Company
Overview

About Quest Diagnostics

http://www.questdiagnostics.com/home.html
Hospitals and Healthcare
47000 Employees
Type: Company - Public
Secaucus, NJ
Quest Diagnostics is a leading provider of diagnostic information services. The company offers a wide range of testing solutions to healthcare providers. Patients rely on Quest Diagnostics for accurate and timely test results. The company uses advanced technology and expert staff to ensure high-quality service. Quest Diagnostics serves millions of patients each year. They are dedicated to improving health outcomes and reducing medical costs. Quest Diagnostics provides various testing services. These include general health screenings, infectious disease testing, and specialized medical tests. The company works closely with healthcare providers to offer comprehensive care. They strive to make the testing process as easy as possible for patients. With locations across the country, Quest Diagnostics ensures convenient access to vital testing services. Their commitment to excellence helps healthcare providers make informed decisions.

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What are people saying about working at Quest Diagnostics?

Employees at Quest Diagnostics appreciate the flexible schedules and helpful teams, but often express concerns about management, overtime, and lack of opportunities for growth. While many praise the company culture and benefits, others highlight issues with favoritism, pay disparities, and demanding work environments.

Quest Diagnostics Reviews

Friendly and helpful work environment

04/22/2025 - Puyallup, WA


Pros

Make your own schedule, flexible hours, helpful team that answers any and all questions, great training!


Cons

Don’t get paid mileage for ExamOne.

Great Experience

04/22/2025 - Birmingham, AL


Pros

Team collaboration and great culture


Cons

None that I can think of

Beware

04/22/2025 - Miramar, FL


Pros

Good solid company with great career options


Cons

The forced overtime is why quest diagnotics have a high turn over rate. If you don't work overtime termination will be in your near future.

It was okay

04/22/2025 - Chantilly, VA


Pros

The workload was very easy


Cons

No opportunity to grow, toxic environment.

work is work

04/23/2025 - San Jose, CA


Pros

love the work environment. match 401k up to 5%.


Cons

coworkers and supervisors make or break it.constantly changing test

Continuous Favoritism Bad Hiring Practices

04/24/2025 - Atlanta, GA


Pros

401k 5% Matching and stock options.


Cons

Gender bias in pay. Men consistently paid more than women despite women have same or more experience in various front line and management roles. Grandfathered positions and potentially racist hiring practices.

Quest Diagnostics Toxicology Lab Review

04/25/2025 - Lenexa, KS


Pros

There were opportunities to learn how to use GC and LC instrumentation.


Cons

Non-traditional shifts 5:00 AM-1:30 PM, 12:00-8:30 PM, or 8:00 PM- 5:30 AMMust work at least one weekend day. Overtime was pretty regular and during their busy season required 5-10 hours per week.

Pretty much no different than a factory job

04/27/2025 - Miami, FL


Pros

* Overnight workers get a slight pay bump * An easy job to do/learn


Cons

* Management is rude and does not care about the employee* There is very little room for moving up directly* You are expected to stay overtime if the work isn't done by the end of your shift* They swap your schedule after the fact even knowing your avaliablility

Good starter role

04/28/2025 - Marlborough, MA


Pros

Accrue a lot of time off (6hrs every 2 weeks)Pays well compared to other diagnostics labsLoved my coworkers


Cons

Incredibly understaffedSick days also come out of personal PTO bankCorporate doesn't understand what turnaround times are realistic based on the staff per shift

Pay

04/29/2025 - Indianapolis, IN


Pros

Good company, pay increase, bonus


Cons

United Healthcare insures Quest employees

Self serving

03/14/2025 - null


Pros

Fast pacedNo insurance authorization


Cons

To many hats to fill Lower paying Hard to get days offUnable to get help if needed during working hours

Great Team

03/10/2025 - Saint Louis, MO


Pros

Great team to be on. team collaborates.


Cons

Nothing to complain about at this time

Good place to work

03/04/2025 - Collegeville, PA


Pros

Coworkers are great and committed to company's mission


Cons

Like most of corporate America, senior and executive leadership has fully embraced the "do more with less" philosophy which puts a lot of strain on existing staff

No work life balance

03/11/2025 - null


Pros

Health Benefits and profit sharing


Cons

Lack of staffNo management support

Perfect company

03/08/2025 - Hackensack, NJ


Pros

Good payment Good self service on the website Excellent experience


Cons

Bad vacation system and low PTO DAYS



Page 1
Pie chart of the distribution of reviews for Quest Diagnostics. 6.8% of reviews are 'Neutral'. 19.2% of reviews are 'Negative'. 29.7% of reviews are 'Positive'. 44.3% of reviews are 'Mixed'.

What are popular careers at Quest Diagnostics?

  1. Phlebotomist
    Phlebotomists draw blood for tests, transfusions, donations, or research. They explain procedures to patients to help them relax.
    Find Phlebotomist jobs


  2. Medical Laboratory Scientist
    Medical Laboratory Scientists perform tests on samples of body fluids and tissues. They analyze the results to help diagnose and treat diseases.
    Find Medical Laboratory Scientist jobs


  3. Class B Driver
    Class B drivers operate vehicles with a gross weight less than 26,001 pounds. They follow safety regulations and deliver goods or samples.
    Find Class B Driver jobs


  4. Mobile Examiner
    Mobile Examiners travel to patients’ locations to collect samples. They ensure the accuracy and quality of test results in various settings.
    Find Mobile Examiner jobs


  5. Delivery Driver
    Delivery Drivers transport lab samples between locations. They ensure timely and safe delivery, adhering to company guidelines.
    Find Delivery Driver jobs


  6. Account Manager
    Account Managers build and maintain relationships with clients. They manage accounts, ensuring customer satisfaction and business growth.
    Find Account Manager jobs


  7. Scientist
    Scientists conduct experiments and research to develop new tests and improve existing ones. They work in a lab or on-site at customers’ locations.
    Find Scientist jobs


  8. Laboratory Technician
    Laboratory Technicians assist scientists and perform routine tests. They follow precise protocols to ensure accurate and reliable results.
    Find Laboratory Technician jobs


  9. Customer Service Representative
    Customer Service Representatives help clients with inquiries and support. They provide excellent service, resolving issues to ensure customer satisfaction.
    Find Customer Service Representative jobs


  10. Representative
    Representatives market Quest Diagnostics services to businesses. They build relationships and promote the company’s offerings to potential clients.
    Find Representative jobs

Where is Quest Diagnostics hiring?

  1. San Juan Capistrano, CA
    A great place to work, this city offers a peaceful environment with plenty of opportunities to grow professionally. The area boasts a mix of urban and suburban settings, providing a balanced lifestyle.
    Find jobs in San Juan Capistrano, CA


  2. Lewisville, TX
    Lewisville provides a dynamic work atmosphere with a strong community feel. Employees can enjoy modern facilities while being part of a growing city with diverse job opportunities.
    Find jobs in Lewisville, TX


  3. Indianapolis, IN
    Working in Indianapolis means being in the heart of a thriving business hub. The city offers a mix of professional opportunities and a welcoming community, perfect for career advancement.
    Find jobs in Indianapolis, IN


  4. Lenexa, KS
    Lenexa combines a relaxed lifestyle with a vibrant work environment. It is an ideal place for those seeking a community-oriented atmosphere along with many professional opportunities.
    Find jobs in Lenexa, KS


  5. Chantilly, VA
    Chantilly offers a blend of urban amenities and suburban comfort. It's a great place to work with easy access to major routes and a supportive professional community.
    Find jobs in Chantilly, VA


  6. Oklahoma City, OK
    Oklahoma City provides a dynamic work setting with a friendly community. The city's growth offers numerous opportunities for career development and a balanced lifestyle.
    Find jobs in Oklahoma City, OK


  7. Tampa, FL
    Tampa offers a vibrant work environment with a warm climate and a strong sense of community. The city is known for its business growth and offers many opportunities for professional advancement.
    Find jobs in Tampa, FL


  8. Clifton, NJ
    Clifton combines a close-knit community with professional growth opportunities. It's a great place to work, offering a balance between urban amenities and suburban charm.
    Find jobs in Clifton, NJ


  9. Pittsburgh, PA
    Pittsburgh provides a rich work culture with a strong sense of community. The city offers diverse opportunities in various industries, making it a hub for career development.
    Find jobs in Pittsburgh, PA


  10. Houston, TX
    Houston offers a fast-paced work environment with a vibrant community. The city is a major hub for many industries, providing numerous opportunities for professional growth and development.
    Find jobs in Houston, TX

What are similar companies to Quest Diagnostics?

  1. Medpace
    Medpace is a full-service clinical contract research organization (CRO) that helps companies bring new medicines to market. They work on all stages of clinical trials, from early development to post-approval studies. Medpace operates in over 30 countries, with major offices in Cincinnati, Ohio, and other key locations around the world.


  2. NantHealth
    NantHealth focuses on personalized medicine and uses advanced technologies to tailor treatments to individual patients. The company aims to improve health outcomes through genetic testing and targeted therapies. NantHealth has facilities across the United States, with notable locations in Los Angeles, California, and Atlanta, Georgia.


  3. Psychemedics Corporation
    Psychemedics Corporation specializes in providing advanced drug testing services. They offer a range of testing solutions for workplaces, law enforcement, and clinical settings. The company serves clients across the United States, with a strong presence in California and growing operations in other states.


  4. Thermo Fisher Scientific
    Thermo Fisher Scientific is a leader in scientific services and solutions. They provide a range of products and services to researchers, including laboratory equipment, chemicals, and data analytics. With operations in more than 100 countries, Thermo Fisher has key locations in Waltham, Massachusetts, and cities around the globe.


  5. Myriad Genetics
    Myriad Genetics offers genetic testing and precision medicine services. They focus on identifying genetic risks for various diseases, helping patients and healthcare providers make informed decisions. Myriad operates in several countries, with significant facilities in Salt Lake City, Utah, and other regions.


  6. Charles River Laboratories
    Charles River Laboratories provides preclinical services to the pharmaceutical and biotech industries. They support the development of new drugs through laboratory studies and animal testing. Charles River has a global presence, with major locations in Wilmington, Massachusetts, and other key areas around the world.

Want to become a part of the Hospitals and Healthcare industry?