How much does a Collection Specialist make?
A Collection Specialist plays a key role in the financial industry. They work to recover money that is owed to a business. This can include sending invoices, making phone calls, and following up on payments. The salary for this position varies based on experience and location.
On average, a Collection Specialist earns about $41,215 per year. This varies by experience level. For instance, someone just starting out might earn around $26,000 annually. As they gain more experience, their salary can rise. At the top of the scale, the highest earners can make close to $75,000 per year. These figures reflect the value placed on the skill and dedication in this field.
What are the highest paying cities for a Collection Specialist?

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Seattle, WA
Average Salary: $60,391
Working in Seattle offers a dynamic environment for those entering the collections field. The city’s tech-savvy atmosphere pairs well with modern debt collection methods. Companies like Amazon and Microsoft can provide valuable experience.
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Los Angeles, CA
Average Salary: $56,272
In Los Angeles, the collection industry thrives with diverse opportunities. The bustling economy supports many large firms, offering robust training and growth. Notable companies like Chase and American Express provide strong industry connections.
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Philadelphia, PA
Average Salary: $54,345
Philadelphia presents a historic city with a rich culture. Collection specialists here benefit from a stable job market. The presence of major companies like Comcast and Aramark means steady employment and professional development.
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Eugene, OR
Average Salary: $52,869
Eugene offers a more laid-back pace for professionals. The city’s strong educational institutions create a skilled workforce. Local firms like Amazon and Lithia Motors provide excellent opportunities for those in the field.
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Richmond, VA
Average Salary: $52,274
Richmond provides a balanced work environment with a mix of large firms and local businesses. The city’s growing economy supports job stability. Companies such as Capital One and Dominion Energy offer good career prospects.
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Minneapolis, MN
Average Salary: $50,778
Minneapolis is known for its excellent quality of life and business opportunities. The city’s robust economy supports many firms in the collections industry. Companies like Target and U.S. Bank provide solid career paths.
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San Diego, CA
Average Salary: $49,857
San Diego offers a warm climate and a thriving job market. The city’s diverse economy supports numerous firms in the collections sector. Companies like Qualcomm and Bank of America provide excellent opportunities.
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Denver, CO
Average Salary: $49,561
Denver provides a vibrant atmosphere with a growing job market. The city’s strong economy offers many opportunities in the collections field. Firms like Xcel Energy and Chipotle provide excellent career prospects.
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Chicago, IL
Average Salary: $48,483
Chicago offers a dynamic job market with many opportunities. The city’s rich history and diverse economy support numerous firms in the collections industry. Companies like JPMorgan Chase and McDonald’s provide strong career paths.
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Albany, NY
Average Salary: $48,420
Albany offers a historic setting with a solid job market. The city’s strong presence of government and financial institutions provide good opportunities. Companies like Capital One and Aetna offer stable careers.
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What are the best companies a Collection Specialist can work for?

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Bloodworks Northwest
Average Salary: $62,327
Bloodworks Northwest offers Collection Specialist jobs that focus on donor management and blood donation facilitation. This organization operates primarily in the Pacific Northwest, including locations in Seattle, Washington, and Portland, Oregon.
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County of Riverside
Average Salary: $52,104
The County of Riverside provides Collection Specialist positions related to managing and collecting various government-related funds. They have locations throughout Riverside County, California, including Riverside and Corona.
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Accenture
Average Salary: $49,420
Accenture hires Collection Specialists to manage and collect payments for their clients. With offices in major cities across the United States, Accenture offers a dynamic work environment and opportunities for career growth.
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IQVIA
Average Salary: $48,308
IQVIA offers Collection Specialist roles focused on managing clinical trial payments and financial collections. The company operates globally, with a strong presence in North America, Europe, and Asia.
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Avera Health
Average Salary: $47,045
Avera Health provides Collection Specialist jobs that emphasize patient account management and financial collections. They have locations throughout South Dakota and Minnesota, including Sioux Falls and Rapid City.
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Graybar
Average Salary: $42,300
Graybar hires Collection Specialists to manage and collect payments for electrical and communications products. They operate in multiple locations across the United States, with a focus on the Midwest and West Coast.
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Amerita
Average Salary: $41,872
Amerita provides Collection Specialist jobs in the medical field, focusing on patient account management and financial collections. They have locations throughout several states, including Texas, New York, and Florida.
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Wilber Group
Average Salary: $41,040
Wilber Group offers Collection Specialist positions that manage and collect payments for their clients in the construction and engineering sectors. They operate in several states, including New York and California.
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AppleOne
Average Salary: $40,822
AppleOne provides Collection Specialist jobs that focus on temporary staffing and account management. They have a wide presence across the United States, offering flexible work opportunities.
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Kohn Law Firm S.C.
Average Salary: $40,154
Kohn Law Firm S.C. offers Collection Specialist roles focused on managing and collecting legal fees and client payments. They operate in Wisconsin, with offices in Milwaukee and Madison.
How to earn more as a Collection Specialist?
Becoming a successful Collection Specialist means more than just chasing down overdue payments. It requires a strategic approach to increase earnings and advance in the field. Leveraging professional development and enhancing job skills can lead to significant financial gains. To earn more as a Collection Specialist, consider these key factors:
- Certifications: Gain certifications that validate your expertise. Organizations like the National Association of Credit Management (NACM) offer valuable credentials. These can boost your credibility and open up higher-paying opportunities.
- Experience: Build experience by mastering different types of collections. From consumer to commercial collections, varied experience makes you a versatile asset. This can lead to promotions and higher salaries.
- Advanced Communication Skills: Sharpen your communication skills to negotiate effectively. Being able to talk persuasively and resolve disputes efficiently can lead to quicker settlements and higher commissions.
- Technology Proficiency: Stay updated with the latest collection software and tools. Proficiency in these technologies can improve efficiency, allowing you to handle more accounts and potentially increase earnings.
- Networking: Build a strong professional network. Connections can lead to job referrals and insider information on high-paying opportunities.
Combining these factors can enhance a Collection Specialist's career and earnings potential. Taking proactive steps to develop these skills and connections can lead to a more rewarding career in collections.



