Company
Overview

About Quest Diagnostics

http://www.questdiagnostics.com/home.html
Hospitals and Healthcare
47000 Employees
Type: Company - Public
Secaucus, NJ
Quest Diagnostics is a leading provider of diagnostic information services. The company helps people and their doctors make better healthcare decisions. Quest Diagnostics offers a wide range of tests and services. These services cover many areas of medicine. The company uses advanced technology to provide accurate and timely results. Quest Diagnostics works with healthcare providers to improve patient care. They focus on quality, innovation, and customer service. Quest Diagnostics employs many professionals in various roles. They work in laboratories, sales, and customer service. The company values teamwork and continuous learning. Quest Diagnostics offers opportunities for career growth and development. They aim to provide a supportive and inclusive work environment. This commitment helps them deliver excellent service to their clients and patients.

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What are people saying about working at Quest Diagnostics?

Quest Diagnostics offers competitive pay, benefits, and opportunities for career growth, but employees often face challenges such as strict schedules, heavy workloads, and a toxic work environment. The company is praised for its supportive management and clear job duties, but also criticized for unrealistic expectations and poor communication.

Quest Diagnostics Reviews

Night Shift

02/16/2025 - Chantilly, VA


Pros

Good pay differential. Good independent work.Can switch to afternoon, but not morning shift.


Cons

Strict scheduleStrict time off policyWorking weekends

Great company

02/18/2025 - Atlanta, GA


Pros

Great Company good pay. Job stability.


Cons

No automatic vacation after a year.

Hostile and Toxic behind curtains

02/20/2025 - Clifton, NJ


Pros

Nice building, close to nyc, free coffee, $5k tuition assistance


Cons

Common physical overuse injuries, toxic people everywhere, terrible hr new pto policies meant to trick you to lose hours, HR tolerates all kinds of inappropriate behavior amongst people, feels like a sweatshop culture

Pay too low

02/24/2025 - Pompano Beach, FL


Pros

I’ve had great managers working for quest


Cons

huge workload, low pay. company is going very corporate so they cut cost anywhere they can.

Horrible

01/07/2025 - null


Pros

There are no pros to working for this company


Cons

Low pay, expected to take an unrealistic number of patients, poor benefits, no protection from violence, on the Disney experience train.

Good Benefits.

01/13/2025 - Houston, TX


Pros

Opportunities for Advancements.Great Benefits


Cons

There are no cost of living raises.

Leadership Needs Changes

01/06/2025 - null


Pros

Company CarWork Your Own Schedule


Cons

Miscommunication between leadership and employeesNo real work life balanceMore concerned about growth instead of listening to clients

A Fortune 500 company specialized in helping patients around the globe get the results they need in the health field.

01/08/2025 - San Jose, CA


Pros

Good vision, health and dental benefits. Fast-paced and adaptive work environment. External and Internal teams are helpful and resourceful when it comes to troubleshooting.


Cons

Dispatch coordinators relay incorrect information at times. Long hours driving on the road depending on location of issue(s).

Not a good environment

01/09/2025 - Cleveland, OH


Pros

- PTO - Flexible within some departments


Cons

- The minute I submitted disability accommodations they denied them. - I got in trouble for going out of the lab for water breaks.- You’d get in trouble for chatting with a coworker even if you were still working.- Always increasing specimens accepted to the lab so workers experience an overload. Company is definitely quantity over quality. = stressful workday.- They never listen to employees on how the environment can improve.- Also dangerous location. Car break ins, and auto-theft all day.- Rotating weekends, and holiday hours.- Bad holiday and OT pay rate. (Its time and a half while other company’s are double or even triple time)

My coworkers were great

01/09/2025 - Lenexa, KS


Pros

It was a well run machine. Your job duties were very clear and you were given the tools to achieve greatness.


Cons

I didn’t really have any.

MLS 1

01/13/2025 - Lewisville, TX


Pros

Somewhat flexible hours for shifts


Cons

Workload may be a lot

Great for experience

01/08/2025 - Turlock, CA


Pros

Great to get experience as phlebotomist, good benefits


Cons

Low pay, short staff most of the time

Eh

01/08/2025 - Marlborough, MA


Pros

Consistant Schedule, Fair pay for the most part


Cons

No real leadership, no communication

It is what it is

01/21/2025 - Jacksonville, FL


Pros

If you are lucky enough to be on a good team and have a good director its manageable.


Cons

money, below industry standards, constantly changing the rules of the game to hit your numbers and make money. No budget relief for things that are not in your control such as blizzards, hurricanes, company loss with health care plans etc.

Travel

01/23/2025 - State College, PA


Pros

M-F no weekends off all Holidays


Cons

Pay not fair based off of experience. New people coming in made more than I did with less years experience.



Page 1
Pie chart of the distribution of reviews for Quest Diagnostics. 6.4% of reviews are 'Neutral'. 20.3% of reviews are 'Negative'. 27.8% of reviews are 'Positive'. 45.5% of reviews are 'Mixed'.

What are popular careers at Quest Diagnostics?

  1. Phlebotomist
    Phlebotomists draw blood for tests, transfusions, or donations. They work in hospitals, clinics, and labs. This role requires attention to detail and a calm demeanor.
    Find Phlebotomist jobs


  2. Class B Driver
    Class B drivers operate vehicles with a weight of 26,001 pounds or more. They transport lab specimens and supplies. This job requires a valid driver's license and safe driving skills.
    Find Class B Driver jobs


  3. Medical Laboratory Scientist
    Medical Laboratory Scientists analyze body fluids and tissue samples. They use advanced technology to provide accurate results. This role demands strong analytical skills and attention to detail.
    Find Medical Laboratory Scientist jobs


  4. Mobile Examiner
    Mobile Examiners conduct health screenings and tests at various locations. They travel to clients' homes or workplaces. This job requires flexibility and strong interpersonal skills.
    Find Mobile Examiner jobs


  5. Account Manager
    Account Managers build and maintain relationships with clients. They work to understand client needs and provide solutions. This role requires excellent communication and negotiation skills.
    Find Account Manager jobs


  6. Laboratory Technician
    Laboratory Technicians assist scientists in conducting tests and experiments. They prepare samples, operate equipment, and record data. This role requires a strong foundation in science and technical skills.
    Find Laboratory Technician jobs


  7. Scientist
    Scientists conduct research and develop new methods and products. They work in various fields, such as chemistry, biology, and genetics. This role requires a deep understanding of scientific principles and problem-solving skills.
    Find Scientist jobs


  8. Representative
    Representatives promote and sell products or services. They interact with clients and provide information. This role requires strong communication skills and a customer-focused approach.
    Find Representative jobs


  9. Licensed Practical Nurse
    Licensed Practical Nurses provide basic medical care. They work under the supervision of doctors and registered nurses. This role requires compassion and strong clinical skills.
    Find Licensed Practical Nurse jobs


  10. Histotechnologist
    Histotechnologists prepare tissue samples for examination. They use special techniques to ensure the samples are ready for analysis. This role requires precision and attention to detail.
    Find Histotechnologist jobs

Where is Quest Diagnostics hiring?

  1. San Juan Capistrano, CA
    In San Juan Capistrano, the work environment is vibrant and dynamic. The city offers a mix of urban and suburban settings, providing a balanced lifestyle. Employees enjoy a strong community feel and access to various amenities.
    Find jobs in San Juan Capistrano, CA


  2. Lenexa, KS
    Lenexa provides a welcoming and supportive work atmosphere. The city is known for its friendly residents and excellent schools. Employees benefit from a lower cost of living while still having access to quality services and entertainment.
    Find jobs in Lenexa, KS


  3. Lewisville, TX
    Working in Lewisville offers a modern and fast-paced environment. The city is known for its economic growth and diverse job opportunities. Employees enjoy a vibrant community with plenty of recreational activities and cultural events.
    Find jobs in Lewisville, TX


  4. Chantilly, VA
    Chantilly provides a professional and engaging work environment. The city is close to major highways and has a mix of urban and rural settings. Employees benefit from a strong sense of community and access to various amenities.
    Find jobs in Chantilly, VA


  5. Indianapolis, IN
    In Indianapolis, the workplace is dynamic and innovative. The city is known for its rich history and vibrant culture. Employees enjoy a strong economy and access to numerous recreational and cultural activities.
    Find jobs in Indianapolis, IN


  6. Tampa, FL
    Tampa offers a lively and diverse work environment. The city is known for its beautiful beaches and warm climate. Employees benefit from a growing economy and a wide range of recreational activities.
    Find jobs in Tampa, FL


  7. Clifton, NJ
    Clifton provides a professional and supportive work atmosphere. The city is known for its excellent schools and safe neighborhoods. Employees enjoy a strong sense of community and access to various amenities.
    Find jobs in Clifton, NJ


  8. Oklahoma City, OK
    Working in Oklahoma City offers a vibrant and growing environment. The city is known for its rich culture and diverse job opportunities. Employees enjoy a lower cost of living and a strong sense of community.
    Find jobs in Oklahoma City, OK


  9. Pittsburgh, PA
    Pittsburgh provides a dynamic and innovative work environment. The city is known for its rich history and cultural attractions. Employees benefit from a strong sense of community and access to various amenities.
    Find jobs in Pittsburgh, PA


  10. Houston, TX
    In Houston, the workplace is vibrant and diverse. The city is known for its economic growth and diverse job opportunities. Employees enjoy a strong sense of community and access to numerous recreational and cultural activities.
    Find jobs in Houston, TX

What are similar companies to Quest Diagnostics?

  1. Medpace
    Medpace is a full-service clinical contract research organization (CRO) that helps companies bring new drugs and devices to market. They offer a range of services including clinical trials, regulatory support, and data management. Medpace operates in multiple countries, with major offices in the United States, Europe, and Asia.


  2. NantHealth
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  3. Psychemedics Corporation
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  4. Thermo Fisher Scientific
    Thermo Fisher Scientific is a global leader in scientific services and solutions. They provide products and services for research, clinical trials, and diagnostics. With a strong presence in North America, Europe, and Asia, Thermo Fisher Scientific supports scientific communities worldwide.


  5. Myriad Genetics
    Myriad Genetics focuses on genetic testing and precision medicine. They offer tests for hereditary cancer, reproductive health, and other genetic conditions. Myriad Genetics operates in the United States, with major offices in Utah and Arizona, and they also serve international markets.


  6. Charles River Laboratories
    Charles River Laboratories is a leading provider of preclinical services for drug development. They offer a range of services including toxicology, pharmacology, and safety assessment. With facilities in North America, Europe, and Asia, Charles River Laboratories supports the global pharmaceutical industry.

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