About goPuff
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goPuff Reviews
Wants to be a Tesco on a shoestring budget with questionable business practices
09/29/2026 - null
Pros
Free stuff but mostly due to site management. Business would much rather see stuff go in the bin than handed out for free
Cons
Other than the team (pot luck if you work with good people or not) no other good thing about working here.Very questionable processes. Someone confirm what temperature chilled and frozen goods can be accepted because if its more than -10° then this company needs investigating by environmental. Pretty sure the absolute limit should be -15° yet sites are forced to accept at -10° and can take upto 2 hours to put away?Severely understaffed at all times and made to choose between customer orders and deliveries and no matter which you pick, the site is blamed for poor performance or rolled over delivery.Overloading sites that are far too small for the amount of stock they get sent causing health and safety concerns for staff and customers. Tripping hazards for staff and fridges being constantly mixed with raw and cooked goods. Management will try and blame sites for the cross contamination but leave them with no choice but to do it.Pushes site staff to the limit yet blame them for everything.
Free food can't outweigh poor management and benefits
09/22/2026 - Denver, CO
Pros
Free to food, a good discount.
Cons
Management, benefits, over worked, under paid
Innovative environment but lacks direction and leadership
08/26/2026 - New York, NY
Pros
Entrepreneurial, fast paced, innovative, cool vendors
Cons
hot mess, no direction, no leadership, layoffs,
Easy work with good social interactions, but lack of care
08/26/2026 - Philadelphia, PA
Pros
Easy work and lots of new social interactions.
Cons
If they choose not to care they don't.
Work-life balance, but management lacks concern for associates
08/02/2026 - Dallas-Fort Worth
Pros
Work life balance for the most part
Cons
Higher up managers dont care about the operational associates
Flexible work schedule, but pay structure needs improvement
07/27/2026 - Greenwich, England
Pros
Work when you want, flexibility
Cons
Paid per drop before it was hourly pay
Flexible work environment, but lack of growth opportunities
07/24/2026 - null
Pros
- flexible work environment - exposure to senior leadership
Cons
- no growth path - no feedback loops- extremely average management - not a merit based enviornment
Steady job with challenging working hours
07/21/2026 - London, England
Pros
No pros.. its good and steady job
Cons
Working hours.. night afternoon and morning
Terrible management and toxic work environment
07/17/2026 - null
Pros
Employee discounts on the app. No other pros.
Cons
This is the absolutely worst company I've ever worked for in decades of experience. Management is a nightmare. Instead of having your back, they make sure you know they are constantly looking for anything they can interpret against you - and refuse to let you provide an explanation or a view of the actual reality. This is how they treated a manager who brought the store from #4 or #5 to #1 in the company in a couple of months and has been increasing performance every month.
Ehhh
07/14/2026 - New York, NY
Pros
Pay kind of worth it
Cons
Workload & little to no hours
Good place for hours, but poor management culture
07/13/2026 - Denver, CO
Pros
Plenty of hours available, a good place to grind out hours.
Cons
Poor communication from site management, disorganized upper management, toxic corporate culture.
Good timings and atmosphere, but tight budget and KPIs
07/10/2026 - Sheffield, England
Pros
very good timings, nice atmosphere
Cons
very tight budget, tight KPI
Fun projects but expect startup challenges
07/06/2026 - Philadelphia, PA
Pros
- Remote WFH- Fun projects
Cons
- Startup grind- Goal shifting
Relaxed job, but disorganized management and favoritism
06/29/2026 - New York, NY
Pros
Relaxed, straight forward job that you can leave at the door.
Cons
Very unorganized. Constantly staffed incorrectly.Little consideration from managers unless they like you (know that you're a hard worker and will take complete advantage of you).
High expectations and poor support lead to stress
06/23/2026 - null
Pros
SSP and nothing else to add
Cons
Inflated expectations, requires almost 24/7 availability, barely any cover when shortstaffed , poor upper manager support(but that depends on the site)
What are popular careers at goPuff?
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Delivery Driver
Delivery Drivers for goPuff ensure fast and safe delivery of orders. They manage their route efficiently and deliver items to customers promptly.
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Case Manager
Case Managers coordinate care for customers. They assess needs and connect customers with appropriate services, ensuring smooth support.
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Site Manager
Site Managers oversee daily operations at goPuff locations. They ensure everything runs smoothly and that the team meets goals.
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Barista
Baristas prepare and serve high-quality coffee and beverages. They ensure customer satisfaction with each order they make.
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Retail Store Manager
Retail Store Managers handle store operations and team management. They focus on providing excellent customer service and driving sales.
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Data Scientist
Data Scientists analyze data to improve goPuff’s operations. They find trends and insights to help the company make better decisions.
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Key Holder
Key Holders manage store security and operations. They ensure the store runs smoothly and handle customer service duties.
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Software Engineer
Software Engineers develop and maintain goPuff’s software systems. They work on creating new features and fixing bugs to enhance user experience.
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Shift Supervisor
Shift Supervisors lead teams during their shifts. They ensure tasks are completed on time and provide support to team members.
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Shift Leader
Shift Leaders coordinate team efforts during their shift. They ensure smooth operations and resolve any issues that arise.
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Where is goPuff hiring?
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New York, NY
Job seekers will find a dynamic work environment. Opportunities to grow are vast. The city's fast pace offers endless possibilities.
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Philadelphia, PA
Philadelphia offers a friendly atmosphere with plenty of growth. The city’s rich history adds to the workplace culture. It’s a great place to build a career.
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London, ENG
Working in London means being part of a global hub. The city’s diversity brings unique challenges and experiences. It’s an excellent place for career advancement.
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Manhattan, NY
Manhattan’s bustling environment offers many opportunities. The high demand for services means constant engagement. It’s perfect for those who thrive under pressure.
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Miami, FL
Miami offers a vibrant setting with a laid-back vibe. The city’s growth provides many chances for career development. It’s an ideal place for those who enjoy a dynamic lifestyle.
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Washington, DC
Working in Washington, DC means being at the heart of politics and business. The city’s energy translates into work opportunities. It’s an exciting place for professional growth.
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Phoenix, AZ
Phoenix offers a warm, welcoming atmosphere. The city’s steady growth provides stable job prospects. It’s a great environment for both personal and professional development.
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Chicago, IL
Chicago provides a robust and diverse work environment. The city’s strong economy offers numerous opportunities. It’s a great place to build a lasting career.
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Glendale, AZ
Glendale offers a suburban feel with city conveniences. The area’s growth means expanding job opportunities. It’s a good place for those seeking a balanced lifestyle.
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Bronx, NY
The Bronx provides a vibrant community atmosphere. The area’s diverse population brings unique challenges. It’s a rewarding place for those who enjoy a dynamic work environment.
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