Company
Overview

About Quest Diagnostics

http://www.questdiagnostics.com/home.html
Hospitals and Healthcare
47000 Employees
Type: Company - Public
Secaucus, NJ
Quest Diagnostics is a leading provider of diagnostic information services. The company helps people and their doctors make better healthcare decisions. Quest Diagnostics offers a wide range of tests and services. These services cover many areas of medicine. The company uses advanced technology and expert staff to deliver accurate results. Quest Diagnostics works with healthcare providers to improve patient care. They focus on providing reliable and timely information. This helps doctors make informed decisions about treatment. Quest Diagnostics values quality and innovation. They invest in research and development to stay at the forefront of medical diagnostics. The company is committed to patient safety and confidentiality. They follow strict guidelines to protect personal information. Quest Diagnostics employs a large team of professionals dedicated to excellence. They strive to provide the best service to their clients and patients.

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What are people saying about working at Quest Diagnostics?

Quest Diagnostics offers flexible work schedules and good benefits, but employees face challenges such as understaffing, limited growth opportunities, and inconsistent management. While some roles provide positive training and supportive environments, others highlight issues like favoritism, gender bias, and high turnover rates.

Quest Diagnostics Reviews

Friendly and helpful work environment

04/22/2025 - Puyallup, WA


Pros

Make your own schedule, flexible hours, helpful team that answers any and all questions, great training!


Cons

Don’t get paid mileage for ExamOne.

Great Experience

04/22/2025 - Birmingham, AL


Pros

Team collaboration and great culture


Cons

None that I can think of

Beware

04/22/2025 - Miramar, FL


Pros

Good solid company with great career options


Cons

The forced overtime is why quest diagnotics have a high turn over rate. If you don't work overtime termination will be in your near future.

It was okay

04/22/2025 - Chantilly, VA


Pros

The workload was very easy


Cons

No opportunity to grow, toxic environment.

work is work

04/23/2025 - San Jose, CA


Pros

love the work environment. match 401k up to 5%.


Cons

coworkers and supervisors make or break it.constantly changing test

Continuous Favoritism Bad Hiring Practices

04/24/2025 - Atlanta, GA


Pros

401k 5% Matching and stock options.


Cons

Gender bias in pay. Men consistently paid more than women despite women have same or more experience in various front line and management roles. Grandfathered positions and potentially racist hiring practices.

Quest Diagnostics Toxicology Lab Review

04/25/2025 - Lenexa, KS


Pros

There were opportunities to learn how to use GC and LC instrumentation.


Cons

Non-traditional shifts 5:00 AM-1:30 PM, 12:00-8:30 PM, or 8:00 PM- 5:30 AMMust work at least one weekend day. Overtime was pretty regular and during their busy season required 5-10 hours per week.

Pretty much no different than a factory job

04/27/2025 - Miami, FL


Pros

* Overnight workers get a slight pay bump * An easy job to do/learn


Cons

* Management is rude and does not care about the employee* There is very little room for moving up directly* You are expected to stay overtime if the work isn't done by the end of your shift* They swap your schedule after the fact even knowing your avaliablility

Good starter role

04/28/2025 - Marlborough, MA


Pros

Accrue a lot of time off (6hrs every 2 weeks)Pays well compared to other diagnostics labsLoved my coworkers


Cons

Incredibly understaffedSick days also come out of personal PTO bankCorporate doesn't understand what turnaround times are realistic based on the staff per shift

Pay

04/29/2025 - Indianapolis, IN


Pros

Good company, pay increase, bonus


Cons

United Healthcare insures Quest employees

Self serving

03/14/2025 - null


Pros

Fast pacedNo insurance authorization


Cons

To many hats to fill Lower paying Hard to get days offUnable to get help if needed during working hours

Great Team

03/10/2025 - Saint Louis, MO


Pros

Great team to be on. team collaborates.


Cons

Nothing to complain about at this time

Good place to work

03/04/2025 - Collegeville, PA


Pros

Coworkers are great and committed to company's mission


Cons

Like most of corporate America, senior and executive leadership has fully embraced the "do more with less" philosophy which puts a lot of strain on existing staff

No work life balance

03/11/2025 - null


Pros

Health Benefits and profit sharing


Cons

Lack of staffNo management support

Perfect company

03/08/2025 - Hackensack, NJ


Pros

Good payment Good self service on the website Excellent experience


Cons

Bad vacation system and low PTO DAYS



Page 1
Pie chart of the distribution of reviews for Quest Diagnostics. 7.3% of reviews are 'Neutral'. 19.4% of reviews are 'Negative'. 28.5% of reviews are 'Positive'. 44.7% of reviews are 'Mixed'.

What are popular careers at Quest Diagnostics?

  1. Phlebotomist
    Phlebotomists draw blood for tests, transfusions, or donations. They work in hospitals, clinics, and labs. They must follow safety and hygiene rules.
    Find Phlebotomist jobs


  2. Class B Driver
    Class B drivers operate vehicles like buses and trucks. They transport lab samples and supplies. They need a valid driver's license and clean driving record.
    Find Class B Driver jobs


  3. Medical Laboratory Scientist
    Medical Laboratory Scientists analyze body fluids and samples. They use lab equipment to find diseases. They must follow detailed procedures and report findings.
    Find Medical Laboratory Scientist jobs


  4. Mobile Examiner
    Mobile Examiners visit patients at home or work. They collect samples for testing. They need to be friendly and professional with patients.
    Find Mobile Examiner jobs


  5. Account Manager
    Account Managers build relationships with clients. They understand client needs and offer services. They work to keep clients happy and satisfied.
    Find Account Manager jobs


  6. Laboratory Technician
    Laboratory Technicians assist scientists in the lab. They prepare samples and run tests. They need to follow instructions carefully and work accurately.
    Find Laboratory Technician jobs


  7. Scientist
    Scientists conduct research and experiments. They develop new tests and improve existing ones. They need strong analytical skills and attention to detail.
    Find Scientist jobs


  8. Representative
    Representatives promote Quest Diagnostics services. They meet with potential clients and explain benefits. They need good communication and sales skills.
    Find Representative jobs


  9. Histotechnologist
    Histotechnologists prepare tissue samples for examination. They use special stains and techniques. They need to be precise and follow protocols.
    Find Histotechnologist jobs


  10. Customer Service Representative
    Customer Service Representatives help clients with questions and concerns. They provide information and solve problems. They need excellent communication and problem-solving skills.
    Find Customer Service Representative jobs

Where is Quest Diagnostics hiring?

  1. San Juan Capistrano, CA
    In San Juan Capistrano, the work environment is vibrant and dynamic. The city offers a mix of urban and suburban settings, providing a balanced lifestyle. Employees enjoy a strong sense of community and access to beautiful outdoor spaces.
    Find jobs in San Juan Capistrano, CA


  2. Lenexa, KS
    Lenexa provides a welcoming and supportive work atmosphere. The city is known for its friendly residents and excellent schools. Employees can enjoy a high quality of life with plenty of recreational activities and cultural events.
    Find jobs in Lenexa, KS


  3. Lewisville, TX
    Working in Lewisville means being part of a growing and innovative community. The city offers a blend of modern amenities and a small-town feel. Employees benefit from a strong local economy and a variety of entertainment options.
    Find jobs in Lewisville, TX


  4. Indianapolis, IN
    Indianapolis is a bustling city with a rich cultural scene. The work environment is professional and engaging. Employees can enjoy a vibrant nightlife, diverse dining options, and numerous outdoor activities.
    Find jobs in Indianapolis, IN


  5. Chantilly, VA
    Chantilly offers a serene and picturesque work environment. The city is known for its beautiful landscapes and historic sites. Employees enjoy a peaceful lifestyle with easy access to Washington, D.C., and its many attractions.
    Find jobs in Chantilly, VA


  6. Clifton, NJ
    Clifton provides a dynamic and accessible work setting. The city offers a mix of urban and suburban living. Employees benefit from a strong sense of community and convenient access to New York City and its amenities.
    Find jobs in Clifton, NJ


  7. Tampa, FL
    In Tampa, the work environment is vibrant and lively. The city is known for its warm climate and beautiful beaches. Employees enjoy a relaxed lifestyle with plenty of outdoor activities and a thriving arts scene.
    Find jobs in Tampa, FL


  8. Oklahoma City, OK
    Oklahoma City offers a welcoming and friendly work atmosphere. The city is known for its rich history and cultural attractions. Employees enjoy a strong sense of community and a variety of recreational activities.
    Find jobs in Oklahoma City, OK


  9. Pittsburgh, PA
    Pittsburgh provides a unique and inspiring work environment. The city is known for its industrial heritage and cultural offerings. Employees benefit from a vibrant arts scene, excellent dining options, and a strong sense of community.
    Find jobs in Pittsburgh, PA


  10. Houston, TX
    Houston offers a dynamic and diverse work environment. The city is known for its energy sector and cultural diversity. Employees enjoy a vibrant lifestyle with plenty of entertainment options, dining, and outdoor activities.
    Find jobs in Houston, TX

What are similar companies to Quest Diagnostics?

  1. Medpace
    Medpace is a full-service clinical contract research organization (CRO). They help companies develop new medicines and medical devices. Medpace operates in the United States, Europe, and Asia. Their headquarters is in Cincinnati, Ohio, with additional offices in the US and around the world.


  2. NantHealth
    NantHealth is a biotechnology company that focuses on personalized medicine. They use technology to tailor treatments to individual patients. NantHealth has locations in the United States, including California, Florida, and Pennsylvania. Their main office is in Culver City, California.


  3. Psychemedics Corporation
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  4. Thermo Fisher Scientific
    Thermo Fisher Scientific is a global leader in scientific services and products. They provide tools and services for research and healthcare. The company has a presence in over 100 countries. Thermo Fisher Scientific's headquarters is in Waltham, Massachusetts, with many other locations worldwide.


  5. Myriad Genetics
    Myriad Genetics focuses on genetic testing and precision medicine. They offer tests to help diagnose and treat various conditions. Myriad Genetics operates in the United States and internationally. Their main office is in Salt Lake City, Utah, with additional locations in several countries.


  6. Charles River Laboratories
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