How much does a Customer Service Representative make?
A Customer Service Representative (CSR) often serves as the first point of contact for customers. This role is vital in many industries, from retail to healthcare. The average yearly salary for a CSR is around $34,759. This figure can vary based on experience, location, and the specific industry.
CSRs can expect to earn between $20,750 and $59,000 annually. The lower end of the range typically includes entry-level positions, while the higher end often goes to those with more experience and specialized skills. Some companies also offer bonuses, commissions, or other incentives, which can increase overall earnings.
What are the highest paying cities for a Customer Service Representative?

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Vallejo, CA
Average Salary: $52,769
In Vallejo, working as a customer service rep offers a dynamic environment. Companies like Tesla and various tech startups provide diverse opportunities. The city's growing tech scene makes it an exciting place to build a career.
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Stamford, CT
Average Salary: $49,463
Stamford boasts a strong job market for customer service reps. Major corporations like Xerox and United Technologies create a stable work environment. The city's business-friendly atmosphere supports career growth.
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Washington, DC
Average Salary: $46,936
In Washington, DC, customer service reps enjoy a vibrant and fast-paced work environment. Government agencies and large corporations offer numerous opportunities. The city's political and business hubs make it a dynamic place to work.
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Seattle, WA
Average Salary: $46,481
Seattle offers a unique blend of tech and customer service. Companies like Amazon and Microsoft provide excellent opportunities. The city's innovative culture makes it a great place to develop customer service skills.
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San Jose, CA
Average Salary: $45,734
San Jose is a hub for tech companies, offering many roles for customer service reps. Working with giants like Apple and Cisco provides a chance to grow in a fast-paced environment. The city's tech-driven economy is always expanding.
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San Francisco, CA
Average Salary: $45,010
San Francisco offers a bustling environment for customer service reps. Tech companies like Salesforce and Uber create a dynamic workplace. The city's diverse culture and business opportunities make it an exciting place to work.
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Riverside, CA
Average Salary: $43,503
Riverside provides a balanced work environment for customer service reps. Companies like Amazon and various local businesses offer stable opportunities. The city's growing economy supports career development.
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Los Angeles, CA
Average Salary: $42,857
Los Angeles offers a vibrant and diverse work environment for customer service reps. Major companies like Disney and various tech firms provide numerous opportunities. The city's entertainment industry adds a unique flair to the job.
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Santa Rosa, CA
Average Salary: $42,629
Santa Rosa offers a relaxed yet professional environment for customer service reps. Local businesses and tech companies provide a stable job market. The city's growing economy supports career growth.
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Minneapolis, MN
Average Salary: $42,482
In Minneapolis, customer service reps find a mix of corporate and local opportunities. Companies like Target and various healthcare firms offer diverse roles. The city's strong economy and business culture support career development.
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What are the best companies a Customer Service Representative can work for?

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Feldstein Jewelers
Average Salary: $99,409
Feldstein Jewelers offers rewarding Customer Service Representative jobs. They operate in New York and California. Employees enjoy a friendly work environment and opportunities for growth.
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Service Partners
Average Salary: $92,595
Service Partners provides excellent Customer Service Representative positions. They have locations across the United States. The company values teamwork and customer satisfaction.
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Iron Trail Motors
Average Salary: $90,000
Iron Trail Motors offers competitive salaries for Customer Service Representatives. They operate in Minnesota and Wisconsin. Employees benefit from a supportive team and a dynamic work environment.
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USA CAPITAL GROUP
Average Salary: $88,042
USA CAPITAL GROUP provides attractive salaries for Customer Service Representatives. They have locations in Florida and New York. The company emphasizes customer care and professional development.
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Heritage Health - Idaho
Average Salary: $78,367
Heritage Health - Idaho offers rewarding Customer Service Representative jobs. They operate in Idaho. Employees enjoy a supportive work environment and opportunities to make a difference.
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Amtrak
Average Salary: $76,809
Amtrak provides excellent Customer Service Representative positions. They have locations across the United States. Employees benefit from a diverse work environment and opportunities for travel.
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Ameritech Construction
Average Salary: $75,288
Ameritech Construction offers competitive salaries for Customer Service Representatives. They operate in Illinois and Michigan. Employees enjoy a collaborative work environment and opportunities for growth.
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Club Assist, US LLC
Average Salary: $75,285
Club Assist, US LLC offers rewarding Customer Service Representative jobs. They have locations in California and Nevada. Employees benefit from a supportive team and a dynamic work environment.
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Eaton
Average Salary: $70,159
Eaton provides excellent Customer Service Representative positions. They have locations across the United States. Employees enjoy a collaborative work environment and opportunities for professional development.
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UCLA Health
Average Salary: $69,921
UCLA Health offers rewarding Customer Service Representative jobs. They operate in California. Employees benefit from a supportive work environment and opportunities to make a difference.
How to earn more as a Customer Service Representative?
A Customer Service Representative can find ways to increase their earnings. By focusing on certain areas, it is possible to earn more. This can lead to a more rewarding career. Improving skills and performance can open up higher-paying opportunities.
Here are some factors to consider for earning more:
- Gain Experience: More experience often leads to higher pay. Experience shows employers that a representative can handle a variety of situations.
- Get Certified: Certifications can make a representative more valuable. They show a commitment to the field and can lead to higher pay.
- Learn New Skills: Skills like speaking a second language or using new software can make a representative more attractive to employers.
- Seek Promotions: Moving up within a company can lead to higher pay. Promotions often come with salary increases.
- Network: Building connections can lead to new job opportunities. Networking can also help find higher-paying positions.