How much does a Collection Specialist make?
A Collection Specialist works to recover overdue debts. They contact customers to remind them of their payments. This job is crucial for many companies. On average, a Collection Specialist earns $41,340 each year. This is a decent income for those in this field.
Salaries can vary based on experience and location. The lowest 10% earn around $26,646, while the top 10% can make over $73,000. Here’s a quick look at the salary breakdown:
- 20% earn between $26,646 and $30,866
- 25% earn between $30,866 and $35,087
- 25% earn between $35,087 and $39,307
- 25% earn between $39,307 and $43,527
- 15% earn between $43,527 and $47,748
- 5% earn between $47,748 and $68,850
What are the highest paying cities for a Collection Specialist?

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Boston, MA
Average Salary: $63,600
In Boston, professionals gather to ensure businesses receive payments owed. The area boasts companies like Liberty Mutual, offering opportunities. The city's dynamic economy enhances career growth.
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Seattle, WA
Average Salary: $59,420
Seattle provides a thriving environment for those pursuing collection roles. With giants like Amazon nearby, it is a hotspot for career advancement. The city's tech-savvy atmosphere makes it appealing.
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Los Angeles, CA
Average Salary: $55,723
Los Angeles offers a vibrant scene for collection specialists. Companies like Wells Fargo provide a stable platform. The city's diverse economy aids in professional development.
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Sacramento, CA
Average Salary: $53,839
Sacramento is a great place for collection careers. With key players like Blue Shield of California, the city ensures steady job prospects. Its central location offers many networking opportunities.
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Philadelphia, PA
Average Salary: $53,145
Philadelphia serves as an excellent hub for collection work. Employers like Comcast create a stable job market. The city's rich history adds to its professional allure.
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Richmond, VA
Average Salary: $52,097
In Richmond, collection specialists find good job opportunities. Companies like Dominion Energy offer solid positions. The city's growth makes it a favorable career choice.
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Eugene, OR
Average Salary: $50,200
Eugene offers a serene setting for those in the collection field. Local businesses provide a supportive work environment. The city's vibrant culture enhances the overall experience.
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San Diego, CA
Average Salary: $50,000
San Diego is ideal for those seeking a coastal collection career. Major companies like Bank of America are present. The city's pleasant weather adds to the appeal.
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Albany, NY
Average Salary: $49,397
Albany provides a stable environment for collection professionals. Companies like MVP Health Care offer good job opportunities. The city's historic charm makes it unique.
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Minneapolis, MN
Average Salary: $49,053
Minneapolis is a top choice for collection careers. Employers like U.S. Bank offer strong support. The city's blend of tradition and innovation is very attractive.
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What are the best companies a Collection Specialist can work for?

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Bloodworks Northwest
Average Salary: $61,193
Bloodworks Northwest is a leading organization in the healthcare and blood services sector. They offer rewarding Collection Specialist jobs where professionals help collect and process blood donations. Their main operations are in Seattle, Washington, with additional centers in Arizona.
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County of Riverside
Average Salary: $51,130
The County of Riverside offers Collection Specialist jobs with a focus on local government services. Employees in these roles handle financial collections for various county departments. They are located in Riverside, California, with offices throughout the county.
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Control Air Enterprises LLC
Average Salary: $50,500
Control Air Enterprises LLC provides high-quality HVAC services. Their Collection Specialist jobs involve managing payments and accounts for clients. The company operates in several locations across the United States, with major offices in California.
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Accenture
Average Salary: $49,420
Accenture is a global professional services company. Collection Specialist jobs here involve working with clients to improve financial processes. Accenture has offices in major cities worldwide, including New York and San Francisco.
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IQVIA
Average Salary: $48,316
IQVIA specializes in healthcare information technology. Collection Specialist roles here support data collection and analysis. They operate globally with offices in North America, Europe, and Asia.
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Avera Health
Average Salary: $47,021
Avera Health is a healthcare provider with locations in South Dakota and Iowa. Collection Specialist jobs here focus on patient billing and insurance collections. They have multiple hospitals and clinics in these states.
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Randstad
Average Salary: $45,218
Randstad is a global HR services company. Their Collection Specialist positions assist in managing payroll and accounts. The company has a widespread presence in Europe, North America, and Asia.
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State of Tennessee
Average Salary: $44,805
The State of Tennessee offers Collection Specialist jobs that focus on state-level financial management. These positions involve handling tax collections and government accounts. The main office is in Nashville, Tennessee.
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AppleOne
Average Salary: $43,419
AppleOne is a staffing agency that provides temporary and permanent employment solutions. Collection Specialist roles here include managing client accounts and collections. They operate in multiple locations across the United States.
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Amerita
Average Salary: $42,199
Amerita is a medical billing service company. Collection Specialist jobs involve handling patient billing and insurance collections. They operate primarily in the United States, with offices in major cities.
How to earn more as a Collection Specialist?
A Collection Specialist can boost earnings by focusing on key areas that enhance performance and job satisfaction. Specializing in certain industries can lead to higher pay. For example, working with medical accounts may offer higher salaries compared to other sectors. Gaining certifications can also improve earning potential. Certifications such as Certified Collection Professional (CCP) or Certified Credit Specialist (CCS) demonstrate expertise and can lead to better job offers.
Networking within the industry can open up higher-paying opportunities. Building relationships with other professionals can lead to referrals and job leads that may not be advertised. Staying updated on industry trends and tools can make a significant difference. Collection Specialists who use the latest software and techniques often perform better and can command higher salaries. Pursuing additional responsibilities, such as training new staff or managing a team, can also lead to salary increases.
Continuous learning and skill development can lead to better-paying positions. Attending workshops, seminars, and webinars can provide valuable insights and skills. Collection Specialists who take the initiative to improve their knowledge and skills often find themselves in higher-paying roles. Negotiation skills play a vital role as well. Being able to negotiate effectively for both the employer and the client can lead to higher compensation.
- Specialize in High-Paying Industries
- Obtain Relevant Certifications
- Network Within the Industry
- Stay Updated on Trends and Tools
- Pursue Leadership Roles



