How much does a Customer Service Representative make in Ephrata, PA?
For those considering a career as a Customer Service Representative in Ephrata, PA, it is helpful to know the salary expectations. On average, a Customer Service Representative in Ephrata earns about $37,018 per year. This average salary is a good starting point for job seekers.
The salary range for Customer Service Representatives in Ephrata can vary. Some earn as little as $22,000 a year, while others make up to $49,400. This range shows that experience, skills, and the specific employer can greatly affect earnings. Understanding these factors can help job seekers target roles that match their experience level and career goals.
What are the highest paying cities for a Customer Service Representative near Ephrata, PA?

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Mount Joy, PA
Average Salary: $41,048
Working in customer service in Mount Joy offers a friendly community feel with a professional work environment. Employees interact with local businesses and residents, creating strong community ties. Key employers include family-owned shops and service-oriented companies.
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Manheim, PA
Average Salary: $38,407
In Manheim, customer service roles involve supporting a vibrant business district. Employees often engage with a diverse clientele, benefiting from the area's auction house and logistics companies. The community-focused atmosphere makes for rewarding interactions.
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Selinsgrove, PA
Average Salary: $37,661
Selinsgrove provides a small-town environment with a supportive community for customer service professionals. Employees often work for local educational institutions and small businesses, fostering close-knit relationships. The town’s welcoming nature enhances customer interactions.
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Lancaster, PA
Average Salary: $37,344
Lancaster offers a dynamic environment for customer service representatives. The city’s diverse economy, including tourism and agriculture, means employees interact with a wide range of clients. The historical charm and vibrant local scene enrich the work experience.
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York, PA
Average Salary: $37,238
Working in York gives access to a bustling urban environment with plenty of opportunities for professional growth. Employees benefit from the presence of well-known regional companies, providing ample experience and development prospects. The city’s diverse economy offers varied interactions.
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Palmyra, PA
Average Salary: $37,000
In Palmyra, customer service jobs offer a close-knit community feel. Employees often interact with local businesses and residents, providing personalized service. The small-town atmosphere fosters strong relationships and a supportive work environment.
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Reading, PA
Average Salary: $36,865
Reading provides a vibrant setting for customer service careers, with a mix of urban and suburban elements. Employees often work for large companies and benefit from a diverse client base. The city’s cultural offerings enhance the work experience with diverse interactions.
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Quarryville, PA
Average Salary: $35,040
Quarryville offers a peaceful environment for customer service roles, with a strong sense of community. Employees interact with local businesses and residents, benefiting from the town’s welcoming atmosphere. The slower pace allows for meaningful customer connections.
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East Petersburg, PA
Average Salary: $34,439
East Petersburg provides a supportive community for customer service professionals. Employees often work for local businesses, creating strong ties within the community. The town’s close-knit nature enhances the rewarding aspects of customer interactions.
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Harrisburg, PA
Average Salary: $34,367
Harrisburg offers a dynamic environment for customer service jobs, with a mix of government and private sector opportunities. Employees interact with a diverse range of clients, benefiting from the city’s political and business hubs. The vibrant atmosphere provides ample opportunities for professional growth.
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What are the best paying companies for a Customer Service Representative in Ephrata, PA?

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Signature Custom Cabinetry, Inc.
Average Salary: $48,667
Signature Custom Cabinetry, Inc. offers high-paying roles for Customer Service Representatives in Ephrata, PA. Employees assist clients with custom cabinetry needs, ensuring quality and satisfaction. This company is located in Ephrata and is known for its craftsmanship and personalized service.
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Borough of Ephrata
Average Salary: $44,460
The Borough of Ephrata provides rewarding positions for Customer Service Representatives in Ephrata, PA. Employees interact with residents, handle inquiries, and assist with various services. This public sector job offers stability and community involvement. The Borough of Ephrata serves its local community, enhancing residents' quality of life.
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Bank of Bird-In-Hand
Average Salary: $43,330
Bank of Bird-In-Hand offers competitive salaries for Customer Service Representatives in Ephrata, PA. Employees support customers with banking needs, ensuring smooth transactions and excellent service. This bank serves the Ephrata area and the surrounding communities, providing financial solutions and personalized banking experiences.
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Champion Home Builders
Average Salary: $39,583
Champion Home Builders provides jobs for Customer Service Representatives in Ephrata, PA, with a focus on home-building and customer satisfaction. Employees assist clients with home construction and service needs. This company operates in Ephrata and the Lancaster area, known for quality and innovation in home building.
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Ephrata National Bank
Average Salary: $37,050
Ephrata National Bank offers roles for Customer Service Representatives in Ephrata, PA, with a focus on customer banking services. Employees help clients with financial transactions and inquiries. This bank serves the local community in Ephrata, providing reliable banking services.
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Orthopedic Associates of Lancaster, LTD
Average Salary: $37,017
Orthopedic Associates of Lancaster, LTD provides positions for Customer Service Representatives in Ephrata, PA, focused on patient care and support. Employees assist patients with scheduling, inquiries, and general support. This healthcare provider serves the Ephrata and Lancaster areas, offering specialized orthopedic care.
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Planet Fitness
Average Salary: $27,933
Planet Fitness offers positions for Customer Service Representatives in Ephrata, PA, focused on gym memberships and customer service. Employees help members with fitness goals, inquiries, and general support. This fitness chain operates in Ephrata, providing accessible and affordable fitness solutions.
What are the best paying Customer Service Representative related jobs in Ephrata, PA?

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Electrical Engineer
Average Salary: $90,000
This role involves designing and developing electrical systems. Companies like Siemens and Schneider Electric offer opportunities. Engineers work on projects ranging from residential to large industrial systems.
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Architectural Project Manager
Average Salary: $75,500
In this job, one manages architectural projects from start to finish. Firms like BLT Architects and Cannon Design look for managers with strong organizational skills. They oversee the planning and execution of architectural projects.
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Retail Sales Associate
Average Salary: $63,420
These positions focus on providing excellent customer service in stores. Retailers like Target and Walmart need associates who can assist customers and manage inventory. Associates help customers find what they need and check them out at the register.
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Account Manager
Average Salary: $63,308
Account managers work with clients to improve their business. Companies like Accenture and Deloitte seek managers who can build strong client relationships. They handle client accounts and develop strategies to meet their needs.
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Project Coordinator
Average Salary: $57,125
In this role, one organizes and manages projects. Firms like Boeing and Lockheed Martin look for coordinators with good communication skills. Coordinators ensure projects stay on schedule and within budget.
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Sales Associate
Average Salary: $29,860
Sales associates help customers find products and complete purchases. Stores like Lowe's and Home Depot need associates who can provide excellent service. They assist customers in choosing products and handle transactions at the register.
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