About Caliber Collision
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What are people saying about working at Caliber Collision?
Caliber Collision Reviews
Good techs but unrealistic expectations for quality
07/09/2026 - Saratoga Springs, NY
Pros
Techs were pretty good, the regional manager I have a lot of respect for. I think the store manager is too greedy, with pay plans that sit on a desk for months, and building repairs needing to be done with a garage door being held up by vice grips, it all comes down to gross profit and the bottom line, if you are okay with forcing things out the door that you wouldn't accept yourself as a customer then go for it. This was a much different location when the regional manager was running it. Be prepared to be expected to run 30 or 40 vehicles at a time. Also be prepared to to look the other way when a car is sitting out front "done" It's McDonald's. Except McDonald's is consistent.
Cons
Carrot on the string, vehicles being completed with substandard repairs, RM is a good guy but The store manager , I didn't align with . If you have a focus on quality, this will be a difficult position . As long as it's OK it's good enough. I think the amount of drop offs they want you to process and get out the door in a day is unrealistic.
Supportive environment but corporate cuts can be harsh
07/09/2026 - Lewisville, TX
Pros
Great place to work if you are close to the car
Cons
If corporate, please be careful as they are willing to cut anyone who is having a personal hardship
Strong internal promotion with solid benefits and training
06/25/2026 - Citrus Heights, CA
Pros
Promotes withinGreat benefits day 1Decent pay depending positionAmazing training
Cons
Upper Management is hit or miss on support
Helpful management but commission structure is punishing
06/24/2026 - Sacramento, CA
Pros
Pay can be great if work is there. Management tends to be helpful and training is pretty good.
Cons
If shop is slow service advisors are punished and go into a commission debt that has to be paid back before any commission can be made again.
Earning potential hinges on supportive management
06/10/2026 - Souderton, PA
Pros
Earning potential is there but only if you have a good shop manager.
Cons
They couldn't care less about you as a person.
Generally nice experience, but work was too busy
06/09/2026 - null
Pros
it was a nice experience generally
Cons
the work was to busy
Flexible with life events but lacks soul and integrity
06/02/2026 - Surprise, AZ
Pros
more flexible with life events
Cons
soulless company, cutting corners, going public
Supportive coworkers but poor work-life balance and management
06/01/2026 - Stuart, FL
Pros
Good insurance, good coworkers, close
Cons
Horrible work/life balance, don’t consistently make commission, no support from upper management. When you take vacation using your PPO you’ve earned, upper management complains. We never hear anything good, just the bad. Every day we’re threatened with working Saturday when we work 53 hours a week
Structure and pay are strong, but accountability lacking
06/01/2026 - Mobile, AL
Pros
Structure. Consistency. Pay rate. Scale. Competence.
Cons
Scale. Accountability. Plans exceeding reality.
Disorganized management and no raises despite profits
05/30/2026 - Midland, TX
Pros
There’s used to be pros but they have all been restricted or completely taken away
Cons
Corporate company that is extremely disorganized. Management has no idea what’s going on, but the company makes big profits due to its sheer size. Corporation has thousands of employees it has to pay, worked here for 7 years but a raise was always out of the corporate budget. Everything is about the company’s profit. No care or discourse for employees. Definition of corporate America
Great work-life balance with competitive pay
05/25/2026 - null
Pros
Great work life balance and competitive pay.
Cons
Nothing to complain about currently.
Toxic environment with underpayment and no support
05/24/2026 - Spring, TX
Pros
Hard to find any. They’re just a numbers mill. They don’t care about actual employees.
Cons
Over worked. Under paid. No help from management. They only care about a bottom dollar
Overall decent
05/18/2026 - New York, NY
Pros
Room for growth within company, benefits start day 1, 401K with employer match, ability to transfer locations
Cons
Constantly changing and attempting to fix things that don’t need to be “fixed”, has become more focused on money then employees, you can go above and beyond for the company and you’ll never see recognition or compensation for it.
Great management and benefits, but location is a downside
05/17/2026 - Philadelphia, PA
Pros
Benefits, events, meeting were always great, and management is awesome.
Cons
Location that I was at
Not the same company
05/16/2026 - Lynchburg, VA
Pros
Good equipment, steady work flow
Cons
Too much "knee jerk" reaction to changing market conditions. Taking more and more control away from the people that live and work in the area and know the market. "Do what you have to hit your numbers, but if you get caught I didn't tell you this". They take the fun out of everything. Food drive that used instill a sense of giving has now turned into a goal that is measured and held against you. If your "Team" doesn't want to participate then you are a bad leader .

What are popular careers at Caliber Collision?
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Auto Body Technician
An Auto Body Technician repairs and restores damaged vehicles. They assess damages, replace or repair parts, and ensure vehicles meet safety standards.
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Automotive Detailer
An Automotive Detailer cleans and polishes vehicles. They remove stains, dents, and scratches, making cars look brand new and well-maintained.
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General Manager
A General Manager oversees the day-to-day operations of a repair shop. They manage staff, ensure quality service, and maintain customer satisfaction.
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Automotive Painter
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Apprentice
An Apprentice learns various skills in the automotive repair industry. They work under experienced technicians and gain hands-on experience.
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Automotive Glass Technician
An Automotive Glass Technician installs and repairs vehicle glass. They replace windshields, side windows, and rear windows, ensuring clear visibility.
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Customer Service Representative
A Customer Service Representative assists clients with vehicle repair needs. They answer questions, provide estimates, and coordinate repair services.
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Shop Helper
A Shop Helper assists with various tasks in a repair shop. They may help with cleaning, organizing, or supporting technicians.
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Customer Service Agent
A Customer Service Agent helps customers book repairs and manage their service schedules. They ensure a smooth and pleasant customer experience.
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Auto Body Builder Apprentice
An Auto Body Builder Apprentice learns to build and repair vehicle bodies. They work on parts like doors, panels, and frames under the guidance of skilled builders.
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Where is Caliber Collision hiring?
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Lewisville, TX
In Lewisville, a thriving job market awaits in a community known for its strong economy. Working here offers the chance to be part of a bustling environment with many opportunities for growth and development.
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Austin, TX
Austin provides a dynamic atmosphere where job seekers can thrive in a city famous for its vibrant culture and tech industry. The area offers a wide range of career options and a lively professional community.
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Indianapolis, IN
Indianapolis is a central hub with a robust job market. This city boasts a supportive professional environment and offers ample opportunities for career advancement and personal growth.
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Los Angeles, CA
Los Angeles presents an exciting opportunity with its diverse industries and dynamic job scene. Working here means access to a broad range of career paths and a vibrant, energetic work environment.
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San Antonio, TX
San Antonio offers a growing job market with many opportunities across various sectors. The city's supportive community and welcoming atmosphere make it a great place to build a career.
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Knoxville, TN
Knoxville provides a serene yet productive work environment in a city known for its lower cost of living. Working here means a peaceful yet fulfilling career path with plenty of growth opportunities.
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Charlotte, NC
Charlotte has a well-established job market with numerous opportunities in finance, tech, and healthcare. The city offers a blend of professional growth and a high quality of life.
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Fort Worth, TX
Fort Worth offers a balanced job market with ample opportunities in various sectors. The city's friendly atmosphere and growing industries make it ideal for career development.
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Baltimore, MD
Baltimore provides a vibrant job scene with opportunities in education, healthcare, and technology. The city’s rich history and diverse economy offer a stimulating environment for professionals.
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Nashville, TN
Nashville is a city of music and growth, offering a diverse job market. Working here means being part of a vibrant community with many opportunities in entertainment and other industries.
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