Company
Overview

About Quest Diagnostics

http://www.questdiagnostics.com/home.html
Hospitals and Healthcare
47000 Employees
Type: Company - Public
Secaucus, NJ
Quest Diagnostics is a leading provider of diagnostic information services. The company helps people and their doctors make better healthcare decisions. Quest Diagnostics offers a wide range of tests and services. These services cover many areas of health and wellness. The company uses advanced technology to provide accurate and timely results. Quest Diagnostics is committed to quality and patient care. They work with healthcare providers to improve patient outcomes. Their team includes skilled professionals dedicated to excellence in diagnostics. Quest Diagnostics values innovation and continuous improvement. They invest in research and development to stay ahead of industry trends. The company serves millions of patients, physicians, and healthcare organizations. Quest Diagnostics aims to make a positive impact on health and well-being. Their focus on accuracy and reliability makes them a trusted partner in healthcare.

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What are people saying about working at Quest Diagnostics?

Quest Diagnostics offers flexible schedules and good benefits, but employees often face challenges like understaffing, limited growth opportunities, and inconsistent management. While some roles provide positive experiences with supportive teams, others highlight issues such as favoritism, gender bias, and high turnover rates.

Quest Diagnostics Reviews

Friendly and helpful work environment

04/22/2025 - Puyallup, WA


Pros

Make your own schedule, flexible hours, helpful team that answers any and all questions, great training!


Cons

Don’t get paid mileage for ExamOne.

Great Experience

04/22/2025 - Birmingham, AL


Pros

Team collaboration and great culture


Cons

None that I can think of

Beware

04/22/2025 - Miramar, FL


Pros

Good solid company with great career options


Cons

The forced overtime is why quest diagnotics have a high turn over rate. If you don't work overtime termination will be in your near future.

It was okay

04/22/2025 - Chantilly, VA


Pros

The workload was very easy


Cons

No opportunity to grow, toxic environment.

work is work

04/23/2025 - San Jose, CA


Pros

love the work environment. match 401k up to 5%.


Cons

coworkers and supervisors make or break it.constantly changing test

Continuous Favoritism Bad Hiring Practices

04/24/2025 - Atlanta, GA


Pros

401k 5% Matching and stock options.


Cons

Gender bias in pay. Men consistently paid more than women despite women have same or more experience in various front line and management roles. Grandfathered positions and potentially racist hiring practices.

Quest Diagnostics Toxicology Lab Review

04/25/2025 - Lenexa, KS


Pros

There were opportunities to learn how to use GC and LC instrumentation.


Cons

Non-traditional shifts 5:00 AM-1:30 PM, 12:00-8:30 PM, or 8:00 PM- 5:30 AMMust work at least one weekend day. Overtime was pretty regular and during their busy season required 5-10 hours per week.

Pretty much no different than a factory job

04/27/2025 - Miami, FL


Pros

* Overnight workers get a slight pay bump * An easy job to do/learn


Cons

* Management is rude and does not care about the employee* There is very little room for moving up directly* You are expected to stay overtime if the work isn't done by the end of your shift* They swap your schedule after the fact even knowing your avaliablility

Good starter role

04/28/2025 - Marlborough, MA


Pros

Accrue a lot of time off (6hrs every 2 weeks)Pays well compared to other diagnostics labsLoved my coworkers


Cons

Incredibly understaffedSick days also come out of personal PTO bankCorporate doesn't understand what turnaround times are realistic based on the staff per shift

Pay

04/29/2025 - Indianapolis, IN


Pros

Good company, pay increase, bonus


Cons

United Healthcare insures Quest employees

Self serving

03/14/2025 - null


Pros

Fast pacedNo insurance authorization


Cons

To many hats to fill Lower paying Hard to get days offUnable to get help if needed during working hours

Great Team

03/10/2025 - Saint Louis, MO


Pros

Great team to be on. team collaborates.


Cons

Nothing to complain about at this time

Good place to work

03/04/2025 - Collegeville, PA


Pros

Coworkers are great and committed to company's mission


Cons

Like most of corporate America, senior and executive leadership has fully embraced the "do more with less" philosophy which puts a lot of strain on existing staff

No work life balance

03/11/2025 - null


Pros

Health Benefits and profit sharing


Cons

Lack of staffNo management support

Perfect company

03/08/2025 - Hackensack, NJ


Pros

Good payment Good self service on the website Excellent experience


Cons

Bad vacation system and low PTO DAYS



Page 1
Pie chart of the distribution of reviews for Quest Diagnostics. 7.2% of reviews are 'Neutral'. 19.8% of reviews are 'Negative'. 27.8% of reviews are 'Positive'. 45.3% of reviews are 'Mixed'.

What are popular careers at Quest Diagnostics?

  1. Phlebotomist
    Phlebotomists draw blood for tests, transfusions, or donations. They work in hospitals, clinics, and labs. They must be careful and follow safety rules.
    Find Phlebotomist jobs


  2. Class B Driver
    Class B drivers operate vehicles like buses and trucks. They transport lab samples and supplies. They must be safe and follow traffic laws.
    Find Class B Driver jobs


  3. Medical Laboratory Scientist
    Medical Laboratory Scientists analyze body fluids and tissues. They use lab equipment to find diseases. They work in labs and hospitals.
    Find Medical Laboratory Scientist jobs


  4. Mobile Examiner
    Mobile Examiners visit people at home or work to collect samples. They need to be friendly and professional. They follow strict guidelines.
    Find Mobile Examiner jobs


  5. Account Manager
    Account Managers build relationships with clients. They help clients understand lab services. They work to meet client needs.
    Find Account Manager jobs


  6. Laboratory Technician
    Laboratory Technicians assist scientists in the lab. They prepare samples and run tests. They follow lab procedures carefully.
    Find Laboratory Technician jobs


  7. Scientist
    Scientists conduct research to improve lab tests. They develop new methods and technologies. They work in research and development.
    Find Scientist jobs


  8. Representative
    Representatives promote lab services to clients. They explain the benefits of different tests. They work to meet client needs.
    Find Representative jobs


  9. Histotechnologist
    Histotechnologists prepare tissue samples for examination. They use special techniques to make slides. They work with pathologists.
    Find Histotechnologist jobs


  10. Customer Service Representative
    Customer Service Representatives help clients with questions. They provide information about lab services. They aim to make clients feel supported.
    Find Customer Service Representative jobs

Where is Quest Diagnostics hiring?

  1. San Juan Capistrano, CA
    In San Juan Capistrano, the work environment offers a blend of modern amenities and a relaxed atmosphere. Employees enjoy a supportive community and access to beautiful outdoor spaces.
    Find jobs in San Juan Capistrano, CA


  2. Lenexa, KS
    In Lenexa, the workplace culture emphasizes teamwork and innovation. The area provides a comfortable living environment and easy access to various amenities.
    Find jobs in Lenexa, KS


  3. Lewisville, TX
    Lewisville offers a dynamic work setting with a growing community. Employees benefit from a friendly atmosphere and plenty of recreational activities.
    Find jobs in Lewisville, TX


  4. Indianapolis, IN
    Indianapolis provides a vibrant work environment with a rich cultural scene. The city offers a good balance between professional opportunities and a high quality of life.
    Find jobs in Indianapolis, IN


  5. Chantilly, VA
    In Chantilly, the workplace is known for its collaborative spirit and cutting-edge facilities. The area is close to major attractions and offers a peaceful living environment.
    Find jobs in Chantilly, VA


  6. Clifton, NJ
    Clifton offers a bustling work environment with diverse opportunities. Employees enjoy a close-knit community and easy access to urban amenities.
    Find jobs in Clifton, NJ


  7. Tampa, FL
    In Tampa, the work environment is vibrant and energetic. The city offers a warm climate and plenty of outdoor activities, making it a great place to live and work.
    Find jobs in Tampa, FL


  8. Oklahoma City, OK
    Oklahoma City provides a welcoming work atmosphere with a strong sense of community. The city offers a good cost of living and a variety of recreational options.
    Find jobs in Oklahoma City, OK


  9. Pittsburgh, PA
    Pittsburgh offers a historic work environment with a focus on innovation. The city provides a rich cultural experience and a strong sense of community.
    Find jobs in Pittsburgh, PA


  10. Houston, TX
    In Houston, the workplace is dynamic and diverse. Employees enjoy a vibrant city life with plenty of professional and recreational opportunities.
    Find jobs in Houston, TX

What are similar companies to Quest Diagnostics?

  1. Medpace
    Medpace is a full-service clinical contract research organization (CRO). It provides Phase I-IV clinical testing services to the pharmaceutical, biotechnology, and medical device industries. Medpace operates in the United States, Europe, and Asia. It has offices in Cincinnati, Ohio, and other locations.


  2. NantHealth
    NantHealth focuses on personalized medicine and genomics. It develops technology to improve patient care and outcomes. NantHealth operates in the United States and internationally. It has offices in Culver City, California, and other locations.


  3. Psychemedics Corporation
    Psychemedics Corporation specializes in drug testing and forensic analysis. It offers a range of services including drug testing, DNA testing, and toxicology. The company operates in the United States and internationally. Psychemedics has offices in Malibu, California, and other locations.


  4. Thermo Fisher Scientific
    Thermo Fisher Scientific provides scientific instruments, reagents, and services. It supports research in pharmaceuticals, biotechnology, and healthcare. The company operates globally with offices in Waltham, Massachusetts, and other locations.


  5. Myriad Genetics
    Myriad Genetics focuses on genetic testing and precision medicine. It offers tests for hereditary cancer and other genetic conditions. Myriad Genetics operates in the United States and internationally. It has offices in Salt Lake City, Utah, and other locations.


  6. Charles River Laboratories
    Charles River Laboratories provides research models and services for drug development. It supports the pharmaceutical and biotechnology industries. The company operates in the United States, Europe, and Asia. Charles River has offices in Wilmington, Massachusetts, and other locations.

Want to become a part of the Hospitals and Healthcare industry?