Company
Overview

About FirstService Residential

http://www.fsresidential.com
Real Estate
9840 Employees
Type: Company - Public Company
Dania Beach, FL
FirstService Residential is a leading company in property management. They focus on making sure homes and communities run smoothly. The company works with property managers, homeowners, and tenants to create a welcoming environment. Their staff values teamwork and listens to the needs of everyone involved. This attention to detail helps people feel at home in their living spaces. FirstService Residential takes pride in providing excellent service. They offer support to property managers and strive to keep their communities safe and well-maintained. The company employs a large team of professionals who understand the importance of good service. They are dedicated to improving the lives of the people they serve. By focusing on quality and customer satisfaction, FirstService Residential has built a strong reputation in the industry.

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What are people saying about working at FirstService Residential?

FirstService Residential offers diverse career opportunities across various locations, with a focus on supportive team environments and strong company values, though some employees report inconsistent management, heavy workloads, and limited growth opportunities.

FirstService Residential Reviews

Good entry-level opportunities, but management varies greatly

08/27/2026 - Plantation, FL


Pros

Corporate is a great place for entry-level jobs in accounting and corporate banking.


Cons

Your workload, work-life balance, and overall treatment depend on your direct manager.

No micromanagement, but lack of support for teams

08/25/2026 - Texas City, TX


Pros

No micro managing local teams


Cons

Not even support for local teams

Strong team and leadership, but office is mandatory

08/23/2026 - New York, NY


Pros

Good morale, great team, good leadership


Cons

going into the office unnecessarily

Definitely a great place to work

08/21/2026 - Plantation, FL


Pros

Amazing culture and intentionality about organizational strategy. Leadership not lead by greed


Cons

I can not really think of any

Employee recognition is valued, but stress varies by location

08/21/2026 - Dallas, TX


Pros

The company values, employee recognition, HR


Cons

High work stress depending on location

Good managers and pay, but stress and IT issues

08/19/2026 - Sarasota, FL


Pros

Money and good managers and peolle


Cons

Stress and IT issues and lack of support

Great company culture but some toxic coworkers

08/16/2026 - Toronto, ON


Pros

For sure First Service is one of the best company in Canada and if I am to recommend, it's number one it doesn't consider experience or where you come from Resume, Resume nooo, thank you for the opportunity you gave me, and the love among coworkers is so great.


Cons

A few people who think the company is for the family led me to hate my work, they give you shifts in emergency and speak softly like they are good cancelled shifts is the course of the day.

It's Ok

08/16/2026 - Dallas, TX


Pros

The people I work with are kind and wonderful people. Pay is about average.Overall not a bad place to work.


Cons

Doing a good job could lock you into a particular property and block you from advancing to other properties. Insurance is expensive, I am insured through the Obama Care System.

Healthy work-life balance, but slow growth opportunities

08/13/2026 - New York, NY


Pros

Their hybrid schedule allows for a healthy work life balance.


Cons

Growth takes time at such a large company.

Good pay, but expect to be overworked

08/11/2026 - Atlanta, GA


Pros

Pay is good and overtime available


Cons

Overworked and can be at different locations

Stressful environment with unfulfilled promises

08/09/2026 - Perdido Key, FL


Pros

Works not hard, Company tended to provide tools and supplies.


Cons

Didn't follow through on promises.Stressful.

Great exposure and benefits, but limited growth opportunities

08/07/2026 - Calgary, AB


Pros

- Good way to get exposure to property accounting ERPs- Very nice people in the Calgary office- Really good benefits- Good hybrid work arrangement


Cons

- Little room to grow- No bonus structure - AI accelerating speed and business needs faster than company can scale

Helpful community managers but inconsistent leadership support

08/06/2026 - Bloomington, MN


Pros

Other community managers are helpful and engaging for the most part. Nationwide company so if you plan on moving they have opportunities and the pay is great compared to other companies


Cons

Inconsistent leadership support -Director-level guidance varies widely. Many established rules and procedures are ignored or selectively enforced, creating confusion and uneven expectations.• Favoritism among leadership - Decisions often appear influenced by personal relationships rather than performance or policy, leading to unequal treatment across properties.• Unreliable coaching - My director was minimally involved, frequently combative, and provided inconsistent feedback during one-on-ones. Expectations changed from meeting to meeting, sometimes contradicting previous instructions.Constant nitpicking - Small details were repeatedly criticized, and I was told to adjust processes based on another property's preferences, only to be told to change them again without clear reasoning.• Lack of stable direction - Guidance often shifted "on a whim," making it difficult to maintain consistent standards or meet expectations.• Unapproachable HR department - HR interactions felt cold and dismissive. Basic professionalism (greetings,acknowledgment) was often lacking, and their tone frequently came across as annoyed or retaliatory rather than supportive.

Toxic environment with micromanagement and favoritism

08/03/2026 - null


Pros

None that’s my answer none


Cons

Micromanage ,toxic work environment,selective on who they want o grow within the company

Utilizing my hospitality experience

08/03/2026 - Ponte Vedra Beach, FL


Pros

I can utilized my 21 experienced in hospitality.


Cons

Adjusting from fast face working environment.



Page 1
Pie chart of the distribution of reviews for FirstService Residential. 6.0% of reviews are 'Neutral'. 14.0% of reviews are 'Negative'. 43.3% of reviews are 'Positive'. 36.7% of reviews are 'Mixed'.

What are popular careers at FirstService Residential?

  1. Front Desk Associate
    Front Desk Associates greet residents and guests, manage check-ins and check-outs, and provide information about the property. They ensure a warm and welcoming atmosphere.
    Find Front Desk Associate jobs


  2. Property Manager
    Property Managers oversee daily operations of a property. They handle tenant relations, ensure property maintenance, and manage budgets. This role requires excellent organizational skills.
    Find Property Manager jobs


  3. Maintenance Technician
    Maintenance Technicians perform repairs and maintenance on the property. They handle plumbing, electrical issues, and general upkeep. This role requires a practical skill set and problem-solving abilities.
    Find Maintenance Technician jobs


  4. Concierge
    Concierges provide personalized services to residents. They assist with booking activities, arranging services, and offering information about the community. This role emphasizes excellent customer service.
    Find Concierge jobs


  5. Administrative Assistant
    Administrative Assistants support office operations by handling scheduling, correspondence, and data entry. They ensure the office runs smoothly and efficiently. This role requires strong organizational and communication skills.
    Find Administrative Assistant jobs


  6. General Manager
    General Managers oversee multiple properties and their staff. They ensure that all properties meet company standards and goals. This leadership role requires strong management and strategic planning skills.
    Find General Manager jobs


  7. Cleaner
    Cleaners maintain cleanliness and hygiene throughout the property. They perform tasks like vacuuming, mopping, and sanitizing. This role focuses on attention to detail and thoroughness.
    Find Cleaner jobs


  8. Community Manager
    Community Managers enhance the living experience of residents. They organize events, handle resident concerns, and promote a sense of community. This role values strong interpersonal skills and community engagement.
    Find Community Manager jobs


  9. Receptionist
    Receptionists manage the front desk and answer calls. They handle visitor inquiries and ensure smooth operations at the front desk. This role requires excellent communication and multitasking abilities.
    Find Receptionist jobs


  10. Pool Attendant
    Pool Attendants ensure the safety and cleanliness of the pool area. They perform routine checks and provide assistance to swimmers. This role requires a focus on safety and customer service.
    Find Pool Attendant jobs

Where is FirstService Residential hiring?

  1. Miami, FL
    Miami offers a vibrant atmosphere with a diverse workforce. Employees enjoy a blend of urban energy and professional growth opportunities.
    Find jobs in Miami, FL


  2. Sunny Isles, FL
    In Sunny Isles, the workplace values teamwork and community spirit. Professionals here appreciate the relaxed yet productive environment.
    Find jobs in Sunny Isles, FL


  3. Miami Beach, FL
    Miami Beach provides a dynamic work setting with stunning waterfront views. Workers here enjoy flexibility and a strong sense of community.
    Find jobs in Miami Beach, FL


  4. Aventura, FL
    Aventura features a modern office culture with a focus on innovation. Employees benefit from a collaborative environment and clear career paths.
    Find jobs in Aventura, FL


  5. Boca Raton, FL
    Boca Raton offers a peaceful yet professional atmosphere. Here, workers find a balance between work and personal life, with plenty of growth opportunities.
    Find jobs in Boca Raton, FL


  6. Fort Lauderdale, FL
    Fort Lauderdale’s vibrant business scene attracts skilled professionals. Employees enjoy a diverse work culture and numerous networking opportunities.
    Find jobs in Fort Lauderdale, FL


  7. Toronto, ON
    Toronto offers a dynamic and multicultural workplace. Employees benefit from a strong sense of community and extensive professional development.
    Find jobs in Toronto, ON


  8. Dallas, TX
    Dallas provides a bustling business environment with a mix of tradition and innovation. Workers here find ample opportunities for professional growth.
    Find jobs in Dallas, TX


  9. Hollywood, FL
    Hollywood offers a creative and fast-paced workplace. Employees enjoy a flexible work culture and a supportive professional community.
    Find jobs in Hollywood, FL


  10. Atlanta, GA
    Atlanta presents a growing business landscape with a focus on diversity. Professionals here value a collaborative work environment and steady growth.
    Find jobs in Atlanta, GA

What are similar companies to FirstService Residential?

  1. Realty Income Corporation
    Realty Income Corporation is a prominent real estate investment trust. They focus on acquiring and managing single-tenant commercial properties. They offer a steady income through rental payments. Their locations span across the United States. They provide opportunities for job seekers in property management and commercial real estate.


  2. The Habitat Company
    The Habitat Company is a well-known residential management firm. They work to enhance the living experience for residents. They manage various communities across the country. Their dedication to quality and service makes them a great choice for those interested in property management and customer service. They value people who care about creating a comfortable living environment for others.


  3. Pinnacle Property Management Services
    Pinnacle Property Management Services offers top-tier property management solutions. They handle both residential and commercial properties. They focus on maintaining and improving the properties they manage. Their reach includes several states, providing diverse job opportunities. They seek dedicated professionals who want to work in a dynamic and rewarding environment.


  4. Associa
    Associa is a leading property management company. They specialize in managing residential communities. They aim to create an enjoyable living experience for residents. Their services extend across multiple states, making them a great choice for those in the field. They value employees who are passionate about community living and customer satisfaction.

Want to become a part of the Real Estate industry?