Company
Overview

About 24 Hour Fitness

https://www.24hourfitness.com/
Consumer Services
22000 Employees
Type: Company - Private
San Ramon, CA
24 Hour Fitness is a well-known fitness center that offers a wide range of services to help people achieve their health goals. The company has a strong presence across the United States, with many locations that provide convenient access to fitness facilities. 24 Hour Fitness focuses on creating a welcoming and supportive environment for all members. They offer various workout options, including cardio machines, free weights, and group classes. The company also provides personal training and nutrition services to help members reach their fitness objectives. The company prides itself on its commitment to quality and customer satisfaction. Members can enjoy a clean and well-maintained facility, with a variety of equipment and amenities available. 24 Hour Fitness also offers flexible membership plans to suit different needs and budgets. The staff at 24 Hour Fitness are trained to provide excellent service and support, ensuring that every member feels valued and motivated. With a focus on health, wellness, and community, 24 Hour Fitness aims to help people lead healthier, happier lives.

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What are people saying about working at 24 Hour Fitness?

Working at 24 Hour Fitness offers mixed experiences, with some employees appreciating the flexible hours and free membership, while others criticize the company for low pay, poor management, and a lack of growth opportunities. The company culture varies widely by location and department.

24 Hour Fitness Reviews

Avoid at all Costs

04/23/2025 - null


Pros

Gym Membership, Employee Discount, Easy, Literally only my General Manager


Cons

My pay was dropped by 2.50$ an hour, constant micromanaging about metrics, sales goals with no meaningful incentive (10% of a monthly membership), rude members, harassment, horrible company culture (they told me that losing my pay was incentive to sell), constantly working off the clock, I watched my black manager get discriminated against by higher ups. Tell you the job is about helping people but then tell you to lie to members about what they are buying.

Not a gym I’d work at again

04/24/2025 - Carlsbad, CA


Pros

The people I worked with were greatOriginal managers were amazing


Cons

Once management changed everything went downhill and I began to hate working there. It’s not kept clean. I was working at the gym and refused to workout there bc of how dirty the gym was. I would recommend working for a different company if wanting to work at a gym

great place to start career

03/07/2025 - Mountain View, CA


Pros

learned a lot when i first came


Cons

too busy,the need to build more

Nice Company

03/02/2025 - Texas City, TX


Pros

good enoght with the company


Cons

nothing much cons with the company

Sink or swim for company

03/03/2025 - Sacramento, CA


Pros

Very intuitive senior leadership that cares about youpay is good for similar jobs in market


Cons

company is not doing well financially, cut back on major management positionsnot able to swiftly hire and fire people making mangement more difficultsenior leadership wearing way to many hats

bad management

03/03/2025 - Lakewood, CA


Pros

none, everything about this place sucks lol


Cons

everything about this place is a con

Terrible

03/02/2025 - The Woodlands, TX


Pros

Not worth the hassle of working here


Cons

BS policies, lazy coworkers/management, and people only caring about their own paycheck

Good Entry Job

03/05/2025 - Long Beach, CA


Pros

Builds communication skills, good management


Cons

Not enough employees, low pay

Decent Experience

03/19/2025 - Sacramento, CA


Pros

Wasn’t much training when it came to sales side. As far as basic duties, was easy to attend to and managers were on employees side.


Cons

Managers were okay, if employees are expected to handle both sales and cleaning, there should be training and compensation for it.

Not Good

03/18/2025 - Houston, TX


Pros

Base pay if you have worked there for a while


Cons

No support. Corp partners condescending

Good environment

03/07/2025 - Dallas, TX


Pros

Good environment and other front line employees seem to like their job


Cons

Lack of consistent pay, corporate, lack of opportunities, inconsistent support

Salary

03/16/2025 - West Hills, CA


Pros

Flexible, chill environment, free membership


Cons

Low pay, unrealistic standards, dirty

Meh

03/04/2025 - New York, NY


Pros

Good if you’re just starting your career in fitness/sales. Get to work with various populations and build experience.


Cons

No benefits, no fixed salary. You do all the work and get paid pennies compared to what members are paying for their sessions. Also, complete lack of diversity- male dominated always.

Loved my community

03/10/2025 - Sacramento, CA


Pros

- great team - great discounts


Cons

- the team can really impact your experience

Great if you are a hard worker

03/12/2025 - Los Angeles, CA


Pros

I'm only writing this review because glass door doesn't let me look another job unless I Do.


Cons

No many cons was fun to work at but hard work too.



Page 1
Pie chart of the distribution of reviews for 24 Hour Fitness. 8.1% of reviews are 'Neutral'. 22.9% of reviews are 'Negative'. 18.8% of reviews are 'Positive'. 50.2% of reviews are 'Mixed'.

What are popular careers at 24 Hour Fitness?

  1. Customer Service Representative
    Customer Service Representatives greet members, answer questions, and provide assistance. They ensure a positive experience for all members.
    Find Customer Service Representative jobs


  2. Personal Trainer
    Personal Trainers work with clients to create fitness plans. They motivate and guide clients to achieve their fitness goals.
    Find Personal Trainer jobs


  3. Service Manager
    Service Managers oversee the daily operations of the fitness center. They ensure everything runs smoothly and staff are well-supported.
    Find Service Manager jobs


  4. General Manager
    General Managers are responsible for the overall success of the fitness center. They manage staff, handle finances, and ensure high customer satisfaction.
    Find General Manager jobs


  5. Facility Technician
    Facility Technicians maintain the fitness center’s equipment and facilities. They ensure everything is in good working order.
    Find Facility Technician jobs


  6. Head Coach
    Head Coaches lead fitness classes and programs. They inspire and guide participants to achieve their fitness goals.
    Find Head Coach jobs


  7. Lifeguard
    Lifeguards ensure safety at the pool. They monitor swimmers, respond to emergencies, and enforce pool rules.
    Find Lifeguard jobs


  8. Equipment Technician
    Equipment Technicians repair and maintain fitness equipment. They ensure all machines are safe and functional for use.
    Find Equipment Technician jobs


  9. Fitness Specialist
    Fitness Specialists lead group exercise classes. They motivate and educate participants on various fitness activities.
    Find Fitness Specialist jobs


  10. Front Desk Associate
    Front Desk Associates greet members and handle check-ins. They provide information and support to ensure a welcoming environment.
    Find Front Desk Associate jobs

Where is 24 Hour Fitness hiring?

  1. San Diego, CA
    San Diego offers a vibrant community with a strong focus on health and wellness. Working here means being part of a dynamic environment that values fitness and outdoor activities.
    Find jobs in San Diego, CA


  2. Houston, TX
    Houston provides a bustling urban setting with diverse opportunities. Employees enjoy a vibrant city life and a chance to work in a fast-paced environment.
    Find jobs in Houston, TX


  3. San Jose, CA
    San Jose is a tech hub with a growing community. Working here offers the chance to be part of an innovative environment and a chance to connect with many professionals.
    Find jobs in San Jose, CA


  4. Sacramento, CA
    Sacramento offers a balanced lifestyle with a mix of urban and natural attractions. Employees can enjoy a relaxed atmosphere while being part of a growing city.
    Find jobs in Sacramento, CA


  5. San Francisco, CA
    San Francisco provides a unique urban experience with a focus on health and wellness. Working here means being part of a vibrant community with many opportunities.
    Find jobs in San Francisco, CA


  6. Portland, OR
    Portland offers a laid-back environment with a strong emphasis on health and wellness. Employees enjoy a friendly community and a chance to be part of a growing city.
    Find jobs in Portland, OR


  7. Honolulu, HI
    Honolulu provides a tropical setting with a focus on health and wellness. Working here means being part of a vibrant community with many outdoor activities.
    Find jobs in Honolulu, HI


  8. Carlsbad, CA
    Carlsbad offers a relaxed coastal environment with a strong focus on health and wellness. Employees enjoy a friendly community and a chance to be part of a growing city.
    Find jobs in Carlsbad, CA


  9. Denver, CO
    Denver provides a vibrant urban setting with a strong emphasis on outdoor activities. Employees enjoy a dynamic environment and a chance to be part of a growing city.
    Find jobs in Denver, CO


  10. Aurora, CO
    Aurora offers a balanced lifestyle with a mix of urban and natural attractions. Employees enjoy a friendly community and a chance to be part of a growing city.
    Find jobs in Aurora, CO

What are similar companies to 24 Hour Fitness?

  1. Barry's Bootcamp
    Barry's Bootcamp offers high-intensity interval training classes. It focuses on strength, endurance, and cardio. The company operates in many cities across the United States, including New York, Los Angeles, and Chicago.


  2. Curves
    Curves is a fitness center for women. It provides a variety of workout options that focus on strength training and cardio. Curves has locations in many cities across the United States, including Houston, Dallas, and Atlanta.


  3. F45 Training
    F45 Training is a high-intensity group workout. It combines strength training, HIIT, and cardio. The company has locations in many cities across the United States, including San Diego, Denver, and Miami.


  4. Fitness 19
    Fitness 19 offers a variety of fitness classes and equipment. It focuses on providing a fun and welcoming environment. The company operates in many cities across the United States, including Phoenix, Las Vegas, and Tampa.


  5. Bally Total Fitness
    Bally Total Fitness provides a range of fitness services. It includes personal training, group classes, and spa services. The company has locations in many cities across the United States, including Boston, Philadelphia, and Seattle.


  6. Orangetheory Fitness
    Orangetheory Fitness offers a unique approach to fitness. It combines cardiovascular training with strength training. The company operates in many cities across the United States, including Minneapolis, Austin, and Portland.


  7. Planet Fitness
    Planet Fitness is known for its 'Judgement Free Zone'. It provides a welcoming environment for all fitness levels. The company has locations in many cities across the United States, including Detroit, Baltimore, and Nashville.


  8. Anytime Fitness
    Anytime Fitness offers 24/7 access to its facilities. It provides a variety of fitness equipment and classes. The company operates in many cities across the United States, including Columbus, Salt Lake City, and Raleigh.


  9. LA Fitness
    LA Fitness offers a wide range of fitness services. It includes personal training, group classes, and swimming pools. The company has locations in many cities across the United States, including San Francisco, Charlotte, and Jacksonville.


  10. World Gym
    World Gym provides a variety of fitness services. It includes personal training, group classes, and spa services. The company operates in many cities across the United States, including San Antonio, Pittsburgh, and St. Louis.

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