About Caliber Collision
Want to become a part of the Automotive industry?
What are people saying about working at Caliber Collision?
Caliber Collision Reviews
Working
10/10/2025 - Houston, TX
Pros
PayTrainingLocationLots of different positions
Cons
Sometimes deal with angry customers with no solution
Good Benefits
10/11/2025 - Chandler, AZ
Pros
Benefits were good, pay was competitive, I had a good General Manager,
Cons
It’s the automotive industry. It’s long hours and it’s a thankless job. The cars are getting more complicated, the customers are getting crazier, and upper management only cares about numbers on a screen.
Keeps the mind busy and always learning
10/02/2025 - Meridian, ID
Pros
Learn new things daily, make lasting relationships
Cons
Things out of your control are blamed on you
Is it worth it?
10/02/2025 - Nashville, TN
Pros
•Industry experience: You’re building solid experience in automotive collision/repair, which can open doors to better-paying roles at other shops or corporate positions.•Structured role: Office Administrators often gain organizational, customer service, and insurance coordination skills that transfer well to other jobs.•Steady schedule: Most Caliber shops run on predictable weekday hours, which gives stability compared to jobs with changing shifts.•Company size: Caliber is a large national chain, so there’s room to transfer, network, or move up if you want.•Benefits potential: Depending on your location, some positions include health benefits, 401k, and PTO.
Cons
•High turnover rate: Constant new hires can make it stressful, with poor consistency in management and team culture.•Pay inequality: Finding out others with the same job title make more is demoralizing and can make you feel undervalued.•Limited raises: Pay increases are often slow or not transparent, which can stunt long-term earning potential.•Workload stress: With turnover, you may end up covering extra responsibilities without extra pay.•Management inconsistency: Some shops have strong leaders, but others struggle with communication, accountability, or fairness.•No perks like gym discounts, bonuses, or wellness support: Unlike some companies, it sounds like you’re not getting those extras that could help offset job stress.•Burnout risk: Long hours + customer service stress + pay gaps = easy recipe for burnout.
Always demanding more, never paying more.
10/20/2025 - Irvine, CA
Pros
The money. Pay is great if you’re experienced.
Cons
Upper management only cares about numbers and even going as far as docking percentages for commission employees. They will use excuses of going public to justify their actions.
Good company
09/16/2025 - Blue Island, IL
Pros
Good company to work for
Cons
It is a small location
Strongly Recommended
09/17/2025 - Pflugerville, TX
Pros
Great work environment,Better pay than competitors.Management is Great.
Cons
All cons are shop dependent such asNot enough workToo Crowded
Meh
09/21/2025 - null
Pros
To be honest not really any pros
Cons
Micromanaging, toxic environment, lack communication, no room for growth
Everything is urgent
09/23/2025 - Lewisville, TX
Pros
Breakfast on Fridays. Flexible PTO for salaried employees. Weekly pay.
Cons
Everything is urgent all the time. People are overwhelmed and often don’t feel appreciated. Decisions don’t seem strategic because it is not clear if they are tied to a long term vision. Burnout is unavoidable. Leadership is not respectful of leadership in other departments.
New tech
08/21/2025 - Lynnwood, WA
Pros
Training Medical DentalOvertime Work environment
Cons
Nothing I can think of at the moment
Great place to work
08/15/2025 - null
Pros
Lots of opportunity for growth.
Cons
Needs to have more guaranteed holidays.
Meh
08/04/2025 - Lakeland, MN
Pros
Great pay and overtime mangers sucked and it was revolving door
Cons
There was a lot of click and not clear guidelines. It depends. On the manager that you have based on the experience, I had at least five different managers in a span of a year.
Hourly to commision
08/10/2025 - Charlotte, NC
Pros
Potential to make over or around 100k after being on hourly
Cons
It’s unclear when you’ll ever get off hourly. Performance does not matter.
It's a job
08/14/2025 - Queen Creek, AZ
Pros
I can't think of any pros to this company.
Cons
You are only a number. They load the shop with employees and make it hard to make enough commission hours because there is not enough work and too many people to spread it around to.
Not a lot to say
08/14/2025 - null
Pros
Not a whole lot to say
Cons
No room for advancement. No vacation time, you accrual approximately 45 mins a week for PTO, very low pay, ask GM about raise after year anniversary and they ignore you. They want you to work you butt off for what little pay you get. Would not recommend anyone to apply here.
What are popular careers at Caliber Collision?
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Auto Body Technician
Auto Body Technicians use tools and equipment to repair and replace parts of damaged vehicles. They follow blueprints and specifications to make cars look and function like new.
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Automotive Detailer
Automotive Detailers clean and polish vehicles. They work to remove dirt, wax, and stains to make cars look brand new. This position requires attention to detail and a desire to keep cars looking fresh.
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General Manager
General Managers oversee the daily operations of a Caliber Collision location. They manage staff, handle customer service issues, and ensure the shop runs smoothly. Leadership skills and problem-solving abilities are key.
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Automotive Painter
Automotive Painters specialize in applying paint to vehicles. They prepare surfaces, mix colors, and carefully apply paint to ensure a high-quality finish. Precision and an eye for detail are essential for this role.
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Customer Service Representative
Customer Service Representatives interact with clients and handle their needs. They provide information about services, answer questions, and ensure customer satisfaction. Good communication skills and a friendly demeanor are important.
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Automotive Glass Technician
Automotive Glass Technicians install and repair vehicle windows. They replace windshields, repair chips, and ensure glass is secure. This role requires technical skills and a focus on safety.
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Shop Helper
Shop Helpers assist with various tasks in the repair shop. They may help set up tools, clean the shop, or support other team members. This entry-level position offers a chance to learn and grow.
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Customer Service Agent
Customer Service Agents work to ensure a positive experience for clients. They answer calls, schedule appointments, and address customer concerns. This role demands strong communication and problem-solving skills.
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Auto Body Builder Apprentice
Auto Body Builder Apprentices learn from experienced technicians. They gain hands-on experience repairing vehicle bodies and learning industry techniques. This position is ideal for those starting their career in auto body repair.
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Production Manager
Production Managers coordinate the workflow in the shop. They ensure tasks are completed on time and manage resources effectively. This role requires strong organizational skills and the ability to lead a team.
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Where is Caliber Collision hiring?
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Lewisville, TX
Lewisville offers a vibrant community with a mix of opportunities in a well-connected location. Workers here find a friendly environment and ample chances to advance their career.
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Austin, TX
Austin stands out for its dynamic job market and vibrant culture. Professionals can enjoy a lively atmosphere while taking advantage of the numerous career growth opportunities available.
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Indianapolis, IN
Indianapolis provides a balanced work-life experience with a robust economy. The city’s strong community support and diverse industries make it a great place to build a career.
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Charlotte, NC
Charlotte is known for its rapid growth and diverse economic opportunities. Employees benefit from a supportive community and a range of professional development options.
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San Antonio, TX
San Antonio offers a warm and welcoming atmosphere with a growing job market. The city’s rich culture and expanding industries create a fulfilling work environment.
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Fort Worth, TX
Fort Worth provides a mix of big-city amenities and a small-town feel. The area’s strong economic growth offers many opportunities for career advancement.
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Los Angeles, CA
Los Angeles presents a dynamic and diverse job market with endless opportunities. The city’s vibrant culture and numerous industries make it an exciting place to work.
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Baltimore, MD
Baltimore offers a unique blend of urban and historic charm. The city’s growing economy and vibrant community provide a rich environment for professional development.
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Knoxville, TN
Knoxville combines a welcoming atmosphere with a strong economy. The city’s educational institutions and growing industries offer great opportunities for career growth.
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Nashville, TN
Nashville boasts a lively and growing job market with a rich cultural scene. The city’s expanding industries and supportive community make it ideal for career advancement.
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What are similar companies to Caliber Collision?
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ABRA Auto Body & Glass
ABRA Auto Body & Glass is a reputable company with a focus on providing high-quality auto body repair and glass services. They serve many communities across the United States, including locations in California, Texas, and Arizona. ABRA stands out for its commitment to customer satisfaction and expert craftsmanship. They offer various services, from minor dent repairs to complete vehicle restorations.
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Gerber Collision & Glass
Gerber Collision & Glass is a well-known company with a large network of locations across the United States. They specialize in auto body repair, glass services, and other vehicle maintenance needs. Operating in many states, Gerber has earned a strong reputation for reliability and professionalism. They cater to both insurance companies and individual customers, ensuring each vehicle receives personalized care.
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Parts Authority
Parts Authority is a leading provider of automotive parts and accessories. With a wide range of products and services, they serve customers across various locations in the United States. Parts Authority focuses on delivering quality parts at competitive prices, making it a go-to source for both professionals and DIY enthusiasts. They offer an extensive catalog, from engine components to interior accessories.
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Crown Collision Center
Crown Collision Center is a trusted name in the automotive repair industry. They operate in several locations, providing comprehensive auto body repair services. Crown Collision Center is known for its skilled technicians and commitment to quality. They handle everything from minor repairs to full restorations, ensuring each customer receives top-notch service. They aim to make the repair process as seamless and stress-free as possible.
