About Aimbridge Hospitality
Want to become a part of the Leisure, Sports and Recreation industry?
What are people saying about working at Aimbridge Hospitality?
Aimbridge Hospitality Reviews
Disappointing
04/06/2026 - Plano, TX
Pros
Great coworkers who are very supportive and generally helpful. The company has really worked on cross-functional teamwork
Cons
The company has jumped on the AI bandwagon and has eliminated many positions and will be sending the tasks AI can't do to overseas workers which has completely destroyed the work to make each department run more seamlessly together. Typical of private equity
Good benefits and strong staff, but overtime required
04/24/2026 - Boston, MA
Pros
Great on property staff - Good benefits
Cons
Overtime eligible manager - must work OT to get full salary
Easy work when events are absent, but management is poor
04/19/2026 - Lansing, MI
Pros
Easy when there's no events
Cons
Horrible management structure and execution
great company
03/16/2026 - Dallas, TX
Pros
better pay than most in the area
Cons
I was doing the job of a manager just without the title
Didn’t really enjoy it
03/08/2026 - San Francisco, CA
Pros
-tips-occasional company bought lunch-mainly get to work on your own
Cons
-workload can be unfair and physically taxing in your back and knees-my location’s team felt very divided between management and housekeeping staff-some of my fellow housekeepers felt manipulative or backstabbing-your schedule is always different each week, having you work and random intervals that sometimes stretch to working more than 5 days in a row-being on-call instead of being shown as off means you’re not gonna be sure about having the next day off
Needs work
03/09/2026 - Scottsdale, AZ
Pros
They seemed to want to help
Cons
Poor communication, always changing the bonus structure, very delayed bonus payout (sometimes 6+ months)
Great company
02/24/2026 - Miami Beach, FL
Pros
They hire great people and are very flexible with work life balance
Cons
No cons I can think of!
poor company
02/20/2026 - York, England
Pros
was better when hotel was directly under accor, aimbridge has no benefits
Cons
too tight, budget and benefits cut
Good Company, Can be Chaotic
02/15/2026 - San Diego, CA
Pros
Free meals, good benefits, travel benefits
Cons
Can be chaotic and unorganized like most places
Excellent Company with Growth Potential
02/13/2026 - Riverside, CA
Pros
Aimbridge is the global leader in 3rd party management companies for a reason - they know what they are doing. Their systems and processes are highly "dialed-in" and they are constantly on the leading edge of technology. In my experience, all of my VP's allowed a significant amount of autonomy in the day-to-day of my property, rarely showing up for unnecessary visits and the owners were very high-level, only showing up 1-2 times per year for budget reviews or renovation check-in's. This "hands-off" approach allowed our team to flourish and the hotel to become one of the top in the market / brand. Even the revenue management teams encouraged us GM's to be active participants in setting the pricing and learning the systems to be effective revenue managers for our hotels.I was allowed to build my own team and manage salaries to my liking in order to remain competitive with the market so that employee retention remained high (through due diligence of market research and compiling a business case, of course). I was also allowed, and often encouraged, to come up with my own systems and processes, invest in high levels of community marketing / participation, create my own back-of-house communication boards, and even budget and plan exorbitant holiday parties.Over the 6 years that I worked for Aimbridge, I was always treated with respect; situations were always handled with empathy and benevolence and treated as true coaching sessions versus simply being 'barked' orders. In the end, I had - and still do have - many of the VP's and other high-level folks at the company looking for a new 'home' for me, as my ending with the company was not ideal and not due to any performance issues with the hotel or myself. The people that I worked with at the company were always very encouraging and looking to develop their own people. And, as a large-scale company with properties of every vertical across many markets, the development opportunities are vast.
Cons
As you're reading this review and researching Aimbridge, it is important to remember that they are a 3rd-party management company - meaning Aimbridge staffs and manages hotels for independent owners. Each owner will be different and not all will be as "hands-off" as mine was, so one's experience from hotel to hotel may differ despite all being managed by Aimbridge Hospitality. Some owners are more hands-on; some are large ownership groups that do things their own way and may not utilize the Aimbridge systems in place; some owners may not have any hotel experience but want to be involved in hotel operations, which creates conflicts for the GM's and teams. That said, it should be noted that my review is on the management company, NOT the ownerships or hotels themselves.My time with Aimbridge came to an abrupt end because, despite my hotel's top performance and market-leading results & profit, our owners felt they could maximize monthly distributions (payments from the hotel) by switching to a 'cheaper' management company. Unfortunately, this change resulted in a change of hotel leadership as well (common when hotels transition). That said, because Aimbridge is the largest management company in the industry, that means they are also one of the most expensive for owners. While those expenses are justified (high-tech systems, fully-staff regional support including in-house revenue management, industry-leading national vendor partnerships, etc.), there are still several owners dropping Aimbridge due to rising costs in the industry. Mine was one of several hotels transitioning out of the system at the end of last year.Some questions you'll want to ask your interviewer / owner: How long is left in the hotel management agreement? Are they happy with Aimbridge as an operator and with their current financial agreement? Are there any major renovations or PIP items that require ownership investment in the near future? These will help you determine if you'll end up in the same position as me within the next few years.And of course, be ready for a lot of reports and paperwork - to be expected with a company operating on this caliber.
Review
02/05/2026 - Plano, TX
Pros
great environment, opportunities to grow
Cons
a lot of layoffs in recent years, decreasing property count
Too Much Turnover
09/12/2024 - Buffalo, NY
Pros
Met incredible guests and coworkers.
Cons
Noone listens. Too much manager turnover. Employees are overlooked for advancement.
Aimbridge Hospitality
09/19/2024 - Portland, ME
Pros
Career opportunities throughout the U.S.
Cons
Due to the size of the company a one size fits all approach can be cumbersome.
great beneifits, and team work
09/23/2024 - Kansas City, MO
Pros
great workplace, where people want you to grow
Cons
still new, of course pay could be more.
Aimbridge pays an average of 5k - 8k less a years
09/06/2024 - Springdale, AR
Pros
The people you meet along the way and free food.
Cons
They pay 5k - 8k less than other companies in the surrounding areas. There is absolutely no work life balance. They will use you up until there’s nothing left and discard you. Aimbridge also doesn’t pay bills in a timely manner which affects inventory being shipped. Like other hotels they’ve learned they can work with minimal staff and scrape by barley but it shows in surveys.
What are popular careers at Aimbridge Hospitality?
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Front Desk Associate
The Front Desk Associate greets guests, manages check-ins and check-outs, and provides information about hotel services. They ensure a warm welcome for every guest.
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Housekeeper
Housekeepers clean and maintain guest rooms, public areas, and amenities. They pay attention to details to ensure a clean and welcoming environment.
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Housekeeping Supervisor
The Housekeeping Supervisor oversees the work of the housekeeping team. They ensure that all areas are clean and well-maintained.
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Housekeeping
Housekeeping roles involve cleaning rooms and common areas. These positions require attention to detail and a strong work ethic.
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Front Office Manager
Front Office Managers coordinate the front desk staff and ensure smooth operations. They handle guest inquiries and resolve any issues that arise.
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General Manager
General Managers oversee the hotel's daily operations. They manage staff, ensure guest satisfaction, and maintain financial performance.
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Laundry Attendant
Laundry Attendants handle the washing, drying, and folding of guest linens and uniforms. They ensure that all items are clean and ready for use.
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Sales Manager
Sales Managers promote hotel services and events. They develop strategies to attract guests and increase revenue.
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Engineer
Engineers maintain the hotel's systems and equipment. They ensure everything runs smoothly, from HVAC to kitchen appliances.
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Server
Servers provide excellent dining experiences for guests. They take orders, serve food and drinks, and ensure a pleasant dining atmosphere.
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Where is Aimbridge Hospitality hiring?
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Nashville, TN
Nashville offers a vibrant culture with a mix of traditional and modern entertainment. Working here means experiencing a dynamic work environment with plenty of opportunities to grow.
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Dallas, TX
Dallas is a bustling city with a strong economy and a variety of industries. Employees find rewarding career paths in a fast-paced setting with numerous growth opportunities.
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Houston, TX
Houston is known for its diverse culture and strong business sector. Professionals can enjoy a lively community while working in an industry-leading environment.
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New Orleans, LA
New Orleans combines rich history with a lively atmosphere. Working here means being part of a unique culture where creativity and hospitality thrive.
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Knoxville, TN
Knoxville offers a friendly and welcoming environment. Employees benefit from a tight-knit community while enjoying a growing job market.
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Austin, TX
Austin is a tech hub with a vibrant lifestyle. Working here provides a mix of innovative opportunities and a lively social scene.
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Plano, TX
Plano is a family-friendly city with a strong economy. Employees enjoy a supportive work culture in a safe and pleasant environment.
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Pittsburgh, PA
Pittsburgh offers a blend of rich history and modern opportunities. Working here means being part of a community that values innovation and teamwork.
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Phoenix, AZ
Phoenix has a thriving job market and a warm climate. Employees enjoy a fast-growing city with a lot of potential for career development.
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Indianapolis, IN
Indianapolis combines a strong economy with a friendly community. Professionals find many opportunities for advancement in a welcoming environment.
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