Company
Overview

About Quest Diagnostics

http://www.questdiagnostics.com/home.html
Hospitals and Healthcare
47000 Employees
Type: Company - Public
Secaucus, NJ
Quest Diagnostics is a leading provider of diagnostic information services. The company helps people and their doctors by providing important health information. This information allows doctors to make better decisions for patient care. Quest Diagnostics offers a wide range of tests that help detect, prevent, and treat diseases. The company uses advanced technology and experienced professionals to ensure accurate and timely results. Quest Diagnostics is committed to helping people live healthier lives through precise and reliable diagnostic services. Quest Diagnostics also focuses on innovation and quality. The company invests in the latest technology and research to improve testing methods. This commitment ensures that patients receive the best possible care. Quest Diagnostics operates in many locations, making their services accessible to a wide audience. They offer a variety of testing options to meet different needs. Their team of experts provides reliable and timely results to help doctors make informed decisions. Quest Diagnostics is a trusted partner in the healthcare industry, dedicated to improving patient outcomes through accurate diagnostics.

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What are people saying about working at Quest Diagnostics?

Quest Diagnostics offers flexible hours and a helpful team for phlebotomists, but some positions may require mandatory overtime. Employees appreciate good pay and benefits, but there are concerns about understaffing, management issues, and the impact on work-life balance.

Quest Diagnostics Reviews

Friendly and helpful work environment

04/22/2025 - Puyallup, WA


Pros

Make your own schedule, flexible hours, helpful team that answers any and all questions, great training!


Cons

Don’t get paid mileage for ExamOne.

Great Experience

04/22/2025 - Birmingham, AL


Pros

Team collaboration and great culture


Cons

None that I can think of

Beware

04/22/2025 - Miramar, FL


Pros

Good solid company with great career options


Cons

The forced overtime is why quest diagnotics have a high turn over rate. If you don't work overtime termination will be in your near future.

It was okay

04/22/2025 - Chantilly, VA


Pros

The workload was very easy


Cons

No opportunity to grow, toxic environment.

work is work

04/23/2025 - San Jose, CA


Pros

love the work environment. match 401k up to 5%.


Cons

coworkers and supervisors make or break it.constantly changing test

Continuous Favoritism Bad Hiring Practices

04/24/2025 - Atlanta, GA


Pros

401k 5% Matching and stock options.


Cons

Gender bias in pay. Men consistently paid more than women despite women have same or more experience in various front line and management roles. Grandfathered positions and potentially racist hiring practices.

Quest Diagnostics Toxicology Lab Review

04/25/2025 - Lenexa, KS


Pros

There were opportunities to learn how to use GC and LC instrumentation.


Cons

Non-traditional shifts 5:00 AM-1:30 PM, 12:00-8:30 PM, or 8:00 PM- 5:30 AMMust work at least one weekend day. Overtime was pretty regular and during their busy season required 5-10 hours per week.

Pretty much no different than a factory job

04/27/2025 - Miami, FL


Pros

* Overnight workers get a slight pay bump * An easy job to do/learn


Cons

* Management is rude and does not care about the employee* There is very little room for moving up directly* You are expected to stay overtime if the work isn't done by the end of your shift* They swap your schedule after the fact even knowing your avaliablility

Good starter role

04/28/2025 - Marlborough, MA


Pros

Accrue a lot of time off (6hrs every 2 weeks)Pays well compared to other diagnostics labsLoved my coworkers


Cons

Incredibly understaffedSick days also come out of personal PTO bankCorporate doesn't understand what turnaround times are realistic based on the staff per shift

Pay

04/29/2025 - Indianapolis, IN


Pros

Good company, pay increase, bonus


Cons

United Healthcare insures Quest employees

Self serving

03/14/2025 - null


Pros

Fast pacedNo insurance authorization


Cons

To many hats to fill Lower paying Hard to get days offUnable to get help if needed during working hours

Great Team

03/10/2025 - Saint Louis, MO


Pros

Great team to be on. team collaborates.


Cons

Nothing to complain about at this time

Good place to work

03/04/2025 - Collegeville, PA


Pros

Coworkers are great and committed to company's mission


Cons

Like most of corporate America, senior and executive leadership has fully embraced the "do more with less" philosophy which puts a lot of strain on existing staff

No work life balance

03/11/2025 - null


Pros

Health Benefits and profit sharing


Cons

Lack of staffNo management support

Perfect company

03/08/2025 - Hackensack, NJ


Pros

Good payment Good self service on the website Excellent experience


Cons

Bad vacation system and low PTO DAYS



Page 1
Pie chart of the distribution of reviews for Quest Diagnostics. 6.8% of reviews are 'Neutral'. 19.6% of reviews are 'Negative'. 29.3% of reviews are 'Positive'. 44.3% of reviews are 'Mixed'.

What are popular careers at Quest Diagnostics?

  1. Phlebotomist
    Phlebotomists draw blood for tests, transfusions, or donations. They follow sterile techniques and ensure patient comfort.
    Find Phlebotomist jobs


  2. Medical Laboratory Scientist
    Medical Laboratory Scientists perform tests on samples of tissue, blood, and other substances. They analyze the results to help diagnose diseases.
    Find Medical Laboratory Scientist jobs


  3. Class B Driver
    Class B Drivers operate vehicles such as straight trucks. They transport lab samples and supplies safely.
    Find Class B Driver jobs


  4. Mobile Examiner
    Mobile Examiners travel to different locations to conduct health screenings. They collect samples and perform basic tests on-site.
    Find Mobile Examiner jobs


  5. Delivery Driver
    Delivery Drivers transport lab samples and supplies. They ensure that items arrive safely and on time.
    Find Delivery Driver jobs


  6. Account Manager
    Account Managers maintain relationships with clients. They help businesses manage their account services and ensure satisfaction.
    Find Account Manager jobs


  7. Scientist
    Scientists conduct research and experiments. They develop new methods and techniques to improve lab processes.
    Find Scientist jobs


  8. Customer Service Representative
    Customer Service Representatives help clients with inquiries. They provide information and resolve issues to ensure customer satisfaction.
    Find Customer Service Representative jobs


  9. Representative
    Representatives act as liaisons between the company and its clients. They promote services and handle administrative tasks.
    Find Representative jobs


  10. Laboratory Technician
    Laboratory Technicians assist scientists and technologists. They prepare samples, operate lab equipment, and maintain a clean workspace.
    Find Laboratory Technician jobs

Where is Quest Diagnostics hiring?

  1. San Juan Capistrano, CA
    In San Juan Capistrano, work in a vibrant community. Employees enjoy a relaxed pace, beautiful weather, and the chance to collaborate in state-of-the-art facilities.
    Find jobs in San Juan Capistrano, CA


  2. Indianapolis, IN
    Join the workforce in Indianapolis, a city known for its friendly atmosphere and strong sense of community. Enjoy a variety of recreational activities and a balanced lifestyle.
    Find jobs in Indianapolis, IN


  3. Lewisville, TX
    Working in Lewisville offers a dynamic environment. Employees benefit from a growing city and access to modern amenities. The chance to grow professionally while enjoying a vibrant community is available here.
    Find jobs in Lewisville, TX


  4. Lenexa, KS
    In Lenexa, work in a community that values collaboration and teamwork. The area offers a good work-life balance, with plenty of activities and attractions nearby.
    Find jobs in Lenexa, KS


  5. Chantilly, VA
    Chantilly provides a modern and vibrant workplace. Employees enjoy a mix of urban and suburban living. The city offers numerous amenities and a supportive community.
    Find jobs in Chantilly, VA


  6. Oklahoma City, OK
    Work in Oklahoma City, a city full of energy and growth. The job environment here is dynamic, and employees enjoy a mix of professional opportunities and a friendly community.
    Find jobs in Oklahoma City, OK


  7. Tampa, FL
    In Tampa, enjoy a warm climate and a lively community. Employees work in a growing city with plenty of recreational activities and a diverse cultural scene.
    Find jobs in Tampa, FL


  8. Clifton, NJ
    Clifton offers a close-knit community and a great place to work. Employees benefit from a balance of professional opportunities and a welcoming environment.
    Find jobs in Clifton, NJ


  9. Pittsburgh, PA
    In Pittsburgh, work in a city known for its rich history and innovation. Employees enjoy a vibrant community and many cultural attractions.
    Find jobs in Pittsburgh, PA


  10. Secaucus, NJ
    Secaucus provides a modern workplace with easy access to many amenities. Employees enjoy a blend of professional opportunities and a vibrant community.
    Find jobs in Secaucus, NJ

What are similar companies to Quest Diagnostics?

  1. Medpace
    Medpace specializes in clinical research services. They help biopharmaceutical companies accelerate the development of promising treatments and devices. They work in locations such as Cincinnati, Ohio, and Louisville, Kentucky.


  2. NantHealth
    NantHealth is at the forefront of personalized medicine. They provide cutting-edge solutions for medical genomics and clinical analytics. Their operations span across the United States, with significant presence in Los Angeles, California.


  3. Psychemedics Corporation
    Psychemedics Corporation focuses on the development and sale of technologies for drug testing and health monitoring. They have locations in California and Washington, D.C., among other places.


  4. Thermo Fisher Scientific
    Thermo Fisher Scientific is a global leader in scientific services and products. They serve customers in healthcare, industrial, and government sectors. They have a wide presence, with major offices in Waltham, Massachusetts, and San Jose, California.


  5. Myriad Genetics
    Myriad Genetics focuses on genetic testing and precision medicine. They help in the detection of hereditary cancer risks and other genetic diseases. They operate in Salt Lake City, Utah, and other locations across the U.S.


  6. Charles River Laboratories
    Charles River Laboratories is a provider of preclinical research services for drug and device development. They support the life sciences industry with extensive laboratory research. They have significant operations in Wilmington, Massachusetts, and North Carolina.

Want to become a part of the Hospitals and Healthcare industry?