How much does a Customer Service Representative make?
A Customer Service Representative often earns a solid income. The average yearly salary for this role is around $34,643. This means that many people in this job can expect to make close to this amount each year. The salary range can vary based on experience, location, and the specific company.
The salary for a Customer Service Representative can differ quite a bit. The lowest 10% earn about $20,800 per year. The highest 10% can make over $58,500 annually. Most representatives fall somewhere in between these numbers. This range shows that there are good opportunities for growth and higher earnings with experience and skill development.
What are the highest paying cities for a Customer Service Representative?

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Vallejo, CA
Average Salary: $52,006
In Vallejo, working as a customer service rep offers a dynamic environment. Companies like Tesla and various tech startups provide diverse opportunities. The city's growing tech scene makes it a vibrant place to build a career.
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Stamford, CT
Average Salary: $48,952
Stamford boasts a strong job market for customer service reps. Major corporations like Xerox and United Technologies create many openings. The city's business-friendly atmosphere supports career growth.
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Washington, DC
Average Salary: $46,545
In Washington, DC, customer service roles thrive in a bustling environment. Government agencies and international firms offer numerous positions. The city's diverse economy provides a wealth of opportunities.
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Seattle, WA
Average Salary: $46,489
Seattle offers a vibrant setting for customer service professionals. Tech giants like Amazon and Microsoft create many job openings. The city's innovative spirit makes it an exciting place to work.
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San Jose, CA
Average Salary: $45,568
San Jose is a hub for tech jobs, offering many opportunities for customer service reps. Companies like Cisco and eBay provide dynamic work environments. The city's tech-driven economy supports career advancement.
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San Francisco, CA
Average Salary: $45,063
San Francisco provides a lively atmosphere for customer service roles. Tech companies like Salesforce and various startups offer diverse job opportunities. The city's innovative culture fosters professional growth.
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Los Angeles, CA
Average Salary: $42,745
Los Angeles offers a bustling job market for customer service reps. Entertainment companies like Disney and Warner Bros. provide many positions. The city's diverse industries support career development.
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Santa Rosa, CA
Average Salary: $42,603
Santa Rosa offers a balanced work environment for customer service professionals. Local businesses and tech firms provide many job opportunities. The city's growing economy supports career growth.
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Riverside, CA
Average Salary: $42,548
Riverside provides a supportive environment for customer service reps. Local businesses and healthcare companies offer many job openings. The city's growing economy supports career advancement.
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Denver, CO
Average Salary: $42,173
Denver offers a vibrant job market for customer service roles. Companies like United Airlines and various tech firms provide many opportunities. The city's growing economy supports career growth.
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What are the best companies a Customer Service Representative can work for?

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Feldstein Jewelers
Average Salary: $99,409
Feldstein Jewelers offers rewarding Customer Service Representative jobs. They operate in New York and Massachusetts. Employees enjoy a supportive work environment and opportunities for growth.
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Service Partners
Average Salary: $93,015
Service Partners provides excellent Customer Service Representative positions. They have locations across the United States. The company values teamwork and customer satisfaction.
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USA CAPITAL GROUP
Average Salary: $83,808
USA CAPITAL GROUP offers competitive salaries for Customer Service Representatives. They operate in multiple states. Employees benefit from a dynamic work culture and professional development.
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Heritage Health - Idaho
Average Salary: $80,811
Heritage Health - Idaho provides rewarding Customer Service Representative jobs. They serve the state of Idaho. The company focuses on quality customer service and employee well-being.
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Amtrak
Average Salary: $77,175
Amtrak offers Customer Service Representative positions with a good salary. They operate nationwide. Employees enjoy a diverse work environment and opportunities for travel.
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Ameritech Construction
Average Salary: $75,900
Ameritech Construction provides Customer Service Representative jobs with a solid salary. They work in several states. The company values customer satisfaction and employee growth.
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Club Assist, US LLC
Average Salary: $75,285
Club Assist, US LLC offers Customer Service Representative positions with a good salary. They operate in various locations. The company emphasizes teamwork and customer service excellence.
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UCLA Health
Average Salary: $70,103
UCLA Health provides Customer Service Representative jobs with a competitive salary. They serve in California. Employees benefit from a prestigious work environment and opportunities for professional development.
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Eaton
Average Salary: $69,841
Eaton offers Customer Service Representative positions with a solid salary. They operate in multiple countries. The company values innovation and customer satisfaction.
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Commonwealth of Massachusetts
Average Salary: $68,716
The Commonwealth of Massachusetts provides Customer Service Representative jobs with a good salary. They serve the state of Massachusetts. Employees benefit from a stable work environment and opportunities for career advancement.
How to earn more as a Customer Service Representative?
A Customer Service Representative can find many ways to increase their earnings. By focusing on key areas, one can enhance their skills and value in the workplace. This leads to better job opportunities and higher pay. Improving customer interaction skills can make a big difference. Clear communication and empathy help resolve issues faster and more effectively. This can lead to higher customer satisfaction and potentially more tips or bonuses.
Another way to earn more is by gaining additional certifications. These can show employers that a representative is knowledgeable and skilled. Certifications in areas like conflict resolution or specific software can make a candidate more attractive. Taking on extra responsibilities can also lead to higher pay. This might include training new employees or managing a team. These roles often come with higher salaries. Seeking out promotions and negotiating salary increases can also be effective. Always be prepared with examples of how one has added value to the company.
Here are five factors to consider for earning more as a Customer Service Representative:
- Skill Improvement: Enhance communication and problem-solving skills.
- Certifications: Obtain relevant certifications to boost qualifications.
- Take on More Responsibilities: Volunteer for additional tasks and roles.
- Seek Promotions: Aim for higher positions within the company.
- Salary Negotiation: Prepare to discuss salary increases with examples of contributions.