Customer Service Representative Salaries

Updated on May 09, 2025
Position
Salary

How much does a Customer Service Representative make?

The average salary for a Customer Service Representative is $35,705 per year in the US.

A Customer Service Representative plays a key role in many businesses. They help customers with questions, complaints, and purchases. This job is important for keeping customers happy and satisfied. The average salary for a Customer Service Representative is around $35,705 per year. This means that most people in this job earn between $21,400 and $58,588 each year.

The salary can change based on several factors. These include the company, the location, and the experience of the employee. For example, those in larger cities or with more experience may earn more. Some companies offer extra benefits like bonuses, health insurance, and retirement plans. These can add to the overall pay package. It's important to look at all parts of the job offer when considering a new position.

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What are the highest paying cities for a Customer Service Representative?

Job seekers looking for top-paying roles as Customer Service Representatives should consider cities like Stamford, Seattle, and Washington, DC. These locations offer competitive salaries, making them attractive for professionals in this field. Exploring job opportunities in these cities can lead to better financial rewards and career growth.
Graph displaying highest paying cities salaries for Customer Service Representative jobs, highlighting Stamford, CT with the highest at $46,847 and Los Angeles, CA with the lowest at $42,006.
  1. Stamford, CT
    Average Salary: $46,847
    In Stamford, a Customer Service Representative can expect to work with many well-known companies. The area offers a mix of industries, providing diverse opportunities. The average salary is competitive, making it a good place to start or advance your career.
    Find Customer Service Representative jobs in Stamford, CT


  2. Seattle, WA
    Average Salary: $45,675
    Seattle is home to tech giants like Amazon and Microsoft. Working here means you'll interact with customers from around the world. The city's vibrant atmosphere and high salary make it a desirable place to work.
    Find Customer Service Representative jobs in Seattle, WA


  3. Washington, DC
    Average Salary: $44,735
    In Washington, DC, a Customer Service Representative often works with government agencies or large corporations. The city's dynamic environment offers many learning opportunities. The salary is attractive, and the job market is stable.
    Find Customer Service Representative jobs in Washington, DC


  4. San Francisco, CA
    Average Salary: $44,722
    San Francisco is known for its tech industry, with companies like Google and Salesforce. Working here means you'll be at the forefront of innovation. The city offers a high cost of living but also a high salary to match.
    Find Customer Service Representative jobs in San Francisco, CA


  5. San Jose, CA
    Average Salary: $44,396
    San Jose is the heart of Silicon Valley, home to many tech companies. Working here offers great career growth and networking opportunities. The average salary is high, reflecting the competitive job market.
    Find Customer Service Representative jobs in San Jose, CA


  6. Midland, TX
    Average Salary: $44,283
    In Midland, Texas, a Customer Service Representative often works in the energy sector. The area is known for its stable job market and friendly community. The salary is good, and the cost of living is relatively low.
    Find Customer Service Representative jobs in Midland, TX


  7. Vallejo, CA
    Average Salary: $42,745
    Vallejo, California, offers a mix of industries, including tech and healthcare. The city is close to San Francisco, providing easy access to more opportunities. The salary is decent, and the lifestyle is relaxed.
    Find Customer Service Representative jobs in Vallejo, CA


  8. Boulder, CO
    Average Salary: $42,169
    Boulder, Colorado, is known for its outdoor activities and vibrant community. Working here means you'll enjoy a healthy work-life balance. The city attracts many tech companies, offering good job prospects.
    Find Customer Service Representative jobs in Boulder, CO


  9. Riverside, CA
    Average Salary: $42,083
    Riverside, California, offers a mix of industries and a growing job market. The city is known for its affordable living and pleasant climate. Working here provides a good balance between work and lifestyle.
    Find Customer Service Representative jobs in Riverside, CA


  10. Los Angeles, CA
    Average Salary: $42,006
    Los Angeles offers a diverse job market with opportunities in entertainment, tech, and more. The city's vibrant culture and high salary make it an attractive place to work. However, the cost of living is high.
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What are the best companies a Customer Service Representative can work for?

Job seekers looking for top-paying roles as Customer Service Representatives should consider companies like Feldstein Jewelers and AGI. These companies offer competitive salaries, with Feldstein Jewelers leading at $98,829 and AGI close behind at $96,833. These figures highlight the potential for a rewarding career in customer service with these leading employers.
Graph displaying best paying company salaries for Customer Service Representative jobs, highlighting Feldstein Jewelers with the highest at $98,829 and KB Home with the lowest at $64,424.
  1. Feldstein Jewelers
    Average Salary: $98,829
    Feldstein Jewelers, a renowned luxury retailer, offers rewarding positions for Customer Service Representatives. These roles are available in their stores across the United States. Employees enjoy a supportive environment and opportunities for professional growth.


  2. AGI
    Average Salary: $96,833
    AGI provides exciting opportunities for Customer Service Representatives. They offer competitive salaries and a dynamic work environment. Their locations span across major cities in the United States, providing diverse experiences.


  3. USA CAPITAL GROUP
    Average Salary: $93,608
    USA CAPITAL GROUP is a leading financial services company that values its Customer Service Representatives. They offer comprehensive training and career advancement opportunities. Positions are available in various locations across the country.


  4. Kinetic Solar
    Average Salary: $93,333
    Kinetic Solar, a pioneer in renewable energy solutions, seeks dedicated Customer Service Representatives. They offer a competitive salary and a chance to work in the growing green energy sector. Locations include major cities in the United States.


  5. Ameritech Construction
    Average Salary: $79,390
    Ameritech Construction provides stable and rewarding positions for Customer Service Representatives. They offer a supportive work environment and opportunities for professional development. Their projects are located throughout the United States.


  6. Amtrak
    Average Salary: $76,810
    Amtrak offers exciting roles for Customer Service Representatives. They provide a dynamic work environment and opportunities to travel across the country. Positions are available in various locations, offering diverse experiences.


  7. Eaton
    Average Salary: $72,204
    Eaton, a global power management company, offers rewarding positions for Customer Service Representatives. They provide a supportive work environment and opportunities for professional growth. Locations include major cities across the United States.


  8. UCLA Health
    Average Salary: $69,938
    UCLA Health offers competitive salaries for Customer Service Representatives. They provide a supportive environment and opportunities for professional development. Positions are available in their facilities in California.


  9. Commonwealth of Massachusetts
    Average Salary: $69,850
    The Commonwealth of Massachusetts offers rewarding positions for Customer Service Representatives. They provide a supportive work environment and opportunities for career advancement. Locations include various state offices across Massachusetts.


  10. KB Home
    Average Salary: $64,424
    KB Home, a leading homebuilder, offers positions for Customer Service Representatives. They provide a supportive work environment and opportunities for professional development. Locations include various housing developments across the United States.

How to earn more as a Customer Service Representative?

A Customer Service Representative can find many ways to increase their earnings. By focusing on key areas, one can enhance their skills and value in the workplace. This leads to higher pay and better job opportunities. Improving performance and dedication to customer satisfaction can open doors to promotions and salary increases.

Here are some key factors to consider for earning more:

  1. Gain Experience: More experience often leads to higher pay. Working in customer service for several years can make a person more valuable to employers.
  2. Learn New Skills: Skills like problem-solving, communication, and using customer service software can make a person more effective. These skills can lead to higher pay.
  3. Seek Certifications: Certifications in customer service or related areas can improve a person's resume. They can also lead to higher-paying jobs.
  4. Network: Building connections with other professionals can lead to job opportunities. Networking can also provide insights into higher-paying positions.
  5. Ask for Raises: If a person feels they deserve a higher pay, they should ask for a raise. Demonstrating value and dedication can lead to salary increases.

Currently 25,652 Customer Service Representative job openings, nationwide.

How's the job market for a Customer Service Representative in the US?

Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
Overview
Customer Service Representative
25,652 Job Openings