Member Services Representative Salary in Boston, MA

If you're considering a career as a Member Services Representative in Boston, MA, you'll be pleased to know that the average yearly salary for this role is around $43,677. This figure provides a solid foundation for those entering the field, with many professionals earning between $30,000 and $78,318 annually. This range reflects the diverse opportunities available, allowing you to find a position that aligns with your skills and experience. With a growing demand for member services roles, Boston offers a promising environment for career growth and stability. Whether you're just starting or looking to advance, this role can provide a rewarding path in the bustling city of Boston.

1. Cambridge, MA
   Average Salary: $35,429
   In Cambridge, you'll find opportunities to work with tech companies and universities. Your role will involve supporting clients and ensuring they have a positive experience with the services provided.
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2. Quincy, MA
   Average Salary: $34,143
   Quincy offers a mix of healthcare and educational institutions where you can assist members with their needs. Your work will be crucial in maintaining strong relationships with clients.
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3. Chelsea, MA
   Average Salary: $32,605
   Chelsea has a vibrant community with various organizations that need support. You'll be helping members navigate services and ensuring they receive the best possible assistance.
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4. Waltham, MA
   Average Salary: $31,477
   Waltham is home to many tech firms and research institutions. Your job will involve providing excellent customer service and resolving any issues members may encounter.
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1. Massachusetts Department of Public Health
   Average Salary: $49,066
   The Massachusetts Department of Public Health offers rewarding roles for Member Services Representatives. They focus on providing excellent customer service and ensuring members have access to necessary health resources. This role is located in Boston, MA.
   




2. Commonwealth Care Alliance
   Average Salary: $46,386
   Commonwealth Care Alliance provides Member Services Representative positions that emphasize helping members navigate healthcare services. These roles are based in Boston, MA, and focus on delivering top-notch customer support.
   




3. Planet Fitness
   Average Salary: $31,750
   At Planet Fitness, Member Services Representatives play a key role in ensuring a positive experience for gym members. They assist with membership inquiries and provide support to ensure members achieve their fitness goals. This position is available in Boston, MA.
   

1. Relationship Manager
   Average Salary: $130,571
   This role involves building and maintaining strong relationships with clients. Companies like Fidelity Investments and State Street Corporation in Boston often seek professionals who can manage client accounts and provide personalized service. Attention to detail and strong communication skills are key.
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2. Account Manager
   Average Salary: $100,385
   Account Managers work closely with clients to understand their needs and provide tailored solutions. At companies such as Liberty Mutual and Blue Cross Blue Shield of Massachusetts, these professionals ensure customer satisfaction and retention. They often handle multiple accounts and require excellent organizational skills.
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3. Customer Success Manager
   Average Salary: $99,958
   Customer Success Managers focus on ensuring clients achieve their desired outcomes. At firms like HubSpot and Salesforce in Boston, these professionals work to enhance customer experience and drive product adoption. They need strong problem-solving skills and the ability to build lasting relationships.
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4. Teller
   Average Salary: $41,689
   Tellers assist customers with banking transactions at institutions like Bank of America and TD Bank. They handle cash deposits, withdrawals, and provide customer service. This role requires accuracy and a friendly demeanor to ensure a positive customer experience.
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5. Customer Service Representative
   Average Salary: $41,407
   Customer Service Representatives help clients with inquiries and issues. At companies such as MassMutual and John Hancock, these professionals provide support and resolve problems. They need strong communication skills and the ability to remain calm under pressure.
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