How much does a Insurance Customer Service Representative make?
An Insurance Customer Service Representative plays a key role in the insurance industry. They help customers with their insurance needs and questions. This job is important and can be rewarding. The average yearly salary for this role is around $45,247. This means that, on average, someone in this job earns about $45,247 each year.
The salary of an Insurance Customer Service Representative can vary. Some earn less, while others earn more. Here are some common salary ranges:
- The lowest 10% earn about $28,800.
- The next 10% earn about $32,773.
- The next 10% earn about $36,745.
- The next 10% earn about $40,718.
- The next 10% earn about $44,691.
- The next 10% earn about $48,664.
- The next 10% earn about $52,636.
- The next 10% earn about $56,609.
- The next 10% earn about $60,582.
- The next 10% earn about $64,555.
- The next 10% earn about $68,527.
- The highest 10% earn about $72,500.
What are the highest paying cities for a Insurance Customer Service Representative?

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Anchorage, AK
Average Salary: $59,634
In Anchorage, professionals find rewarding roles in customer service for insurance companies. With major firms like Alaska USA and Principal Financial Group, there are ample opportunities to grow. The job offers a blend of helping clients and working in a supportive environment.
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San Francisco, CA
Average Salary: $57,295
San Francisco offers a dynamic environment for insurance customer service roles. Companies like Blue Shield of California and Health Net provide a chance to work with cutting-edge technology. The city's vibrant culture enhances the work experience, making it both challenging and fulfilling.
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San Jose, CA
Average Salary: $56,729
San Jose is home to tech-savvy insurance companies such as GEICO and Nationwide. Working here means engaging with innovative tools and processes. The city's strong economy and diverse community add to the appeal of these positions.
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Denver, CO
Average Salary: $54,837
In Denver, insurance customer service roles are plentiful with companies like New York Life and Lincoln Financial Group. The job involves assisting clients with their insurance needs in a friendly, outdoor-loving city. The role offers a mix of office work and community interaction.
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Syracuse, NY
Average Salary: $54,207
Syracuse provides a stable environment for insurance customer service jobs. Companies like MetLife and Allstate offer reliable roles. The city's friendly atmosphere and lower cost of living make it an attractive place to work.
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Sacramento, CA
Average Salary: $53,618
Sacramento offers a balanced work-life environment for insurance customer service roles. With companies like Blue Shield and Health Net, professionals can expect a supportive workplace. The city's growing economy and diverse culture enrich the job experience.
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Boston, MA
Average Salary: $52,331
Boston presents a prestigious setting for insurance customer service jobs. Major employers like MassMutual and Liberty Mutual offer dynamic roles. The city's rich history and educational institutions add to the professional appeal.
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Colorado Springs, CO
Average Salary: $52,141
In Colorado Springs, insurance customer service roles are available with companies like USAA and New York Life. The job involves helping clients with their insurance needs in a vibrant, outdoor-focused city. The role offers a mix of office work and community interaction.
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Buffalo, NY
Average Salary: $51,980
Buffalo offers a stable and supportive environment for insurance customer service jobs. Companies like Aetna and Principal Financial Group provide reliable roles. The city's lower cost of living and strong community make it an attractive place to work.
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Portland, OR
Average Salary: $51,893
Portland provides a progressive environment for insurance customer service roles. Companies like Moda Health and Providence offer dynamic positions. The city's eco-friendly culture and vibrant community add to the appeal of these jobs.
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What are the best companies a Insurance Customer Service Representative can work for?

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Zander Insurance
Average Salary: $60,000
Zander Insurance offers rewarding roles for Insurance Customer Service Representatives. They operate in various locations, providing excellent customer service and support. Zander Insurance values its employees and offers competitive salaries.
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Brown & Brown Insurance
Average Salary: $54,998
Brown & Brown Insurance is a leading provider of insurance and financial services. They offer diverse opportunities for Insurance Customer Service Representatives. Their locations span across the country, ensuring a wide range of job opportunities.
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Carrington College
Average Salary: $53,190
Carrington College provides training and employment for Insurance Customer Service Representatives. They focus on career development and offer competitive salaries. Their locations include several states, providing ample job opportunities.
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Liberty Mutual Insurance
Average Salary: $49,153
Liberty Mutual Insurance is a global leader in the insurance industry. They offer rewarding roles for Insurance Customer Service Representatives. Their locations are widespread, ensuring a variety of job opportunities.
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Washington University in St. Louis
Average Salary: $48,742
Washington University in St. Louis offers opportunities for Insurance Customer Service Representatives. They focus on providing excellent customer service. Their location in St. Louis offers a vibrant work environment.
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Farmers Insurance Group
Average Salary: $47,892
Farmers Insurance Group is a well-known insurance provider. They offer roles for Insurance Customer Service Representatives. Their locations are spread across various states, providing diverse job opportunities.
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AAA The Auto Club Group
Average Salary: $47,167
AAA The Auto Club Group offers rewarding positions for Insurance Customer Service Representatives. They focus on customer satisfaction and offer competitive salaries. Their locations are widespread, ensuring ample job opportunities.
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Optum
Average Salary: $46,750
Optum provides opportunities for Insurance Customer Service Representatives. They focus on delivering excellent customer service. Their locations are diverse, offering a variety of job opportunities.
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Adtalem Global Education
Average Salary: $46,173
Adtalem Global Education offers roles for Insurance Customer Service Representatives. They focus on career development and offer competitive salaries. Their locations are spread across several states.
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ROCS
Average Salary: $46,000
ROCS offers rewarding positions for Insurance Customer Service Representatives. They focus on providing excellent customer service. Their locations are diverse, offering a variety of job opportunities.
How to earn more as a Insurance Customer Service Representative?
Working as an Insurance Customer Service Representative can be a rewarding career. It offers opportunities for growth and higher earnings. To increase your income, consider these key factors:
- Gain experience and expertise in the field.
- Pursue additional certifications and training.
- Seek promotions and higher-level positions.
- Network with industry professionals.
- Explore opportunities in higher-paying regions or companies.
Building a strong foundation in the industry can lead to better job opportunities and higher salaries. Gaining experience allows you to understand the complexities of insurance policies and customer needs better. This knowledge makes you more valuable to employers. Additional certifications and training can enhance your skills and make you more competitive in the job market. Networking with industry professionals can open doors to new job opportunities and higher-paying positions. Exploring opportunities in regions or companies that offer higher salaries can also increase your earnings.