About Macy's
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What are people saying about working at Macy's?
Macy's Reviews
Very good culture despite office closures
04/16/2026 - San Francisco, CA
Pros
closed san francisco office. No free lunch in office
Cons
very good culture and work
Toxic culture overshadowed by minor perks
04/30/2026 - Montebello, CA
Pros
DiscountsLunch BreaksDrama For your mama
Cons
Toxic cultureAgeism Manipulative management Theft of sales Drama
Concerns About Retaliation After Reporting Workplace Issues”
03/11/2026 - China Grove, NC
Pros
Competitive pay for the area• Opportunities for overtime during peak seasons• Some supportive and hardworking coworkers• Experience working in a large retail supply chain operation
Cons
My experience at Macy’s Supply Chain in China Grove, NC raised serious concerns about how employee complaints are handled. The company promotes an open door policy, but in my experience using it did not lead to meaningful investigation. After raising concerns through HR and internal channels and escalating issues to higher management, I felt my complaints were not fully reviewed. I was ultimately terminated after continuing to report workplace issues, which created the impression that speaking up may carry risks for employees.There were also situations where employees reported being spoken to in ways that felt disrespectful or intimidating. When these concerns were raised, many employees felt leadership responses were accepted without thorough review.Because of my experience, I would encourage anyone considering working here to carefully evaluate the workplace culture and how employee concerns are handled.
Toxic Work Environment
02/28/2026 - New York, NY
Pros
Pay, Great exposure to Corporate Design, 401k matching
Cons
Poor leadership, management, no career advancement, ego, impulsive decision making, lack of health benefits, uneven workload, no networking
To much work for little pay
02/27/2026 - Puyallup, WA
Pros
Team, Discount, and some upper levels of management
Cons
Overworked, Salary, and no care for personal time
Be prepared to wear many hats.
09/16/2024 - Hurst, TX
Pros
Challenging, uses many skills, meet many people, good discount, career advancement .
Cons
Can be physically exhausting, a lot of time is spent covering the floor when employees do not show up, so need to be able to balance that with completing all other tasks needed.Be prepared to work almost all weekends and holidays.
Take Care of Employees, Who Take Care of Customers
09/18/2024 - Raleigh, NC
Pros
customers, coworkers, fashion, sales, health benefits
Cons
workload, inadequate staffing, substandard technology, focus on non-actionable metrics
Seasonal associate
09/19/2024 - Raleigh, NC
Pros
The hourly rate was fair at $15 per hour
Cons
The seasonal hours were not enough and ended
Long time ago
09/24/2024 - Ventura, CA
Pros
It’s at the mall, so yeah.
Cons
It’s retail, so you deal with the public.
Supportive team!
09/09/2024 - San Diego, CA
Pros
Supportive management, useful training, macromangement style.
Cons
Pressure for selling credit cards, at least 2 a day.
Not to bad not to good
09/19/2024 - Grossmont, CA
Pros
Great people to work with
Cons
Some people get Lazy there and Managers get upset at you managers can be really strict at time for no reason which is the real world but still not to bad
Starting salary
09/03/2024 - McDonough, GA
Pros
weekly pay and part time schedule
Cons
poor management and with no skills to improve
Sales
09/10/2024 - Orlando, FL
Pros
Great learnings and great ways to grown in career.
Cons
Closing stores which make growing very hard to do.
Very Okay
09/07/2024 - Fort Lauderdale, FL
Pros
(Furniture Gallery) Don't have to work with a lot of people, fairly set schedule, low supervision,
Cons
(Furniture Gallery) Sales associates don't do basic parts of their job so it falls on me, hard labor
Review
09/13/2024 - Sherman Oaks, CA
Pros
Good place to work, very happy with my experience
Cons
I can’t really think of anything
What are popular careers at Macy's?
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Retail Support Associate
Retail Support Associates help customers find items and complete purchases. They work behind the counter and assist with transactions.
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Retail Sales Associate
Retail Sales Associates greet customers, offer product recommendations, and handle sales transactions. They work to provide excellent customer service.
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Fulfillment Associate
Fulfillment Associates process orders, pack items, and prepare shipments for delivery. They work in a warehouse setting to ensure orders are sent out accurately.
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Surveillance Investigator
Surveillance Investigators monitor store premises to prevent theft and ensure safety. They work closely with law enforcement if needed.
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Retail Store Manager
Retail Store Managers oversee store operations, manage staff, and ensure customer satisfaction. They handle store performance and inventory management.
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Barista
Baristas prepare and serve coffee and other beverages. They work in a fast-paced environment, taking orders and making drinks quickly.
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Warehouse Associate
Warehouse Associates handle incoming and outgoing inventory. They pick, pack, and ship items to ensure stores are stocked.
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Brand Ambassador
Brand Ambassadors represent the Macy’s brand in public events and promotional activities. They engage with customers and promote new products.
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Security Guard
Security Guards protect store property and ensure customer safety. They monitor surveillance systems and respond to incidents.
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Sales Associate
Sales Associates assist customers in finding the right products. They work on the sales floor, helping customers and promoting store merchandise.
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Where is Macy's hiring?
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New York, NY
Work in a dynamic environment known for high foot traffic. Enjoy a diverse workplace with many opportunities for growth. Experience the fast-paced energy of one of the largest cities.
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Houston, TX
Enjoy a vibrant atmosphere with a strong emphasis on community. Work in a city known for its diverse job market. Benefit from a supportive team environment and various career advancement options.
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Miami, FL
Experience a lively and multicultural work setting. Benefit from a supportive team environment. Enjoy the perks of working in a sunny city with a fast-growing economy.
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Atlanta, GA
Work in a bustling city known for its economic growth. Enjoy a diverse workplace with many opportunities for learning and advancement. Experience a friendly and welcoming work environment.
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Columbus, OH
Experience a supportive team environment in a growing city. Benefit from a balanced work-life experience. Enjoy working in a community known for its friendliness and quality of life.
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China Grove, NC
Enjoy a friendly work atmosphere in a peaceful setting. Benefit from a close-knit team environment. Experience the charm of a small city with easy access to larger markets.
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Pittsburgh, PA
Experience a vibrant and historic city. Enjoy a supportive team environment. Benefit from a community that values education and innovation.
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Orlando, FL
Enjoy a dynamic and diverse workplace. Benefit from a fast-growing city with many opportunities. Experience a welcoming team environment in a vibrant community.
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Paramus, NJ
Work in a suburban setting with access to a big-city feel. Enjoy a supportive team environment. Benefit from a community that offers a balanced lifestyle.
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Honolulu, HI
Experience a laid-back work environment in a beautiful setting. Enjoy a supportive team environment. Benefit from a community that values work-life balance and quality of life.
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