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Salary

How much does a Customer Service Agent make?

The average salary for a Customer Service Agent is $37,478 per year in the US.

A Customer Service Agent plays a vital role in many businesses. They help customers with their questions and concerns. This job is important for keeping customers happy and satisfied. The average yearly salary for a Customer Service Agent is around $37,478. This means that most agents earn somewhere near this amount each year.

The salary for a Customer Service Agent can vary based on experience and location. Here are some details:

  • The lowest 10% earn about $24,000 per year.
  • The next 20% earn between $24,000 and $31,500 per year.
  • The middle 20% earn between $31,500 and $38,996 per year.
  • The next 20% earn between $38,996 and $46,495 per year.
  • The top 10% earn more than $46,495 per year.

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What are the highest paying cities for a Customer Service Agent?

Job seekers looking for top-paying roles as Customer Service Agents should consider Riverside, CA, where the average salary stands at $51,566. Columbia, SC, also offers a competitive salary of $50,209. Washington, DC, provides a strong earning potential of $50,151. These cities present excellent opportunities for those seeking higher compensation in customer service roles.
Graph displaying highest paying cities salaries for Customer Service Agent jobs, highlighting Riverside, CA with the highest at $51,566 and Seattle, WA with the lowest at $44,352.
  1. Riverside, CA
    Average Salary: $51,566
    In Riverside, CA, customer service roles often involve supporting tech companies and healthcare providers. The city's growing economy offers many opportunities for career growth. Riverside's vibrant community makes it a great place to work and live.
    Find Customer Service Agent jobs in Riverside, CA


  2. Columbia, SC
    Average Salary: $50,209
    Columbia, SC, provides a welcoming environment for customer service professionals. The city is home to several large corporations, offering diverse job opportunities. Columbia's friendly atmosphere and reasonable cost of living make it an attractive place to work.
    Find Customer Service Agent jobs in Columbia, SC


  3. Washington, DC
    Average Salary: $50,151
    Working in Washington, DC, means being part of a bustling hub of government and international businesses. Customer service agents here often interact with a diverse clientele. The city's rich history and vibrant culture add to the unique work experience.
    Find Customer Service Agent jobs in Washington, DC


  4. New Orleans, LA
    Average Salary: $49,578
    New Orleans, LA, offers a lively and dynamic environment for customer service roles. The city's tourism industry thrives, providing many opportunities in hospitality. The warm and friendly culture of New Orleans enhances the work experience.
    Find Customer Service Agent jobs in New Orleans, LA


  5. San Francisco, CA
    Average Salary: $48,464
    In San Francisco, CA, customer service positions are often found in tech and finance sectors. The city's innovative spirit creates a fast-paced work environment. San Francisco's diverse population and scenic beauty make it a desirable place to work.
    Find Customer Service Agent jobs in San Francisco, CA


  6. Boulder, CO
    Average Salary: $47,847
    Boulder, CO, offers a laid-back yet professional atmosphere for customer service agents. The city's focus on education and technology provides many job opportunities. Boulder's outdoor lifestyle and high quality of life enhance the work experience.
    Find Customer Service Agent jobs in Boulder, CO


  7. Denver, CO
    Average Salary: $46,735
    Denver, CO, provides a vibrant and growing market for customer service roles. The city's strong economy and diverse industries offer many job opportunities. Denver's outdoor activities and friendly community make it a great place to work.
    Find Customer Service Agent jobs in Denver, CO


  8. Cincinnati, OH
    Average Salary: $46,366
    Cincinnati, OH, offers a balanced and welcoming environment for customer service professionals. The city's strong manufacturing and healthcare sectors provide many job opportunities. Cincinnati's affordability and rich cultural scene enhance the work experience.
    Find Customer Service Agent jobs in Cincinnati, OH


  9. Rockford, IL
    Average Salary: $45,234
    Rockford, IL, offers a supportive and community-focused environment for customer service roles. The city's manufacturing and education sectors provide many job opportunities. Rockford's affordable cost of living and friendly community make it a great place to work.
    Find Customer Service Agent jobs in Rockford, IL


  10. Seattle, WA
    Average Salary: $44,352
    In Seattle, WA, customer service positions often involve working with tech giants and startups. The city's innovative culture creates a dynamic work environment. Seattle's natural beauty and vibrant community enhance the work experience.
    Find Customer Service Agent jobs in Seattle, WA

What are the best companies a Customer Service Agent can work for?

Boston Consulting Group offers the highest average salary for Customer Service Agent jobs, making it a top choice for professionals. Allstate Insurance and Greenstate Credit Union also provide competitive salaries, with both companies offering over $50,000 annually. For those seeking a balance of good pay and benefits, Dwellworks and Fanatics, Inc. are excellent options.
Graph displaying best paying company salaries for Customer Service Agent jobs, highlighting Boston Consulting Group with the highest at $252,900 and Shield Healthcare with the lowest at $47,733.
  1. Boston Consulting Group
    Average Salary: $252,900
    Boston Consulting Group offers exciting Customer Service Agent roles. They operate globally, with offices in major cities worldwide. Employees enjoy a dynamic work environment and opportunities for growth.


  2. Allstate Insurance
    Average Salary: $56,810
    Allstate Insurance provides rewarding Customer Service Agent positions. They have locations across the United States. Employees work in a supportive setting, helping customers with their insurance needs.


  3. Greenstate Credit Union
    Average Salary: $56,255
    Greenstate Credit Union offers Customer Service Agent jobs with a focus on community service. They operate in several states. Employees enjoy a friendly atmosphere and the chance to make a difference in their community.


  4. Dwellworks
    Average Salary: $56,216
    Dwellworks provides Customer Service Agent roles with a focus on customer satisfaction. They have offices in various locations. Employees work in a collaborative environment, ensuring customers have a positive experience.


  5. Fanatics, Inc
    Average Salary: $53,053
    Fanatics, Inc offers Customer Service Agent positions in a fast-paced retail environment. They operate in multiple locations. Employees enjoy a dynamic work setting and the chance to help sports fans worldwide.


  6. Whole Foods Market
    Average Salary: $51,581
    Whole Foods Market provides Customer Service Agent roles with a focus on healthy living. They have stores across the United States. Employees work in a supportive environment, helping customers find healthy food options.


  7. Church Mutual Insurance, S.I.
    Average Salary: $51,424
    Church Mutual Insurance, S.I. offers Customer Service Agent positions with a focus on insurance services. They operate in several states. Employees work in a supportive setting, helping customers with their insurance needs.


  8. Forward Air
    Average Salary: $48,817
    Forward Air provides Customer Service Agent roles in the logistics industry. They have locations across the United States. Employees work in a dynamic environment, ensuring smooth operations for customers.


  9. Expeditors
    Average Salary: $48,394
    Expeditors offers Customer Service Agent positions in the logistics sector. They operate in multiple locations. Employees work in a fast-paced environment, helping customers with their shipping needs.


  10. Shield Healthcare
    Average Salary: $47,733
    Shield Healthcare provides Customer Service Agent roles focused on healthcare services. They have locations across the United States. Employees work in a supportive environment, helping customers with their medical needs.

How to earn more as a Customer Service Agent?

A Customer Service Agent can find many ways to increase their earnings. By focusing on certain areas, it is possible to earn more. This can lead to a more rewarding career. Improving skills and performance can open up higher-paying opportunities.

Here are some key factors to consider:

  • Gain Experience: More experience often leads to higher pay. Working in customer service for several years can make a big difference.
  • Get Certified: Certifications in customer service can show employers that an agent has specialized skills. This can lead to higher pay.
  • Learn New Skills: Skills like speaking a second language or using advanced software can make an agent more valuable. This can lead to higher pay.
  • Seek Promotions: Moving into a supervisory or managerial role can lead to higher pay. These roles often come with more responsibility and pay.
  • Network: Building connections in the industry can lead to better job opportunities. Networking can help find higher-paying positions.

Currently 776 Customer Service Agent job openings, nationwide.

How's the job market for a Customer Service Agent in the US?

Learn what a Customer Service Agent does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Agent today.
Position
Overview
Customer Service Agent
776 Job Openings