Customer Service Representative Salary in Pittsburgh, PA

In Pittsburgh, PA, a Customer Service Representative can expect to earn a competitive salary. The average annual salary for this role is around $37,387. This figure can vary based on experience, skills, and the specific employer. Many representatives start at the lower end of the salary range, with entry-level positions offering around $24,450 per year. As experience grows, so can the salary, with more seasoned professionals earning up to $65,000 annually.

Several factors influence the salary of a Customer Service Representative. These include the industry, the size of the company, and the specific responsibilities of the role. For instance, representatives working in larger corporations or tech companies may see higher salaries compared to those in smaller businesses. Additionally, those with specialized skills, such as proficiency in multiple languages or advanced technical knowledge, can command higher pay. Continuous professional development and certifications can also lead to salary increases over time.

1. Buffalo, NY
   Average Salary: $38,817
   Buffalo offers a vibrant job market with many opportunities for those in customer service. Companies like HSBC and Wegmans provide excellent environments for customer interaction. The city's rich culture and community spirit make it a rewarding place to work.
   Find Customer Service Representative jobs in Buffalo, NY
   

   
   

2. Cincinnati, OH
   Average Salary: $37,448
   Cincinnati is known for its strong customer service sector. With major employers such as Procter & Gamble and Kroger, professionals can expect dynamic roles and career growth. The city's welcoming atmosphere enhances the work experience.
   Find Customer Service Representative jobs in Cincinnati, OH
   

   
   

3. Columbus, OH
   Average Salary: $37,180
   Columbus provides a thriving environment for customer service careers. Companies like Nationwide and American Electric Power offer diverse opportunities. The city's growing economy and vibrant culture make it an attractive place to work.
   Find Customer Service Representative jobs in Columbus, OH
   

   
   

4. Cleveland, OH
   Average Salary: $37,139
   Cleveland has a robust job market for customer service. With key players like KeyBank and Sherwin-Williams, professionals can find fulfilling roles. The city's rich history and community spirit add to the work experience.
   Find Customer Service Representative jobs in Cleveland, OH
   

   
   

5. Lakewood, OH
   Average Salary: $37,075
   Lakewood offers a supportive environment for customer service jobs. Companies such as Sherwin-Williams and KeyBank provide excellent opportunities. The city's family-friendly atmosphere makes it a great place to work and live.
   Find Customer Service Representative jobs in Lakewood, OH
   

   
   

6. Indianapolis, IN
   Average Salary: $36,323
   Indianapolis is a hub for customer service careers. With major employers like Eli Lilly and Company and Indiana University Health, professionals can expect dynamic roles. The city's growing economy and vibrant culture enhance the work experience.
   Find Customer Service Representative jobs in Indianapolis, IN
   

   
   

7. Akron, OH
   Average Salary: $34,813
   Akron provides a stable environment for customer service jobs. Companies like FirstEnergy and Goodyear Tire & Rubber Company offer diverse opportunities. The city's rich industrial history and community spirit make it a rewarding place to work.
   Find Customer Service Representative jobs in Akron, OH
   

   
   

8. Lancaster, PA
   Average Salary: $34,473
   Lancaster offers a welcoming job market for customer service. With companies like Lancaster General Health and Harley-Davidson, professionals can find fulfilling roles. The city's historic charm and community spirit add to the work experience.
   Find Customer Service Representative jobs in Lancaster, PA
   

   
   

9. Detroit, MI
   Average Salary: $34,280
   Detroit provides a vibrant environment for customer service careers. With key players like General Motors and Ford, professionals can expect dynamic roles. The city's rich cultural heritage and growing economy enhance the work experience.
   Find Customer Service Representative jobs in Detroit, MI
   

   
   

10. Toledo, OH
    Average Salary: $34,078
    Toledo offers a supportive environment for customer service jobs. Companies like Owens-Illinois and ProMedica provide excellent opportunities. The city's rich history and community spirit make it a great place to work and live.
    Find Customer Service Representative jobs in Toledo, OH
    

1. Pinnacle Acquisitions
   Average Salary: $57,200
   Pinnacle Acquisitions offers rewarding Customer Service Representative roles. They focus on providing excellent customer experiences. Their headquarters is in Pittsburgh, with additional offices in the region.
   

   
   

2. Smiley, Inc.
   Average Salary: $54,600
   At Smiley, Inc., Customer Service Representatives enjoy a supportive work environment. They handle customer inquiries and support. The company operates in Pittsburgh and has several branches in the area.
   

   
   

3. North Shore Executives
   Average Salary: $54,000
   North Shore Executives provides diverse opportunities for Customer Service Representatives. They value customer satisfaction and team collaboration. They are based in Pittsburgh and serve multiple locations in the region.
   

   
   

4. Syndicus, Inc
   Average Salary: $53,333
   Syndicus, Inc. offers competitive salaries for Customer Service Representatives. They focus on delivering top-notch customer service. The company is headquartered in Pittsburgh and has offices in the surrounding areas.
   

   
   

5. Duquesne Light
   Average Salary: $52,794
   Duquesne Light provides stable and rewarding positions for Customer Service Representatives. They emphasize customer care and support. The company operates in Pittsburgh and has several service locations in the region.
   

   
   

6. FMI Enterprises Inc.
   Average Salary: $49,343
   FMI Enterprises Inc. offers Customer Service Representative roles with a focus on customer satisfaction. They provide a supportive work environment. The company is based in Pittsburgh and serves multiple locations.
   

   
   

7. Masis Staffing Solutions
   Average Salary: $49,000
   Masis Staffing Solutions provides Customer Service Representative positions with a focus on customer care. They offer a dynamic work environment. The company is located in Pittsburgh and serves various locations.
   

   
   

8. PNC Financial Services Group
   Average Salary: $47,609
   PNC Financial Services Group offers Customer Service Representative roles with a focus on financial services. They value teamwork and customer service. The company is headquartered in Pittsburgh and has branches in the region.
   

   
   

9. Powerhouse Promotions
   Average Salary: $45,000
   Powerhouse Promotions provides Customer Service Representative roles with a focus on event promotions. They offer a vibrant work environment. The company is based in Pittsburgh and serves multiple locations.
   

   
   

10. UPMC
    Average Salary: $44,700
    UPMC offers Customer Service Representative roles with a focus on healthcare. They value patient care and support. The company is headquartered in Pittsburgh and has numerous locations in the region.
    

1. Customer Success Manager
   Average Salary: $113,264
   This role focuses on ensuring clients achieve their goals. Managers work with clients to understand their needs and provide solutions. Companies like Comcast and Verizon offer these positions.
   Find Customer Success Manager jobs in Pittsburgh, PA
   

   
   

2. Account Manager
   Average Salary: $81,256
   Account managers handle client relationships. They ensure customer satisfaction and meet sales targets. Firms such as AT&T and T-Mobile have these roles.
   Find Account Manager jobs in Pittsburgh, PA
   

   
   

3. Troubleshooter
   Average Salary: $72,310
   Troubleshooters solve technical issues for customers. They diagnose problems and provide solutions. Companies like Spectrum and Cox Communications often hire troubleshooters.
   Find Troubleshooter jobs in Pittsburgh, PA
   

   
   

4. Cable Technician
   Average Salary: $72,059
   Cable technicians install and repair cable systems. They work both indoors and outdoors. Comcast and Xfinity offer these jobs in the area.
   Find Cable Technician jobs in Pittsburgh, PA
   

   
   

5. Retail Sales Associate
   Average Salary: $52,639
   Sales associates help customers find products. They provide information and complete transactions. Stores like Best Buy and Verizon Wireless hire for these roles.
   Find Retail Sales Associate jobs in Pittsburgh, PA
   

   
   

6. Tower Technician
   Average Salary: $51,914
   Tower technicians maintain communication towers. They ensure equipment works properly. Companies like AT&T and Verizon need these technicians.
   Find Tower Technician jobs in Pittsburgh, PA
   

   
   

7. Radio Technician
   Average Salary: $47,950
   Radio technicians work on radio equipment. They ensure clear communication. Firms such as Comcast and Verizon Wireless offer these positions.
   Find Radio Technician jobs in Pittsburgh, PA
   

   
   

8. Telecommunications Technician
   Average Salary: $47,381
   These technicians handle various communication systems. They troubleshoot and repair issues. AT&T and Verizon are among the employers in this field.
   Find Telecommunications Technician jobs in Pittsburgh, PA
   

   
   

9. Co-Manager
   Average Salary: $41,775
   Co-managers assist in running stores. They help with customer service and sales. Retail stores like Verizon Wireless and AT&T offer these roles.
   Find Co-Manager jobs in Pittsburgh, PA
   

   
   

10. Sales Associate
    Average Salary: $38,620
    Sales associates help customers find what they need. They provide information and complete sales. Companies like Verizon Wireless and AT&T hire for these positions.
    Find Sales Associate jobs in Pittsburgh, PA