How much does a Support Specialist make?
A Support Specialist plays a key role in helping customers and clients. They work in various industries, including tech, healthcare, and customer service. The average yearly salary for a Support Specialist is around $51,473. This salary can change based on experience, location, and the company.
Here are some details about the salary range for Support Specialists:
- The lowest 10% earn less than $29,000.
- The next 20% earn between $29,000 and $40,458.
- The middle 20% earn between $40,458 and $51,916.
- The next 20% earn between $51,916 and $63,374.
- The highest 10% earn more than $86,290.
What are the highest paying cities for a Support Specialist?

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San Francisco, CA
Average Salary: $67,031
In San Francisco, tech giants like Salesforce and Slack offer exciting opportunities for those who excel in customer support. The city's vibrant tech scene provides a dynamic environment for learning and growth.
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Washington, DC
Average Salary: $66,082
Working in Washington, DC, you can find roles with companies like IBM and Verizon. The city's political and corporate environment offers a unique setting for those who enjoy a mix of tech and policy.
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San Jose, CA
Average Salary: $64,965
San Jose, home to tech companies like Adobe and Cisco, offers a thriving job market for support specialists. The city's tech-centric culture provides many chances to advance your career.
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Los Angeles, CA
Average Salary: $64,064
Los Angeles offers a diverse job market with companies like Amazon and AT&T. The city's entertainment industry adds a unique flair, making it an exciting place to work.
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Boston, MA
Average Salary: $63,491
Boston's rich history and strong tech presence, with companies like Fidelity and Charles River Analytics, provide a unique backdrop for support specialists. The city's educational institutions offer many learning opportunities.
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Seattle, WA
Average Salary: $63,454
Seattle, known for its tech companies like Microsoft and Amazon, offers a vibrant job market. The city's progressive culture and natural beauty make it an attractive place to live and work.
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Stockton, CA
Average Salary: $62,818
Stockton offers a more relaxed job market with opportunities at companies like Pacific Gas and Electric. The city's lower cost of living makes it an affordable place to work.
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Odessa, TX
Average Salary: $60,148
Odessa provides a growing job market with companies like Permian Basin Petroleum and EOG Resources. The city's strong community and lower cost of living make it a great place to work.
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Greeley, CO
Average Salary: $58,977
Greeley offers a supportive job market with companies like JBS USA and Cargill. The city's friendly community and beautiful surroundings make it a pleasant place to live and work.
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San Diego, CA
Average Salary: $58,695
San Diego, with its beautiful beaches and strong tech presence, offers a vibrant job market. Companies like Qualcomm and General Atomics provide many opportunities for growth.
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What are the best companies a Support Specialist can work for?

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IBM
Average Salary: $130,898
IBM offers exciting opportunities for Support Specialists. They work in various locations, including New York, San Francisco, and Austin. IBM provides a dynamic environment with opportunities for growth and development.
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Deloitte
Average Salary: $111,781
Deloitte is a top choice for Support Specialists. They operate in cities like Chicago, Denver, and Seattle. Deloitte offers a supportive culture and a chance to work on diverse projects.
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Booz Allen Hamilton
Average Salary: $103,833
Booz Allen Hamilton provides rewarding roles for Support Specialists. They have offices in Washington, D.C., and Los Angeles. They focus on innovation and offer a collaborative work environment.
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AAI
Average Salary: $95,000
AAI is known for its competitive salaries for Support Specialists. They are based in Baltimore and Pittsburgh. AAI values teamwork and offers a chance to work on critical projects.
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CGI
Average Salary: $89,754
CGI offers good opportunities for Support Specialists. They have locations in Montreal and Toronto. CGI provides a stable environment with a focus on client service.
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Honeywell
Average Salary: $86,244
Honeywell provides attractive salaries for Support Specialists. They operate in cities like Charlotte and Phoenix. Honeywell offers a strong company culture and opportunities for advancement.
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Astreya Partners
Average Salary: $83,379
Astreya Partners offers rewarding roles for Support Specialists. They are based in Boston and San Francisco. They focus on delivering high-quality services and offer a supportive work environment.
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Optum
Average Salary: $83,160
Optum provides good opportunities for Support Specialists. They have offices in Minneapolis and Salt Lake City. Optum offers a collaborative environment and a focus on health care innovation.
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HII
Average Salary: $80,965
HII offers competitive salaries for Support Specialists. They operate in Newport News and Arlington. HII provides a dynamic work environment with a focus on technology and defense.
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Thermo Fisher Scientific
Average Salary: $80,084
Thermo Fisher Scientific offers attractive roles for Support Specialists. They have locations in Waltham and San Diego. They focus on scientific research and offer a supportive work environment.
How to earn more as a Support Specialist?
A Support Specialist can find many ways to increase their earnings. By focusing on key areas, one can enhance their skills and value in the workplace. This leads to better job opportunities and higher pay. Improving skills and gaining certifications can make a big difference. Networking with other professionals can open doors to new positions.
Here are five factors that can help a Support Specialist earn more:
- Certifications: Earning certifications in areas like IT support or customer service can boost your resume. It shows employers that you have the skills they need.
- Experience: Gaining more experience in the field can lead to higher-paying jobs. Working in different roles can help you understand the industry better.
- Networking: Building a strong network can lead to job opportunities. Attend industry events and connect with others on professional platforms.
- Specialization: Focusing on a specific area of support can make you more valuable. Specializing in areas like technical support or customer service can set you apart.
- Continuous Learning: Always look for ways to improve your skills. Taking online courses or attending workshops can keep you ahead of the curve.