Customer Service Representative Salary in Ephrata, PA

Updated on May 09, 2025
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How much does a Customer Service Representative make in Ephrata, PA?

The average salary for a Customer Service Representative is $38,785 per year in Ephrata, PA.

A Customer Service Representative in Ephrata, PA, earns an average salary of $38,785 per year. This figure can vary based on experience, skills, and the specific employer. For those just starting, the salary might be on the lower end, around $23,500. As experience grows, so can the salary, with some representatives earning up to $49,751 annually.

Several factors influence these salary ranges. These include the industry, the size of the company, and the specific duties of the role. For instance, those in larger companies or with specialized skills may see higher earnings. Additionally, those who take on extra responsibilities, such as training new staff or managing a team, often earn more. It's also important to note that benefits, such as health insurance and retirement plans, can add significant value to the overall compensation package.

Customer Service Representative jobs in Ephrata, PA

What are the highest paying cities for a Customer Service Representative near Ephrata, PA?

Job seekers near Ephrata, PA, can find good opportunities in nearby cities. Palmyra, PA, offers the highest average salary for Customer Service Representatives at $47,870. Mount Joy, PA, and Manheim, PA, also provide competitive wages. These cities present attractive options for those seeking higher pay in the customer service field.
Graph displaying highest paying cities salaries for Customer Service Representative jobs near Ephrata, PA, highlighting Palmyra, PA with the highest at $47,870 and Harrisburg, PA with the lowest at $34,241.
  1. Palmyra, PA
    Average Salary: $47,870
    In Palmyra, PA, a customer service role offers a chance to work with local businesses and residents. The area's small-town feel provides a friendly work environment. Companies like Hershey's and local shops value strong communication skills.
    Find Customer Service Representative jobs in Palmyra, PA


  2. Mount Joy, PA
    Average Salary: $39,344
    Mount Joy, PA, provides a supportive community for those in customer service. Working here means interacting with a diverse range of clients. Local businesses often seek employees who can deliver excellent service and build lasting relationships.
    Find Customer Service Representative jobs in Mount Joy, PA


  3. Manheim, PA
    Average Salary: $39,085
    Manheim, PA, is a bustling hub for customer service jobs. The area's vibrant economy offers many opportunities. Companies in the area value employees who can handle a high volume of interactions with professionalism and care.
    Find Customer Service Representative jobs in Manheim, PA


  4. Selinsgrove, PA
    Average Salary: $37,165
    Selinsgrove, PA, offers a peaceful setting for customer service roles. The town's slower pace allows for a more personal connection with clients. Local businesses appreciate employees who can provide attentive and detailed service.
    Find Customer Service Representative jobs in Selinsgrove, PA


  5. York, PA
    Average Salary: $35,597
    York, PA, provides a dynamic environment for customer service professionals. The city's diverse population means serving a wide range of clients. Companies here value employees who can adapt to different needs and provide top-notch service.
    Find Customer Service Representative jobs in York, PA


  6. Reading, PA
    Average Salary: $34,959
    Reading, PA, offers a mix of urban and suburban opportunities for customer service jobs. The city's growing economy means many companies are looking for skilled representatives. Working here means engaging with a diverse clientele and providing excellent service.
    Find Customer Service Representative jobs in Reading, PA


  7. East Petersburg, PA
    Average Salary: $34,661
    East Petersburg, PA, provides a close-knit community for customer service roles. The town's friendly atmosphere makes for a pleasant work environment. Local businesses value employees who can deliver personalized and attentive service.
    Find Customer Service Representative jobs in East Petersburg, PA


  8. Lancaster, PA
    Average Salary: $34,604
    Lancaster, PA, offers a rich cultural backdrop for customer service jobs. The city's historic charm adds to the unique experience of serving clients. Companies here appreciate employees who can handle a variety of interactions with skill and care.
    Find Customer Service Representative jobs in Lancaster, PA


  9. Quarryville, PA
    Average Salary: $34,288
    Quarryville, PA, provides a serene setting for customer service roles. The town's small size allows for a more personal approach to client interactions. Local businesses value employees who can provide attentive and detailed service.
    Find Customer Service Representative jobs in Quarryville, PA


  10. Harrisburg, PA
    Average Salary: $34,241
    Harrisburg, PA, offers a vibrant environment for customer service jobs. The city's diverse population means serving a wide range of clients. Companies here value employees who can handle a high volume of interactions with professionalism and care.
    Find Customer Service Representative jobs in Harrisburg, PA

What are the best paying companies for a Customer Service Representative in Ephrata, PA?

Job seekers looking for top-paying roles as a Customer Service Representative in Ephrata, PA, should consider Signature Custom Cabinetry, Inc. They offer a competitive salary of $48,400 annually. Windstream and the Borough of Ephrata also provide attractive compensation packages, with annual salaries around $44,460 and $39,833, respectively.
Graph displaying best paying company salaries for Customer Service Representative jobs in Ephrata, PA, highlighting Signature Custom Cabinetry, Inc. with the highest at $48,400 and Planet Fitness with the lowest at $27,933.
  1. Signature Custom Cabinetry, Inc.
    Average Salary: $48,400
    Signature Custom Cabinetry, Inc. offers top-tier salaries for Customer Service Representatives in Ephrata, PA. They focus on custom cabinetry and operate in the Borough of Ephrata. Their team values excellent customer service and communication skills.


  2. Borough of Ephrata
    Average Salary: $44,460
    The Borough of Ephrata provides competitive pay for Customer Service Representatives. They serve the local community and offer a supportive work environment. Their representatives work in various departments to ensure smooth operations.


  3. Windstream
    Average Salary: $39,833
    Windstream offers a solid salary for Customer Service Representatives in Ephrata. They provide communication services and have multiple locations in the area. Their representatives assist customers with technical support and service inquiries.


  4. Orthopedic Associates of Lancaster, LTD
    Average Salary: $35,413
    Orthopedic Associates of Lancaster, LTD pays a good salary for Customer Service Representatives. They focus on orthopedic care and have offices in Ephrata. Their representatives help patients with appointments and general inquiries.


  5. Ephrata National Bank
    Average Salary: $33,350
    Ephrata National Bank offers a respectable salary for Customer Service Representatives. They provide banking services and have branches in Ephrata. Their representatives assist customers with financial transactions and account management.


  6. Planet Fitness
    Average Salary: $27,933
    Planet Fitness offers a competitive salary for Customer Service Representatives. They focus on fitness and wellness and have a location in Ephrata. Their representatives help members with membership inquiries and gym services.

Currently 25,652 Customer Service Representative job openings, nationwide.

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Learn what a Customer Service Representative does, how to become one, and understand the job outlook. Get simple steps to start your career as a Customer Service Representative today.
Position
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Customer Service Representative
25,652 Job Openings