How much does a Insurance Customer Service Representative make?
Insurance Customer Service Representatives play a vital role in the insurance industry. They help clients understand and manage their insurance policies. This job often requires strong communication skills and the ability to handle customer inquiries. The average yearly salary for an Insurance Customer Service Representative is around $45,376. This salary can vary based on experience and location.
The salary for Insurance Customer Service Representatives can range widely. The lowest 10% earn about $29,000 per year. The top 10% earn around $72,500. Most representatives fall somewhere in the middle. Factors like years of experience, company size, and specific job duties can impact earnings. Many find that with more experience, their salary increases. This makes it a good career path for those willing to learn and grow.
What are the highest paying cities for a Insurance Customer Service Representative?

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Anchorage, AK
Average Salary: $59,634
In Anchorage, working in insurance customer service offers a stable career with opportunities to grow. Companies like Alaska USA and Denali Insurance provide a supportive environment. The city's unique blend of urban and natural settings makes it a great place to live and work.
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San Jose, CA
Average Salary: $57,021
San Jose is a hub for tech and innovation, making it an exciting place for insurance customer service roles. Companies like GEICO and Allstate offer dynamic work environments. The city's vibrant culture and tech-driven economy provide a stimulating backdrop for professionals.
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San Francisco, CA
Average Salary: $56,783
San Francisco offers a bustling environment for insurance customer service representatives. With major companies like State Farm and Farmers Insurance, the city provides diverse opportunities. The vibrant culture and high cost of living add to the unique experience of working here.
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Denver, CO
Average Salary: $54,309
Denver provides a friendly and growing market for insurance customer service. With companies like New York Life and Principal Financial, the city offers a mix of urban and outdoor lifestyle. The welcoming community and beautiful surroundings make it an attractive place to work.
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Syracuse, NY
Average Salary: $54,207
Syracuse offers a balanced lifestyle with a strong insurance sector. Companies like Liberty Mutual and Nationwide provide stable employment. The city's rich history and affordable living make it a great place for professionals to thrive.
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Sacramento, CA
Average Salary: $52,873
Sacramento provides a supportive environment for insurance customer service roles. With companies like Blue Shield of California and Health Net, the city offers diverse opportunities. The moderate climate and growing economy make it an attractive place to work.
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Colorado Springs, CO
Average Salary: $52,516
Colorado Springs offers a vibrant community for insurance customer service. Companies like USAA and Prudential provide excellent career opportunities. The city's scenic beauty and outdoor activities enhance the quality of life for professionals.
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Boston, MA
Average Salary: $52,331
Boston offers a rich history and dynamic work environment for insurance customer service. With companies like MassMutual and John Hancock, the city provides a wealth of opportunities. The vibrant culture and educational institutions make it an exciting place to work.
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San Diego, CA
Average Salary: $52,063
San Diego provides a sunny and lively atmosphere for insurance customer service. Companies like Farmers Insurance and Allstate offer diverse roles. The city's beautiful beaches and outdoor activities make it an attractive place for professionals.
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Buffalo, NY
Average Salary: $51,980
Buffalo offers a welcoming environment for insurance customer service. With companies like Mutual of America and New York Life, the city provides stable employment. The city's rich cultural heritage and affordable living make it a great place to work.
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What are the best companies a Insurance Customer Service Representative can work for?

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Zander Insurance
Average Salary: $60,000
Zander Insurance offers competitive salaries for Insurance Customer Service Representatives. They operate in various locations, providing excellent opportunities for career growth. Zander Insurance values customer service and offers a supportive work environment.
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Brown & Brown Insurance
Average Salary: $54,898
Brown & Brown Insurance provides a solid salary for Insurance Customer Service Representatives. They have offices across the country, offering diverse work opportunities. The company emphasizes teamwork and professional development.
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Carrington College
Average Salary: $53,180
Carrington College offers a good salary for Insurance Customer Service Representatives. They have campuses in several states, providing local job opportunities. The college focuses on career training and customer service excellence.
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Liberty Mutual Insurance
Average Salary: $49,100
Liberty Mutual Insurance provides a competitive salary for Insurance Customer Service Representatives. They have offices nationwide, offering various job locations. The company values customer satisfaction and employee growth.
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Washington University in St. Louis
Average Salary: $48,742
Washington University in St. Louis offers a solid salary for Insurance Customer Service Representatives. They operate in the St. Louis area, providing local job opportunities. The university emphasizes professional development and customer service.
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Farmers Insurance Group
Average Salary: $48,438
Farmers Insurance Group provides a good salary for Insurance Customer Service Representatives. They have offices across the country, offering diverse job opportunities. The company focuses on customer service and employee support.
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Allstate Insurance
Average Salary: $47,184
Allstate Insurance offers a competitive salary for Insurance Customer Service Representatives. They have offices nationwide, providing various job locations. The company values customer service and employee development.
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AAA The Auto Club Group
Average Salary: $47,167
AAA The Auto Club Group provides a good salary for Insurance Customer Service Representatives. They operate in multiple states, offering local job opportunities. The company emphasizes customer service and employee growth.
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Adtalem Global Education
Average Salary: $46,173
Adtalem Global Education offers a solid salary for Insurance Customer Service Representatives. They have campuses in several states, providing local job opportunities. The company focuses on career training and customer service.
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Hub International
Average Salary: $45,981
Hub International provides a competitive salary for Insurance Customer Service Representatives. They have offices across the country, offering diverse job opportunities. The company values customer service and employee development.
 
How to earn more as a Insurance Customer Service Representative?
Working as an Insurance Customer Service Representative can be a rewarding career. To earn more in this role, consider these key factors. Improving skills and gaining experience can lead to higher pay. Networking with colleagues and industry professionals can open up opportunities for advancement. Seeking additional certifications can also enhance job prospects and salary potential. Staying informed about industry trends and advancements can make a representative more valuable to employers. Lastly, negotiating salary and benefits during job offers or performance reviews can lead to better compensation.
Here are some specific actions to consider:
- Skill Development: Take courses to improve customer service skills, learn new software, or understand insurance products better.
 - Experience: Gain more experience by working in different areas of the insurance industry. This can make a candidate more attractive to employers.
 - Networking: Attend industry events and join professional organizations. Building a strong network can lead to job opportunities and salary increases.
 - Certifications: Obtain certifications such as Certified Insurance Service Representative (CISR) or other relevant credentials. These can boost credibility and earning potential.
 - Continuous Learning: Stay updated with industry trends and changes. This knowledge can help in providing better service and making informed decisions.
 



