Company
Overview

About Aimbridge Hospitality

http://www.aimbridgehospitality.com/
Leisure, Sports and Recreation
9500 Employees
Type: Company - Private
Plano, TX
Aimbridge Hospitality stands as a premier leader in the hospitality industry, offering an array of upscale and distinctive lodging experiences. With a focus on quality and guest satisfaction, the company operates a diverse portfolio of hotels and resorts. Aimbridge Hospitality prides itself on creating a dynamic and rewarding work environment. They offer extensive training and career growth opportunities for their employees. Their commitment to excellence extends to delivering a memorable stay for every guest, making them a trusted name in the sector. Aimbridge Hospitality understands the importance of a supportive work culture. They provide various programs to help employees achieve their professional goals. Whether aiming for a management role or seeking to enhance skills, staff find valuable resources at Aimbridge. The company fosters an inclusive and innovative workplace. They encourage teamwork and continuous improvement. This dedication ensures both guests and employees enjoy a positive experience.

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What are people saying about working at Aimbridge Hospitality?

Aimbridge Hospitality has mixed reviews, with positive feedback on training and company size, but common complaints about management favoritism, inconsistent policies, and low pay. The company is seen as large with opportunities but suffers from internal disconnects and questionable management practices.

Aimbridge Hospitality Reviews

Benefits

04/21/2025 - Los Angeles, CA


Pros

None of them are applicable.


Cons

Find a better company better than this management. Managers do play favorites and it's getting out of hand. Benefits are mediocre.

Not an impressive pay

04/23/2025 - New York, NY


Pros

My manager and colleague are very friendly and helpful


Cons

Not enough for my life in new york city

Depends on ownership

04/24/2025 - Ontario, CA


Pros

Big company lots of employment opportunities in different locations


Cons

When my property was sold we only got a 2 week notice that Aimbridge would no longer manage

Good company lots of resources

04/24/2025 - Memphis, TN


Pros

Large company, plenty of resources to assist the hotels


Cons

Too large of a company, you can sometimes feel like a number

It's okay

04/24/2025 - Destin, FL


Pros

Work life balanceGreat people


Cons

Management sucksNo foresightMiddle management is overreaching

Unhealthy work environment + unprofessional

04/29/2025 - Oakland, CA


Pros

Can’t think of anything positive about my experience to be honest.


Cons

I worked at Kissel Uptown Oakland under Aimbridge Hospitality and, unfortunately, my experience was disappointing in several key areas.Training: The onboarding process was entirely virtual, consisting of 8-hour days in front of a computer for 3-4 weeks. The training was not interactive; there was no hands-on coaching with the various software programs required for the role. Instead, I was expected to absorb a huge amount of information passively, while being randomly quizzed to check for retention. When I expressed that I didn’t feel the virtual training was effective and would benefit from one-on-one, in-person training, my concerns were dismissed. After this, one of my managers—who was supposed to help train me—became distant, stopped communicating, and developed a negative attitude toward me, which made the work environment very uncomfortable and unhealthy just two weeks into my new job.Management & HR:When I sought help from HR about my manager’s behavior (including being ignored when asking work-related questions), the HR representative was kind and supportive during our conversation. However, after our meeting, I didn’t receive any follow-up or solution for another three weeks. My boss later told me she expected me to approach her directly, rather than her reaching out after hearing about the issue from HR.Workplace Culture: There were clear inconsistencies in enforcing policies. For example, I was told my attire wasn’t 100% in dress code, yet other employees wore activewear to work almost daily without issue. Additionally, the General Manager, a Caucasian woman from South Africa, told the office she was African American—remarkably, she shared this during Black History Month, which felt inappropriate and tone-deaf. To add to the discomfort, a coworker told me during my first week that she knew where I lived, despite me never sharing that information. When I asked how she knew, she said my boss had told her, which was a breach of privacy. Additionally, coworkers would engage in conversation in the office and never include me. Acted as if I wasn’t even there.Compensation & Benefits:The position paid $29/hour, which I found to be very underpaid considering the workload and the number of different programs required for the role. Vacation time doesn’t start to accrue until after your 180th workday, which is unusually restrictive. The health and dental benefits were also very expensive. I noticed that once they posted the position available online following my departure they updated the hourly salary to $23-$26 instead of the $29 I was paid in that role.Resignation Process: When I submitted my resignation, I was told I would be paid in lieu of notice and did not need to return to work, but the final date I provided in my letter was not honored—they removed a week from it. My final paycheck was three days late. When I went to pick up my check and belongings, I was required to sign a letter waiving any claim to additional pay or late penalties just to receive my check.Summary:Overall, my experience at Kissel Uptown Oakland with Aimbridge Hospitality was negative due to ineffective training, inconsistent management, lack of support from HR, questionable workplace culture, privacy concerns, and subpar compensation and benefits. I hope this review helps others make an informed.

leeches

03/28/2025 - Scottsdale, AZ


Pros

None I can think of


Cons

Too many to list, you are just a cog

Great company overall and it gives opportunities to grow but the salary was not crazy.

03/11/2025 - New Delhi


Pros

I worked for Aimbridge for about a year, and it is a great company offering good health and other benefits opportunities for their partners.


Cons

The salary should be more competitive regarding the job market and inflation, but you have great support from other partners to grow and learn in your department.

It’s okay

03/06/2025 - Lees Summit, MO


Pros

There is always work available


Cons

Not enough pay, nothing is consistent

Poor Management

03/22/2025 - Culver City, CA


Pros

No pros at the moment.


Cons

I struggled to see any progress in learning or growing in this work environment. On a professional level I was left to deal with the brute end of things at the desk and when I came to management about things more than half of the time it was always the worst part of their day to see me coming. I was left feeling hopeless everyday like there would be no end to my suffering while meanwhile management is in the back having group chats where they don't do anything but laugh and crack up and also talk loud enough for the whole world to hear . Management is just really like playing the lottery here and it just made the whole experience draining and stupid. I feel bad for them mostly. They also cut your hours and use policies at their convenience. This job is not a good place if you have moral standards and are looking to be successful in life. Not unless you want to sell your soul to management.

Great

03/19/2025 - Gurgaon, Haryana


Pros

Was a good job management was great


Cons

Nothing I can think of

A place to grow

03/23/2025 - Gurgaon, Haryana


Pros

Largest hospitality company in the world.


Cons

Lack of remote positions available.

Questionable Culture

03/01/2025 - null


Pros

Plenty of resources to get the job done.


Cons

I get previous executive leadership dropped the ball on pushing the company forward in a responsible manner financially- but the M.O. now is to put the pressure on GMs to execute operationally and financially as if we put the company behind. Culture at first when new CEO came in was to be GM focused. Turns out that’s GM micromanagement and bowing down to owners who don’t truly take care of their assets. Once they don’t see a return they are selling off to small ownerships or just defaulting on loans (yes, really) and then Aimbridge no longer runs the hotel. Aimbridge executives often boast about being the best both for owners and its leaders. The only major hospitality company to not have a conference for its leaders to get buy in that we are actually all in this together. Bonuses- you’ll need to fight for them every step of the way. Corporate accounting often changes its philosophies and once you are used to doing things one way…they change. Want to make flow through? Tough luck- you will be hit with random charges from either taxes not being paid or accrued for correctly. Set budgets with low expenses and high revenues knowing full well they are close to impossible to achieve. How is this setting up your GMs for success?

Culture

03/13/2025 - Plano, TX


Pros

Discounts on participating hotels. Learning on the job.


Cons

Interactions between departments. Manual processes

Terrible culture

03/13/2025 - Tampa, FL


Pros

Close to homeAssociate hotel discounts


Cons

Poor managementResources never available, no matter if they have been 100% occupied for monthsLow pay to Maintenace Techs.... Guest Service TechniciansSlow response to need repairs by contractors/vendors resulting in poor reviews for pool and ice machines.Housekeeping Managers disrespectful to housekeepers and other staffFront desk staff disrespectful to managers.Not compensated for extra hours due to after hours issues



Page 1
Pie chart of the distribution of reviews for Aimbridge Hospitality. 5.7% of reviews are 'Neutral'. 25.1% of reviews are 'Negative'. 24.6% of reviews are 'Positive'. 44.5% of reviews are 'Mixed'.

What are popular careers at Aimbridge Hospitality?

  1. Front Desk Associate
    Provides guests with a warm welcome and assists with check-ins and check-outs. Answers questions and helps guests with any concerns they may have.
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  2. Housekeeper
    Ensures guest rooms are clean and tidy. Responsible for making beds, changing linens, and restocking amenities.
    Find Housekeeper jobs


  3. Housekeeping Supervisor
    Oversees the housekeeping staff to ensure all rooms meet quality standards. Assigns tasks and helps with any special requests.
    Find Housekeeping Supervisor jobs


  4. Front Office Manager
    Manages the front desk team and handles day-to-day operations. Ensures a smooth experience for guests and staff.
    Find Front Office Manager jobs


  5. General Manager
    Oversees all hotel operations. Ensures smooth functioning of all departments and provides excellent guest service.
    Find General Manager jobs


  6. Laundry Attendant
    Handles all laundry tasks, including washing, folding, and ironing guest linens. Keeps laundry areas clean and organized.
    Find Laundry Attendant jobs


  7. Sales Manager
    Develops strategies to increase sales. Works with the team to meet sales goals and enhance guest experiences.
    Find Sales Manager jobs


  8. Engineer
    Maintains and repairs all hotel equipment and facilities. Ensures all systems are running smoothly and efficiently.
    Find Engineer jobs


  9. Sous Chef
    Assists the head chef in managing the kitchen. Oversees food preparation and ensures all dishes meet quality standards.
    Find Sous Chef jobs

Where is Aimbridge Hospitality hiring?

  1. Nashville, TN
    Nashville offers a vibrant and dynamic work environment. Its bustling music scene and friendly atmosphere make it a lively place to work. Employees can enjoy a mix of professional growth and a relaxed, engaging community life.
    Find jobs in Nashville, TN


  2. Dallas, TX
    Dallas provides a fast-paced and diverse professional setting. With a booming economy and a mix of industries, there are many opportunities to grow. The city's energetic vibe supports both career advancement and a rich social experience.
    Find jobs in Dallas, TX


  3. Houston, TX
    In Houston, work meets a dynamic and diverse community. The city’s growth in various sectors offers numerous career opportunities. Employees can enjoy a strong professional network and a vibrant cultural scene.
    Find jobs in Houston, TX


  4. New Orleans, LA
    New Orleans brings a unique blend of culture and opportunity. The city’s rich history and lively atmosphere provide a distinctive work environment. Employees can enjoy a mix of traditional charm and modern business practices.
    Find jobs in New Orleans, LA


  5. Austin, TX
    Austin combines a vibrant tech scene with a laid-back atmosphere. The city’s innovation and creativity make it a great place for professionals. Employees can enjoy a mix of work and leisure in a welcoming community.
    Find jobs in Austin, TX


  6. Plano, TX
    Plano offers a family-friendly environment with strong professional growth. The city’s suburban charm provides a comfortable living experience. Employees can enjoy a balance between work and personal life.
    Find jobs in Plano, TX


  7. Knoxville, TN
    Knoxville provides a friendly and supportive work atmosphere. The city’s small-town charm and big-city opportunities create a unique environment. Employees can enjoy a strong sense of community and a growing job market.
    Find jobs in Knoxville, TN


  8. Pittsburgh, PA
    Pittsburgh offers a mix of industrial roots and modern innovation. The city’s diverse economy provides many opportunities for growth. Employees can enjoy a dynamic work environment with a rich cultural heritage.
    Find jobs in Pittsburgh, PA


  9. Albuquerque, NM
    Albuquerque combines a relaxed lifestyle with professional opportunities. The city’s unique culture and natural beauty make it an attractive place to work. Employees can enjoy a healthy work-life balance in a scenic setting.
    Find jobs in Albuquerque, NM


  10. Atlanta, GA
    Atlanta offers a bustling and diverse work environment. The city’s growth in various industries provides many opportunities. Employees can enjoy a mix of urban excitement and professional advancement.
    Find jobs in Atlanta, GA

What are similar companies to Aimbridge Hospitality?

  1. Brookfield Properties
    Brookfield Properties is a well-known real estate company with a focus on commercial properties. They own and manage office buildings, shopping centers, and hotels. They have locations in major cities across North America and Europe, providing diverse job opportunities.


  2. Marriott International
    Marriott International is one of the largest hotel companies in the world. They operate in over 130 countries and territories with more than 7,500 properties. Marriott offers a range of hospitality services, from luxury hotels to budget-friendly options. Their properties are found in cities and tourist destinations worldwide.


  3. DoubleTree by Hilton
    DoubleTree by Hilton is a part of Hilton Worldwide, focusing on providing comfortable and convenient accommodations. This brand is known for its friendly service and well-appointed rooms. DoubleTree by Hilton locations are spread across North America, Europe, and Asia, offering job seekers a variety of environments to work in.


  4. Renaissance Hotels
    Renaissance Hotels is a luxury brand under Marriott International, known for its sophisticated design and personalized service. Their hotels aim to offer an elegant and unique experience. Renaissance Hotels are located in top cities and tourist destinations around the world, providing an upscale work environment.


  5. Cambria Hotels
    Cambria Hotels is a boutique hotel brand that focuses on comfort and convenience. They offer stylish accommodations with thoughtful amenities. Cambria hotels are mainly in the United States, with properties in popular urban and resort destinations.


  6. Radisson Hotel Group
    Radisson Hotel Group is one of the world's largest hotel groups, offering a range of brands from luxury to budget-friendly options. With more than 1,400 hotels in over 120 countries, Radisson provides diverse career opportunities. Their properties are in major cities and prime locations worldwide.

Want to become a part of the Leisure, Sports and Recreation industry?