Position
Salary

How much does a Customer Service Representative make?

The average salary for a Customer Service Representative is $34,759 per year in the US.

A Customer Service Representative (CSR) often serves as the first point of contact for customers. This role is vital in many industries, from retail to healthcare. The average yearly salary for a CSR is around $34,759. This figure can vary based on experience, location, and the specific industry.

CSRs can expect to earn between $20,750 and $59,000 annually. The lower end of the range typically includes entry-level positions, while the higher end often goes to those with more experience and specialized skills. Some companies also offer bonuses, commissions, or other incentives, which can increase overall earnings.

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What are the highest paying cities for a Customer Service Representative?

Job seekers looking for top-paying roles as Customer Service Representatives can find excellent opportunities in several cities. Vallejo, CA, leads with an average salary of $52,769, offering a strong financial incentive. Other cities like Stamford, CT, and Washington, DC, also provide competitive salaries, making them attractive locations for professionals in this field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs, highlighting Vallejo, CA with the highest at $52,769 and Minneapolis, MN with the lowest at $42,482.
  1. Vallejo, CA
    Average Salary: $52,769
    In Vallejo, working as a customer service rep offers a dynamic environment. Companies like Tesla and various tech startups provide diverse opportunities. The city's growing tech scene makes it an exciting place to build a career.
    Find Customer Service Representative jobs in Vallejo, CA


  2. Stamford, CT
    Average Salary: $49,463
    Stamford boasts a strong job market for customer service reps. Major corporations like Xerox and United Technologies create a stable work environment. The city's business-friendly atmosphere supports career growth.
    Find Customer Service Representative jobs in Stamford, CT


  3. Washington, DC
    Average Salary: $46,936
    In Washington, DC, customer service reps enjoy a vibrant and fast-paced work environment. Government agencies and large corporations offer numerous opportunities. The city's political and business hubs make it a dynamic place to work.
    Find Customer Service Representative jobs in Washington, DC


  4. Seattle, WA
    Average Salary: $46,481
    Seattle offers a unique blend of tech and customer service. Companies like Amazon and Microsoft provide excellent opportunities. The city's innovative culture makes it a great place to develop customer service skills.
    Find Customer Service Representative jobs in Seattle, WA


  5. San Jose, CA
    Average Salary: $45,734
    San Jose is a hub for tech companies, offering many roles for customer service reps. Working with giants like Apple and Cisco provides a chance to grow in a fast-paced environment. The city's tech-driven economy is always expanding.
    Find Customer Service Representative jobs in San Jose, CA


  6. San Francisco, CA
    Average Salary: $45,010
    San Francisco offers a bustling environment for customer service reps. Tech companies like Salesforce and Uber create a dynamic workplace. The city's diverse culture and business opportunities make it an exciting place to work.
    Find Customer Service Representative jobs in San Francisco, CA


  7. Riverside, CA
    Average Salary: $43,503
    Riverside provides a balanced work environment for customer service reps. Companies like Amazon and various local businesses offer stable opportunities. The city's growing economy supports career development.
    Find Customer Service Representative jobs in Riverside, CA


  8. Los Angeles, CA
    Average Salary: $42,857
    Los Angeles offers a vibrant and diverse work environment for customer service reps. Major companies like Disney and various tech firms provide numerous opportunities. The city's entertainment industry adds a unique flair to the job.
    Find Customer Service Representative jobs in Los Angeles, CA


  9. Santa Rosa, CA
    Average Salary: $42,629
    Santa Rosa offers a relaxed yet professional environment for customer service reps. Local businesses and tech companies provide a stable job market. The city's growing economy supports career growth.
    Find Customer Service Representative jobs in Santa Rosa, CA


  10. Minneapolis, MN
    Average Salary: $42,482
    In Minneapolis, customer service reps find a mix of corporate and local opportunities. Companies like Target and various healthcare firms offer diverse roles. The city's strong economy and business culture support career development.
    Find Customer Service Representative jobs in Minneapolis, MN

What are the best companies a Customer Service Representative can work for?

Feldstein Jewelers offers one of the highest salaries for Customer Service Representatives, with an average of $99,409. Service Partners and Iron Trail Motors also provide competitive pay, with averages around $92,595 and $90,000, respectively. These companies value their customer service staff and reflect that in their compensation packages.
Graph displaying best paying company salaries for Customer Service Representative jobs, highlighting Feldstein Jewelers with the highest at $99,409 and UCLA Health with the lowest at $69,921.
  1. Feldstein Jewelers
    Average Salary: $99,409
    Feldstein Jewelers offers rewarding Customer Service Representative jobs. They operate in New York and California. Employees enjoy a friendly work environment and opportunities for growth.


  2. Service Partners
    Average Salary: $92,595
    Service Partners provides excellent Customer Service Representative positions. They have locations across the United States. The company values teamwork and customer satisfaction.


  3. Iron Trail Motors
    Average Salary: $90,000
    Iron Trail Motors offers competitive salaries for Customer Service Representatives. They operate in Minnesota and Wisconsin. Employees benefit from a supportive team and a dynamic work environment.


  4. USA CAPITAL GROUP
    Average Salary: $88,042
    USA CAPITAL GROUP provides attractive salaries for Customer Service Representatives. They have locations in Florida and New York. The company emphasizes customer care and professional development.


  5. Heritage Health - Idaho
    Average Salary: $78,367
    Heritage Health - Idaho offers rewarding Customer Service Representative jobs. They operate in Idaho. Employees enjoy a supportive work environment and opportunities to make a difference.


  6. Amtrak
    Average Salary: $76,809
    Amtrak provides excellent Customer Service Representative positions. They have locations across the United States. Employees benefit from a diverse work environment and opportunities for travel.


  7. Ameritech Construction
    Average Salary: $75,288
    Ameritech Construction offers competitive salaries for Customer Service Representatives. They operate in Illinois and Michigan. Employees enjoy a collaborative work environment and opportunities for growth.


  8. Club Assist, US LLC
    Average Salary: $75,285
    Club Assist, US LLC offers rewarding Customer Service Representative jobs. They have locations in California and Nevada. Employees benefit from a supportive team and a dynamic work environment.


  9. Eaton
    Average Salary: $70,159
    Eaton provides excellent Customer Service Representative positions. They have locations across the United States. Employees enjoy a collaborative work environment and opportunities for professional development.


  10. UCLA Health
    Average Salary: $69,921
    UCLA Health offers rewarding Customer Service Representative jobs. They operate in California. Employees benefit from a supportive work environment and opportunities to make a difference.

How to earn more as a Customer Service Representative?

A Customer Service Representative can find ways to increase their earnings. By focusing on certain areas, it is possible to earn more. This can lead to a more rewarding career. Improving skills and performance can open up higher-paying opportunities.

Here are some factors to consider for earning more:

  1. Gain Experience: More experience often leads to higher pay. Experience shows employers that a representative can handle a variety of situations.
  2. Get Certified: Certifications can make a representative more valuable. They show a commitment to the field and can lead to higher pay.
  3. Learn New Skills: Skills like speaking a second language or using new software can make a representative more attractive to employers.
  4. Seek Promotions: Moving up within a company can lead to higher pay. Promotions often come with salary increases.
  5. Network: Building connections can lead to new job opportunities. Networking can also help find higher-paying positions.

Currently 20,397 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
20,397 Job Openings