About Macy's
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What are people saying about working at Macy's?
Macy's Reviews
Very good culture despite office closures
04/16/2026 - San Francisco, CA
Pros
closed san francisco office. No free lunch in office
Cons
very good culture and work
Toxic culture overshadowed by minor perks
04/30/2026 - Montebello, CA
Pros
DiscountsLunch BreaksDrama For your mama
Cons
Toxic cultureAgeism Manipulative management Theft of sales Drama
Concerns About Retaliation After Reporting Workplace Issues”
03/11/2026 - China Grove, NC
Pros
Competitive pay for the area• Opportunities for overtime during peak seasons• Some supportive and hardworking coworkers• Experience working in a large retail supply chain operation
Cons
My experience at Macy’s Supply Chain in China Grove, NC raised serious concerns about how employee complaints are handled. The company promotes an open door policy, but in my experience using it did not lead to meaningful investigation. After raising concerns through HR and internal channels and escalating issues to higher management, I felt my complaints were not fully reviewed. I was ultimately terminated after continuing to report workplace issues, which created the impression that speaking up may carry risks for employees.There were also situations where employees reported being spoken to in ways that felt disrespectful or intimidating. When these concerns were raised, many employees felt leadership responses were accepted without thorough review.Because of my experience, I would encourage anyone considering working here to carefully evaluate the workplace culture and how employee concerns are handled.
Toxic Work Environment
02/28/2026 - New York, NY
Pros
Pay, Great exposure to Corporate Design, 401k matching
Cons
Poor leadership, management, no career advancement, ego, impulsive decision making, lack of health benefits, uneven workload, no networking
To much work for little pay
02/27/2026 - Puyallup, WA
Pros
Team, Discount, and some upper levels of management
Cons
Overworked, Salary, and no care for personal time
Be prepared to wear many hats.
09/16/2024 - Hurst, TX
Pros
Challenging, uses many skills, meet many people, good discount, career advancement .
Cons
Can be physically exhausting, a lot of time is spent covering the floor when employees do not show up, so need to be able to balance that with completing all other tasks needed.Be prepared to work almost all weekends and holidays.
Take Care of Employees, Who Take Care of Customers
09/18/2024 - Raleigh, NC
Pros
customers, coworkers, fashion, sales, health benefits
Cons
workload, inadequate staffing, substandard technology, focus on non-actionable metrics
Seasonal associate
09/19/2024 - Raleigh, NC
Pros
The hourly rate was fair at $15 per hour
Cons
The seasonal hours were not enough and ended
Long time ago
09/24/2024 - Ventura, CA
Pros
It’s at the mall, so yeah.
Cons
It’s retail, so you deal with the public.
Supportive team!
09/09/2024 - San Diego, CA
Pros
Supportive management, useful training, macromangement style.
Cons
Pressure for selling credit cards, at least 2 a day.
Not to bad not to good
09/19/2024 - Grossmont, CA
Pros
Great people to work with
Cons
Some people get Lazy there and Managers get upset at you managers can be really strict at time for no reason which is the real world but still not to bad
Starting salary
09/03/2024 - McDonough, GA
Pros
weekly pay and part time schedule
Cons
poor management and with no skills to improve
Sales
09/10/2024 - Orlando, FL
Pros
Great learnings and great ways to grown in career.
Cons
Closing stores which make growing very hard to do.
Very Okay
09/07/2024 - Fort Lauderdale, FL
Pros
(Furniture Gallery) Don't have to work with a lot of people, fairly set schedule, low supervision,
Cons
(Furniture Gallery) Sales associates don't do basic parts of their job so it falls on me, hard labor
Review
09/13/2024 - Sherman Oaks, CA
Pros
Good place to work, very happy with my experience
Cons
I can’t really think of anything
What are popular careers at Macy's?
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Retail Support Associate
Retail Support Associates help customers find what they need. They stock shelves and keep the store clean.
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Retail Sales Associate
Retail Sales Associates assist customers in finding the right products. They often handle cash and card transactions.
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Fulfillment Associate
Fulfillment Associates work in warehouses. They pack and ship products to customers.
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Surveillance Investigator
Surveillance Investigators monitor stores to prevent theft. They use cameras and follow suspicious activities.
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Retail Store Manager
Retail Store Managers oversee daily store operations. They manage staff and ensure the store runs smoothly.
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Barista
Baristas prepare coffee and other beverages. They serve customers with a friendly smile.
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Warehouse Associate
Warehouse Associates handle goods. They load and unload items, and keep the warehouse organized.
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Brand Ambassador
Brand Ambassadors represent the company at events. They promote products and engage with the public.
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Security Guard
Security Guards protect store property. They monitor entrances and ensure safety.
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Sales Associate
Sales Associates help customers find the perfect items. They often process sales and handle returns.
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Where is Macy's hiring?
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New York, NY
Work in one of the most vibrant cities in the world. Opportunities to connect with diverse customers and grow in a dynamic retail environment. Experience a fast-paced and energetic work atmosphere.
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Houston, TX
Enjoy a friendly community and warm weather. Collaborate in a busy retail setting that values teamwork and customer service. Be part of a store that thrives in a bustling city.
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Miami, FL
Work in a lively and multicultural environment. Experience the excitement of a city known for its vibrant energy and diverse population. Engage with a wide range of customers in a dynamic setting.
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Atlanta, GA
Collaborate in a city known for its growth and diversity. Experience a supportive work environment with plenty of opportunities for personal and professional development. Enjoy a lively atmosphere with a focus on customer satisfaction.
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China Grove, NC
Be part of a tight-knit community where customer connections are valued. Enjoy a slower pace with the opportunity to build lasting relationships. Experience a friendly and supportive work environment.
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Columbus, OH
Work in a city with a strong sense of community. Enjoy a blend of urban and suburban settings. Experience a supportive workplace that values employee growth and customer service.
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Orlando, FL
Enjoy a lively and welcoming atmosphere. Engage with a diverse customer base in a city known for its family-friendly attractions. Experience a fast-paced environment with plenty of opportunities to grow.
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Pittsburgh, PA
Collaborate in a city with a rich industrial history and a growing retail sector. Enjoy a supportive work environment that values teamwork and community. Experience the charm of a city that offers a mix of urban and suburban settings.
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Paramus, NJ
Work in a bustling retail hub with a diverse customer base. Experience a dynamic and fast-paced environment. Enjoy the benefits of being part of a team that values customer satisfaction and personal growth.
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Honolulu, HI
Enjoy the laid-back atmosphere of a tropical paradise. Experience a diverse and inclusive work environment. Collaborate with a team that values community and customer service in a unique setting.
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