Position
Salary

How much does a Customer Service Representative make?

The average salary for a Customer Service Representative is $34,584 per year in the US.

A Customer Service Representative often earns a solid income. The average yearly salary for this role is around $34,584. This salary can vary based on experience and location. For example, those in the top 10% of earners can make over $54,000 per year. This shows that with more experience, the potential for higher earnings increases.

The salary range for Customer Service Representatives can vary widely. The lowest 10% earn about $20,800 annually. The next 10% earn slightly more, around $24,182. As experience grows, so does the salary. The top 10% of earners make over $54,000 each year. This range highlights the potential for growth in this career path. With dedication and skill, many representatives can see their earnings rise significantly over time.

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What are the highest paying cities for a Customer Service Representative?

Stamford, CT, offers top salaries for Customer Service Representatives, with an average of $47,479. Seattle, WA, follows closely with an average salary of $46,368. Washington, DC, provides a competitive average of $46,294. These cities provide excellent opportunities for those seeking higher pay. San Jose, CA, and San Francisco, CA, also offer strong salaries, with averages of $45,297 and $44,769, respectively. Other cities like Midland, TX, and Santa Rosa, CA, offer solid compensation as well.
Graph displaying highest paying cities salaries for Customer Service Representative jobs, highlighting Stamford, CT with the highest at $47,479 and Vallejo, CA with the lowest at $42,440.
  1. Stamford, CT
    Average Salary: $47,479
    In Stamford, customer service roles often involve working with major corporations. Companies like United Technologies and Charter Communications offer excellent opportunities. The city's business environment provides a dynamic setting for those in customer service.
    Find Customer Service Representative jobs in Stamford, CT


  2. Seattle, WA
    Average Salary: $46,368
    Seattle's tech-driven economy means customer service roles often involve tech companies. Working with giants like Amazon and Microsoft can be rewarding. The city's vibrant culture adds to the experience.
    Find Customer Service Representative jobs in Seattle, WA


  3. Washington, DC
    Average Salary: $46,294
    In Washington, DC, customer service positions often involve government agencies and non-profits. Working with organizations like the Smithsonian Institution can be fulfilling. The city's political atmosphere offers a unique backdrop.
    Find Customer Service Representative jobs in Washington, DC


  4. San Jose, CA
    Average Salary: $45,297
    San Jose, the heart of Silicon Valley, offers customer service roles in tech companies. Working with firms like Intel and eBay can be exciting. The city's innovative spirit is contagious.
    Find Customer Service Representative jobs in San Jose, CA


  5. San Francisco, CA
    Average Salary: $44,769
    San Francisco's tech scene means customer service roles often involve tech companies. Working with companies like Salesforce and Uber is common. The city's progressive environment is ideal for customer service professionals.
    Find Customer Service Representative jobs in San Francisco, CA


  6. Midland, TX
    Average Salary: $42,605
    In Midland, customer service roles often involve the energy sector. Companies like Chevron and ConocoPhillips offer solid opportunities. The city's strong community ties create a supportive work environment.
    Find Customer Service Representative jobs in Midland, TX


  7. Santa Rosa, CA
    Average Salary: $42,576
    Santa Rosa offers customer service roles in a variety of industries. Working with companies like Charles Schwab and Sonoma International Airport is common. The city's relaxed atmosphere makes for a pleasant work environment.
    Find Customer Service Representative jobs in Santa Rosa, CA


  8. Los Angeles, CA
    Average Salary: $42,532
    Los Angeles offers diverse customer service roles in entertainment and tech. Working with companies like Disney and Amazon can be exciting. The city's vibrant culture adds to the experience.
    Find Customer Service Representative jobs in Los Angeles, CA


  9. Riverside, CA
    Average Salary: $42,444
    Riverside offers customer service roles in a variety of industries. Working with companies like Amazon and UCR Health is common. The city's growing economy provides many opportunities.
    Find Customer Service Representative jobs in Riverside, CA


  10. Vallejo, CA
    Average Salary: $42,440
    Vallejo offers customer service roles in a variety of industries. Working with companies like Northrop Grumman and the City of Vallejo is common. The city's strong community ties create a supportive work environment.
    Find Customer Service Representative jobs in Vallejo, CA

What are the best companies a Customer Service Representative can work for?

Feldstein Jewelers offers one of the highest salaries for Customer Service Representatives, with an average of $98,247. USA Capital Group also provides a competitive salary, averaging $84,897. Heritage Health - Idaho follows closely, offering an average salary of $80,417. Amtrak and Ameritech Construction provide solid salaries, with averages of $79,254 and $76,915, respectively. Club Assist, US LLC, Eaton, and UCLA Health also offer attractive compensation packages, ranging from $75,285 to $70,249. The Commonwealth of Massachusetts and Ingersoll-Rand round out the list, offering average salaries of $68,716 and $67,143.
Graph displaying best paying company salaries for Customer Service Representative jobs, highlighting Feldstein Jewelers with the highest at $98,247 and Ingersoll-Rand with the lowest at $67,143.
  1. Feldstein Jewelers
    Average Salary: $98,247
    Feldstein Jewelers offers rewarding Customer Service Representative jobs. They operate in New York and California. Employees enjoy a friendly work environment and opportunities for growth.


  2. USA CAPITAL GROUP
    Average Salary: $84,897
    USA CAPITAL GROUP provides excellent Customer Service Representative positions. They have locations across the United States. The company values teamwork and customer satisfaction.


  3. Heritage Health - Idaho
    Average Salary: $80,417
    Heritage Health - Idaho offers competitive salaries for Customer Service Representatives. They serve the state of Idaho. Employees benefit from a supportive team and a focus on health care services.


  4. Amtrak
    Average Salary: $79,254
    Amtrak provides Customer Service Representative jobs with a good salary. They operate nationwide. Employees enjoy a dynamic work environment and the chance to travel.


  5. Ameritech Construction
    Average Salary: $76,915
    Ameritech Construction offers attractive salaries for Customer Service Representatives. They work in various locations across the country. The company emphasizes quality and customer care.


  6. Club Assist, US LLC
    Average Salary: $75,285
    Club Assist, US LLC provides rewarding Customer Service Representative jobs. They operate in multiple locations. Employees benefit from a positive work culture and excellent benefits.


  7. Eaton
    Average Salary: $72,126
    Eaton offers Customer Service Representative positions with a good salary. They have locations worldwide. Employees enjoy a collaborative environment and opportunities for professional development.


  8. UCLA Health
    Average Salary: $70,249
    UCLA Health provides Customer Service Representative jobs with a competitive salary. They serve the state of California. Employees benefit from a prestigious work environment and excellent benefits.


  9. Commonwealth of Massachusetts
    Average Salary: $68,716
    The Commonwealth of Massachusetts offers Customer Service Representative jobs with a good salary. They operate across the state. Employees enjoy a stable work environment and opportunities for advancement.


  10. Ingersoll-Rand
    Average Salary: $67,143
    Ingersoll-Rand provides Customer Service Representative positions with a solid salary. They operate globally. Employees benefit from a diverse work environment and excellent career growth opportunities.

How to earn more as a Customer Service Representative?

A Customer Service Representative can find many ways to increase their earnings. By focusing on key areas, one can enhance their skills and value in the workplace. This leads to better job opportunities and higher pay. Improving customer interaction skills can make a big difference. Clear communication and empathy help resolve issues quickly and satisfy customers. This can lead to positive reviews and repeat business, which benefits the company.

Another way to earn more is by gaining additional certifications. These can show employers that you are committed to your career. Certifications in areas like conflict resolution or specific software can make you more valuable. They can open doors to higher-paying positions. Working overtime or taking on extra shifts can also increase income. This requires dedication and good time management. It is important to balance work and personal life to avoid burnout. Seeking promotions within the company is another effective strategy. Higher positions often come with better pay and more responsibilities. This shows growth and dedication to the role.

Networking with colleagues and industry professionals can lead to new opportunities. Attending workshops and seminars can provide valuable insights and skills. This can make you more competitive in the job market. Staying updated with the latest trends in customer service can also help. It ensures that you are providing the best service possible. These efforts can lead to higher earnings and job satisfaction.

Here are five factors to consider for earning more as a Customer Service Representative:

  1. Enhance communication skills
  2. Obtain relevant certifications
  3. Work overtime or extra shifts
  4. Seek promotions within the company
  5. Network and stay updated with industry trends

Currently 22,642 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
22,642 Job Openings