About Petco
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What are people saying about working at Petco?
Petco Reviews
Great job
09/23/2024 - Greenville, NC
Pros
Not difficult, good management, good pay.
Cons
The hours can be inconsistent. Not a huge deal.
I would not recommend it.
09/25/2024 - Louisville, KY
Pros
Pay is good compared to most retailers.Working with the animals can be very fun and rewarding.
Cons
Horrible corporate structure and terrible work life balance. Expect to work 8 - 11 days in a row from time to time due to inadequate staffing.
DO NOT WORK HERE
07/25/2024 - Monroeville, PA
Pros
literally just the money, and is nice seeing customers bring in pets
Cons
general manager at this location is horrible. puts herself before employees. turnover rate is extremely high because she mistreats employees. makes employees do all the work while she sits in her office on social media. has no empathy or sympathy for employees and only cares about numbers not about employee or animal welfare. she doesn't do her job instead she has others do it. she is spiteful, has a horrible attitude. offers positions to employees without intention to give them the opportunity. lies often. talks about employees behind their backs to other employees. double standard, will write employees up for being late but shows up almost 20 minutes late every day without giving herself points. assigns unrealistic amounts of tasks for the day and overworks employees but refuses to help employees complete tasks. will not help when short staffed, expects employees to work more hours to cover shifts instead of coming in to cover as the GM's responsibility. tells employees "not to bother her" and to find another higher up employee to solve manager problems (she is the highest manager). Will approve her own PTO (takes a week or more of PTO every month) but wont approve other employees time off even if its weeks or months in advance. HR has been involved several times but nothing has happened because of how long she has been with the company. has said to employees that we "cant be friends" and does not like to see us conversing or being friendly off the clock or on the clock. does not want healthy work environment and ensured to make it hostile. decline transferring employees to different departments for her own benefit. will make employees change their schedule to better fit her schedule. will schedule you outside of your availability. does not communicate with employees, extremely assertive/dominant/controlling when talking to customers and employees and micromanages to an impossible degree. talks to employees in a condescending manor. When I was training i was being trained by another low level employee and i did not see her for the entire time i was training but expects new employees to know everything and also had me train an employee when i was only a few days new to the job. she doesn't know how to take responsibility for problems she causes and refuses to take blame. the entire grooming studio quit because she was being mean and mistreating them. (this is not the first time we have lost an entire department due to her behavior) company encourages a "safe space" but with this GM around it is not a safe space. when people realize they work with her they are less likely to come in and more likely to call off because of the way she treats employees. she plays favorites and will let herself and other employees leave earlier than scheduled but if a "non-favorite" employee is sick on the job she refuses to let them go home. will force sick employees to come in even if they are contagious. she wont work a 12 hour shift but will force employees to. she also inputs the schedule 3 weeks in advance and refuses to let employees switch shifts when something comes up (medical emergency) and will force them to call off instead of working with employees to ensure their life is taken care of and the store at the same time. an employee who was on crutches was expected to sweep up an entire bag of dog food alone with no help and it took 2 other managers to convince the GM to let the employee sit down even though a doctors note was submitted saying she needed to keep her foot elevated (by sitting).
Don't Expect Full Time
07/26/2024 - null
Pros
You learn a lot about animals from guests and certain peers.
Cons
Unsafe environment (due to guests), animals aren't cared for properly because of corporate regulations (most employees know how to care for the animals but policies prevent good care), they say they will give you full time but never do unless you're a manager, and pay sucks.
Great employer
07/30/2024 - Fairlawn, OH
Pros
this is a great employer
Cons
the employer could be greater
I don’t like how pets are treated
07/24/2024 - Montebello, CA
Pros
No paying for gas easy work if you know what you’re doing
Cons
Customers are very rude and condescending, long hours and sometimes no lunch, worked for Vetco poor cats left to be exposed in middle of isle while people walk their dogs around treatment services. Some doctors hired don’t know how to get blood and pets would get poked and poked just to refuse the service in the end. They made us sell things to clients that were really necessary for their pet like fecal test bc they wanted to make a certain quota. We got punished and wrote up if we made our manager look bad and we didn’t get rewards or bonus.
Review
07/02/2024 - Longview, WA
Pros
Awesome pets, co-workers, and people
Cons
Not enough payroll, they expect high standards with no hours. Animals come first, then brand standards drop. You raise brand standards then animal care is not good enough.
Chasing the wind
07/13/2024 - Grand Junction, CO
Pros
You become well educated / professional on how to read metrics and how to read metrics on old software…. Like reading and old book. It’s a good place to earn the title manager and a good place to start your management career. But be ready to have to learn new skills somewhere else. It’s mangers for beginners. You become very acquainted with animal care and the benefits are great especially if you want to go into the veterinary industry.
Cons
Stores that are remote are often measured at the same standard as a metro area store, making the goals unattainable. Hence no bonus. Stores in remote areas are stuck in the 80s without a remodel. Vintage is fun but when competition makes it lucrative to shop at a nice new stores they are leaving themselves in the dust and expecting the team to somehow pull sales out of the air. I still don’t know what HR does…. Or LP. Theft is through the roof and HR complaints vanish. Also a lot of frequent change in upper management levels. The computer based learning videos are all outdated and they know it and still make you do them causing you to waste labor hours on them.
LOVE TO SEE IT! Petco is one of the only ways to make retail fun-ish
07/24/2024 - New York, NY
Pros
animals, cute, fun times, kids getting their first pets
Cons
not great money, stressful, customers can be rude
Fantasmo Leadership for Happy Employees
07/15/2024 - Shorewood, IL
Pros
Management is very observant and quickly notices the positive changes I made to help the store thrive and they made every effort in their power to compensate me for it fairly. Within 3 months, I got 4 raises and 2 promotions, a brand new self-chosen pair of work shoes, gas vouchers, pizza parties, etc. when they noticed that the store was mostly only hitting every single one of their goals only on the days that I worked and during the hours I was clocked in. They verbally announced their appreciation as well as giving me additional compensation and incentives to continue helping the business thrive. When issues did arise, management was fair and professional in addressing their concerns as well. They really actually care about the people who work here and try to treat employees as family.
Cons
Sometimes I had to handled sick and/or deceased animals. Sometimes, needed assistance came a little too late or policies were slightly too strict, especially when extenuating circumstances are brought to light.
Good atmosphere to work in
07/29/2024 - Del Mar, CA
Pros
easy going staff to work with
Cons
Hours are random every week
Good
07/30/2024 - Denver, CO
Pros
Hours are potentially pretty good
Cons
Can be slow at times
Good management
07/24/2024 - Kinston, NC
Pros
People I worked with were good
Cons
None at the time I was employed.
Depends on location
07/26/2024 - Englewood, CO
Pros
Good core co-workers and customers
Cons
A bad GM could make it miserable
good
07/29/2024 - Carlsbad, CA
Pros
good staff and managers, i just want to use glassdoor so here's a review
Cons
lots of grumpy old people sometimes
What are popular careers at Petco?
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Sales Associate
Sales Associates help customers find the right products for their pets. They provide excellent customer service and ensure a positive shopping experience.
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Dog Groomer
Dog Groomers provide grooming services to pets. They ensure pets are clean and comfortable, and they work closely with pet owners to meet their needs.
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Stocker
Stockers keep the store shelves stocked and organized. They ensure products are available for customers and help maintain a clean store environment.
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Animal Care Attendant
Animal Care Attendants provide care and support to pets in the store. They ensure pets are well-cared for and comfortable during their visit.
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Dog Trainer
Dog Trainers offer training services to help pet owners improve their pets' behavior. They use positive reinforcement techniques to achieve the best results.
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Sales Specialist
Sales Specialists focus on selling specific products, such as pet food or accessories. They have in-depth knowledge of the products and help customers make informed choices.
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Veterinary Assistant
Veterinary Assistants support veterinarians in providing medical care to pets. They assist with exams, treatments, and other veterinary procedures.
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General Manager
General Managers oversee the daily operations of the store. They ensure the store runs smoothly and that employees provide excellent service.
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Store Manager
Store Managers lead the store team and manage all aspects of store operations. They focus on achieving sales goals and maintaining a positive work environment.
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Receptionist
Receptionists greet customers and handle administrative tasks. They ensure a warm welcome and assist with any inquiries or needs.
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Where is Petco hiring?
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San Diego, CA
San Diego offers a vibrant community with a strong focus on animal care. Working here means being part of a team that values pets and their well-being. The city's mild climate makes it a great place to enjoy outdoor activities.
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Brooklyn, NY
In Brooklyn, the pet care industry thrives in a dynamic urban environment. Employees enjoy a diverse community and a variety of cultural experiences. The city's energy brings new challenges and opportunities every day.
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San Antonio, TX
San Antonio provides a welcoming atmosphere for pet care professionals. The city's warm climate and friendly residents make it a great place to work. Employees can enjoy a balanced lifestyle with plenty of outdoor activities.
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Houston, TX
Houston offers a bustling environment for pet care services. The city's growth means there are many opportunities for career advancement. Employees can enjoy a vibrant culture and diverse community.
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Austin, TX
Austin provides a lively setting for pet care professionals. The city's strong community spirit and outdoor lifestyle make it an enjoyable place to work. Employees can enjoy a mix of urban and natural environments.
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Las Vegas, NV
Las Vegas offers an exciting atmosphere for pet care workers. The city's entertainment industry and vibrant nightlife provide unique opportunities. Employees can enjoy a dynamic work environment and diverse activities.
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Phoenix, AZ
Phoenix provides a warm and welcoming environment for pet care professionals. The city's growth and outdoor activities make it a great place to work. Employees can enjoy a balanced lifestyle with plenty of sunshine.
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New York, NY
New York City offers a fast-paced environment for pet care services. The city's diversity and energy bring new challenges every day. Employees can enjoy a vibrant culture and endless opportunities for growth.
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Seattle, WA
Seattle provides a serene and vibrant environment for pet care professionals. The city's love for pets and outdoor activities make it a great place to work. Employees can enjoy a balanced lifestyle with plenty of natural beauty.
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Aurora, CO
Aurora offers a friendly and supportive environment for pet care workers. The city's growing community and outdoor lifestyle make it an enjoyable place to work. Employees can enjoy a balanced lifestyle with plenty of recreational activities.
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What are similar companies to Petco?
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Chewy
Chewy is a leading online retailer specializing in pet food, supplies, and medications. With a vast selection, they offer convenient home delivery services. Chewy operates across the United States, serving pet owners nationwide.
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Pet Valu
Pet Valu is a well-established chain of pet supply stores. They provide a wide range of products for pets, including food, toys, and grooming supplies. Pet Valu has locations in several states, including California, Texas, and Florida.
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Kriser's Natural Pet
Kriser's Natural Pet is a family-owned business that focuses on natural and organic pet products. They offer a variety of food, treats, and supplements. Kriser's has multiple locations in the Midwest, including Illinois and Indiana.
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Merrick Pet Care
Merrick Pet Care is known for its high-quality pet food products. They offer grain-free, limited ingredient, and human-grade foods. Merrick has a strong presence in the United States, with distribution across many states.
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BarkBox
BarkBox is a subscription service that delivers curated boxes of dog toys, treats, and other goodies. Each box is tailored to the dog's size and preferences. BarkBox operates nationwide, shipping to pet owners across the country.
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Petland
Petland is a retailer that specializes in selling puppies and kittens. They offer a variety of breeds and provide health guarantees. Petland has locations in many states, including Ohio, Pennsylvania, and Georgia.
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Pet Supplies Plus
Pet Supplies Plus is a chain of pet supply stores that offers a wide range of products for pets. They focus on convenience and customer service. Pet Supplies Plus has locations in several states, including New York, Florida, and Texas.
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Dogtopia
Dogtopia provides daycare and boarding services for dogs. They offer a fun and safe environment for dogs to play and socialize. Dogtopia has locations in many states, including California, Florida, and Texas.
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Pet Supermarket
Pet Supermarket is a chain of pet supply stores that offers a variety of products for pets. They focus on convenience and customer service. Pet Supermarket has locations in several states, including Florida, Texas, and California.
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Woof Gang Bakery & Grooming
Woof Gang Bakery & Grooming offers grooming services and sells pet food and treats. They provide a variety of services, including baths, haircuts, and dental care. Woof Gang has locations in many states, including California, Florida, and Texas.
