customer Service Representatives here help manage client relationships and support various projects.
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John Marshall Bank
Average Salary: $44,290
John Marshall Bank offers banking services to the community. They have locations throughout Washington, DC. Customer Service Representatives here assist customers with their banking needs and financial inquiries.
What are the best paying Customer Service Representative related jobs in Washington, DC?

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Customer Success Manager
Average Salary: $180,440
This role focuses on ensuring clients achieve their goals using a company's products. Managers work with clients to understand their needs and improve satisfaction. Companies like Amazon and Google have these positions in Washington, DC.
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Account Manager
Average Salary: $172,390
Account managers build and maintain relationships with clients. They handle client inquiries, solve problems, and ensure satisfaction. Firms like Microsoft and IBM offer these roles in the city.
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Patient Care Technician
Average Salary: $141,158
These professionals assist nurses and doctors in healthcare settings. They provide basic care and monitor patients’ health. Hospitals like Johns Hopkins and MedStar Health offer these jobs in Washington, DC.
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Electrical Engineer
Average Salary: $140,515
They design, develop, and test electrical equipment. Engineers work on projects to improve systems. Companies such as Siemens and Lockheed Martin have these roles in the city.
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Safety Director
Average Salary: $131,250
Safety directors create and implement safety policies. They ensure workplaces meet safety standards. Organizations like the U.S. Department of Defense and Verizon have these positions.
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