Position
Salary

How much does a Guest Experience Captain make?

The average salary for a Guest Experience Captain is $40,813 per year in the US.

A Guest Experience Captain plays a key role in ensuring guests have a positive experience. This role often involves greeting guests, answering questions, and resolving any issues that may arise. The average yearly salary for a Guest Experience Captain is around $40,813. This figure can vary based on experience, location, and the specific company.

The salary range for this position can be quite broad. At the lower end, some Guest Experience Captains earn around $23,550 per year. As experience and skills grow, salaries can increase significantly. The highest earners in this field can make up to $59,400 annually. This range shows that there are many opportunities for growth and advancement in this career.

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What are the highest paying cities for a Guest Experience Captain?

Job seekers looking for top-paying Guest Experience Captain roles should consider cities like San Francisco, Seattle, and Chicago. These cities offer some of the highest average salaries for this position. San Francisco leads with an average salary of $53,641, followed closely by Seattle at $52,900, and Chicago at $50,443. The West Coast cities of Los Angeles, San Diego, and San Jose also provide competitive salaries. Los Angeles offers an average of $49,802, while San Diego and San Jose each provide around $47,000. On the East Coast, Washington, DC, and Philadelphia offer solid salaries, with averages of $48,334 and $47,889, respectively.
Graph displaying highest paying cities salaries for Guest Experience Captain jobs, highlighting San Francisco, CA with the highest at $53,641 and Boston, MA with the lowest at $45,197.
  1. San Francisco, CA
    Average Salary: $53,641
    In San Francisco, you will enhance guest experiences in a vibrant city known for its tech industry. Working with companies like Airbnb and Uber, you will focus on creating memorable stays and rides. The city's diverse culture offers a unique backdrop for your role.
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  2. Seattle, WA
    Average Salary: $52,900
    Seattle offers a chance to work with tech giants like Amazon and Microsoft. You will ensure guests have a seamless experience in a city known for its coffee culture and natural beauty. The emphasis on customer satisfaction aligns well with your role.
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  3. Chicago, IL
    Average Salary: $50,443
    In Chicago, you will play a key role in guest satisfaction for companies like Hyatt and Marriott. The city's rich history and diverse neighborhoods provide a dynamic environment. Your work will enhance the overall guest experience in a bustling urban setting.
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  4. Los Angeles, CA
    Average Salary: $49,802
    Los Angeles provides a chance to work with entertainment companies like Disney and Warner Bros. You will focus on creating exceptional guest experiences in a city known for its glamour and diversity. The vibrant atmosphere will keep your role exciting and engaging.
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  5. Washington, DC
    Average Salary: $48,334
    In Washington, DC, you will enhance guest experiences for government and hospitality companies. Working with organizations like Marriott and Hilton, you will ensure a welcoming atmosphere. The city's historical landmarks offer a unique backdrop for your role.
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  6. Philadelphia, PA
    Average Salary: $47,889
    Philadelphia offers a chance to work with companies like Comcast and Independence Blue Cross. You will focus on creating memorable guest experiences in a city rich in history and culture. The vibrant community will provide a dynamic environment for your role.
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  7. San Diego, CA
    Average Salary: $47,321
    In San Diego, you will enhance guest experiences for companies like Qualcomm and Scripps. You will focus on creating a welcoming atmosphere in a city known for its beautiful beaches and parks. The laid-back vibe will make your role enjoyable and fulfilling.
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  8. Portland, OR
    Average Salary: $46,315
    Portland offers a chance to work with companies like Nike and Portland General Electric. You will focus on creating exceptional guest experiences in a city known for its eco-friendliness and food scene. The vibrant community will provide a dynamic environment for your role.
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  9. San Jose, CA
    Average Salary: $45,630
    In San Jose, you will enhance guest experiences for tech companies like Intel and Cisco. You will focus on creating a seamless experience in a city known for its innovation and diversity. The fast-paced environment will keep your role exciting and engaging.
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  10. Boston, MA
    Average Salary: $45,197
    Boston offers a chance to work with companies like General Electric and Liberty Mutual. You will focus on creating memorable guest experiences in a city rich in history and education. The vibrant atmosphere will provide a dynamic environment for your role.
    Find Guest Experience Captain jobs in Boston, MA

What are the best companies a Guest Experience Captain can work for?

FLIK Hospitality Group offers the highest average salary for Guest Experience Captain jobs at $51,420. Marriott International follows closely with an average salary of $44,350. Macy's also provides a competitive salary of $43,451 for this role. These companies value their guest experience teams and offer attractive compensation packages. Alaska Airlines, Signature Aviation, and TUPELO HONEY also provide good salaries for Guest Experience Captains. These opportunities can be a great fit for those seeking a rewarding career in guest services.
Graph displaying best paying company salaries for Guest Experience Captain jobs, highlighting FLIK Hospitality Group with the highest at $51,420 and McDonald's with the lowest at $31,209.
  1. FLIK Hospitality Group
    Average Salary: $51,420
    FLIK Hospitality Group offers exciting opportunities for Guest Experience Captains. They operate in various locations, including New York, Los Angeles, and Chicago. Their focus is on creating memorable guest experiences.


  2. Marriott International
    Average Salary: $44,350
    Marriott International provides a dynamic environment for Guest Experience Captains. They have locations across the globe, from Europe to Asia. Marriott values guest satisfaction and offers growth opportunities.


  3. Macy's
    Average Salary: $43,451
    Macy's offers rewarding roles for Guest Experience Captains. They have stores in major cities like New York, San Francisco, and Miami. Macy's emphasizes customer service and team collaboration.


  4. Alaska Airlines
    Average Salary: $42,744
    Alaska Airlines provides a chance for Guest Experience Captains to enhance customer journeys. They operate in the western United States and Canada. Their focus is on providing exceptional service.


  5. Signature Aviation
    Average Salary: $42,234
    Signature Aviation offers Guest Experience Captain roles with a focus on luxury travel. They serve clients worldwide. Their mission is to deliver top-notch service and personalized experiences.


  6. TUPELO HONEY
    Average Salary: $39,168
    TUPELO HONEY provides a vibrant setting for Guest Experience Captains. They have locations in cities like New York, Los Angeles, and Austin. Their goal is to create a welcoming atmosphere for all guests.


  7. Museum Of Ice Cream
    Average Salary: $36,000
    Museum Of Ice Cream offers unique Guest Experience Captain roles. They have locations in New York, Los Angeles, and Chicago. Their focus is on creating joyful experiences for visitors.


  8. Merlin Entertainments
    Average Salary: $35,717
    Merlin Entertainments offers Guest Experience Captain positions in various locations, including London, Orlando, and Berlin. They focus on delivering magical experiences to guests.


  9. NexDine
    Average Salary: $31,999
    NexDine provides Guest Experience Captain roles with a focus on technology and innovation. They operate in major cities across the United States. Their mission is to enhance the dining experience.


  10. McDonald's
    Average Salary: $31,209
    McDonald's offers Guest Experience Captain roles in locations worldwide. They focus on providing fast and friendly service. Their goal is to ensure every guest has a positive experience.

How to earn more as a Guest Experience Captain?

A Guest Experience Captain plays a key role in ensuring guests have a positive experience. To earn more in this role, focus on these important factors. Improving in these areas can lead to higher earnings and job satisfaction.

First, develop strong communication skills. Clear and effective communication helps resolve guest issues quickly. This can lead to higher guest satisfaction and better tips. Second, learn to manage time well. Efficient time management allows for better service and more time to assist other guests. Third, build a positive attitude. A cheerful demeanor can make a big difference in guest experiences. Fourth, seek out additional training opportunities. Learning new skills can make you more valuable to the company. Finally, ask for feedback and act on it. Constructive feedback can help you improve and advance in your career.

By focusing on these factors, a Guest Experience Captain can improve guest satisfaction and increase earning potential. Each of these steps can lead to better job performance and higher pay.

  1. Develop strong communication skills
  2. Learn to manage time well
  3. Build a positive attitude
  4. Seek out additional training opportunities
  5. Ask for feedback and act on it

Currently 454 Guest Experience Captain job openings, nationwide.

How's the job market for a Guest Experience Captain in the US?

Learn what a Guest Experience Captain does, how to become one, and understand the job outlook. Get simple steps to start your career as a Guest Experience Captain today.
Position
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Guest Experience Captain
454 Job Openings