About Quest Diagnostics
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What are people saying about working at Quest Diagnostics?
Quest Diagnostics Reviews
Success Starts With Consistent Effort
09/27/2026 - San Juan Capistrano, CA
Pros
If you work hard, stay consistent, and give your best effort, your dedication will eventually be recognized. Keep pushing forward, even when no one is watching, because the work you put in today will create opportunities and results tomorrow.
Cons
Nothing that comes to mind.
Close to home, but too many issues to list
09/25/2026 - Riverview, FL
Pros
Close to my home and hours were convenient
Cons
Too many to even start to list
Bad leadership & terrible culture
09/16/2026 - Lewisville, TX
Pros
Job stability is good, at least in short term.
Cons
The leadership is very ineffective. Accountability is very low & hence team leads are never present when needed. It's a very bureaucratic & top-down organization. Compared to other organizations, in biotech the skills, education & experience of some of the leads are not up to par. Opportunities for growth or learning are minimal & promotions are solely based on your tenure. I wonder how patients place trust in such an organization.Work life balance is very bad unless you are "leader", wherein you can be deemed "working from home"!
Good communication but can be overwhelming at times
09/15/2026 - Denver, CO
Pros
Good communication and learning opportunity
Cons
Can be overwhelming, easy to burn out
Steady job but lacks advancement opportunities
09/15/2026 - Dallas, TX
Pros
Steady job, good IOP, pay for education
Cons
no advancement opportunities. Managment is spread thin.
Supportive team and great pay, but onboarding needs improvement
09/12/2026 - Shelbyville, TN
Pros
Great supervisor and team lead. Very supportive and helpful when I have questions about something I am not familiar with. Great pay. Opportunity to learn and grow in the company.
Cons
TNP process is a bit outrageous. Wish there were more hands on training during on boarding.
Lots of experience gained, but perpetually understaffed and overworked
09/11/2026 - Tampa, FL
Pros
You gain a lot of experience really quickly because of the high volume of specimens.
Cons
Department was understaffed for several months, employees were overworked and compensation did not match required level of output.
Great place to work at
09/04/2026 - Miami, FL
Pros
Great place to work at
Cons
No additional comment needed rn
Learning opportunities, but micromanagement and politics hinder progress
09/02/2026 - Clifton, NJ
Pros
Lots to learn, Overtime opportunities, Small teams
Cons
Micromanaging superiors, politics, hard to use PTO.
Should Think Twice
08/29/2026 - Lenexa, KS
Pros
Unlimited PTO for exempt employees, car provided, free lab testing, decent medical benefits.
Cons
Absolutely no work/life balance, low base pay especially for the job expectations, typical large organization with toxic senior leadership who only promote those within their circle, many lead by either instilling fear or intimidation, employees who are mediocre/ below average are never terminated causing more work for those who actually care about their job. Very high stress job.
Friendly coworkers, but underpaid overworked under staffed
08/29/2026 - Lewisville, TX
Pros
Friendly people work at Quest
Cons
Under staffed, Overworked, Under Paid
Recognized job but high stress and poor support and poor leadership
08/26/2026 - Coon Rapids, MN
Pros
It's a job that is nationally known where you can transition to other jobs quickly.
Cons
Poor new hire training. Poor leadership support. Unrealistic turnaround times. No work-life balance. Poor pay. High stress work place.
Decent pay and benefits overshadowed by poor management
08/25/2026 - Brick, NJ
Pros
Good benefits, decent starting pay
Cons
Bad management, not great staffing
Exhausting work with low pay and poor insurance
08/24/2026 - Florida City, FL
Pros
Just a paycheck to survive.Labs are free of charge.
Cons
Day one insurance-acceptable premium. Pharmacy used is Caremark. Sometimes they will cover 15 pills instead of 30. Expect to pay a lot.Pay is very low, compared to duties that you are required to do on top of phlebotomy. High patient volume and unrealistic time alotted.We are exhausted!! Many emplyees are started on zoloft on my location. Micro management is not the best. They contradict themselves. I will recommend only if they substantially raide the pay and give better insurance.
Job security can't outweigh poor management and rude clients
08/24/2026 - Humble, TX
Pros
Job security is the only pro
Cons
Poor management No communication Rude clients
What are popular careers at Quest Diagnostics?
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Phlebotomist
Phlebotomists draw blood from patients for testing. They work in labs, hospitals, and clinics. It requires good attention to detail and patient care skills.
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Medical Laboratory Scientist
Medical Laboratory Scientists analyze body fluids and tissues. They use advanced equipment to perform tests. They play a key role in diagnosing and treating diseases.
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Delivery Driver
Delivery Drivers transport lab samples to different locations. This job involves regular driving and careful handling of specimens. It requires reliability and punctuality.
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Laboratory Assistant
Laboratory Assistants support scientists by preparing samples and maintaining equipment. They ensure the lab runs smoothly. This role demands accuracy and organization.
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Mobile Examiner
Mobile Examiners visit clients to collect lab samples. They work in various settings, including homes and workplaces. It requires flexibility and good communication skills.
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Account Manager
Account Managers handle client relationships. They ensure clients are satisfied with services. This position involves communication, negotiation, and problem-solving skills.
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Scientist
Scientists conduct research and develop new lab tests. They analyze data and improve diagnostic processes. This role requires a strong background in science and critical thinking.
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Laboratory Technician
Laboratory Technicians assist in performing tests and analyzing data. They work closely with scientists and medical staff. This position demands attention to detail and technical skills.
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Customer Service Representative
Customer Service Representatives help clients with inquiries and concerns. They provide support over the phone or in person. This role requires strong communication and problem-solving skills.
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Technician
Technicians maintain and repair lab equipment. They ensure all instruments work correctly. This position involves technical skills and a problem-solving mindset.
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Where is Quest Diagnostics hiring?
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San Juan Capistrano, CA
Work in a city known for its beautiful beaches and vibrant community. Enjoy a mix of professional opportunities and a relaxed, scenic environment. Contribute to a supportive workplace that values work-life balance.
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Lewisville, TX
Experience a thriving city with strong economic growth and a welcoming atmosphere. Benefit from a dynamic work environment that fosters career advancement. Enjoy the convenience of urban amenities while maintaining a community feel.
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Lenexa, KS
Enjoy a city with a strong sense of community and quality of life. Work in a supportive environment that encourages professional development. Experience a balance between a quiet, family-friendly setting and access to urban facilities.
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Clifton, NJ
Work in a city that combines the charm of small-town America with access to larger urban areas. Benefit from a vibrant community and diverse professional opportunities. Enjoy the convenience of public transportation and a high quality of life.
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Indianapolis, IN
Discover a city known for its friendly people and vibrant cultural scene. Work in a city that offers a mix of professional opportunities and a lively community. Enjoy a supportive environment that values growth and development.
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Chantilly, VA
Work in a city close to major attractions and transportation hubs. Enjoy a dynamic environment with access to many career opportunities. Experience a welcoming community with a strong sense of belonging.
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Oklahoma City, OK
Join a city that offers a blend of urban amenities and natural beauty. Work in a vibrant and growing community with diverse professional opportunities. Enjoy a supportive work environment that values your contributions.
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Secaucus, NJ
Experience a city with easy access to major urban centers and a vibrant community. Work in a dynamic environment with many career opportunities. Enjoy the convenience of public transportation and a high quality of life.
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Tampa, FL
Work in a city known for its warm climate and beautiful beaches. Enjoy a vibrant community with many career opportunities. Experience a supportive work environment that values your skills and contributions.
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Houston, TX
Experience a city with a thriving economy and diverse opportunities. Work in a dynamic and growing community. Enjoy a supportive environment that values your expertise and professional growth.
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