About goPuff
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What are people saying about working at goPuff?
goPuff Reviews
Innovative environment but lacks direction and leadership
08/26/2026 - New York, NY
Pros
Entrepreneurial, fast paced, innovative, cool vendors
Cons
hot mess, no direction, no leadership, layoffs,
Easy work with good social interactions, but lack of care
08/26/2026 - Philadelphia, PA
Pros
Easy work and lots of new social interactions.
Cons
If they choose not to care they don't.
Work-life balance, but management lacks concern for associates
08/02/2026 - Dallas-Fort Worth
Pros
Work life balance for the most part
Cons
Higher up managers dont care about the operational associates
Flexible work schedule, but pay structure needs improvement
07/27/2026 - Greenwich, England
Pros
Work when you want, flexibility
Cons
Paid per drop before it was hourly pay
Flexible work environment, but lack of growth opportunities
07/24/2026 - null
Pros
- flexible work environment - exposure to senior leadership
Cons
- no growth path - no feedback loops- extremely average management - not a merit based enviornment
Steady job with challenging working hours
07/21/2026 - London, England
Pros
No pros.. its good and steady job
Cons
Working hours.. night afternoon and morning
Terrible management and toxic work environment
07/17/2026 - null
Pros
Employee discounts on the app. No other pros.
Cons
This is the absolutely worst company I've ever worked for in decades of experience. Management is a nightmare. Instead of having your back, they make sure you know they are constantly looking for anything they can interpret against you - and refuse to let you provide an explanation or a view of the actual reality. This is how they treated a manager who brought the store from #4 or #5 to #1 in the company in a couple of months and has been increasing performance every month.
Ehhh
07/14/2026 - New York, NY
Pros
Pay kind of worth it
Cons
Workload & little to no hours
Good place for hours, but poor management culture
07/13/2026 - Denver, CO
Pros
Plenty of hours available, a good place to grind out hours.
Cons
Poor communication from site management, disorganized upper management, toxic corporate culture.
Good timings and atmosphere, but tight budget and KPIs
07/10/2026 - Sheffield, England
Pros
very good timings, nice atmosphere
Cons
very tight budget, tight KPI
Fun projects but expect startup challenges
07/06/2026 - Philadelphia, PA
Pros
- Remote WFH- Fun projects
Cons
- Startup grind- Goal shifting
Relaxed job, but disorganized management and favoritism
06/29/2026 - New York, NY
Pros
Relaxed, straight forward job that you can leave at the door.
Cons
Very unorganized. Constantly staffed incorrectly.Little consideration from managers unless they like you (know that you're a hard worker and will take complete advantage of you).
High expectations and poor support lead to stress
06/23/2026 - null
Pros
SSP and nothing else to add
Cons
Inflated expectations, requires almost 24/7 availability, barely any cover when shortstaffed , poor upper manager support(but that depends on the site)
Sinking ship
06/23/2026 - null
Pros
Competitive payEmployee discounts401k matchSome competitive benefits (that are now gone)Remote friendly
Cons
Toxic cultureToxic senior leadershipLow moraleFull time employees squeezed so thin
ok
06/12/2026 - Leeds, England
Pros
good workplaace with good people
Cons
very hectic sometime and stressful
What are popular careers at goPuff?
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Delivery Driver
Delivery Drivers play a key role in ensuring customers receive their orders on time. They navigate routes efficiently and safely, delivering products quickly.
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Site Manager
Site Managers oversee goPuff stores. They manage operations, staff, and customer service to ensure a smooth shopping experience.
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Barista
Baristas create coffee and other beverages. They serve customers with a friendly and professional attitude, ensuring a great experience.
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Retail Store Manager
Retail Store Managers lead store teams. They manage sales, inventory, and customer service, ensuring the store meets its goals.
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Case Manager
Case Managers coordinate services for clients. They assess needs and connect them with the right support, improving their quality of life.
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Key Holder
Key Holders manage store operations during shifts. They ensure store security, assist customers, and maintain a clean environment.
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Data Scientist
Data Scientists analyze data to help make decisions. They develop models and insights, driving strategic initiatives at goPuff.
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Shift Supervisor
Shift Supervisors oversee daily store operations. They lead teams, ensure customer satisfaction, and handle any challenges that arise.
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Software Engineer
Software Engineers develop and maintain software solutions. They create systems that enhance efficiency and improve user experience.
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Store Associate
Store Associates help customers and manage inventory. They work in a fast-paced environment, providing excellent customer service.
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Where is goPuff hiring?
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New York, NY
In New York, work in a city that never sleeps. Enjoy fast-paced environments and a constant flow of deliveries. Collaborate with diverse teams to meet high customer expectations.
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Manhattan, NY
Manhattan offers a vibrant work atmosphere. Work in one of the most dynamic areas, with endless opportunities for growth. Enjoy the challenge of meeting fast delivery times in a busy urban setting.
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Philadelphia, PA
Philadelphia provides a friendly work environment. Enjoy working in a city with a rich history. Engage with a community-oriented team that values efficient service delivery.
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Miami, FL
In Miami, experience a lively work setting. Enjoy sunny days and a vibrant community. Work with energetic teams to deliver excellent service in a fast-moving environment.
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Phoenix, AZ
Phoenix offers a warm and welcoming work atmosphere. Enjoy working in a city known for its growth and innovation. Collaborate with a diverse team to meet the needs of a growing customer base.
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London, ENG
London provides a cosmopolitan work experience. Engage with a global team in a city known for its diversity. Enjoy the challenge of delivering services in a fast-paced, multicultural environment.
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Glendale, AZ
Glendale offers a suburban work environment with easy access to nature. Enjoy a relaxed atmosphere while working in a growing community. Collaborate with a supportive team to deliver excellent service.
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Washington, DC
In Washington, DC, work in a city rich in culture and history. Enjoy a dynamic work environment with a focus on service excellence. Collaborate with a knowledgeable team to meet the needs of a diverse customer base.
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Chicago, IL
Chicago provides a vibrant work atmosphere. Enjoy working in a city known for its food and entertainment. Collaborate with a passionate team to deliver top-notch services in a fast-paced environment.
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Bronx, NY
The Bronx offers a diverse work environment. Enjoy working in a vibrant community with a rich culture. Collaborate with a dedicated team to meet the needs of a dynamic customer base.
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