Position
Salary

How much does a Customer Service Representative make?

The average salary for a Customer Service Representative is $34,643 per year in the US.

A Customer Service Representative often earns a solid income. The average yearly salary for this role is around $34,643. This means that many people in this job can expect to make close to this amount each year. The salary range can vary based on experience, location, and the specific company.

The salary for a Customer Service Representative can differ quite a bit. The lowest 10% earn about $20,800 per year. The highest 10% can make over $58,500 annually. Most representatives fall somewhere in between these numbers. This range shows that there are good opportunities for growth and higher earnings with experience and skill development.

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What are the highest paying cities for a Customer Service Representative?

Job seekers looking for top-paying roles as Customer Service Representatives should consider Vallejo, CA, where the average salary stands at $52,006. Stamford, CT, and Washington, DC, follow closely with average salaries of $48,952 and $46,545, respectively. These cities offer competitive compensation packages, making them attractive options for those in the field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs, highlighting Vallejo, CA with the highest at $52,006 and Denver, CO with the lowest at $42,173.
  1. Vallejo, CA
    Average Salary: $52,006
    In Vallejo, working as a customer service rep offers a dynamic environment. Companies like Tesla and various tech startups provide diverse opportunities. The city's growing tech scene makes it a vibrant place to build a career.
    Find Customer Service Representative jobs in Vallejo, CA


  2. Stamford, CT
    Average Salary: $48,952
    Stamford boasts a strong job market for customer service reps. Major corporations like Xerox and United Technologies create many openings. The city's business-friendly atmosphere supports career growth.
    Find Customer Service Representative jobs in Stamford, CT


  3. Washington, DC
    Average Salary: $46,545
    In Washington, DC, customer service roles thrive in a bustling environment. Government agencies and international firms offer numerous positions. The city's diverse economy provides a wealth of opportunities.
    Find Customer Service Representative jobs in Washington, DC


  4. Seattle, WA
    Average Salary: $46,489
    Seattle offers a vibrant setting for customer service professionals. Tech giants like Amazon and Microsoft create many job openings. The city's innovative spirit makes it an exciting place to work.
    Find Customer Service Representative jobs in Seattle, WA


  5. San Jose, CA
    Average Salary: $45,568
    San Jose is a hub for tech jobs, offering many opportunities for customer service reps. Companies like Cisco and eBay provide dynamic work environments. The city's tech-driven economy supports career advancement.
    Find Customer Service Representative jobs in San Jose, CA


  6. San Francisco, CA
    Average Salary: $45,063
    San Francisco provides a lively atmosphere for customer service roles. Tech companies like Salesforce and various startups offer diverse job opportunities. The city's innovative culture fosters professional growth.
    Find Customer Service Representative jobs in San Francisco, CA


  7. Los Angeles, CA
    Average Salary: $42,745
    Los Angeles offers a bustling job market for customer service reps. Entertainment companies like Disney and Warner Bros. provide many positions. The city's diverse industries support career development.
    Find Customer Service Representative jobs in Los Angeles, CA


  8. Santa Rosa, CA
    Average Salary: $42,603
    Santa Rosa offers a balanced work environment for customer service professionals. Local businesses and tech firms provide many job opportunities. The city's growing economy supports career growth.
    Find Customer Service Representative jobs in Santa Rosa, CA


  9. Riverside, CA
    Average Salary: $42,548
    Riverside provides a supportive environment for customer service reps. Local businesses and healthcare companies offer many job openings. The city's growing economy supports career advancement.
    Find Customer Service Representative jobs in Riverside, CA


  10. Denver, CO
    Average Salary: $42,173
    Denver offers a vibrant job market for customer service roles. Companies like United Airlines and various tech firms provide many opportunities. The city's growing economy supports career growth.
    Find Customer Service Representative jobs in Denver, CO

What are the best companies a Customer Service Representative can work for?

Feldstein Jewelers offers one of the highest salaries for Customer Service Representatives, with an average of $99,409. Service Partners also provides a competitive salary, averaging $93,015. USA Capital Group follows closely with an average salary of $83,808 for these roles. These companies recognize the value of customer service and reward their employees accordingly. Job seekers can expect attractive compensation packages when applying for positions in these organizations.
Graph displaying best paying company salaries for Customer Service Representative jobs, highlighting Feldstein Jewelers with the highest at $99,409 and Commonwealth of Massachusetts with the lowest at $68,716.
  1. Feldstein Jewelers
    Average Salary: $99,409
    Feldstein Jewelers offers rewarding Customer Service Representative jobs. They operate in New York and Massachusetts. Employees enjoy a supportive work environment and opportunities for growth.


  2. Service Partners
    Average Salary: $93,015
    Service Partners provides excellent Customer Service Representative positions. They have locations across the United States. The company values teamwork and customer satisfaction.


  3. USA CAPITAL GROUP
    Average Salary: $83,808
    USA CAPITAL GROUP offers competitive salaries for Customer Service Representatives. They operate in multiple states. Employees benefit from a dynamic work culture and professional development.


  4. Heritage Health - Idaho
    Average Salary: $80,811
    Heritage Health - Idaho provides rewarding Customer Service Representative jobs. They serve the state of Idaho. The company focuses on quality customer service and employee well-being.


  5. Amtrak
    Average Salary: $77,175
    Amtrak offers Customer Service Representative positions with a good salary. They operate nationwide. Employees enjoy a diverse work environment and opportunities for travel.


  6. Ameritech Construction
    Average Salary: $75,900
    Ameritech Construction provides Customer Service Representative jobs with a solid salary. They work in several states. The company values customer satisfaction and employee growth.


  7. Club Assist, US LLC
    Average Salary: $75,285
    Club Assist, US LLC offers Customer Service Representative positions with a good salary. They operate in various locations. The company emphasizes teamwork and customer service excellence.


  8. UCLA Health
    Average Salary: $70,103
    UCLA Health provides Customer Service Representative jobs with a competitive salary. They serve in California. Employees benefit from a prestigious work environment and opportunities for professional development.


  9. Eaton
    Average Salary: $69,841
    Eaton offers Customer Service Representative positions with a solid salary. They operate in multiple countries. The company values innovation and customer satisfaction.


  10. Commonwealth of Massachusetts
    Average Salary: $68,716
    The Commonwealth of Massachusetts provides Customer Service Representative jobs with a good salary. They serve the state of Massachusetts. Employees benefit from a stable work environment and opportunities for career advancement.

How to earn more as a Customer Service Representative?

A Customer Service Representative can find many ways to increase their earnings. By focusing on key areas, one can enhance their skills and value in the workplace. This leads to better job opportunities and higher pay. Improving customer interaction skills can make a big difference. Clear communication and empathy help resolve issues faster and more effectively. This can lead to higher customer satisfaction and potentially more tips or bonuses.

Another way to earn more is by gaining additional certifications. These can show employers that a representative is knowledgeable and skilled. Certifications in areas like conflict resolution or specific software can make a candidate more attractive. Taking on extra responsibilities can also lead to higher pay. This might include training new employees or managing a team. These roles often come with higher salaries. Seeking out promotions and negotiating salary increases can also be effective. Always be prepared with examples of how one has added value to the company.

Here are five factors to consider for earning more as a Customer Service Representative:

  1. Skill Improvement: Enhance communication and problem-solving skills.
  2. Certifications: Obtain relevant certifications to boost qualifications.
  3. Take on More Responsibilities: Volunteer for additional tasks and roles.
  4. Seek Promotions: Aim for higher positions within the company.
  5. Salary Negotiation: Prepare to discuss salary increases with examples of contributions.

Currently 18,643 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
18,643 Job Openings