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Salary

How much does a Insurance Customer Service Representative make?

The average salary for a Insurance Customer Service Representative is $47,389 per year in the US.

If you consider a career as an Insurance Customer Service Representative, you might be curious about the salary. On average, these professionals earn about $47,389 per year. This is a solid income that can help with living expenses and saving for the future.


Insurance Customer Service Representatives may earn different amounts based on experience and location. Some of the lower earnings start at around $30,000 a year, while the highest earners can make up to $80,000 annually. Here is a breakdown of the salary range:

  • $30,000 for entry-level positions
  • $34,545 for 10% of earners
  • $39,091 for 20% of earners
  • $43,636 for 30% of earners
  • $48,182 for 40% of earners
  • $52,727 for 50% of earners
  • $57,273 for 60% of earners
  • $61,818 for 70% of earners
  • $66,364 for 80% of earners
  • $70,909 for 90% of earners
  • $75,455 for 95% of earners
  • $80,000 for the top earners

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What are the highest paying cities for a Insurance Customer Service Representative?

Insurance Customer Service Representatives can find some of the best-paying jobs in major cities across the U.S. San Francisco and San Jose in California offer top salaries, making them great places for those in the field. Anchorage, Alaska, and Denver, Colorado, also provide competitive wages, allowing for a good standard of living. Looking further, Oklahoma City and Nashville provide solid earning potential. Omaha, San Diego, Portland, and Sacramento also offer attractive salaries for this role. These cities make strong options for job seekers aiming for higher pay.
Graph displaying highest paying cities salaries for Insurance Customer Service Representative jobs, highlighting San Francisco, CA with the highest at $65,114 and Sacramento, CA with the lowest at $53,595.
  1. San Francisco, CA
    Average Salary: $65,114
    Working in insurance customer service in San Francisco offers a dynamic environment with top companies like Allstate and Safeco. Employees enjoy a mix of urban culture and professional growth. The competitive salary makes it an attractive career choice.
    Find Insurance Customer Service Representative jobs in San Francisco, CA


  2. San Jose, CA
    Average Salary: $64,935
    In San Jose, an insurance customer service role brings a chance to work with tech giants and insurance firms. The area's fast-paced nature suits those who thrive in energetic settings. The salary here is competitive, reflecting the cost of living.
    Find Insurance Customer Service Representative jobs in San Jose, CA


  3. Oklahoma City, OK
    Average Salary: $62,290
    Oklahoma City provides a welcoming atmosphere for insurance customer service reps. Companies like Farmers Insurance and Blue Cross Blue Shield offer stable careers. The moderate cost of living makes the salary quite appealing.
    Find Insurance Customer Service Representative jobs in Oklahoma City, OK


  4. Anchorage, AK
    Average Salary: $59,678
    Anchorage offers a unique work setting with companies like State Farm and USAA. The role provides a mix of customer service and problem-solving. The lower cost of living enhances the value of the salary.
    Find Insurance Customer Service Representative jobs in Anchorage, AK


  5. Denver, CO
    Average Salary: $59,570
    Denver presents an outdoor-friendly work environment with insurance companies like Liberty Mutual and GEICO. The city's vibrant atmosphere makes for an engaging work experience. The salary here is competitive and rewarding.
    Find Insurance Customer Service Representative jobs in Denver, CO


  6. Nashville, TN
    Average Salary: $58,028
    Nashville combines a lively music scene with a strong job market in insurance. Working for firms like Nationwide and Farmers Insurance, reps enjoy a good work-life balance. The salary is in line with the city's living costs.
    Find Insurance Customer Service Representative jobs in Nashville, TN


  7. Omaha, NE
    Average Salary: $57,364
    In Omaha, insurance customer service roles offer a stable career with companies like Berkshire Hathaway and Mutual of Omaha. The lower cost of living enhances the salary's value. The city's friendly atmosphere makes for a pleasant work environment.
    Find Insurance Customer Service Representative jobs in Omaha, NE


  8. San Diego, CA
    Average Salary: $55,693
    San Diego provides a beautiful setting for customer service roles with companies like Allstate and State Farm. The mild climate and vibrant culture add to the job's appeal. The salary here reflects the high cost of living.
    Find Insurance Customer Service Representative jobs in San Diego, CA


  9. Portland, OR
    Average Salary: $54,925
    Portland offers a progressive work environment with companies like Moda Health and Providence. The city's eco-friendly vibe suits those who value sustainability. The salary here is competitive with the cost of living.
    Find Insurance Customer Service Representative jobs in Portland, OR


  10. Sacramento, CA
    Average Salary: $53,595
    Sacramento provides a balanced work experience with firms like Blue Shield of California and Farmers Insurance. The city's affordable living costs make the salary quite attractive. It’s an ideal place for those seeking stability and growth.
    Find Insurance Customer Service Representative jobs in Sacramento, CA

What are the best companies a Insurance Customer Service Representative can work for?

Top-paying companies for Insurance Customer Service Representatives include InnovAge, Zander Insurance, and Pinpoint. These companies offer competitive salaries, with InnovAge leading at $61,547 on average. Other notable employers are EmblemHealth, Prominence Enterprise, and NFP Corp, all providing attractive compensation packages.
Graph displaying best paying company salaries for Insurance Customer Service Representative jobs, highlighting InnovAge with the highest at $61,547 and Loman-Ray Insurance Group with the lowest at $45,000.
  1. InnovAge
    Average Salary: $61,547
    InnovAge seeks Insurance Customer Service Representatives who are ready to make a difference. With locations in California, InnovAge offers a dynamic work environment where you can help seniors. This role allows you to use your skills to provide excellent service and support.


  2. Zander Insurance
    Average Salary: $60,000
    Zander Insurance is recognized for offering competitive salaries to its Insurance Customer Service Representatives. Based in Ohio, Zander Insurance values its staff and provides a supportive workplace. As a representative, you will assist clients and contribute to their peace of mind.


  3. Pinpoint
    Average Salary: $58,588
    Pinpoint provides Insurance Customer Service Representatives with rewarding opportunities. This company operates in multiple states, offering diverse experiences. At Pinpoint, you will handle customer inquiries and ensure satisfaction, making a positive impact daily.


  4. EmblemHealth
    Average Salary: $57,056
    EmblemHealth offers a fulfilling career for Insurance Customer Service Representatives. With locations across New York, EmblemHealth focuses on health and wellness. This role lets you assist customers with their insurance needs, helping them navigate their coverage effectively.


  5. Prominence Enterprise
    Average Salary: $56,357
    Prominence Enterprise is known for its competitive pay for Insurance Customer Service Representatives. Operating nationwide, this company values its employees. You will provide excellent service, helping clients understand and manage their insurance policies.


  6. NFP Corp
    Average Salary: $55,413
    NFP Corp offers Insurance Customer Service Representatives attractive salaries. With offices across the country, NFP Corp emphasizes teamwork and growth. This role involves assisting clients with their insurance needs, ensuring they have the support they require.


  7. Chamberlain University
    Average Salary: $50,130
    Chamberlain University provides a supportive environment for Insurance Customer Service Representatives. Operating in several states, Chamberlain University focuses on education and wellness. This role involves helping clients with their insurance and educational needs.


  8. AAA Northeast
    Average Salary: $47,222
    AAA Northeast offers Insurance Customer Service Representatives a chance to be part of a well-known organization. With multiple locations in the Northeast, AAA Northeast values its staff. This role includes assisting members with their insurance and automotive needs.


  9. Farmers Insurance Group
    Average Salary: $47,194
    Farmers Insurance Group provides opportunities for Insurance Customer Service Representatives. With offices across the U.S., Farmers Insurance Group is committed to customer service. This role involves helping clients manage their insurance policies, ensuring they are well-protected.


  10. Loman-Ray Insurance Group
    Average Salary: $45,000
    Loman-Ray Insurance Group offers a rewarding career for Insurance Customer Service Representatives. Operating in various locations, this company focuses on providing excellent customer service. You will assist clients with their insurance needs, ensuring their satisfaction.

How to earn more as a Insurance Customer Service Representative?

Becoming an Insurance Customer Service Representative can lead to a rewarding career. To earn more in this role, consider these strategies. They can help boost your income and job satisfaction.

Firstly, gaining experience and advancing to a senior role can increase earnings. Insurance companies often offer higher pay for more responsibility. Look for opportunities within your company to take on more duties. This can mean overseeing a team or handling complex cases. Experience in multiple areas of insurance can also make you more valuable.

Secondly, getting certified can lead to higher pay. Certifications show you have specialized knowledge. They can make you more attractive to employers. Common certifications include those from the American Association of Insurance Services (AAAIS) or the Professional Insurance Underwriters Corporation (PIUC). Holding these can lead to higher salary offers.

Consider these factors to increase your earnings as an Insurance Customer Service Representative.

  1. Advance to senior roles with more responsibility.
  2. Pursue relevant certifications to show your expertise.
  3. Seek promotions or higher-paying companies.
  4. Expand your skills to cover multiple areas of insurance.
  5. Network within the industry to find better opportunities.

Currently 316 Insurance Customer Service Representative job openings, nationwide.

How's the job market for a Insurance Customer Service Representative in the US?

Learn what a Insurance Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Insurance Customer Service Representative today.
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Insurance Customer Service Representative
316 Job Openings