Company
Overview

About 24 Hour Fitness

https://www.24hourfitness.com/
Consumer Services
22000 Employees
Type: Company - Private
San Ramon, CA
24 Hour Fitness is a well-known fitness center that helps people stay active and healthy. The company offers a variety of fitness programs and services. It has locations across the United States. Members can choose from a range of workout options, including cardio machines, free weights, and group classes. 24 Hour Fitness aims to make fitness accessible to everyone. It provides a welcoming environment for all fitness levels. The company values its members' health and well-being. It employs experienced fitness trainers and staff. They offer personalized guidance and support. 24 Hour Fitness also uses modern technology to track progress and stay motivated. The company's mission is to help people achieve their fitness goals. It strives to create a community where everyone can succeed.

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What are people saying about working at 24 Hour Fitness?

Employees at 24 Hour Fitness appreciate the free gym membership, but many express dissatisfaction with management, compensation, and career advancement opportunities. While some enjoy the flexible schedules and community, others criticize the company's instability and lack of support.

24 Hour Fitness Reviews

It’s what you expect

09/12/2024 - San Diego, CA


Pros

Free gym membership is convenient.


Cons

The entire job, management and culture is a con. The only pro is the membership.

Good part time Job

09/10/2024 - Lake Mary, FL


Pros

- Schedule flexibility - Free Membership- Fun work environment


Cons

- The pay- Dealing with upset members

Fitness industry is a circus

09/19/2024 - Irvine, CA


Pros

Free gym membership, company advertises for you, easier to survive than a business


Cons

Unstable comp plan, disgusting politics, circus of a career

Good stepping stone job

07/16/2024 - Gladstone, OR


Pros

Free membership, motivating environment, steady pay


Cons

Always changing bonus structures and commissions

Trainer

07/30/2024 - Bellevue, WA


Pros

Good people and good places to eat around area.


Cons

Clients and customers high end, so a lot of big egos.

Iconic brand to work for

07/27/2024 - Dallas, TX


Pros

Good salary, good work life balance, good Management


Cons

Lack of long term strategy

Not Worth Your Time If You Have Experience

07/24/2024 - Honolulu, HI


Pros

-Equipment Access-Access to Clients-Available Hours


Cons

-Don’t care about the clients, only want money-Only get paid a commission of 10% on $400 fitness packages-Client retention is low due to absurd prices-Access to equipment is very limited due to not having a designated training space for trainers and clients.-Not compassionate for extenuating life circumstances.

Sucky Company

07/16/2024 - Cedar Hill, TX


Pros

You get to see your friends and make new ones. I got to study and do school work while I was working


Cons

They don’t pay their employees well at all. New hires will make more than the employees who have been there for years.

My time at 24 hour fitness

07/02/2024 - Castle Hills, TX


Pros

I enjoyed the flexibility to work when I was able to and control what I teach.


Cons

They are always closing locations and will not notify you about it.

Good college job

07/01/2024 - San Francisco, CA


Pros

enjoyed working here in college. I learned skills about basic customer service, retention, goals


Cons

People called off making my schedule unreliable

Corporations suck

07/24/2024 - Fort Worth, TX


Pros

Great facilities team and manager. All work well with proper guidance.


Cons

No training program.No hope for promotion.Priorities are not at all where they need to be.Overall lack of knowledge through the team pertaining to facilities.

24 Hour Fitness Customer Service Rep.

07/17/2024 - Vallejo, CA


Pros

It's a really great entry level job and a great hands-on job in general! You learn many essential skills for most jobs including of course customer service, but also handling phone calls and to learn structured information that you'll be asked about by guests, customers, and staff, like class and daycare schedules, services and membership details, when cleanings are scheduled, maintenance requests, other 24 Hour Fitness locations, specific location hours, products (drinks, protein bars, etc), etc. Getting a free membership to the gym was also a great benefit, it shows the importance of health in your life. I also had a great manager, Ed, who made sure we knew how to do the jobs properly and was very clear about expectations. He also expanded my role from Sales Representative to Sales and Service Representative, which gave me an opportunity to learn more and develop more in my career. I also had great co-workers and customers who were really like a community, they'd been going there for decades and it was a great environment to work in. They were also willing to work with my schedule as a student and I felt purpose being part of a workforce that could help my community value their health and well-being but also have meaningful connections with people. Another plus, very cool and comfortable all black-colored uniforms.


Cons

There were concerns I had sometimes about safety in the area where I was working. Security wasn't always there for the entirety of me shift and there were a couple of occasions where either customers or guests were intoxicated or became violent. There were also requests for more regular cleaning and maintenance, but limited resources to do so.

24 Hour SSE Pay

07/28/2024 - Lakewood, CA


Pros

Pay was pretty Decent, you get a raise once a year.


Cons

Hours got worse overtime, which eventually zeroed out the rate increase.

Unorganized and uncaring

07/29/2024 - Glendale, CA


Pros

24 hr schedule flexibility thats convenient for being a student.


Cons

Schedule never on time. New manager every 6 months. Not enough hours. Boring job.

Played Favorites

07/21/2024 - Fremont, CA


Pros

I got a free membership.


Cons

The Sales Manager was unprofessional and disrespectful.



Page 1
Pie chart of the distribution of reviews for 24 Hour Fitness. 9.3% of reviews are 'Neutral'. 23.2% of reviews are 'Negative'. 18.6% of reviews are 'Positive'. 49.0% of reviews are 'Mixed'.

What are popular careers at 24 Hour Fitness?

  1. Customer Service Representative
    Customer Service Representatives greet members, answer questions, and assist with membership inquiries. They create a welcoming atmosphere and ensure a positive experience for all members.
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  2. Personal Trainer
    Personal Trainers work one-on-one with clients to create personalized fitness plans. They motivate clients and provide guidance to help them achieve their fitness goals.
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  3. Service Manager
    Service Managers oversee the day-to-day operations of the fitness center. They ensure that all staff members are providing excellent service and that the facility runs smoothly.
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  4. General Manager
    General Managers are responsible for the overall success of the fitness center. They manage staff, handle finances, and ensure that the center meets its business goals.
    Find General Manager jobs


  5. Facility Technician
    Facility Technicians maintain the fitness equipment and facilities. They ensure that all equipment is in good working order and that the facility is clean and safe for members.
    Find Facility Technician jobs


  6. Head Coach
    Head Coaches lead fitness classes and programs. They motivate participants and provide instruction to help them improve their fitness and skills.
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  7. Front Desk Associate
    Front Desk Associates greet members, handle check-ins, and assist with any inquiries. They are the first point of contact and ensure a friendly and efficient experience for all members.
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  8. Fitness Specialist
    Fitness Specialists lead group fitness classes and provide personalized fitness assessments. They help members achieve their fitness goals through tailored workout plans.
    Find Fitness Specialist jobs


  9. Cleaner
    Cleaners are responsible for keeping the fitness center clean and hygienic. They ensure that all areas, including locker rooms and equipment, are spotless and safe for members.
    Find Cleaner jobs


  10. Lifeguard
    Lifeguards ensure the safety of all members in the pool area. They monitor the pool, provide assistance when needed, and enforce pool rules to maintain a safe environment.
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Where is 24 Hour Fitness hiring?

  1. San Diego, CA
    San Diego offers a vibrant atmosphere with beautiful beaches and a warm climate. Working here means enjoying a laid-back lifestyle while being part of a dynamic team.
    Find jobs in San Diego, CA


  2. Houston, TX
    Houston is a bustling city with a strong economy and diverse culture. It provides many opportunities for career growth and personal development in a lively environment.
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  3. San Jose, CA
    San Jose is at the heart of Silicon Valley, offering a tech-savvy environment. Working here means being part of an innovative community with endless professional opportunities.
    Find jobs in San Jose, CA


  4. Sacramento, CA
    Sacramento is a capital city with a growing economy and a friendly community. It offers a balanced lifestyle with plenty of outdoor activities and a supportive work environment.
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  5. Portland, OR
    Portland is known for its progressive culture and beautiful natural surroundings. Working here means being part of a creative and eco-friendly community with a strong sense of community.
    Find jobs in Portland, OR


  6. San Francisco, CA
    San Francisco is a global city with a vibrant culture and diverse job market. It offers a unique blend of professional opportunities and a dynamic urban lifestyle.
    Find jobs in San Francisco, CA


  7. Denver, CO
    Denver offers a mix of urban and outdoor lifestyles. Working here means enjoying a vibrant city life with easy access to the Rocky Mountains for outdoor adventures.
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  8. Honolulu, HI
    Honolulu provides a tropical paradise with a laid-back lifestyle. Working here means enjoying beautiful beaches and a relaxed work environment, perfect for work-life balance.
    Find jobs in Honolulu, HI


  9. Carlsbad, CA
    Carlsbad is a coastal city with a serene environment. It offers a peaceful work setting with beautiful beaches and a strong sense of community.
    Find jobs in Carlsbad, CA


  10. Aurora, CO
    Aurora is a growing city with a friendly community. It offers a supportive work environment and a variety of recreational activities for a balanced lifestyle.
    Find jobs in Aurora, CO

What are similar companies to 24 Hour Fitness?

  1. Barry's Bootcamp
    Barry's Bootcamp is a high-intensity interval training (HIIT) studio. It offers a variety of fitness classes that combine cardio, strength training, and flexibility. Barry's Bootcamp has locations across the United States, including major cities like New York, Los Angeles, and Chicago.


  2. Curves
    Curves is a women's fitness center that focuses on strength training. It provides a supportive environment for women to achieve their fitness goals. Curves has locations in many cities across the United States, including Dallas, Houston, and Atlanta.


  3. F45 Training
    F45 Training is a high-intensity functional training program. It combines strength training, HIIT, and circuit training. F45 Training has locations in many countries, including the United States, Australia, and Canada.


  4. Fitness 19
    Fitness 19 is a family-friendly fitness center. It offers a variety of workout options, including cardio machines, free weights, and group classes. Fitness 19 has locations in many states across the United States, including California, Texas, and Florida.


  5. Bally Total Fitness
    Bally Total Fitness is a full-service fitness center. It offers a variety of workout options, including cardio machines, free weights, and group classes. Bally Total Fitness has locations in many states across the United States, including Illinois, New York, and California.


  6. Orangetheory Fitness
    Orangetheory Fitness is a science-based fitness program. It combines cardio, strength training, and education. Orangetheory Fitness has locations in many cities across the United States, including Miami, Denver, and San Diego.


  7. Planet Fitness
    Planet Fitness is a family-friendly fitness center. It offers a variety of workout options, including cardio machines, free weights, and group classes. Planet Fitness has locations in many states across the United States, including Pennsylvania, Florida, and California.


  8. Anytime Fitness
    Anytime Fitness is a 24-hour fitness center. It offers a variety of workout options, including cardio machines, free weights, and group classes. Anytime Fitness has locations in many states across the United States, including Arizona, Texas, and Florida.


  9. LA Fitness
    LA Fitness is a full-service fitness center. It offers a variety of workout options, including cardio machines, free weights, and group classes. LA Fitness has locations in many states across the United States, including California, Texas, and Florida.


  10. World Gym
    World Gym is a full-service fitness center. It offers a variety of workout options, including cardio machines, free weights, and group classes. World Gym has locations in many states across the United States, including California, Texas, and Florida.

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