Company
Overview

About Banfield Pet Hospital

https://banfield.com
Veterinary Services
11108 Employees
Type: Company - Privately Held
Vancouver, WA
Banfield Pet Hospital is a leading provider of veterinary care services for pets. It operates over 1,000 locations across the United States. Banfield combines the skills of expert veterinarians and a dedicated support team. They provide high-quality care for animals and their owners. Their mission is to offer accessible and affordable pet care to every family. Banfield's commitment to pet health and owner satisfaction makes it a trusted name in veterinary services. The company offers a wide range of services from routine check-ups to advanced medical care. Banfield's state-of-the-art facilities and technology ensure pets receive the best possible treatment. They also focus on preventive care to keep pets healthy and happy. Banfield Pet Hospital creates a welcoming environment for both pets and their owners. It helps build lasting relationships based on trust and care.

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What are people saying about working at Banfield Pet Hospital?

Banfield Pet Hospital offers decent benefits and flexible scheduling, but many employees report high workloads, poor management, and a focus on revenue over patient care, leading to burnout and low morale. The company provides growth opportunities and learning experiences, yet struggles with understaffing, high turnover, and unrealistic expectations, causing significant stress and dissatisfaction. Despite some positive aspects, the overall sentiment reflects a challenging work environment driven by corporate pressures and financial motives.

Banfield Pet Hospital Reviews

High workload and poor management lead to burnout

09/29/2026 - Philadelphia, PA


Pros

Decent benefitsWellness plans for your pets


Cons

Terribly high workloadBurnoutStaff overturnBad management No work life balance

Dishonest and corrupt management. Incompetent software team.

09/23/2026 - Memphis, TN


Pros

Salary for vets is ok.


Cons

Poor software Voyager is super slow very buggy takes up 15 mins per pet. Treats employees like nobody. Requested a lift table 2 months ago for back injury still no trace of it.

Diverse cultures at locations, but cliques exist

09/21/2026 - Akron, OH


Pros

Each location has its own culture.Some are managed better than others.Company as a whole has a lot of perks.


Cons

Cliques are common.Hard workers aren’t recognized.

Growth opportunities in a fun environment, but management varies

09/15/2026 - Culver City, CA


Pros

Opportunties for growthFun environment


Cons

Locations always varies by Hospital Management

Learning opportunities, but pay could be better

09/15/2026 - null


Pros

LearningAdvancementPatientsCoworkersSchedule


Cons

PayMicromanage Corporate structureNo help for customers

Not worth it.

09/13/2026 - San Antonio, TX


Pros

Decent PTO and cheap health insurance.


Cons

Everything else is the con.

Good benefits, but a focus on numbers

09/12/2026 - null


Pros

Good health and employee benefits


Cons

Money and numbers culture. Expensive services.

Good mentorship and skill improvement with frustrating leadership

09/07/2026 - Olympia, WA


Pros

We'll set goals and expectations with good mentorship and checklists to improve skills


Cons

Leadership can be frustrating, but it's just since they have a lot of hoops to jump through.

Experience gained, but toxic environment and poor treatment

09/04/2026 - null


Pros

Honestly, nothing other than most of your coworkers. It is a great place to get your foot in veterinary medicine but once you get that experience go somewhere else.


Cons

Way too many to list out I wasted many many years of my life with this company giving up so much time with my family my mental health just for them to treat their associates horribly all they care about is profit, and they’ll do that at the expense of the pets, the clients and the associates there’s no loyalty to the associates no matter how much time effort or energy you put in with the company. There’s a lot of favoritism and politics and promotions based off of things other than your performance … it’s not worth the drain on your mental health.

Growth opportunities overshadowed by poor management and training

09/04/2026 - Dayton, OH


Pros

Opportunity for growth in company, education support (Veterinary Technicians), mental health support


Cons

Lack of empathy from higher-ups, unrealistic labor expectations, disorganized training programs.

Good benefits, but poor management and work-life balance

09/01/2026 - Mesa, AZ


Pros

Large sign-on bonuses. Good benefits. Pays on student loans monthly. Large CE budget.


Cons

Employee experience varies largely from hospital/market to hospital/market.Lunch breaks aren't enforced. No additional pay when working late. With unsupportive management, work-life balance doesn't exist. The company perpetually prioritizes quantity of pets seen, not quality.Contracts include language to restrict where you can work next based on mileage.

Wellness perks overshadowed by constant criticism

08/31/2026 - Carlsbad, CA


Pros

Wellness plan perks, 3 plans


Cons

Never good enough. Never any hoorays, just always you could do better even if you’re doing great.

Higher pay- number driven

08/30/2026 - Poland, OH


Pros

Better pay than most other non corporate hospitals


Cons

Corporate management- number driven care

Pay and growth opportunities, but busy clinic floor

08/28/2026 - Buckhead, GA


Pros

Pay and growth operations outside of the clinical floor.


Cons

Way too busy on clinic floor and unrealistic expectations.

Valuable learning opportunities overshadowed by chaotic management

08/27/2026 - San Diego, CA


Pros

Can learn a lot about GP vet med and work on skillsThey will pay for tech school and the exam /license fees.


Cons

Every day is chaos. Software is tedious and slows down efficiency. Management within hospitals lack training on how to manage people. Field leadership varies from region to region but lately feels very disconnected with what the day to day work flow is in clinic.



Page 1
Pie chart of the distribution of reviews for Banfield Pet Hospital. 8.0% of reviews are 'Neutral'. 19.3% of reviews are 'Negative'. 22.4% of reviews are 'Positive'. 50.2% of reviews are 'Mixed'.

What are popular careers at Banfield Pet Hospital?

  1. Veterinary Assistant
    Veterinary Assistants support veterinarians and technicians. They handle tasks like taking care of animals and helping with exams. They play a vital role in ensuring smooth clinic operations.
    Find Veterinary Assistant jobs


  2. Client Service Coordinator
    Client Service Coordinators assist clients with administrative tasks. They manage appointments and handle billing inquiries. They ensure clients have a positive experience at the hospital.
    Find Client Service Coordinator jobs


  3. Registered Veterinary Technician
    Registered Veterinary Technicians assist veterinarians in medical procedures. They provide care for animals and support clinic operations. Their skills are essential for high-quality pet care.
    Find Registered Veterinary Technician jobs


  4. Practice Manager
    Practice Managers oversee daily operations at Banfield Pet Hospitals. They manage staff, handle finances, and ensure smooth business processes. They ensure the clinic runs efficiently.
    Find Practice Manager jobs


  5. Pet Sitter
    Pet Sitters care for pets while their owners are away. They ensure pets receive food, exercise, and attention. This role is ideal for animal lovers who enjoy direct pet care.
    Find Pet Sitter jobs


  6. Shift Leader
    Shift Leaders supervise staff during their shifts. They ensure tasks are completed on time. They support team members and maintain high clinic standards.
    Find Shift Leader jobs


  7. Client Service Representative
    Client Service Representatives handle client interactions. They answer questions and assist with needs. Their role is crucial in providing excellent customer service.
    Find Client Service Representative jobs


  8. Computer Science Instructor
    Computer Science Instructors teach computer skills. They guide students through courses and projects. Their expertise helps future tech professionals succeed.
    Find Computer Science Instructor jobs


  9. Maintenance Technician
    Maintenance Technicians keep the clinic in good condition. They perform repairs and maintenance tasks. Their work ensures a safe and clean environment for pets and staff.
    Find Maintenance Technician jobs


  10. Receptionist
    Receptionists greet clients and handle initial interactions. They manage appointments and provide information. Their role is the first point of contact for clients at the hospital.
    Find Receptionist jobs

Where is Banfield Pet Hospital hiring?

  1. Vancouver, WA
    In Vancouver, WA, colleagues work together in a vibrant community. The city’s outdoor activities enhance work-life balance. The team thrives in a family-friendly environment.
    Find jobs in Vancouver, WA


  2. Charlotte, NC
    Charlotte, NC, offers a thriving job market for animal care professionals. The city’s growth provides many opportunities for career advancement. A strong sense of community benefits teamwork and patient care.
    Find jobs in Charlotte, NC


  3. Jacksonville, FL
    Jacksonville, FL, provides a warm and welcoming environment for animal care specialists. The city’s diverse landscape offers recreational activities. Employees enjoy a supportive and inclusive workplace culture.
    Find jobs in Jacksonville, FL


  4. Houston, TX
    Houston, TX, offers a dynamic setting for pet care professionals. The city’s rapid growth creates many career opportunities. Employees benefit from a vibrant and diverse community.
    Find jobs in Houston, TX


  5. Tampa, FL
    Tampa, FL, presents an exciting opportunity for those in pet care. The city’s coastal location offers outdoor activities. A collaborative work environment enhances job satisfaction.
    Find jobs in Tampa, FL


  6. Miami, FL
    Miami, FL, provides a lively atmosphere for animal care professionals. The city’s diverse culture enriches the work experience. Employees enjoy a dynamic and supportive workplace.
    Find jobs in Miami, FL


  7. Portland, OR
    Portland, OR, offers a perfect blend of natural beauty and urban living. The city’s outdoor activities provide a healthy work-life balance. A close-knit community enhances teamwork and collaboration.
    Find jobs in Portland, OR


  8. Mesa, AZ
    Mesa, AZ, provides a welcoming environment for those in pet care. The city’s growing population offers many opportunities for career growth. Employees enjoy a supportive and inclusive workplace.
    Find jobs in Mesa, AZ


  9. Pittsburgh, PA
    Pittsburgh, PA, offers a unique setting for animal care specialists. The city’s rich history and culture enhance the work experience. A collaborative work environment benefits job satisfaction.
    Find jobs in Pittsburgh, PA


  10. San Antonio, TX
    San Antonio, TX, provides a vibrant job market for pet care professionals. The city’s diverse attractions offer many recreational activities. A strong sense of community enhances teamwork.
    Find jobs in San Antonio, TX

What are similar companies to Banfield Pet Hospital?

  1. VCA Animal Hospitals
    VCA Animal Hospitals is a well-known network of veterinary care providers. VCA operates across the United States, with locations in major cities and towns. Their services include general care, emergency care, and specialized treatments.


  2. Sunset Animal Hospital
    Sunset Animal Hospital offers a range of veterinary services with a focus on personalized care. They have locations in California, providing services from routine check-ups to advanced surgical procedures. Their team is dedicated to ensuring pets receive the best possible care.


  3. The Vets
    The Vets provides comprehensive veterinary services with a commitment to excellence. They serve various communities across the country, including urban and rural areas. Their services cover everything from preventive care to emergency services, ensuring pets are healthy and happy.


  4. Veterinary Emergency Group
    Veterinary Emergency Group specializes in emergency veterinary care. With locations throughout the U.S., they offer 24/7 services for urgent pet care needs. Their highly trained staff ensures pets receive immediate attention and treatment during critical times.


  5. Lakeside Animal Hospital
    Lakeside Animal Hospital is dedicated to providing high-quality veterinary care. They operate in several locations, offering general practice, emergency services, and specialized treatments. Their team focuses on delivering compassionate and effective care to pets.


  6. Park Avenue Animal Hospital
    Park Avenue Animal Hospital delivers comprehensive veterinary services to the community. They have locations in multiple states, ensuring easy access to care. Their services range from routine check-ups to advanced medical treatments, with a focus on quality care.


  7. Animal Medical Center
    Animal Medical Center is a leading veterinary hospital offering a wide range of services. Located in prominent areas, they are known for their expertise in various specialties. Their dedicated team provides top-notch care, ensuring the health and well-being of pets.

Want to become a part of the Veterinary Services industry?