Company
Overview

About Firestone Complete Auto Care

https://www.firestonecompleteautocare.com/
Automotive
12 Employees
Type: Company - Private
Oak Ridge, TN
Firestone Complete Auto Care is a trusted name in the automotive industry. This company offers a wide range of services to keep vehicles running smoothly. From oil changes to tire inspections and brake repairs, Firestone Complete Auto Care ensures that customers receive high-quality care. Their team of skilled professionals uses the latest technology to diagnose and fix issues quickly. With a commitment to safety and reliability, Firestone Complete Auto Care aims to provide peace of mind to every customer. Firestone Complete Auto Care also values customer satisfaction. They strive to create a welcoming environment for all visitors. The company offers convenient appointment scheduling and flexible service options. Firestone Complete Auto Care believes in building long-term relationships with their clients. They provide transparent pricing and honest advice to help customers make informed decisions. Whether it’s a routine check-up or an emergency repair, Firestone Complete Auto Care is dedicated to delivering exceptional service.

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What are people saying about working at Firestone Complete Auto Care?

Firestone Complete Auto Care offers benefits and training opportunities, but employees face challenges such as long hours, inconsistent pay, and management issues. While some praise the supportive team and potential for growth, others criticize the lack of flexibility, unrealistic demands, and poor compensation.

Firestone Complete Auto Care Reviews

Room for growth

03/11/2025 - Seattle, WA


Pros

Benefits. Paid training. PTO. Paid ASEs. Can start as a maintenance tech and train your way up.


Cons

Long hours. 4 big sales a year they expect you to work open to close. Flat rate pay can be great but can also suck in the dead season.

Solid place to work

03/06/2025 - Lisle, IL


Pros

fair payfairly chill management


Cons

slow seasons and some weekends

Flat Rate

03/12/2025 - Bloomfield Hills, MI


Pros

Normal repairs with nothing crazy


Cons

Slow days equals no money

Stressful

03/11/2025 - New Orleans, LA


Pros

Pays the bills that's about it.


Cons

Understaffed and overworked employees causing for stressful environment. Upper management being unrealistic with their demands.

Dishonest upper management

03/01/2025 - Knoxville, TN


Pros

Benefits, ability to transfer store to store or to other states.


Cons

No overtime allowed, hiring process is slow and inadequate. People who have NEVER worked behind a counter or under a hood are making the rules. Unattainable budgets result in low to ZERO bonuses. Changing how the bonus plans work SEVERAL times a year is unacceptable and beyond frustrating. Encouraged to apply for promotions only to be turned down for asking for a salary "too high".

Decent Place to Work

03/18/2025 - Chicago, IL


Pros

Friendly staff to work with


Cons

Limited room to improve skills

Nice shop to work at

03/23/2025 - Middletown, NJ


Pros

great team to work and be around


Cons

Open on Sundays which dampers work / life balance

Review

02/20/2025 - Kennewick, WA


Pros

Fast paced, paid training and ASE


Cons

Long time to build vacation

Unwilling to be flexible

02/17/2025 - Fort Worth, TX


Pros

Lots of work and often times the techs get along greatDecent pay based off experience


Cons

Not flexible on needed days off during the week. If you need weekends off, forget it. Sorry to the parents that only are allowed to see their kids on the weekend.

No

02/26/2025 - San Marcos, TX


Pros

Nothing at all with this company


Cons

Quite literally everything here it sucks

Great Potential Depending On Tech Level

02/11/2025 - Sumter, SC


Pros

Basically no "cap" to how much money that can be made.


Cons

Pay is based on flat rate system so if work isn't busy, you're really not making any money.

Review

12/13/2024 - San Diego, CA


Pros

Opportunity to learn many different facets of auto industry


Cons

Experience varies based a lot on store manager and co workers

Joke of a company

12/18/2024 - Clarksville, TN


Pros

Great staff outside managementYou’ll learn a small amount of suspension and brakes


Cons

Area manager acts as a god father in TNManagement is crooked, makes female problems disappearSteals toolsEmployees destroys others boxes and throws others tools awayWon’t pay you for certain job and claims they’ll pay you Feeds his lead tech “best friend” all the hoursNo advancements in careerPromotions are very small, wont survive economy in most states.

Not great

12/20/2024 - Jacksonville, FL


Pros

Great starter job for getting into car mechanics


Cons

Don’t stick with this company long they won’t value you

It’s alright

12/27/2024 - Clarksville, TN


Pros

Not bad starter job in the field


Cons

Time management by managers and service writers



Page 1
Pie chart of the distribution of reviews for Firestone Complete Auto Care. 6.3% of reviews are 'Neutral'. 26.1% of reviews are 'Negative'. 48.6% of reviews are 'Mixed'. 19.0% of reviews are 'Positive'.

What are popular careers at Firestone Complete Auto Care?

  1. Automotive Technician
    Automotive Technicians diagnose and repair vehicles. They perform routine maintenance and fix mechanical issues. This role requires strong problem-solving skills and technical knowledge.
    Find Automotive Technician jobs


  2. Maintenance Technician
    Maintenance Technicians ensure the shop's equipment and facilities are in good working order. They perform regular inspections and maintenance tasks. This position demands attention to detail and a proactive approach.
    Find Maintenance Technician jobs


  3. Retail Sales Associate
    Retail Sales Associates assist customers with their automotive needs. They provide product information and handle transactions. This role involves excellent customer service and communication skills.
    Find Retail Sales Associate jobs


  4. Service Manager
    Service Managers oversee the day-to-day operations of the service department. They manage staff and ensure customer satisfaction. This position requires strong leadership and organizational skills.
    Find Service Manager jobs


  5. Sales Specialist
    Sales Specialists focus on selling automotive products and services. They build relationships with customers and meet sales targets. This role involves persuasive communication and sales acumen.
    Find Sales Specialist jobs


  6. Technician
    Technicians work under the guidance of Automotive Technicians. They assist with repairs and maintenance tasks. This position is ideal for those looking to gain hands-on experience in the automotive field.
    Find Technician jobs


  7. Regional Manager
    Regional Managers oversee multiple Firestone Complete Auto Care locations. They ensure consistent service quality and manage regional operations. This role requires strategic thinking and strong leadership abilities.
    Find Regional Manager jobs


  8. Lead Technician
    Lead Technicians supervise other technicians. They ensure tasks are completed efficiently and correctly. This position involves mentoring and strong technical expertise.
    Find Lead Technician jobs


  9. Sales Manager
    Sales Managers lead the sales team and develop sales strategies. They analyze sales data and set performance goals. This role requires strong leadership and sales experience.
    Find Sales Manager jobs


  10. Management Trainee
    Management Trainees learn about various aspects of the business. They rotate through different departments and gain experience. This position is perfect for those looking to advance in management.
    Find Management Trainee jobs

Where is Firestone Complete Auto Care hiring?

  1. Houston, TX
    In Houston, you will find a dynamic work environment with a diverse customer base. The city's fast-paced nature offers a chance to grow and learn quickly. Opportunities for advancement are plentiful.
    Find jobs in Houston, TX


  2. Phoenix, AZ
    Working in Phoenix provides a chance to experience a growing market with a warm climate. The city's expanding population means more opportunities for service. It's a great place for those who enjoy a sunny, active lifestyle.
    Find jobs in Phoenix, AZ


  3. Austin, TX
    Austin offers a vibrant and innovative atmosphere with a strong sense of community. The city's tech-driven growth creates a unique market for automotive services. It's a great place for those who thrive in a creative and fast-paced environment.
    Find jobs in Austin, TX


  4. Charlotte, NC
    Charlotte provides a balanced work environment with a mix of urban and suburban settings. The city's steady growth offers stability and opportunities for career development. It's a great place for those who value both work and lifestyle.
    Find jobs in Charlotte, NC


  5. Columbia, SC
    In Columbia, you will find a welcoming community with a strong focus on family and education. The city's moderate climate and growing economy make it a pleasant place to work. It's a great place for those who appreciate a supportive work environment.
    Find jobs in Columbia, SC


  6. San Antonio, TX
    San Antonio offers a vibrant culture with a strong sense of community. The city's diverse economy provides a stable market for automotive services. It's a great place for those who enjoy a lively and engaging work environment.
    Find jobs in San Antonio, TX


  7. Nashville, TN
    Nashville provides a lively and creative atmosphere with a strong sense of community. The city's growing population and diverse economy offer many opportunities. It's a great place for those who enjoy a dynamic and supportive work environment.
    Find jobs in Nashville, TN


  8. Memphis, TN
    In Memphis, you will find a rich cultural heritage and a strong sense of community. The city's diverse economy provides a stable market for automotive services. It's a great place for those who appreciate a vibrant and engaging work environment.
    Find jobs in Memphis, TN


  9. Indianapolis, IN
    Indianapolis offers a balanced and family-friendly environment. The city's strong economy and growing population provide many opportunities. It's a great place for those who value both work and lifestyle.
    Find jobs in Indianapolis, IN


  10. Columbus, OH
    Columbus provides a vibrant and diverse work environment. The city's strong economy and growing population offer many opportunities. It's a great place for those who enjoy a dynamic and supportive work environment.
    Find jobs in Columbus, OH

What are similar companies to Firestone Complete Auto Care?

  1. Tire Kingdom
    Tire Kingdom is a well-known company that specializes in tire sales and automotive services. They offer a wide range of services including tire installation, alignments, and oil changes. Tire Kingdom operates in several states across the U.S. including Florida, Georgia, and Texas. Their knowledgeable staff provides quality service to ensure customer satisfaction.


  2. Sullivan Tire
    Sullivan Tire is a family-owned business that has been serving customers for over 50 years. They focus on tire sales and automotive services. Sullivan Tire has multiple locations in the Midwest, including Illinois and Indiana. They pride themselves on their commitment to customer service and quality products.


  3. Tire Rack
    Tire Rack is an online retailer that specializes in a wide selection of tires and automotive parts. They offer a variety of services including tire installation and alignment. Tire Rack operates nationwide, with a strong presence in the Midwest and West Coast. Their website provides detailed information and customer reviews to help with purchasing decisions.


  4. Precision Tune Auto Care
    Precision Tune Auto Care offers a range of automotive services including oil changes, brake repairs, and transmission services. They have multiple locations across the U.S., particularly in the Southeast and Midwest. Their certified technicians ensure high-quality service and customer satisfaction.


  5. Valvoline Instant Oil Change
    Valvoline Instant Oil Change provides quick and convenient oil change services. They have numerous locations across the U.S., making it easy for customers to find a nearby service center. Valvoline Instant Oil Change focuses on efficiency and customer service, ensuring a fast and hassle-free experience.


  6. Discount Tire
    Discount Tire is a leading tire retailer and service provider. They offer a wide selection of tires and automotive services including alignments and battery replacements. Discount Tire has locations in many states, particularly in the West and Midwest. Their knowledgeable staff and competitive pricing make them a popular choice for many customers.


  7. Pep Boys
    Pep Boys is an automotive service provider that offers a range of services including oil changes, tire sales, and battery replacements. They have numerous locations across the U.S. Pep Boys is known for their commitment to quality service and customer satisfaction. Their experienced technicians ensure that customers receive reliable and professional service.


  8. Christian Brothers Automotive
    Christian Brothers Automotive provides honest and reliable automotive repair services. They focus on transparency, offering detailed estimates and explanations of repairs. With locations across the U.S., Christian Brothers Automotive aims to build trust with their customers through quality service and ethical practices.


  9. Sears Auto Center
    Sears Auto Center offers a variety of automotive services including oil changes, tire rotations, and brake repairs. They have locations in several states, primarily in the Midwest and East Coast. Sears Auto Center is known for their competitive pricing and commitment to customer service, ensuring a reliable and convenient experience.


  10. Jiffy Lube
    Jiffy Lube is a well-known provider of oil change services. They offer quick and convenient service with multiple locations across the U.S. Jiffy Lube focuses on efficiency and customer satisfaction, ensuring that customers receive fast and reliable service. Their certified technicians provide quality care for all makes and models of vehicles.

Want to become a part of the Automotive industry?