How much does a Insurance Customer Service Representative make?
Insurance Customer Service Representatives often enjoy a competitive salary. The average yearly salary for these roles stands at about $45,887. This figure represents a solid income for those working in the field. With experience, it is possible to earn more. For instance, those in the highest-paying bracket earn up to $75,000 annually.
In the initial stages of a career, salaries may be lower. Entry-level positions generally offer around $29,000 a year. As experience grows, so do earnings. Those with five to ten years of experience can expect to see their pay rise to about $62,455 per year. This reflects the value employers place on seasoned professionals in this role.
What are the highest paying cities for a Insurance Customer Service Representative?

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Anchorage, AK
Average Salary: $61,328
In Anchorage, roles in customer service often involve handling various insurance needs. Companies like Alaska USA and USAA offer numerous opportunities. The work can be engaging, with a focus on providing excellent service to clients.
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San Francisco, CA
Average Salary: $59,368
Working in San Francisco, you will find many opportunities with big insurance firms. Companies like State Farm and Blue Shield of California provide dynamic environments. The city’s fast pace makes every day exciting and full of new challenges.
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San Jose, CA
Average Salary: $58,569
San Jose offers a thriving job market for customer service representatives. Companies such as GEICO and Farmers Insurance are prominent here. The work environment combines challenges with great teamwork, helping you grow professionally.
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Denver, CO
Average Salary: $57,056
In Denver, insurance customer service positions are plentiful. With companies like AAA Colorado and Farmers Insurance, the city provides a supportive work culture. Employees often enjoy outdoor activities, enhancing work-life balance.
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Nashville, TN
Average Salary: $54,343
Nashville offers a unique blend of industry and community. Companies like Allstate and Nationwide provide fulfilling roles. The work often includes helping clients with various insurance needs, all while enjoying the city’s vibrant culture.
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Sacramento, CA
Average Salary: $53,522
Sacramento provides many insurance customer service opportunities. Companies like Blue Shield of California and Safeco Insurance are present. The work here involves assisting clients with their insurance needs, offering a stable and rewarding career.
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San Diego, CA
Average Salary: $53,515
In San Diego, customer service roles in insurance are abundant. Companies like USAA and Farmers Insurance are well-known. The work here often involves helping clients with various coverage options, making each day dynamic and rewarding.
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Boston, MA
Average Salary: $53,108
Boston offers numerous opportunities for insurance customer service reps. Companies such as Liberty Mutual and Blue Cross Blue Shield are prominent. The work environment is fast-paced, but with great support from colleagues and management.
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Los Angeles, CA
Average Salary: $53,065
Los Angeles provides a vibrant job market for customer service in insurance. Companies like State Farm and Farmers Insurance offer engaging roles. The city's energy reflects in the workplace, making it exciting for those in the field.
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Syracuse, NY
Average Salary: $52,610
In Syracuse, roles in insurance customer service are plentiful. Companies like Allstate and GEICO are key players. The work often involves helping clients with their coverage needs, all while enjoying a community-focused environment.
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What are the best companies a Insurance Customer Service Representative can work for?

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AIG
Average Salary: $177,500
AIG offers competitive salaries for Insurance Customer Service Representatives. These professionals work in various locations, including New York, Chicago, and Los Angeles. AIG provides comprehensive benefits and opportunities for career growth.
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Zander Insurance
Average Salary: $60,000
Zander Insurance is known for its supportive environment. Insurance Customer Service Representatives work across cities like Miami, Denver, and San Francisco. The company values teamwork and offers flexible working hours.
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EmblemHealth
Average Salary: $55,000
EmblemHealth has locations in New York, Philadelphia, and Boston. Insurance Customer Service Representatives here enjoy a good work-life balance. The company provides training and development programs to enhance skills.
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Carrington College
Average Salary: $54,288
Carrington College offers a supportive environment for Insurance Customer Service Representatives in Phoenix, Las Vegas, and Salt Lake City. The college emphasizes education and skill development, providing a rewarding career path.
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AAA The Auto Club Group
Average Salary: $52,077
AAA The Auto Club Group provides competitive salaries for Insurance Customer Service Representatives. Locations include San Francisco, Chicago, and Los Angeles. The company values its employees and offers various benefits.
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Farmers Insurance Group
Average Salary: $50,875
Farmers Insurance Group offers competitive salaries in cities like Los Angeles, Dallas, and Miami. The company supports its Insurance Customer Service Representatives with training and career growth opportunities.
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Liberty Mutual Insurance
Average Salary: $49,125
Liberty Mutual Insurance has locations in Boston, Denver, and Hartford. Insurance Customer Service Representatives here receive comprehensive training and support. The company values its employees' contributions.
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Adtalem Global Education
Average Salary: $46,265
Adtalem Global Education offers a supportive work environment. Insurance Customer Service Representatives work in locations like Chicago, Phoenix, and San Diego. The company focuses on employee development and growth.
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Hub International
Average Salary: $45,134
Hub International has locations in Chicago, Los Angeles, and New York. Insurance Customer Service Representatives enjoy a collaborative environment. The company offers training and opportunities for advancement.
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Allstate Insurance
Average Salary: $42,954
Allstate Insurance offers competitive salaries in locations like Chicago, Los Angeles, and New York. Insurance Customer Service Representatives enjoy a supportive work environment with opportunities for growth and development.
How to earn more as a Insurance Customer Service Representative?
Becoming an Insurance Customer Service Representative offers many opportunities to enhance your earning potential. By focusing on several key factors, you can increase your chances of earning more. These factors include gaining relevant experience, obtaining additional certifications, taking on leadership roles, seeking higher education, and networking within the industry.
First, gaining relevant experience in the insurance industry can help you secure a higher-paying position. Each year of experience often brings better-paying opportunities. Look for roles that offer challenges and allow you to develop a broad skill set. Second, obtaining additional certifications can boost your credentials. Certifications in customer service, insurance, or related fields can make you more attractive to employers and open up higher-paying job options. Third, taking on leadership roles such as team leader or supervisor can increase your responsibilities and your salary. Leadership positions often come with higher pay and more job satisfaction.
Other factors to consider include pursuing higher education and networking within the industry. An associate's or bachelor’s degree in business, communications, or a related field can improve your qualifications. Networking with industry professionals can lead to job openings and insider tips on higher-paying roles. Below is a list of factors to focus on:
- Gain relevant experience
- Obtain additional certifications
- Take on leadership roles
- Pursue higher education
- Network within the industry



