Company
Overview

About Petco

http://www.petco.com/
Retail-General
17947 Employees
Type: Company - Public Company
San Diego, CA
Petco, established in 1967, has grown into a leading retailer for pet supplies and services. The company operates numerous stores across the United States and online, providing a wide range of products for pets such as food, toys, and grooming items. Petco also offers professional services like grooming, training, and veterinary care to ensure pets remain healthy and happy. The company’s commitment to quality and customer satisfaction has made it a trusted name in the pet industry. Petco strives to create a welcoming and educational environment for pet owners. By hosting events and workshops, the company helps people learn more about pet care and the responsibilities of pet ownership. Petco also supports various animal welfare organizations, showing dedication to the well-being of pets. This combination of excellent products, services, and community support makes Petco a preferred choice for many pet owners.

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What are people saying about working at Petco?

Working at Petco offers a chance to interact with animals, but the company struggles with inconsistent management, poor communication, and frequent layoffs, resulting in a mixed work experience.

Petco Reviews

Good pay overshadowed by bullying management

09/29/2026 - Wilmington, NC


Pros

Pay can be good compared to some other retail


Cons

District Managers are wishy washy bullies

Pet Industry is Fun

09/25/2026 - San Diego, CA


Pros

work with pets and pet merchandise


Cons

low margins in the industry

Petco

09/23/2026 - San Diego, CA


Pros

Big name company to work for


Cons

Work life balance, salary low

Great people but long hours

09/23/2026 - Salinas, CA


Pros

The people and animals are great


Cons

The hours at the job

Supportive environment with demanding workload at times

09/22/2026 - Regal, MN


Pros

Supportive coworkers, structured work environment, and opportunities to learn new skills.


Cons

Workload can become demanding during busier periods of the year.

Your team and management is what makes or breaks the job

09/17/2026 - null


Pros

-You can meet very passionate people who share your interests. -If you love animals it can be a fun job sometimes. -I have been through many managers and different staff in my time there. The management and staff can really change the job experience for the better or worse.-With the right team and management you can have a really fulfilling job.- I have had mangers who are extremely passionate about the animals we sell and are very caring. -Customers can be wonderful or awful.***I have friends who work in different petco(s) and have had completely different experiences than I. Your team and management really plays a huge role in the store environment***


Cons

-Petco as an organization has changed since I joined and I don't agree with all of the animal care standards and products we sell.- Sometimes I have felt that some managers put selling an animal over doing what is best for the animal.-When something goes wrong with an animal (illness, ect.) It can be very sad and mentally taxing. -With a weak team and management work can be miserable and stressful.-Some customers really don't care about their pets and see them more as an object than an animal (especially small animals) that can be hard to deal with.-While your mangers for example; your general manger and assistant manger- may care about you the company as a whole doesn't seem to have the interest of it's employees in mind.-Some managers can be really difficult with using your pto and scheduling requests.-Some employees and managers may not be fully educated with the animals we sell and accidentally give out inaccurate advice.-Other employees can be toxic but it once again depends on each individual team.-You are expected to up-sell and sell memberships. You are also expected to be useful in every department. In my opinion the expectations don't always match your pay.

Great benefits overshadowed by frequent layoffs

09/10/2026 - Washington, DC


Pros

Great benefits including discounts on Petco products and services.


Cons

Seems like the company does layoffs every 6 months

Salesman without the commission

09/08/2026 - Taunton, MA


Pros

Health insurance, hands on interaction with lots of animals


Cons

Horrible business model. They don't care about their employees or animals. They don't teach you anything except how to sell sell sell

Pros

09/08/2026 - San Francisco, CA


Pros

Could be better work environment


Cons

Bad work environment unfortunately sad

Good tips, but physically demanding work environment

09/04/2026 - Brentwood, TN


Pros

As a junior pet stylist my location started me off at $13hr. However, each day I went home in tips ranging from $20-$70 for the days I worked. The job is repetitive, but simple to get into the swing of it. As a junior pet stylist I bathed, dried, trimmed, buffed, brushed, and cleaned teeth of various dogs.


Cons

The job is physically straining. While Petco’s safety manual states dogs over 80lbs require two people to pick up into a tub, most of the time a stylist has to do it alone. Due to the lack of employees working at my location. Some days even when you are expected to manage a salon alone.

Great people and great discounts, but not the safest when closing.

09/02/2026 - Woodland Hills, CA


Pros

Depends on the store but there are really good people there. There are certain brands that have an amazing employee discount.


Cons

Not much just when you close be mindful about suspicious people near the end. When putting a repair order, you'd sometimes have to wait a while.

Fun work with animals, but poor team coordination

09/02/2026 - San Antonio, TX


Pros

Working with animals is fun


Cons

Sometimes it feels like all of the internal teams arent working together

Low-stress environment, low employee count

09/02/2026 - Eden Prairie, MN


Pros

-relatively stress free environment-semi-flexible hours


Cons

-short on employees-everyone wares a lot of different hats

Flexible for students but inconsistent management issues

09/02/2026 - Tucson, AZ


Pros

Good if you're going to school and don't want a job with alot of hours. Good benefits for full-time employees, and 401k. Decent PTO/paid Sick


Cons

No consistent scheduling for full-time employees. Part-time employees will rarely get more than 20hrs/week. No PTO for part time employees. Favoritism between District-level management, and some Store Managers (inconsistent management)

Remote roles available, but resistant to change

09/01/2026 - San Diego, CA


Pros

It's nice they seem to care about animals.


Cons

It's a culture that pushes back against change.



Page 1
Pie chart of the distribution of reviews for Petco. 7.0% of reviews are 'Neutral'. 20.3% of reviews are 'Negative'. 52.1% of reviews are 'Mixed'. 20.6% of reviews are 'Positive'.

What are popular careers at Petco?

  1. Dog Groomer
    Dog Groomers ensure pets look their best. They bathe, cut nails, and trim fur. Petco values clean and happy pets.
    Find Dog Groomer jobs


  2. Sales Associate
    Sales Associates help customers choose pet products. They provide advice and demonstrate items. Petco wants happy pets and satisfied owners.
    Find Sales Associate jobs


  3. Animal Care Attendant
    Animal Care Attendants care for pets in the store. They feed, play, and keep animals comfortable. Petco aims for a safe and fun environment for pets.
    Find Animal Care Attendant jobs


  4. Dog Trainer
    Dog Trainers help owners with pet behavior. They teach commands and solve problems. Petco promotes well-behaved pets and strong bonds.
    Find Dog Trainer jobs


  5. Veterinary Assistant
    Veterinary Assistants support veterinary staff. They handle paperwork and care for animals. Petco values teamwork and pet health.
    Find Veterinary Assistant jobs


  6. Stocker
    Stockers keep shelves full. They organize and restock items. Petco relies on Stockers for a tidy and stocked store.
    Find Stocker jobs


  7. Sales Specialist
    Sales Specialists focus on selling. They meet sales goals and promote products. Petco appreciates Sales Specialists who drive business.
    Find Sales Specialist jobs


  8. General Manager
    General Managers oversee the store. They manage staff and operations. Petco looks for leaders who inspire and guide teams.
    Find General Manager jobs


  9. Registered Veterinary Technician
    Registered Veterinary Technicians assist veterinarians. They perform medical tasks and care for animals. Petco values skilled technicians who care for pets.
    Find Registered Veterinary Technician jobs


  10. Receptionist
    Receptionists greet customers. They answer calls and manage appointments. Petco needs friendly Receptionists who create a welcoming atmosphere.
    Find Receptionist jobs

Where is Petco hiring?

  1. San Diego, CA
    Work in a city known for its warm climate and beautiful beaches. Enjoy working in a community that values outdoor activities and pet care. The lively atmosphere makes every day engaging.
    Find jobs in San Diego, CA


  2. San Antonio, TX
    Experience the rich culture and vibrant community of San Antonio. Enjoy a welcoming environment that appreciates diverse backgrounds. The city's rapid growth offers many opportunities for career advancement.
    Find jobs in San Antonio, TX


  3. Brooklyn, NY
    Step into the bustling energy of Brooklyn. Experience a diverse neighborhood with plenty of cultural and recreational activities. Working here means being part of a dynamic community that values creativity and innovation.
    Find jobs in Brooklyn, NY


  4. Mira Loma, CA
    Join the team in a peaceful suburban setting. Enjoy a supportive environment with a strong sense of community. The area offers a perfect balance of work and relaxation with easy access to nature.
    Find jobs in Mira Loma, CA


  5. Phoenix, AZ
    Work in a city that boasts a warm climate and a growing tech scene. Enjoy a lively environment with lots of outdoor activities and a welcoming community spirit. The city offers many opportunities for personal and professional growth.
    Find jobs in Phoenix, AZ


  6. Houston, TX
    Experience the vibrant energy of Houston. Enjoy a diverse and growing city that values innovation. The lively atmosphere provides a rewarding work experience with many opportunities for advancement.
    Find jobs in Houston, TX


  7. San Jose, CA
    Be part of the tech hub in Silicon Valley. Enjoy a dynamic and innovative environment with plenty of networking opportunities. The city offers a vibrant community with a strong focus on technology and creativity.
    Find jobs in San Jose, CA


  8. Cranbury, NJ
    Work in a peaceful suburban setting close to major cities. Enjoy a supportive and friendly environment. The area provides a great balance between work and leisure with easy access to amenities.
    Find jobs in Cranbury, NJ


  9. Las Vegas, NV
    Experience the excitement of the entertainment capital. Enjoy a vibrant and fast-paced environment with plenty of opportunities for career growth. The city offers a lively atmosphere with endless entertainment options.
    Find jobs in Las Vegas, NV


  10. New York, NY
    Step into the heart of the bustling metropolis. Enjoy a dynamic and fast-paced environment with endless opportunities. The city offers a rich cultural experience and a vibrant community that values diversity and innovation.
    Find jobs in New York, NY

What are similar companies to Petco?

  1. Chewy
    Chewy is an online pet retailer that specializes in pet food, toys, and supplies. It has a large inventory and offers convenient home delivery. Chewy operates across the United States, providing services to a wide range of pet owners. The company is known for its excellent customer service and quick delivery options.


  2. Pet Valu
    Pet Valu is a retail chain offering a variety of pet supplies, including food, toys, and grooming products. It operates multiple stores in the United States, focusing on providing quality products at affordable prices. Pet Valu's knowledgeable staff helps customers find the right products for their pets.


  3. Kriser's Natural Pet
    Kriser's Natural Pet is a family-owned business that provides natural and organic pet food and supplies. They focus on quality and safety, offering products that are free from artificial additives. Kriser's has locations in the United States, serving pet owners who prefer natural options for their pets.


  4. Merrick Pet Care
    Merrick Pet Care is known for its high-quality pet food products. The company offers a range of grain-free and limited-ingredient formulas. Merrick Pet Care operates nationwide, providing premium nutrition to pets. Its products are available in both retail stores and online.


  5. BarkBox
    BarkBox is a subscription service that delivers curated packages of dog-approved goodies every month. Each box includes toys, treats, and other fun items. BarkBox serves customers across the United States, delighting dog owners with their monthly surprises.


  6. Petland
    Petland is a retailer that offers a variety of pets, including dogs, cats, and small animals. They provide a selection of purebred and designer breeds, along with pet supplies. Petland operates multiple locations across the United States, catering to pet lovers looking for their new furry friends.


  7. Pet Supplies Plus
    Pet Supplies Plus is a chain of pet supply stores offering a wide range of products, from food to grooming supplies. They provide expert advice to help customers care for their pets. With locations across the United States, Pet Supplies Plus aims to be a one-stop shop for all pet needs.


  8. Dogtopia
    Dogtopia is a franchise that provides daycare and spa services for dogs. They offer a safe and fun environment for dogs to socialize and get groomed. Dogtopia has locations across the United States, giving pet owners peace of mind when they need to leave their dogs in care.


  9. Pet Supermarket
    Pet Supermarket is a retail chain that offers a wide selection of pet food, toys, and accessories. They focus on providing quality products and excellent customer service. With numerous locations across the United States, Pet Supermarket serves the needs of pet owners everywhere.


  10. Woof Gang Bakery & Grooming
    Woof Gang Bakery & Grooming provides grooming services, bakery treats, and retail products for dogs and cats. They focus on offering a fun and safe environment for pets. With many locations across the United States, Woof Gang Bakery & Grooming combines the joy of treats with professional grooming services.

Want to become a part of the Retail-General industry?