Company
Overview

About Firestone Complete Auto Care

https://www.firestonecompleteautocare.com/
Automotive
12 Employees
Type: Company - Private
Oak Ridge, TN
Firestone Complete Auto Care is a well-known company in the automotive industry. It offers a wide range of services to help keep vehicles running smoothly. From oil changes to tire replacements, Firestone provides quality care for all types of cars. The company has a team of skilled professionals who are dedicated to ensuring customer satisfaction. Firestone also emphasizes safety and reliability, making it a trusted choice for many drivers. Each Firestone location is staffed with experts who have the knowledge and tools to handle various automotive needs. They focus on providing personalized service to meet each customer's unique requirements. Firestone's commitment to excellence and customer care makes it a reliable partner for anyone looking to maintain their vehicle. With a strong reputation for quality and service, Firestone Complete Auto Care continues to be a top choice for automotive care.

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What are people saying about working at Firestone Complete Auto Care?

Firestone Complete Auto Care offers benefits and training opportunities, but employees often face issues like long hours, low pay during slow seasons, and management challenges. While some praise the friendly staff and potential for growth, others criticize the unrealistic demands and lack of flexibility.

Firestone Complete Auto Care Reviews

Room for growth

03/11/2025 - Seattle, WA


Pros

Benefits. Paid training. PTO. Paid ASEs. Can start as a maintenance tech and train your way up.


Cons

Long hours. 4 big sales a year they expect you to work open to close. Flat rate pay can be great but can also suck in the dead season.

Solid place to work

03/06/2025 - Lisle, IL


Pros

fair payfairly chill management


Cons

slow seasons and some weekends

Flat Rate

03/12/2025 - Bloomfield Hills, MI


Pros

Normal repairs with nothing crazy


Cons

Slow days equals no money

Stressful

03/11/2025 - New Orleans, LA


Pros

Pays the bills that's about it.


Cons

Understaffed and overworked employees causing for stressful environment. Upper management being unrealistic with their demands.

Dishonest upper management

03/01/2025 - Knoxville, TN


Pros

Benefits, ability to transfer store to store or to other states.


Cons

No overtime allowed, hiring process is slow and inadequate. People who have NEVER worked behind a counter or under a hood are making the rules. Unattainable budgets result in low to ZERO bonuses. Changing how the bonus plans work SEVERAL times a year is unacceptable and beyond frustrating. Encouraged to apply for promotions only to be turned down for asking for a salary "too high".

Decent Place to Work

03/18/2025 - Chicago, IL


Pros

Friendly staff to work with


Cons

Limited room to improve skills

Nice shop to work at

03/23/2025 - Middletown, NJ


Pros

great team to work and be around


Cons

Open on Sundays which dampers work / life balance

Review

02/20/2025 - Kennewick, WA


Pros

Fast paced, paid training and ASE


Cons

Long time to build vacation

Unwilling to be flexible

02/17/2025 - Fort Worth, TX


Pros

Lots of work and often times the techs get along greatDecent pay based off experience


Cons

Not flexible on needed days off during the week. If you need weekends off, forget it. Sorry to the parents that only are allowed to see their kids on the weekend.

No

02/26/2025 - San Marcos, TX


Pros

Nothing at all with this company


Cons

Quite literally everything here it sucks

Great Potential Depending On Tech Level

02/11/2025 - Sumter, SC


Pros

Basically no "cap" to how much money that can be made.


Cons

Pay is based on flat rate system so if work isn't busy, you're really not making any money.

Review

12/13/2024 - San Diego, CA


Pros

Opportunity to learn many different facets of auto industry


Cons

Experience varies based a lot on store manager and co workers

Joke of a company

12/18/2024 - Clarksville, TN


Pros

Great staff outside managementYou’ll learn a small amount of suspension and brakes


Cons

Area manager acts as a god father in TNManagement is crooked, makes female problems disappearSteals toolsEmployees destroys others boxes and throws others tools awayWon’t pay you for certain job and claims they’ll pay you Feeds his lead tech “best friend” all the hoursNo advancements in careerPromotions are very small, wont survive economy in most states.

Not great

12/20/2024 - Jacksonville, FL


Pros

Great starter job for getting into car mechanics


Cons

Don’t stick with this company long they won’t value you

It’s alright

12/27/2024 - Clarksville, TN


Pros

Not bad starter job in the field


Cons

Time management by managers and service writers



Page 1
Pie chart of the distribution of reviews for Firestone Complete Auto Care. 6.2% of reviews are 'Neutral'. 25.7% of reviews are 'Negative'. 49.3% of reviews are 'Mixed'. 18.8% of reviews are 'Positive'.

What are popular careers at Firestone Complete Auto Care?

  1. Automotive Technician
    Automotive Technicians diagnose and repair vehicles. They perform routine maintenance and fix mechanical issues. This role requires strong technical skills and attention to detail.
    Find Automotive Technician jobs


  2. Maintenance Technician
    Maintenance Technicians ensure the shop's equipment and facilities are in good condition. They handle repairs, maintenance, and safety checks. This position demands reliability and a proactive approach.
    Find Maintenance Technician jobs


  3. Retail Sales Associate
    Retail Sales Associates assist customers with their automotive needs. They provide product information and handle transactions. This role requires excellent customer service skills and a friendly demeanor.
    Find Retail Sales Associate jobs


  4. Service Manager
    Service Managers oversee the day-to-day operations of the service department. They manage staff, schedules, and ensure quality service. This position requires strong leadership and organizational skills.
    Find Service Manager jobs


  5. Sales Specialist
    Sales Specialists focus on selling automotive services and products. They build customer relationships and drive sales. This role requires persuasive communication and a goal-oriented mindset.
    Find Sales Specialist jobs


  6. Technician
    Technicians work on various automotive repairs and maintenance tasks. They follow diagnostic procedures and use technical tools. This position demands precision and a problem-solving attitude.
    Find Technician jobs


  7. Regional Manager
    Regional Managers oversee multiple Firestone Complete Auto Care locations. They ensure consistent service quality and manage regional operations. This role requires strategic thinking and strong leadership.
    Find Regional Manager jobs


  8. Lead Technician
    Lead Technicians supervise other technicians and ensure quality work. They provide guidance and support to the team. This position requires experience and strong leadership skills.
    Find Lead Technician jobs


  9. Management Trainee
    Management Trainees learn about various aspects of the business. They gain experience in different roles to prepare for future management positions. This role offers a comprehensive learning experience.
    Find Management Trainee jobs


  10. Sales Professional
    Sales Professionals focus on selling automotive services to customers. They understand customer needs and recommend appropriate solutions. This role requires strong sales skills and a customer-focused approach.
    Find Sales Professional jobs

Where is Firestone Complete Auto Care hiring?

  1. Houston, TX
    In Houston, the fast-paced environment offers a dynamic work setting. Employees enjoy a diverse community and numerous opportunities for professional growth.
    Find jobs in Houston, TX


  2. Phoenix, AZ
    Phoenix provides a vibrant atmosphere with plenty of sunshine. The city's growth means many chances for career advancement and a welcoming community.
    Find jobs in Phoenix, AZ


  3. Austin, TX
    Austin offers a lively and creative work environment. The city's strong tech scene and friendly culture make it an excellent place to build a career.
    Find jobs in Austin, TX


  4. Charlotte, NC
    Charlotte combines a bustling urban environment with a strong sense of community. Employees benefit from a supportive workplace and a growing job market.
    Find jobs in Charlotte, NC


  5. Columbia, SC
    Columbia provides a balanced lifestyle with a mix of urban and suburban living. The city's welcoming atmosphere and growing economy offer many career opportunities.
    Find jobs in Columbia, SC


  6. Nashville, TN
    Nashville offers a vibrant and energetic work environment. The city's rich culture and strong community make it a great place for professional development.
    Find jobs in Nashville, TN


  7. San Antonio, TX
    San Antonio provides a diverse and welcoming community. The city's strong economy and rich cultural heritage offer many opportunities for career growth.
    Find jobs in San Antonio, TX


  8. Memphis, TN
    Memphis offers a unique blend of urban and small-town living. The city's rich history and strong community spirit make it a great place to work.
    Find jobs in Memphis, TN


  9. Indianapolis, IN
    Indianapolis provides a balanced and supportive work environment. The city's strong economy and friendly community offer many opportunities for career advancement.
    Find jobs in Indianapolis, IN


  10. Fort Worth, TX
    Fort Worth offers a vibrant and growing community. The city's strong economy and welcoming atmosphere make it an excellent place to build a career.
    Find jobs in Fort Worth, TX

What are similar companies to Firestone Complete Auto Care?

  1. Tire Kingdom
    Tire Kingdom is a leading provider of automotive services, specializing in tire sales and installation. They offer a wide range of services including oil changes, brake repairs, and alignments. With locations across the United States, Tire Kingdom serves customers in states like Florida, New York, and California.


  2. Sullivan Tire
    Sullivan Tire is a family-owned business that has been serving communities for over 50 years. They focus on tire sales and services, but also offer a variety of automotive repairs. Sullivan Tire has locations in the Midwest, including Illinois, Indiana, and Wisconsin.


  3. Tire Rack
    Tire Rack is an online retailer that specializes in tires and wheels. They offer a wide selection of products and ship to customers across the country. Tire Rack also has physical locations where customers can get expert advice and service.


  4. Precision Tune Auto Care
    Precision Tune Auto Care provides a range of automotive services, including oil changes, tire rotations, and brake repairs. They focus on preventive maintenance to keep vehicles running smoothly. Precision Tune Auto Care has locations in many states, including Texas, Florida, and California.


  5. Valvoline Instant Oil Change
    Valvoline Instant Oil Change offers quick and convenient oil changes and other automotive services. They have a network of locations that make it easy for customers to get their vehicles serviced. Valvoline Instant Oil Change operates in multiple states, including Ohio, Pennsylvania, and North Carolina.


  6. Discount Tire
    Discount Tire is a full-service automotive company that specializes in tire sales and installation. They offer a wide range of services, including alignments, brake repairs, and oil changes. Discount Tire has locations in many states, including Arizona, Colorado, and Washington.


  7. Pep Boys
    Pep Boys is a well-known automotive service provider that offers a variety of services, including oil changes, tire sales, and battery replacements. They have a strong presence in many states, including New York, Texas, and Florida.


  8. Christian Brothers Automotive
    Christian Brothers Automotive focuses on honest and reliable automotive repair services. They offer a range of services, including oil changes, brake repairs, and transmission work. With locations in many states, including Michigan, Ohio, and Arizona, they aim to provide quality service to their customers.


  9. Sears Auto Center
    Sears Auto Center offers a wide range of automotive services, including oil changes, tire rotations, and battery replacements. They have a long history of providing quality service to customers. Sears Auto Center operates in multiple states, including Illinois, California, and Texas.


  10. Jiffy Lube
    Jiffy Lube is a well-known provider of oil change services and other automotive maintenance. They offer quick and convenient service, making it easy for customers to keep their vehicles in good condition. Jiffy Lube has locations in many states, including New York, Florida, and California.

Want to become a part of the Automotive industry?