Company
Overview

About Hilton

http://stories.hilton.com
Hospitality
144655 Employees
Type: Company - Public Company
McLean, VA
Hilton is a well-known global hospitality company that operates more than 6,000 hotels around the world. With a rich history dating back to 1919, Hilton has built a strong reputation for quality and service. Guests can expect a comfortable stay, excellent dining options, and a variety of amenities at Hilton properties. Whether traveling for business or leisure, Hilton aims to provide a memorable experience to every guest. The company values diversity, sustainability, and innovation, ensuring that each stay is both enjoyable and responsible. Hilton offers a range of brands to suit different traveler needs, from luxury to budget-friendly options. Employees at Hilton benefit from a supportive work environment and numerous opportunities for career growth. The company prioritizes employee training and development, helping staff members to achieve their professional goals. Hilton's commitment to customer satisfaction and employee well-being makes it a great place to work and to visit.

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What are people saying about working at Hilton?

Hilton offers good benefits and a supportive environment, but management quality and career advancement opportunities vary significantly across locations. Employees often praise the company culture and coworker relationships, though some express concerns about unrealistic expectations and poor upper management. Despite mixed experiences, many employees appreciate the company's reputation and the perks associated with working there.

Hilton Reviews

Well-managed company with friendly people, but some challenges

08/31/2026 - Guayaquil


Pros

the company is well managed and is very under controlthe people and the general manager are very friendly you have access to talk to the owner of the hotel as is a franchisethe owner is constantly in touch with the general manager


Cons

the only problem is that sometimes the organzation needs to make decisions that are not under their control due to uncontrollable factors that can hurt the employee

5

08/31/2026 - West Palm Beach, FL


Pros

not as guest facing which is nice


Cons

sometimes overworked which is not nice

Great vibe and excellent managers to work with

08/30/2026 - London, England


Pros

good vibe excellent managers to work with


Cons

na nothing wrong with the place everybody is nice

Good colleagues but poor management support

08/29/2026 - Wynyard


Pros

Colleagues are good. Friends made.


Cons

Bad management. Unable to manage and support the team

Is not for careers

08/29/2026 - Mecca


Pros

It is good company,respect staff and secured job without stress


Cons

No learning path for staff, casual job without any standard

Great venue but management needs improvement

08/28/2026 - Gainesville, FL


Pros

Premier hotel and conference center in Gainesville


Cons

Management issues and renovations needed

Great coworkers, but challenging Dallas commute

08/28/2026 - Dallas, TX


Pros

Great people to work with


Cons

Dallas commute is always brutal

Dedicated employees hindered by unrealistic management expectations

08/27/2026 - South Akron, OH


Pros

Hard working lower level employees who deserve much better


Cons

Unrealistic expectations set by management company. Owner is money hungry and has no respect for the values of Hilton

Supportive direct management, disconnected upper leadership

08/27/2026 - Brighton, England


Pros

Direct managers are professional, supportive, and truly care.


Cons

Upper management feels out of touch and mishandles issues.

Slavery work

08/25/2026 - Dublin, Dublin


Pros

Free food and gym in the hotel


Cons

Do not join! They told me during interview the rooms to clean where only max 16. Lies, ended up doing slavery work for over 22+ rooms. Toxic management, will yell at you and all the girls working there gang up on you. Trolleys never done, sheets dirty, slavery work. Everyone is highly jealous and will report on any mistake you do, even in locker room (how you shower, if you put something on the floor). They will tell management and make your life harder.They've stolen food from lockers and discriminate acts against new employees.

Great benefits and culture, still assessing the job

08/25/2026 - McLean, VA


Pros

Benefits, Culture, Pay, Opportunities, Perks


Cons

I recently started and not sure just yet

Easy job but stressful during busy evenings

08/24/2026 - null


Pros

Job was fairly easy just could be a little stressful at time depending on the day and if there are groups coming in


Cons

Need a second person on the desk for busier evenings when there are multiple groups coming in.

Lack of transparency and sudden termination issues

08/24/2026 - La Jolla, CA


Pros

I guess recognized hotel brand experience.


Cons

For the first time in my life, I was terminated from a job. It was two days before completing 90 days. Management said they were “unsatisfied” and that a few guests complained that I was rude, but provided no specific examples or details. I have been described as polite and respectful throughout my personal and professional life, so this explanation was extremely surprising.The hotel itself has significant service and guest-satisfaction issues, which made the reason given for my termination even more difficult to understand.I also observed three employees leave or be terminated before me during my short time there. During my final month, I was repeatedly asked to work on my scheduled days off. I declined because I had already made personal plans. The timing left me questioning whether availability on scheduled days off was a factor.The biggest disappointment was the lack of transparency, communication, and constructive feedback.

Horrible management and overworking

08/22/2026 - Cashiers, NC


Pros

Some benefits but they won’t kick in for a while


Cons

Bad management and overworking. Will be required to do more than your job description

Ambiente colaborativo con beneficios, pero ubicación complicada

08/20/2026 - Madrid


Pros

Buen ambiente de trabajo, colaborativo. Descuentos de empleado, una noche en el hotel gratis al año. Se toman en serio que los empleados se sientan cómodos y crean espacios de descanso y networking entre los empleados. Desayuno y almuerzo todos los días incluido.


Cons

Ubicación poco centrica. Pero al estar cerca al aeropuerto si luego del trabajo necesitas viajar puedes usar el shuttle del hotel



Page 1
Pie chart of the distribution of reviews for Hilton. 7.2% of reviews are 'Neutral'. 15.0% of reviews are 'Negative'. 46.8% of reviews are 'Mixed'. 31.1% of reviews are 'Positive'.

What are popular careers at Hilton?

  1. Front Desk Associate
    Front Desk Associates greet guests and handle check-ins and check-outs. They ensure a warm welcome and assist guests with any inquiries they may have.
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  2. Housekeeping
    Housekeeping staff maintain clean and comfortable guest rooms. They tidy up, change linens, and ensure everything is in order for the next guest.
    Find Housekeeping jobs


  3. Housekeeper
    A Housekeeper is responsible for cleaning guest rooms and common areas. They pay attention to detail and make sure all spaces meet high standards.
    Find Housekeeper jobs


  4. Guest Services
    Guest Services representatives assist with guest needs, from reservations to special requests. They aim to enhance the guest experience and ensure satisfaction.
    Find Guest Services jobs


  5. Cook
    Cooks prepare delicious meals in the hotel's kitchen. They follow recipes and create dishes that meet the hotel’s high standards of quality and taste.
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  6. Server Assistant
    Server Assistants support servers by setting up tables, replenishing supplies, and ensuring guests have everything they need. They help create a smooth dining experience.
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  7. Server
    Servers take guest orders and deliver food and beverages to their tables. They provide friendly and efficient service, ensuring guests enjoy their meals.
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  8. Bartender
    Bartenders mix and serve drinks at the hotel bar. They craft cocktails, pour beers, and ensure guests have a fun and relaxing time.
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  9. Housekeeping Supervisor
    Housekeeping Supervisors manage a team of housekeeping staff. They oversee cleaning schedules and ensure all areas meet cleanliness standards.
    Find Housekeeping Supervisor jobs


  10. Laundry Attendant
    Laundry Attendants handle the hotel’s laundry needs. They wash, dry, fold, and iron guest clothing and linens to ensure everything is fresh and clean.
    Find Laundry Attendant jobs

Where is Hilton hiring?

  1. Orlando, FL
    Orlando offers a dynamic environment for professionals seeking growth. Vibrant tourist attractions create a lively atmosphere. This city’s energy provides endless opportunities to engage with diverse guests.
    Find jobs in Orlando, FL


  2. New York, NY
    In New York, job seekers can thrive in a bustling hub. The city’s fast pace means constant interaction with a variety of visitors. Working here offers unique challenges and professional development.
    Find jobs in New York, NY


  3. Wailea, HI
    Wailea combines stunning natural beauty with a serene work environment. The luxury setting attracts affluent guests, providing a unique experience. Staff enjoy a tranquil yet rewarding atmosphere.
    Find jobs in Wailea, HI


  4. New Orleans, LA
    New Orleans offers a vibrant and historic setting. The city’s rich culture and music scene create an engaging work environment. Employees enjoy a lively atmosphere with dynamic guest interactions.
    Find jobs in New Orleans, LA


  5. Atlanta, GA
    Atlanta presents a modern and diverse work environment. The city’s rapid growth brings many opportunities for professional advancement. Employees thrive on the city’s energetic and innovative spirit.
    Find jobs in Atlanta, GA


  6. Fort Lauderdale, FL
    Fort Lauderdale provides a tropical setting with a laid-back yet professional atmosphere. The city’s beaches and waterways add to a relaxing work environment. Employees enjoy a vibrant community with a variety of activities.
    Find jobs in Fort Lauderdale, FL


  7. Indianapolis, IN
    Indianapolis offers a balanced work environment with a strong sense of community. The city’s mix of urban and suburban settings provides a diverse guest experience. Employees find both growth opportunities and a supportive atmosphere.
    Find jobs in Indianapolis, IN


  8. Waikoloa, HI
    Waikoloa combines natural beauty with a peaceful work environment. The remote setting allows for a close-knit community feel. Employees enjoy a serene atmosphere with the chance to interact with nature-loving guests.
    Find jobs in Waikoloa, HI


  9. Dana Point, CA
    Dana Point offers a picturesque work environment with stunning ocean views. The city’s small-town charm provides a welcoming atmosphere for both employees and guests. Working here combines relaxation with professional growth.
    Find jobs in Dana Point, CA


  10. San Diego, CA
    San Diego’s coastal location offers a vibrant and healthy work environment. The city’s diverse attractions and beautiful beaches create an engaging atmosphere. Employees enjoy a mix of outdoor activities and professional opportunities.
    Find jobs in San Diego, CA

What are similar companies to Hilton?

  1. Marriott International
    Marriott International operates more than 7,500 properties in 133 countries. Job seekers can find opportunities in many places, including the United States, Canada, Europe, Asia, and more. Marriott offers a wide range of positions from front desk to management and beyond.


  2. DoubleTree by Hilton
    DoubleTree by Hilton is part of the Hilton family of hotels. It focuses on offering a more casual, home-like experience. It operates in many locations, including the United States, Europe, the Middle East, and Asia. Employees enjoy a dynamic work environment with plenty of opportunities for growth.


  3. Renaissance Hotels
    Renaissance Hotels is known for its stylish and modern properties. It caters to travelers seeking luxury and comfort. Locations include the United States, Europe, the Middle East, and Asia. Employees enjoy working in a creative and vibrant atmosphere with opportunities for professional development.


  4. JW Marriott
    JW Marriott offers luxury hotel experiences with a focus on personalized service. It has properties in the United States, Europe, Asia, the Middle East, and South America. Job seekers can find roles ranging from hospitality to management. Employees benefit from a supportive work environment with career growth opportunities.


  5. Radisson Hotel Group
    Radisson Hotel Group operates more than 1,100 hotels in over 120 countries. It offers a wide range of brands, from upscale to midscale. Job seekers can find opportunities in North America, Europe, Asia, the Middle East, and Africa. The company provides a diverse work environment with many paths for advancement.

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