Company
Overview

About Macy's

http://www.macysinc.com/
Retail
123000 Employees
Type: Company - Public
New York, NY
Macy's is a leading retailer in the United States, offering a wide range of products from clothing to home goods. With a history dating back to 1858, Macy's has built a reputation for quality and customer service. The company operates a large number of stores across the country and also provides online shopping options for convenience. Macy's aims to meet the diverse needs of its customers, ensuring a satisfying shopping experience every time. Macy's provides a dynamic and rewarding environment for job seekers. The company offers various career opportunities across different departments, from sales and customer service to management and logistics. Macy's values its employees, providing training and growth opportunities to help them succeed. By joining Macy's, job seekers can look forward to being part of a well-established organization with a strong commitment to excellence.

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What are people saying about working at Macy's?

Macy's offers flexible scheduling and a festive work environment but has mixed reviews regarding management, pay, and career advancement opportunities. Many employees appreciate the company's culture, benefits, and the community support, but concerns about micromanagement, outdated processes, and limited remote work options are prevalent. The work-life balance is often praised, though some positions require long hours of standing and bending.

Macy's Reviews

NA

09/01/2025 - New York, NY


Pros

Work life great especially tourism environment


Cons

Pay and open credit cards

good part time

09/01/2025 - null


Pros

pay is decent hours are flexible


Cons

long hours of standing and poor management later on no wonder they shut down

Good team

09/01/2025 - Richmond, VA


Pros

This Macy's has a great team for the most part from management to associates


Cons

Was not a fan of upkeep of register areas or the hard line on credit cards, but was manageable.

Good experience

09/05/2025 - Schaumburg, IL


Pros

Busy location so the holiday season was a festive and lively place to work. If you're energized by being around a lot of customers and colleagues from diverse backgrounds, this is the place to be. If you work hard and have a positive attitude, there are opportunities to move up.


Cons

Low pay. If you move up, they are always short on closers. Try to walk with someone to your car late at night.

Managers don't stand up for the right

09/19/2025 - King of Prussia, PA


Pros

Why don't went to the interview it was nice it was amazing but sooner you get hired let the games begin.


Cons

When managers don't like you, you can tell their actions towards you, they'll treat you like you stupid, you're dumb, in front of other employees, by embarrassing you totally disrespects you, like you don't exist, like You Don't see the childish game they playing towards you, mobbing, smear campaign, head games, sabotage, tries to trigger certain selected employees for a reaction so they can fire employee, they're looking for, you can't give no trust to the managers, it's kind of scary it's kind of creepy. Manages making these employees suffer mentally the ones they do not like for their own reasons they're firing a lot of good people for their own reasons not for the company's reasons HR protect entitlement managers when managers treat a certain employee like crap in front of other managers these managers will ignore it, this is not a safe environment. How do Macy companies allow this kind of stuff. And to top it all you give them the respect that they do not deserve, if you reflect the same way they reflect on you they wouldn't like it.

Good

09/21/2025 - Atlanta, GA


Pros

Good culture and good people.


Cons

Some processes are outdated and salary can be more competitive for long term employees

Great place

09/23/2025 - Atlanta, GA


Pros

Nice people to work with


Cons

Minimal remote opportunities for my position

Lots of fun, bad manager

09/23/2025 - Spotsylvania, VA


Pros

I loved being a fulfillment associate, lots of fun, and independence.


Cons

The manager started scheduling me outside of my established availability without talking to me. Corporate tried telling me when I was available, so I left.

Run, don't walk out the door!!

09/25/2025 - Baltimore, MD


Pros

Macy money, freebies from vendors, love that Macy's is the top fragrance destination


Cons

Bureaucratic management style, unfair distribution of work

Overall good company!

09/25/2025 - New York, NY


Pros

Unlimited sick days, flexibility to be remote, encouragement to grow career and learn


Cons

Pay felt low at times

Fantastic job that too may people are scared of

09/27/2025 - Des Peres, MO


Pros

Great payFlexible scheduleGreat coworkers and management


Cons

Application of IT is greatly lagging

VM

09/11/2025 - Richmond, VA


Pros

Autonomy, creative, specific, pay, benefits


Cons

Corporation, hours, customers, leadership, experience

My Opinion Working at Macy's

09/11/2025 - Boca Raton, FL


Pros

The overall aspect of what the Macy's corporation stands for (giving back to the community, having "fair" hiring practices relating to gender, race, nationality, no limit on age), Macy's deserves to be recognized for these positive attributes. This goes without saying, but the employee discount is definitely a "plus" to working here along with the fantastic sales that Macy's is always having.


Cons

Not enough hours for some full-time employees, Seasonal employees are hired and make more per hour than the full-time employees. This is not right. You're unable to advance or change positions if you're not considered a "favored" employee.

merchandise experience

09/04/2025 - Orlando, FL


Pros

Early shiftsGreat ManagementGreat communicationGreat working environment


Cons

messy inventory having to destroy out-of-season inventory due to company policies is ridiculous to me when there are non-profit organizations you can donate too for the less fortunate.

Great Corporate Culture and Leading Retail Industry Education

09/18/2025 - New York, NY


Pros

Great teams, community, and overall work experience I can see why many employees return after exploring other companies


Cons

None that I can think of at this point in my experience at the firm.



Page 1
Pie chart of the distribution of reviews for Macy's. 6.4% of reviews are 'Neutral'. 17.6% of reviews are 'Negative'. 28.2% of reviews are 'Positive'. 47.7% of reviews are 'Mixed'.

What are popular careers at Macy's?

  1. Retail Support Associate
    Retail Support Associates assist customers and help with store operations. They support sales associates and ensure a clean and organized store.
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  2. Retail Sales Associate
    Retail Sales Associates help customers find the right products. They provide excellent customer service and work to meet sales goals.
    Find Retail Sales Associate jobs


  3. Fulfillment Associate
    Fulfillment Associates handle orders and ensure items are picked and packed correctly. They play a key role in getting products to customers quickly.
    Find Fulfillment Associate jobs


  4. Surveillance Investigator
    Surveillance Investigators monitor store security cameras. They identify potential theft and report any suspicious activities.
    Find Surveillance Investigator jobs


  5. Retail Store Manager
    Retail Store Managers oversee store operations. They manage staff, ensure excellent customer service, and handle sales and inventory.
    Find Retail Store Manager jobs


  6. Barista
    Baristas prepare coffee and other beverages. They create delicious drinks and provide friendly service to customers.
    Find Barista jobs


  7. Warehouse Associate
    Warehouse Associates manage inventory in the warehouse. They pick, pack, and ship items to stores and customers.
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  8. Brand Ambassador
    Brand Ambassadors promote Macy's products and brand. They engage with customers and participate in marketing events.
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  9. Security Guard
    Security Guards ensure the safety of the store and its customers. They monitor store premises and handle any security concerns.
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  10. Sales Associate
    Sales Associates assist customers with their purchases. They recommend products and help customers find what they need.
    Find Sales Associate jobs

Where is Macy's hiring?

  1. New York, NY
    Work in the bustling heart of retail. Experience the fast pace and diverse clientele. Enjoy the vibrant city life and countless cultural opportunities.
    Find jobs in New York, NY


  2. Houston, TX
    Be part of a growing retail hub. Enjoy warm weather and a friendly atmosphere. Discover a city full of energy and diverse attractions.
    Find jobs in Houston, TX


  3. Miami, FL
    Work in a vibrant and dynamic environment. Experience the lively culture and diverse community. Enjoy beautiful beaches and a thriving economy.
    Find jobs in Miami, FL


  4. Atlanta, GA
    Experience a rapidly growing city. Work in a supportive and innovative retail setting. Discover a city with a strong economy and rich history.
    Find jobs in Atlanta, GA


  5. Columbus, OH
    Work in a community-focused retail environment. Enjoy a mix of big city amenities and small town charm. Experience a growing economy and diverse attractions.
    Find jobs in Columbus, OH


  6. Orlando, FL
    Join a thriving retail sector. Enjoy a family-friendly city with countless attractions. Work in a dynamic and exciting environment.
    Find jobs in Orlando, FL


  7. Pittsburgh, PA
    Work in a city with a rich industrial history. Experience a vibrant retail scene. Enjoy a strong sense of community and cultural diversity.
    Find jobs in Pittsburgh, PA


  8. Honolulu, HI
    Work in a laid-back island environment. Enjoy beautiful beaches and a tropical climate. Experience a unique blend of culture and modern retail.
    Find jobs in Honolulu, HI


  9. Paramus, NJ
    Experience a bustling retail hub. Enjoy a diverse and vibrant community. Work in one of the nation’s top shopping destinations.
    Find jobs in Paramus, NJ


  10. China Grove, NC
    Work in a friendly, family-oriented setting. Enjoy a slower pace of life with a strong community feel. Experience a growing retail environment with plenty of opportunities.
    Find jobs in China Grove, NC

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