Customer Service Representative Salaries

Updated on Jun 05, 2025
Position
Salary

How much does a Customer Service Representative make?

The average salary for a Customer Service Representative is $35,031 per year in the US.

A Customer Service Representative (CSR) plays a key role in many businesses. They help customers with questions, complaints, and purchases. The salary for a CSR can vary based on experience and location. On average, a CSR earns around $35,000 per year. This is a good starting point for many job seekers.

The salary range for CSRs can be quite broad. Entry-level positions might start at about $21,000. With more experience, salaries can go up to $58,000 or more. Some CSRs also earn bonuses and other benefits. These can add to the total yearly income. The best way to increase earnings is to gain more skills and experience. This can lead to higher-paying positions over time.

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What are the highest paying cities for a Customer Service Representative?

Job seekers looking for top-paying roles as Customer Service Representatives should consider cities like Stamford, Seattle, and Washington. These cities offer some of the highest salaries for this role. Stamford, in Connecticut, leads with an average salary of $46,861, followed by Seattle, Washington, and Washington, DC. Exploring these cities can provide excellent career opportunities with competitive pay. San Francisco, San Jose, and Midland also offer strong salaries, making them attractive options for those seeking higher earnings in customer service.
Graph displaying highest paying cities salaries for Customer Service Representative jobs, highlighting Stamford, CT with the highest at $46,861 and Los Angeles, CA with the lowest at $42,149.
  1. Stamford, CT
    Average Salary: $46,861
    In Stamford, expect to assist clients for major corporations like United Technologies. The city offers a mix of corporate and retail environments. Stamford's vibrant community makes it a great place to build a career.
    Find Customer Service Representative jobs in Stamford, CT


  2. Seattle, WA
    Average Salary: $45,899
    Seattle is home to tech giants like Amazon and Microsoft. Working here means supporting customers for some of the world's leading companies. The city's dynamic atmosphere offers many opportunities for growth.
    Find Customer Service Representative jobs in Seattle, WA


  3. Washington, DC
    Average Salary: $45,140
    In Washington, DC, you'll find yourself helping clients for government agencies and international organizations. The city's rich history and culture provide a unique backdrop for your career. Networking opportunities abound in this political hub.
    Find Customer Service Representative jobs in Washington, DC


  4. San Francisco, CA
    Average Salary: $44,733
    San Francisco offers a chance to work for tech companies like Salesforce and Slack. The city's innovative spirit makes it a great place to develop your skills. Enjoy the beautiful scenery and vibrant lifestyle while you grow professionally.
    Find Customer Service Representative jobs in San Francisco, CA


  5. San Jose, CA
    Average Salary: $44,720
    San Jose is the heart of Silicon Valley, home to companies like Google and Intel. Working here means you'll be at the forefront of tech innovation. The city's fast-paced environment offers many chances to advance your career.
    Find Customer Service Representative jobs in San Jose, CA


  6. Midland, TX
    Average Salary: $44,662
    In Midland, you'll find opportunities with energy companies like ExxonMobil. The city's strong industry presence offers stability and growth. Midland's friendly community makes it a great place to live and work.
    Find Customer Service Representative jobs in Midland, TX


  7. Vallejo, CA
    Average Salary: $42,568
    Vallejo offers a mix of tech and healthcare opportunities with companies like Kaiser Permanente. The city's growing tech scene provides many chances to develop your skills. Enjoy the scenic waterfront and friendly community.
    Find Customer Service Representative jobs in Vallejo, CA


  8. Boulder, CO
    Average Salary: $42,260
    Boulder offers a chance to work for companies like Google and Ball Corporation. The city's outdoor lifestyle and vibrant community make it a great place to build a career. Enjoy the beautiful mountains and active lifestyle while you grow professionally.
    Find Customer Service Representative jobs in Boulder, CO


  9. Riverside, CA
    Average Salary: $42,158
    Riverside offers a mix of opportunities in education and healthcare with institutions like UC Riverside. The city's growing tech scene provides many chances to develop your skills. Enjoy the warm climate and family-friendly environment.
    Find Customer Service Representative jobs in Riverside, CA


  10. Los Angeles, CA
    Average Salary: $42,149
    In Los Angeles, you'll find opportunities with entertainment companies like Disney and Warner Bros. The city's vibrant culture offers many chances to grow your career. Enjoy the sunny weather and diverse community while you advance professionally.
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What are the best companies a Customer Service Representative can work for?

Job seekers looking for top-paying roles as Customer Service Representatives should consider companies like Feldstein Jewelers and Kinetic Solar. These companies offer competitive salaries with Feldstein Jewelers leading at $98,662 per year. Other notable employers include AGI, USA Capital Group, and Amtrak, all providing salaries above $90,000 annually.
Graph displaying best paying company salaries for Customer Service Representative jobs, highlighting Feldstein Jewelers with the highest at $98,662 and Commonwealth of Massachusetts with the lowest at $68,809.
  1. Feldstein Jewelers
    Average Salary: $98,662
    Feldstein Jewelers offers rewarding Customer Service Representative jobs. They operate in New York and Massachusetts. Employees enjoy a friendly work environment and opportunities for growth.


  2. Kinetic Solar
    Average Salary: $95,455
    Kinetic Solar provides excellent Customer Service Representative positions. They have locations in California and Texas. The company values innovation and customer satisfaction.


  3. AGI
    Average Salary: $92,867
    AGI offers competitive salaries for Customer Service Representatives. They operate in Washington, D.C., and Virginia. Employees benefit from a supportive team and professional development.


  4. USA CAPITAL GROUP
    Average Salary: $91,330
    USA CAPITAL GROUP provides attractive salaries for Customer Service Representatives. They have offices in New York and Florida. The company emphasizes teamwork and customer-focused service.


  5. Amtrak
    Average Salary: $80,380
    Amtrak offers rewarding Customer Service Representative jobs. They operate across the United States. Employees enjoy a diverse work environment and opportunities for travel.


  6. Ameritech Construction
    Average Salary: $77,667
    Ameritech Construction provides good salaries for Customer Service Representatives. They have locations in Michigan and Ohio. The company values hard work and customer satisfaction.


  7. Club Assist, US LLC
    Average Salary: $71,617
    Club Assist, US LLC offers Customer Service Representative positions with a decent salary. They operate in California and Nevada. Employees benefit from a supportive team and growth opportunities.


  8. Eaton
    Average Salary: $71,422
    Eaton provides Customer Service Representative jobs with a competitive salary. They have offices in Ohio and Pennsylvania. The company values innovation and customer service.


  9. UCLA Health
    Average Salary: $69,993
    UCLA Health offers rewarding Customer Service Representative positions. They operate in California. Employees benefit from a prestigious work environment and opportunities for professional development.


  10. Commonwealth of Massachusetts
    Average Salary: $68,809
    The Commonwealth of Massachusetts provides Customer Service Representative jobs with a good salary. They operate in Massachusetts. Employees benefit from a stable work environment and opportunities for growth.

How to earn more as a Customer Service Representative?

A Customer Service Representative can find many ways to increase their earnings. By focusing on key areas, one can enhance their skills and value in the workplace. This leads to higher pay and better job opportunities. Improving performance and dedication can make a significant difference.

Here are some factors to consider for earning more:

  1. Gain Experience: More experience often leads to higher pay. Working in customer service for several years can help build a strong resume.
  2. Learn New Skills: Skills like problem-solving, communication, and using customer service software can make a representative more valuable.
  3. Seek Certifications: Certifications in customer service or related fields can boost earning potential. They show a commitment to professional growth.
  4. Network: Building relationships with colleagues and industry professionals can lead to job opportunities that pay more.
  5. Ask for Raises: Regularly asking for a raise based on performance can lead to higher pay. Prepare by showing how much value one brings to the company.

Currently 26,369 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
26,369 Job Openings