How much does a Customer Service Representative make in Wilmington, MA?
A Customer Service Representative in Wilmington, MA, enjoys a rewarding career with a competitive salary. On average, this position pays about $45,550 per year. This average accounts for a range of salaries, influenced by factors like experience, skills, and the specific company.
The salary distribution shows that many representatives earn between $41,396 and $49,489 annually. This range offers a clear picture of what to expect, allowing job seekers to plan and budget effectively. With a solid average salary and a variety of earnings, it’s a good choice for those looking to start or advance in this field.
Those in the top earning brackets can expect salaries above $52,187. This shows there is potential for growth and higher earnings with experience and dedication. Job seekers can aim for these higher brackets by enhancing their skills and seeking roles with top employers.
What are the highest paying cities for a Customer Service Representative near Wilmington, MA?

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Stoneham, MA
Average Salary: $47,100
In Stoneham, customer service roles offer a chance to work in a community-focused environment. With notable companies like Stoneham Community Bancorp, you can expect to engage with clients and support their needs effectively. This role provides a stable work environment with opportunities for growth.
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Reading, MA
Average Salary: $45,457
Working in Reading offers a vibrant atmosphere with many local businesses needing customer support. Companies like Reading International rely on skilled representatives to handle customer inquiries. This position provides a good mix of office work and direct customer interaction.
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Wakefield, MA
Average Salary: $43,831
In Wakefield, customer service representatives play a key role in maintaining customer satisfaction. Local firms like Wakefield Financial Group value excellent communication skills. This job offers a chance to build lasting relationships with clients and grow professionally.
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Andover, MA
Average Salary: $43,083
Andover provides a supportive environment for those in customer service. Companies like Andover Associates look for representatives who can handle various tasks and provide excellent service. This position allows for both office duties and direct customer engagement.
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Dracut, MA
Average Salary: $40,430
In Dracut, customer service roles focus on providing top-notch support. Local businesses like Dracut Industries need skilled representatives to assist customers. This job offers a stable work environment and opportunities for advancement.
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North Reading, MA
Average Salary: $40,367
North Reading offers a friendly work environment for customer service roles. Local companies like North Reading Utilities depend on representatives who can communicate clearly. This position combines office work with direct interaction, making it engaging and rewarding.
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Chelsea, MA
Average Salary: $40,324
Chelsea provides a dynamic environment for customer service representatives. Companies like Chelsea Health Department require representatives who can handle various tasks. This job offers a mix of office work and customer interaction, with opportunities for growth.
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Bedford, MA
Average Salary: $39,387
In Bedford, customer service roles involve working with a variety of clients. Local firms like Bedford Construction depend on skilled representatives to handle inquiries. This position offers a chance to develop communication skills and build customer relationships.
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Tewksbury, MA
Average Salary: $39,276
Tewksbury offers a supportive work environment for those in customer service. Local businesses like Tewksbury Bank look for representatives who can provide excellent service. This job combines office duties with customer interaction, offering a rewarding work experience.
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Lynnfield, MA
Average Salary: $39,252
In Lynnfield, customer service roles are integral to local businesses. Companies like Lynnfield Auto rely on representatives who can assist clients effectively. This position provides a stable work environment and opportunities for professional growth.
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What are the best paying companies for a Customer Service Representative in Wilmington, MA?

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TWO MEN AND A TRUCK®
Average Salary: $48,250
TWO MEN AND A TRUCK® offers rewarding career opportunities for Customer Service Representatives. This company is well known for its professional moving services. It operates in Wilmington and many other locations across the United States.
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D.B. Roberts
Average Salary: $43,398
D.B. Roberts provides exciting roles for Customer Service Representatives. They focus on providing quality contracting and construction services. Their operations include Wilmington and several other cities across the Northeast.
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Groe Advisors LLC
Average Salary: $42,250
At Groe Advisors LLC, Customer Service Representatives enjoy competitive pay. The company offers innovative financial advisory services. Their main office is in Wilmington, with additional locations in Massachusetts.
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Coworx Staffing
Average Salary: $39,000
Coworx Staffing values its Customer Service Representatives and offers attractive salary packages. This staffing agency helps connect job seekers with various employers. They operate in Wilmington and other areas in the region.
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Lincare
Average Salary: $38,040
Lincare provides Customer Service Representatives with a supportive work environment. They specialize in healthcare products and services. This company serves Wilmington and has branches across the country.
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Express Employment Professionals
Average Salary: $38,000
Express Employment Professionals offers solid career opportunities for Customer Service Representatives. They focus on staffing solutions for various industries. Their office is located in Wilmington and they serve many surrounding areas.
What are the best paying Customer Service Representative related jobs in Wilmington, MA?

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Principal Engineer
Average Salary: $185,136
Principal engineers often lead customer-facing projects. They collaborate with different teams, including those handling technical support. Their work ensures smooth operations and enhances user experience.
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Director of Engineering
Average Salary: $166,000
The director oversees various engineering teams, focusing on improving customer interaction systems. They work closely with support teams to enhance the overall service quality. Key companies in this role include tech firms in Wilmington, MA.
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Electrical Engineer
Average Salary: $131,396
Electrical engineers design systems that improve customer service workflows. They ensure that support teams have the tools they need to resolve issues quickly. Companies in Wilmington, MA, look for these professionals to innovate and support customer service.
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Architectural Project Manager
Average Salary: $94,125
Project managers work on improving customer service infrastructures. They coordinate with engineering and support teams to ensure smooth operations. Many firms in Wilmington, MA, value their role in enhancing customer experiences.
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Account Manager
Average Salary: $84,319
Account managers build relationships with clients to ensure satisfaction. They collaborate with customer service teams to address issues promptly. Local companies in Wilmington, MA, seek skilled account managers to maintain strong client ties.
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Project Coordinator
Average Salary: $55,625
Project coordinators assist in organizing customer service initiatives. They ensure that all teams work together smoothly. This role is crucial for companies aiming to enhance their customer support services in Wilmington, MA.
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Retail Sales Associate
Average Salary: $44,659
Sales associates often handle initial customer interactions. They provide support and information to customers, ensuring satisfaction. Local stores in Wilmington, MA, value their role in the overall customer experience.
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Sales Associate
Average Salary: $42,303
Sales associates work directly with customers, helping them with their needs. They often coordinate with support teams to resolve issues. Companies in Wilmington, MA, rely on their ability to provide excellent service.
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