About Aimbridge Hospitality
Want to become a part of the Leisure, Sports and Recreation industry?
What are people saying about working at Aimbridge Hospitality?
Aimbridge Hospitality Reviews
Great Employer
01/07/2026 - Glasgow, Scotland
Pros
great company culture, very established
Cons
salary quite low, quiet office
Great Place to work
12/03/2025 - Cheyenne, WY
Pros
Flexiable, Ample Vacation and Sick pay.
Cons
Lots of Spreadsheets, bonus structure is untouchable in most hotels
OK
12/17/2025 - Tampa, FL
Pros
Big Company with decent benefits.
Cons
Losing Hotels all over unfortunately.
Known to lie, cheat and misrepresent to save $1
12/23/2025 - Phoenix, AZ
Pros
Other than watching a select service group run a Full Service portfolio and laughing, ZERO
Cons
People in positions way underqualified forlook at associate turnover %..............staggeringFiled a corporate report regarding targeting/unfair treatment ........Corp HR responds when they feel like it.
Don’t work for them
11/09/2025 - Hayward, CA
Pros
Location and health insurance and nothing else
Cons
They set you up for failure . They do not train for A3 , market basket , or anything else . They are cut throat and if no help
working here
11/03/2025 - Hull, England
Pros
really supportive company, really care for staff
Cons
Can be a lot of work, but is expected in hospitality
Aimbridge Hospitality
11/06/2025 - Anaheim, CA
Pros
Strong professional Network.Continuous learning opportunities available.
Cons
Benefits are costly and not extensive.
Bait and Switch
11/13/2025 - Plano, TX
Pros
Paycheck and benefits. Friendly coworkers
Cons
Clueless leadership and poor management
Benefits
04/21/2025 - Los Angeles, CA
Pros
None of them are applicable.
Cons
Find a better company better than this management. Managers do play favorites and it's getting out of hand. Benefits are mediocre.
Not an impressive pay
04/23/2025 - New York, NY
Pros
My manager and colleague are very friendly and helpful
Cons
Not enough for my life in new york city
Depends on ownership
04/24/2025 - Ontario, CA
Pros
Big company lots of employment opportunities in different locations
Cons
When my property was sold we only got a 2 week notice that Aimbridge would no longer manage
Good company lots of resources
04/24/2025 - Memphis, TN
Pros
Large company, plenty of resources to assist the hotels
Cons
Too large of a company, you can sometimes feel like a number
It's okay
04/24/2025 - Destin, FL
Pros
Work life balanceGreat people
Cons
Management sucksNo foresightMiddle management is overreaching
Unhealthy work environment + unprofessional
04/29/2025 - Oakland, CA
Pros
Can’t think of anything positive about my experience to be honest.
Cons
I worked at Kissel Uptown Oakland under Aimbridge Hospitality and, unfortunately, my experience was disappointing in several key areas.Training: The onboarding process was entirely virtual, consisting of 8-hour days in front of a computer for 3-4 weeks. The training was not interactive; there was no hands-on coaching with the various software programs required for the role. Instead, I was expected to absorb a huge amount of information passively, while being randomly quizzed to check for retention. When I expressed that I didn’t feel the virtual training was effective and would benefit from one-on-one, in-person training, my concerns were dismissed. After this, one of my managers—who was supposed to help train me—became distant, stopped communicating, and developed a negative attitude toward me, which made the work environment very uncomfortable and unhealthy just two weeks into my new job.Management & HR:When I sought help from HR about my manager’s behavior (including being ignored when asking work-related questions), the HR representative was kind and supportive during our conversation. However, after our meeting, I didn’t receive any follow-up or solution for another three weeks. My boss later told me she expected me to approach her directly, rather than her reaching out after hearing about the issue from HR.Workplace Culture: There were clear inconsistencies in enforcing policies. For example, I was told my attire wasn’t 100% in dress code, yet other employees wore activewear to work almost daily without issue. Additionally, the General Manager, a Caucasian woman from South Africa, told the office she was African American—remarkably, she shared this during Black History Month, which felt inappropriate and tone-deaf. To add to the discomfort, a coworker told me during my first week that she knew where I lived, despite me never sharing that information. When I asked how she knew, she said my boss had told her, which was a breach of privacy. Additionally, coworkers would engage in conversation in the office and never include me. Acted as if I wasn’t even there.Compensation & Benefits:The position paid $29/hour, which I found to be very underpaid considering the workload and the number of different programs required for the role. Vacation time doesn’t start to accrue until after your 180th workday, which is unusually restrictive. The health and dental benefits were also very expensive. I noticed that once they posted the position available online following my departure they updated the hourly salary to $23-$26 instead of the $29 I was paid in that role.Resignation Process: When I submitted my resignation, I was told I would be paid in lieu of notice and did not need to return to work, but the final date I provided in my letter was not honored—they removed a week from it. My final paycheck was three days late. When I went to pick up my check and belongings, I was required to sign a letter waiving any claim to additional pay or late penalties just to receive my check.Summary:Overall, my experience at Kissel Uptown Oakland with Aimbridge Hospitality was negative due to ineffective training, inconsistent management, lack of support from HR, questionable workplace culture, privacy concerns, and subpar compensation and benefits. I hope this review helps others make an informed.
leeches
03/28/2025 - Scottsdale, AZ
Pros
None I can think of
Cons
Too many to list, you are just a cog
What are popular careers at Aimbridge Hospitality?
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Front Desk Associate
A Front Desk Associate greets guests, handles check-ins and check-outs, and assists with any inquiries or requests. This role plays a crucial part in providing excellent customer service.
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Housekeeper
Housekeepers clean rooms, common areas, and restrooms to ensure a tidy environment for guests. Attention to detail and a strong work ethic are key to success in this role.
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Housekeeping Supervisor
A Housekeeping Supervisor oversees the housekeeping staff, ensuring that all cleaning tasks are completed efficiently. This role requires strong leadership and organizational skills.
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Front Office Manager
The Front Office Manager leads the front desk and concierge staff. They coordinate operations and ensure guest satisfaction. This role demands excellent communication and management skills.
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General Manager
A General Manager oversees all aspects of hotel operations. This role involves managing staff, budgeting, and ensuring guest satisfaction. It requires a broad skill set and strong leadership abilities.
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Laundry Attendant
Laundry Attendants handle the washing, drying, and folding of guests' laundry. This role ensures that guests' clothes are clean and ready when needed.
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Sales Manager
Sales Managers develop and implement marketing strategies to boost hotel sales. This role involves analyzing market trends and working to attract more guests.
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Engineer
Engineers maintain and repair hotel systems, including HVAC and plumbing. This role requires technical skills and a problem-solving mindset.
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Sous Chef
A Sous Chef assists the head chef in managing the kitchen. This role involves preparing meals, managing kitchen staff, and ensuring high-quality food service.
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Where is Aimbridge Hospitality hiring?
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Nashville, TN
Join a thriving community in Nashville, where warm hospitality meets urban energy. Experience growth opportunities and a vibrant culture that values teamwork and excellence.
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Dallas, TX
In Dallas, work in a dynamic environment that fosters career advancement. Enjoy a city full of opportunities and a supportive atmosphere that encourages professional development.
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Houston, TX
Houston offers diverse opportunities in a bustling city. Work with a team committed to excellence and enjoy a vibrant work environment that supports career growth.
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New Orleans, LA
New Orleans provides a unique blend of culture and hospitality. Work in a vibrant city that offers rich experiences and strong community ties, all while advancing your career.
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Plano, TX
In Plano, enjoy a welcoming community that values hard work and dedication. Work in a supportive environment that offers numerous opportunities for professional growth.
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Knoxville, TN
Knoxville offers a friendly atmosphere with excellent work opportunities. Experience a supportive work culture that promotes personal and professional growth.
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Austin, TX
Austin is a city known for its creativity and energy. Work in a vibrant environment that supports your career growth and offers many opportunities to succeed.
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Pittsburgh, PA
Pittsburgh provides a unique work environment with a strong sense of community. Enjoy a city that values teamwork and offers various opportunities for professional development.
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Phoenix, AZ
In Phoenix, work in a lively city that offers numerous opportunities for growth. Experience a supportive work environment that values excellence and innovation.
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Albuquerque, NM
Albuquerque offers a welcoming atmosphere with many opportunities for career growth. Work in a vibrant city that values teamwork and professional development.
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