Company
Overview

About Petco

https://www.petco.com/shop/en/petcostore
Consumer Product Manufacturing
17000 Employees
Type: Company - Private
San Diego, CA
Petco is a well-known company that cares deeply about pets and their owners. They offer a wide range of products, including food, toys, and accessories for pets. With many stores across the country, Petco makes it easy for pet owners to find what they need. Their knowledgeable staff provides helpful advice and support. Petco also offers services like pet grooming and training, ensuring that pets receive the best care possible. They aim to make pet care convenient and enjoyable for everyone. Petco is committed to the health and happiness of pets. They believe in responsible pet ownership and offer educational resources. This includes tips on pet care, health, and wellness. Their products are carefully selected to meet the needs of various pets. From dogs and cats to birds and fish, Petco has something for every pet. By choosing Petco, customers can trust they are getting quality products and services that their pets deserve. This makes Petco a popular choice for pet owners nationwide.

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What are people saying about working at Petco?

Working at Petco offers a balance between job satisfaction and challenges. Employees appreciate working with animals and the company's benefits, but often face issues with management, work-life balance, and career advancement. The overall environment tends to be positive, though not without its drawbacks.

Petco Reviews

Nice Workplace

01/25/2026 - Houston, TX


Pros

Good BalanceNot strictNo micromanagement


Cons

NoneNoneNoneNoneNone

One of the most pleasant places I've worked

01/29/2026 - Durham, NC


Pros

- you learn a lot about animal nutrition- everyone there is passionate about animals and very friendly- you are surrounded by creatives and a team who work together and stick up for each other- management adjusted my schedule and offered me alternate roles to improve my work / home life balance which was very thoughtful


Cons

- employees are the only deterrent for thieves, as the mall police won't stop them and we did not have in-store security- there are a number of responsibilities for a closer, and we were often mildly understaffed- I am unsure about upwards mobility opportunities

Great job

01/05/2026 - Dallas, TX


Pros

Hours are good, flexible job


Cons

I don't know really, good job

Overworked

01/14/2026 - Independence, MO


Pros

Fun working environment, and the customers were tolerable.


Cons

Understaffed and overworked. Constantly being moved from one place to another can be hectic.

Great

01/03/2026 - Aurora, CO


Pros

Fun and friendly place to work


Cons

The small pets aren’t healthy

Stay away

01/04/2026 - Golden, CO


Pros

The pay isn’t bad but it’s not worth it


Cons

Zero work life balance, zero respect from your leader, zero training, the money is more important than the animals.

Waste of time

01/12/2026 - Las Vegas, NV


Pros

Animal care and job experience


Cons

Petco does not give you the resources to properly care for animals. When animals get sick they end up dying before they make it to the vet due to Petco not giving locations enough hours to be properly staffed. General managers and district managers have a long history of being friends and they will team up on employees if they have any concerns or complaints. This corrupts the company entirely. Animals do not come first at Petco, money does. Petco will do whatever is takes to increase sales even if that means the animals will suffer. This job completely ruined my mental health and any compassion i had for the animals.

Standard retail

01/17/2026 - null


Pros

Flexibility, working with animals, community, the corporate trainings were great.


Cons

Just the usual cons of working in retail.

Okay place to work

01/21/2026 - null


Pros

Get to work with pets


Cons

Management sucks and doesn’t care about their workers

Empty Promiees

01/07/2026 - null


Pros

If you're lucky, you'll get a good group.


Cons

One empty promise after the other. I've been here two years and still have not been sent to training to become a groomer. I'm a bather and have been holding down the salon for a year after the salon leader left. I do more than I'm paid for because a friend taught me how to groom before I came here. Have not sent me to training as promised so I have a chance to make more money. I asked for Sundays off (I've been here a year by myself) and they won't do it because the salon has to be open on weekends. But they haven't even had the job posted for another groomer in months. As for commission pay. That is bull too unless you're willing to break your back to make it. Remember, groomers at mom and pop shops aren't bathing and drying their own dogs. They just cut hair. At Petco, you do it all. Crazy thing is at mom and pop shops, you still make more money.

Used to be better

01/19/2026 - null


Pros

-Can be a great place to work if your manager is fair and willing to build a positive work environment-Having animals come in to see you everyday is a major plus-Employee discount is nice, but they no longer stack discounts with employee discount


Cons

-Can be traumatizing seeing shipments of dead animals come in-Field leadership and corporate leadership would rather sit behind a desk and have conference calls than actually make strategies to help stores, mentor partners, -Discrimination against pregnant and female employees -Not willing to fairly compensate based on experience or tenure with the company-Human resources relies on what district managers say, and do not properly investigate district managers and up when complaints are made-Modest annual ranges, 3% at most-Extreme favoritism with district managers trickles down into stores

It’s gone downhill

01/29/2026 - Baltimore, MD


Pros

50% commissionMedical/Dental/Vision insurancePTO


Cons

Upper management and corporate does not care about you as an employee. Expectations are unrealistic, unsafe, and employees are completely unsupported. Ever since the company became publicly traded, it’s all about the shareholders not the customer or the people doing the day to day. Upper management wants to know why a highly profitable salon doesn’t have any pros - they raised the threshold to the point of being unattainable.

Great place to work

01/27/2026 - Huntsville, AL


Pros

Friendly open environment animals everywhere


Cons

Not a good work-life balance

Up and down

01/08/2026 - San Diego, CA


Pros

Bringing animals to the office


Cons

There is a lot of chasing their tail. Reactive as opposed to strategic

It's Worse Than You Think

01/24/2026 - San Diego, CA


Pros

-3 days in office, 2 at home.-can bring your animal in.


Cons

-leadership is beyond incapable. Many who are in senior positions either:1) were spared from the new management coming in and are glossy eyed politics players that literally have no idea how to run their areas or grow a business2) leaders that fly in a week here or there (way to save expenses...) have their own priorities and no idea how to treat people or think about the customer.-ceo who is detached



Page 1
Pie chart of the distribution of reviews for Petco. 6.3% of reviews are 'Neutral'. 20.0% of reviews are 'Negative'. 53.2% of reviews are 'Mixed'. 20.5% of reviews are 'Positive'.

What are popular careers at Petco?

  1. Sales Associate
    Sales Associates help customers find the best products for their pets. They provide recommendations and ensure a great shopping experience.
    Find Sales Associate jobs


  2. Dog Groomer
    Dog Groomers provide professional grooming services. They ensure dogs look and feel their best through bathing, clipping, and styling.
    Find Dog Groomer jobs


  3. Stocker
    Stockers keep the store shelves well-stocked. They ensure products are organized and ready for customers to find and purchase.
    Find Stocker jobs


  4. Animal Care Attendant
    Animal Care Attendants take care of pets in the store. They provide food, water, and attention to ensure pets are comfortable and happy.
    Find Animal Care Attendant jobs


  5. Dog Trainer
    Dog Trainers work with pet owners to train their dogs. They teach basic commands and help solve behavior issues to improve pets' lives.
    Find Dog Trainer jobs


  6. Veterinary Assistant
    Veterinary Assistants support veterinarians and technicians. They help with exams, treatments, and provide care for animals in the store.
    Find Veterinary Assistant jobs


  7. Sales Specialist
    Sales Specialists focus on driving sales and customer satisfaction. They use their expertise to recommend products and build strong customer relationships.
    Find Sales Specialist jobs


  8. General Manager
    General Managers oversee store operations. They manage staff, ensure excellent customer service, and meet sales goals.
    Find General Manager jobs


  9. Store Manager
    Store Managers lead their teams to success. They coordinate staff, handle logistics, and ensure the store runs smoothly.
    Find Store Manager jobs


  10. Receptionist
    Receptionists greet customers and handle the front desk. They manage appointments, answer questions, and provide a welcoming atmosphere.
    Find Receptionist jobs

Where is Petco hiring?

  1. San Diego, CA
    Work in San Diego offers sunny days and a laid-back atmosphere. The coastal environment provides many outdoor activities, making work-life balance enjoyable. You'll have access to beautiful beaches and a vibrant community.
    Find jobs in San Diego, CA


  2. Brooklyn, NY
    New York City's Brooklyn brings a dynamic and fast-paced work experience. With a diverse community, it provides rich cultural experiences. The public transport links make commuting easy, even with the city's hustle and bustle.
    Find jobs in Brooklyn, NY


  3. San Antonio, TX
    San Antonio offers a warm and welcoming work environment. The city boasts a strong sense of community and a slower pace of life. Employees enjoy a blend of rich cultural heritage and modern amenities.
    Find jobs in San Antonio, TX


  4. Houston, TX
    Houston's work environment is energetic and diverse. The city's fast-paced nature brings opportunities for growth. Employees enjoy a range of cultural events and a vibrant social scene.
    Find jobs in Houston, TX


  5. Phoenix, AZ
    Working in Phoenix provides a lively and welcoming atmosphere. The city enjoys warm weather year-round, which enhances outdoor activities. Employees benefit from a strong sense of community and a growing job market.
    Find jobs in Phoenix, AZ


  6. Tucson, AZ
    Tucson offers a unique and enjoyable work experience. The city's blend of urban and natural beauty provides a refreshing backdrop. Employees appreciate the mild climate and the rich cultural heritage.
    Find jobs in Tucson, AZ


  7. Las Vegas, NV
    Las Vegas provides a vibrant and exciting work environment. The city's entertainment industry offers diverse opportunities. Employees enjoy a lively social scene and numerous recreational activities.
    Find jobs in Las Vegas, NV


  8. Austin, TX
    Austin's work culture is dynamic and innovative. The city is known for its live music scene and vibrant community. Employees benefit from a creative and friendly atmosphere.
    Find jobs in Austin, TX


  9. San Jose, CA
    Working in San Jose offers a tech-focused and innovative environment. The city's tech industry provides many growth opportunities. Employees enjoy a progressive culture and a high quality of life.
    Find jobs in San Jose, CA


  10. New York, NY
    New York City offers a fast-paced and exciting work environment. The city's energy and diversity bring endless opportunities. Employees thrive in a dynamic and culturally rich setting.
    Find jobs in New York, NY

What are similar companies to Petco?

  1. Chewy
    Chewy is a leading online retailer for pet food and supplies. They offer a wide range of products from top brands. Chewy serves customers across the United States, ensuring convenience and a broad selection of items for pet owners.


  2. Pet Valu
    Pet Valu is a retailer specializing in pet supplies and services. They have numerous locations across the United States, providing products for both pets and their owners. The company focuses on quality and customer service, making it a reliable choice for pet needs.


  3. Kriser's Natural Pet
    Kriser's Natural Pet is a chain offering natural and organic pet food and supplies. Operating in several states, they emphasize health and wellness for pets. Customers can find a variety of natural products to care for their furry friends.


  4. Merrick Pet Care
    Merrick Pet Care produces premium pet food and treats. They focus on providing high-quality, nutritious meals for dogs and cats. Available in many stores and online, Merrick aims to enhance the health and vitality of pets.


  5. BarkBox
    BarkBox is a subscription service that delivers personalized dog treats and toys monthly. They have a strong online presence and ship to various locations across the United States. BarkBox aims to make pet owners' lives easier and more fun.


  6. Petland
    Petland is a well-known pet store offering a wide variety of animals, including dogs, cats, birds, and more. With locations in several states, Petland focuses on providing healthy pets with excellent customer service. They also offer grooming and veterinary services.


  7. Pet Supplies Plus
    Pet Supplies Plus is a retail store that sells pet food, supplies, and accessories. They have numerous locations across the United States, ensuring convenience for pet owners. The company offers a wide selection of products to meet all pet needs.


  8. Dogtopia
    Dogtopia provides daycare and boarding services for dogs. With many locations across the United States, they offer a fun and safe environment for dogs to play and socialize. Dogtopia also provides grooming services to keep pets looking their best.


  9. Pet Supermarket
    Pet Supermarket is a retailer specializing in pet food, supplies, and services. They have multiple locations across the country, offering a vast selection of products for all types of pets. Pet Supermarket focuses on providing quality items to keep pets healthy and happy.


  10. Woof Gang Bakery & Grooming
    Woof Gang Bakery & Grooming is a company that combines a bakery with grooming services for pets. They have numerous locations across the United States, offering delicious treats and professional grooming. Woof Gang aims to provide a fun and pampering experience for pets.

Want to become a part of the Consumer Product Manufacturing industry?