Company
Overview

About Quest Diagnostics

http://www.questdiagnostics.com/home.html
Hospitals and Healthcare
47000 Employees
Type: Company - Public
Secaucus, NJ
Quest Diagnostics, a leading provider in diagnostic information services, helps individuals and healthcare professionals make better decisions. They offer a wide range of testing services that assist in early detection and ongoing management of health conditions. Quest Diagnostics is known for its commitment to quality, accuracy, and fast results. Their team of experts works diligently to ensure every test is performed with the highest standards. This dedication makes them a trusted partner in healthcare, providing valuable insights to improve health outcomes.

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What are people saying about working at Quest Diagnostics?

Quest Diagnostics offers flexible schedules, good benefits, and a learning environment, but faces issues such as understaffing, forced overtime, and concerns about workplace culture. Employees appreciate supportive management and team collaboration, but some find the company’s compensation and career advancement opportunities limited.

Quest Diagnostics Reviews

Friendly and helpful work environment

04/22/2025 - Puyallup, WA


Pros

Make your own schedule, flexible hours, helpful team that answers any and all questions, great training!


Cons

Don’t get paid mileage for ExamOne.

Great Experience

04/22/2025 - Birmingham, AL


Pros

Team collaboration and great culture


Cons

None that I can think of

Beware

04/22/2025 - Miramar, FL


Pros

Good solid company with great career options


Cons

The forced overtime is why quest diagnotics have a high turn over rate. If you don't work overtime termination will be in your near future.

It was okay

04/22/2025 - Chantilly, VA


Pros

The workload was very easy


Cons

No opportunity to grow, toxic environment.

work is work

04/23/2025 - San Jose, CA


Pros

love the work environment. match 401k up to 5%.


Cons

coworkers and supervisors make or break it.constantly changing test

Continuous Favoritism Bad Hiring Practices

04/24/2025 - Atlanta, GA


Pros

401k 5% Matching and stock options.


Cons

Gender bias in pay. Men consistently paid more than women despite women have same or more experience in various front line and management roles. Grandfathered positions and potentially racist hiring practices.

Quest Diagnostics Toxicology Lab Review

04/25/2025 - Lenexa, KS


Pros

There were opportunities to learn how to use GC and LC instrumentation.


Cons

Non-traditional shifts 5:00 AM-1:30 PM, 12:00-8:30 PM, or 8:00 PM- 5:30 AMMust work at least one weekend day. Overtime was pretty regular and during their busy season required 5-10 hours per week.

Pretty much no different than a factory job

04/27/2025 - Miami, FL


Pros

* Overnight workers get a slight pay bump * An easy job to do/learn


Cons

* Management is rude and does not care about the employee* There is very little room for moving up directly* You are expected to stay overtime if the work isn't done by the end of your shift* They swap your schedule after the fact even knowing your avaliablility

Good starter role

04/28/2025 - Marlborough, MA


Pros

Accrue a lot of time off (6hrs every 2 weeks)Pays well compared to other diagnostics labsLoved my coworkers


Cons

Incredibly understaffedSick days also come out of personal PTO bankCorporate doesn't understand what turnaround times are realistic based on the staff per shift

Pay

04/29/2025 - Indianapolis, IN


Pros

Good company, pay increase, bonus


Cons

United Healthcare insures Quest employees

Self serving

03/14/2025 - null


Pros

Fast pacedNo insurance authorization


Cons

To many hats to fill Lower paying Hard to get days offUnable to get help if needed during working hours

Great Team

03/10/2025 - Saint Louis, MO


Pros

Great team to be on. team collaborates.


Cons

Nothing to complain about at this time

Good place to work

03/04/2025 - Collegeville, PA


Pros

Coworkers are great and committed to company's mission


Cons

Like most of corporate America, senior and executive leadership has fully embraced the "do more with less" philosophy which puts a lot of strain on existing staff

No work life balance

03/11/2025 - null


Pros

Health Benefits and profit sharing


Cons

Lack of staffNo management support

Perfect company

03/08/2025 - Hackensack, NJ


Pros

Good payment Good self service on the website Excellent experience


Cons

Bad vacation system and low PTO DAYS



Page 1
Pie chart of the distribution of reviews for Quest Diagnostics. 7.0% of reviews are 'Neutral'. 19.5% of reviews are 'Negative'. 28.7% of reviews are 'Positive'. 44.8% of reviews are 'Mixed'.

What are popular careers at Quest Diagnostics?

  1. Phlebotomist
    Phlebotomists draw blood for tests, transfusions, and donations. They work in hospitals, clinics, and labs.
    Find Phlebotomist jobs


  2. Medical Laboratory Scientist
    Medical Laboratory Scientists run tests on blood and body fluids. They use the results to help doctors diagnose and treat conditions.
    Find Medical Laboratory Scientist jobs


  3. Class B Driver
    Class B drivers operate vehicles to transport specimens and supplies. They follow safety protocols to ensure timely deliveries.
    Find Class B Driver jobs


  4. Mobile Examiner
    Mobile Examiners travel to worksites to collect specimens. They perform tests in a mobile setting while ensuring accuracy and reliability.
    Find Mobile Examiner jobs


  5. Delivery Driver
    Delivery Drivers transport lab specimens and materials. They ensure timely and safe delivery to healthcare facilities.
    Find Delivery Driver jobs


  6. Account Manager
    Account Managers build and maintain relationships with clients. They work to understand client needs and deliver quality service.
    Find Account Manager jobs


  7. Scientist
    Scientists conduct research and experiments. They develop new methods and improve existing tests for better patient care.
    Find Scientist jobs


  8. Laboratory Technician
    Laboratory Technicians assist scientists and medical laboratory scientists. They perform routine tests and maintain lab equipment.
    Find Laboratory Technician jobs


  9. Representative
    Representatives promote Quest Diagnostics services. They work with clients to meet their needs and grow business relationships.
    Find Representative jobs


  10. Customer Service Representative
    Customer Service Representatives help clients with inquiries. They provide excellent service and resolve issues quickly and effectively.
    Find Customer Service Representative jobs

Where is Quest Diagnostics hiring?

  1. San Juan Capistrano, CA
    In San Juan Capistrano, professionals enjoy a vibrant community atmosphere. The local work environment is collaborative and values innovation, making it a great place for growth.
    Find jobs in San Juan Capistrano, CA


  2. Indianapolis, IN
    Indianapolis offers a dynamic job market with plenty of opportunities. The city's strong business community creates a supportive environment for career advancement.
    Find jobs in Indianapolis, IN


  3. Lewisville, TX
    Working in Lewisville provides access to a growing job market with diverse opportunities. The city's commitment to education and professional development makes it an excellent choice for career growth.
    Find jobs in Lewisville, TX


  4. Chantilly, VA
    Chantilly offers a strategic location near the nation's capital. Professionals benefit from a mix of urban and suburban lifestyle, with plenty of job opportunities.
    Find jobs in Chantilly, VA


  5. Lenexa, KS
    Lenexa provides a welcoming work environment with a strong sense of community. The city's commitment to education and professional development makes it an excellent place for career growth.
    Find jobs in Lenexa, KS


  6. Oklahoma City, OK
    In Oklahoma City, professionals can find a thriving job market with many opportunities. The city’s vibrant business community supports career growth and professional development.
    Find jobs in Oklahoma City, OK


  7. Tampa, FL
    Tampa offers a diverse job market and a vibrant community. The city’s warm climate and diverse industries make it an appealing place for career growth.
    Find jobs in Tampa, FL


  8. Clifton, NJ
    Clifton provides a professional atmosphere with plenty of opportunities. The city's proximity to New York City offers additional career prospects for those looking to expand their horizons.
    Find jobs in Clifton, NJ


  9. Pittsburgh, PA
    Pittsburgh offers a rich job market with diverse opportunities. The city’s focus on education and innovation creates a dynamic environment for professional growth.
    Find jobs in Pittsburgh, PA


  10. Houston, TX
    In Houston, professionals enjoy a thriving job market with a variety of opportunities. The city’s strong business community and diverse industries make it an excellent place for career advancement.
    Find jobs in Houston, TX

What are similar companies to Quest Diagnostics?

  1. Medpace
    Medpace specializes in clinical research and offers various services for the pharmaceutical industry. They focus on speeding up drug development and improving patient outcomes. Medpace operates globally, with major locations in Cincinnati, Ohio, and other sites across the United States.


  2. NantHealth
    NantHealth provides cutting-edge medical services and technologies. They work in cancer treatment, precision medicine, and telehealth. NantHealth has offices in Culver City, California, and other places in the U.S., serving a broad client base.


  3. Psychemedics Corporation
    Psychemedics Corporation is involved in advanced testing services, especially for drugs and alcohol. They offer workplace testing, health monitoring, and more. Psychemedics operates nationwide, with headquarters in Malibu, California, and additional offices in other parts of the country.


  4. Thermo Fisher Scientific
    Thermo Fisher Scientific is a global leader in scientific instruments and laboratory supplies. They provide a wide range of services for research and healthcare. This company has locations across the world, with headquarters in Waltham, Massachusetts, and significant presence in Europe and Asia.


  5. Myriad Genetics
    Myriad Genetics focuses on genetic testing and biotechnology. Their services include hereditary cancer testing and other personalized medicine solutions. Myriad operates in Salt Lake City, Utah, and several other locations in the United States.


  6. Charles River Laboratories
    Charles River Laboratories offers research and testing services for the pharmaceutical and biotechnology industries. They specialize in drug development and safety testing. Charles River has facilities across the United States, with headquarters in Wilmington, Massachusetts, and significant operations in Europe and Asia.

Want to become a part of the Hospitals and Healthcare industry?