About Atrium Hospitality
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What are people saying about working at Atrium Hospitality?
Atrium Hospitality Reviews
Training opportunities are strong, but communication needs improvement
09/11/2026 - Oklahoma City, OK
Pros
Constant online trainingOpportunity for advancement
Cons
Upper Management can lack communication
Overall a great place to work
08/23/2026 - Oklahoma City, OK
Pros
Excellent company. Given the autonomy to get the job done without being micromanage,
Cons
Health insurance could be better.
Strong corporate structure but poor hotel management choices
08/05/2026 - null
Pros
Great corporate structure. Priority put on building people up and hiring from within.
Cons
Poor choices for management at hotels, and a unwillingness to make quick decisive action. Serious issues brushed under the rug.
Fun and fulfilling work, but management needs improvement
07/31/2026 - Springfield, MO
Pros
The work itself was fun and fulfilling
Cons
The management structure could use work
Toxic culture and inequitable pay issues persist
07/26/2026 - null
Pros
Relationships with die hards that you spent years in the trenches with. And you get it. Looking forward to seeing guests year after year.
Cons
Everything. Too much DEI. And it's toxic and hostile. I say this before Gen Z made that a buzz word and had no meaning. I started losing my hair. I have patches, toxic and hostile, seriously. Male employees can do what they want. Scream at people, throw things around, take a nap in the closet, be wasted ir high, or just not doing their job. It's whatever. But, when a female employee might have a frustrating moment, HR.When the minimum wage went up, they didn't raise the other hourly wages . So slowly, but surely positions that weren't entry level got closer to the minimum wage. I mean supervisory. Someone with no experience making a dollar less than a supervisor with years of experienceAlso, why are your ratings and reviews by race, gender, identication, and. other.weird things?? You have a 4 from blacks, 3.3 from Hispanic and a 2.8 from whites. Interesting that the MAJORITY of your employees have a lower rating than the minority. Say it without saying Atrium. You already have and that's why you had to keep selling properties. Because you don't care about your majority.
As a leader, people follow what you do more than what you say!
07/25/2026 - null
Pros
Thankfully the tips are great
Cons
This company has failed its employees time and time again. I have been here for 3 plus years. Our property feels like you work in a warehouse with a fan, no ice machines work, food menu is way worse than a hospital cafeteria. We often dont have parking for employees (we can only enter one of 4 entrances, they are so greedy making money on park and fly and their sales clients that employees and transient guests are screwed parking wise. (And the poor guests have to pay to park and zero security in the parking lot) the hourly is far less than many hotel properties. If its raining outside, best believe its raining inside the hotel as well because just like the half way working a/c and half way working ice machines on all 11 guests room floors...they put a bandaid on everything. Atrium needs to do better.
poor leadership
07/20/2026 - Long Beach, CA
Pros
good pay, flexible hours, good benefits
Cons
terrible leadership and upper management will not give the team the tools they need to work well. hours are always competitive, labor is always cut. constant leadership changes and badly organized.
Strong teamwork but struggles with pay and balance
07/13/2026 - Grapevine, TX
Pros
Culture, teamwork, organizational skills, perseverance
Cons
Low pay, work-life balance, overload
The benefits do not outweigh the politics.
07/07/2026 - Lincoln, NE
Pros
Free meal and hotel discounts
Cons
Over worked, underpaid for the hours because of budget cuts, a lot of power trips from managers.
Attractive perks overshadowed by poor leadership and stagnant growth
05/19/2026 - Murfreesboro, TN
Pros
Hotel discounts included for Atrium portfolio in addition to brand discountsLunch is included for employees
Cons
Hotels are all showing their age and corporate leadership refuses to invest in needed upgrades for high performing hotels.Advancement opportunities are advertised but never realized. Leadership prefers to laterally move high performers to low performing hotels instead of letting them advance at their current property.Wages are stagnant AI implementation is counter intuitive to guest satisfaction goals. Guests don’t like having to get past chat bots and AI receptionists to speak with a person.Other cost cutting measures are also frustrating for guests (ie Thermostats that turn off when they don't detect movement in 15 minutes)Corporate Leadership seems to display a clear favoritism to Sales Departments. Refusing to remove poor performers and covering up for their mistakes while expecting other departments to pick up their slack.Leadership has been selling hotels off instead of renovating themPoor executive decisions are never owned up to and are pushed down to the property level for blame. (For Example setting unrealistic 2025 budget goals)Executive strategy seems to be forcing hotels to become leaner and leaner to maximize revenue while expanding corporate roles that don’t enhance value. This leads to frustrated guests and lower revenue
Free lunch and bonuses, but weak front desk service
04/15/2026 - North Charleston, SC
Pros
Free lunch Hotel discount Bouns
Cons
Housekeeping and front desk could be stronger.
Quick recruiting process, but facility issues and instability at North Charleston Embassy Suites
04/15/2026 - North Charleston, SC
Pros
Quick recruiting process with BOT. bi weekly pay and daily pay option. (When my leader approves my time each day rather than waiting until end of week) Hilton Discounts.
Cons
Physical plant at Embassy Suites North Charleston is a mess. 2 of 3 Dryers don't work so staff are running sheets to laundromat to dry. Presser does not work so sheets and other linen are wrinkled. Hot water heaters are shot. Many guest complaints so Corp came out of pocket to fix that. Rooms are renovated, but lobby is freezing in winter (which is also the Manager's reception area and restaurant) as heater does not produce. 5 leaders left around Christmas/New years. 5 more leaders left last week. I am looking for a more stable workplace, as are most of my colleagues.
Atrium Hospitality is an Exceptional Hospitality Company - Great People Culture
03/29/2026 - Tampa, FL
Pros
Culture, associates come first with their SPIRIT Program which drives the culture. Provide the right tools to do your job, flexible on days/time working, pay is equal or better than competitors, benefits very good, exceptional Leadership in the AH Corp office and the Vice president of Operations (VPO) who support their respective hotels, fabulous recognition and very easy to talk to, all the way to the top. Work/Life balance very important and support the positivity of AH Culture.
Cons
I found none in the 4 years I worked with them at appx 12-14 hotels across every VPO region. Format not allowing me to name all of the locations.
Good Travel benefits
03/24/2026 - Florida City, FL
Pros
Good travel benefits, accrue PTO quickly after completing 1 year of service
Cons
No paid maternity leave, waits to pay out your bonus 2+ months after the quarter ends.
No
03/03/2026 - null
Pros
N/A, no pros to report
Cons
Low pay, mismanagement, poor treatment
What are popular careers at Atrium Hospitality?
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Housekeeping
Housekeeping staff ensure guest rooms and public areas are clean. They make beds, tidy rooms, and maintain cleanliness standards.
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Front Desk Associate
Front desk associates greet guests and manage check-ins and check-outs. They handle reservations and provide information about hotel services.
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Line Cook
Line cooks prepare meals quickly and efficiently in hotel kitchens. They follow recipes and maintain food quality and safety.
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Maintenance Technician
Maintenance technicians fix and maintain hotel equipment and facilities. They respond to repair requests to keep the hotel running smoothly.
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Housekeeping Supervisor
Housekeeping supervisors manage a team of housekeeping staff. They ensure tasks are completed on time and maintain high cleanliness standards.
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Bartender
Bartenders mix and serve drinks to guests in hotel bars. They create signature cocktails and provide excellent customer service.
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Banquet Houseperson
Banquet housepersons set up and break down banquet areas. They ensure everything is ready for events and maintain a neat space.
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Restaurant Supervisor
Restaurant supervisors oversee the restaurant staff. They manage service, ensure customer satisfaction, and maintain a clean dining area.
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Laundry Attendant
Laundry attendants wash and fold guest linens. They ensure clean towels and bed linens are available for guests promptly.
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Server Assistant
Server assistants support servers in restaurants. They help set up tables, serve food, and clear dishes to enhance the dining experience.
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Where is Atrium Hospitality hiring?
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Omaha, NE
Omaha offers a vibrant city experience with a strong sense of community. Employees benefit from a lively work environment and a mix of urban amenities and green spaces. The cost of living is manageable, making it a great place for career growth and personal life balance.
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Kansas City, MO
In Kansas City, employees enjoy a diverse and dynamic work culture. The city’s rich culinary scene and cultural events provide a lively backdrop. With a growing job market, it offers many opportunities for professional development and personal growth.
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La Vista, NE
La Vista is a peaceful and growing suburb near Omaha. Working here means enjoying a supportive community atmosphere. The city offers a great balance between work and leisure, with plenty of outdoor activities and a safe living environment.
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North Charleston, SC
North Charleston combines a growing job market with a charming coastal lifestyle. Employees can expect a friendly community and a variety of recreational activities. The area's economic growth provides many opportunities for career advancement.
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Norfolk, VA
Norfolk offers a mix of historical charm and modern amenities. Employees enjoy a vibrant arts scene and access to beautiful waterfront views. The city's strategic location makes it a hub for business and industry.
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Springfield, MO
Springfield is a city with a rich history and a strong sense of community. Employees can expect a welcoming work environment with plenty of outdoor activities. The cost of living is affordable, making it a great place for families.
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Rogers, AR
Rogers offers a modern city experience with a small-town feel. Employees benefit from a friendly work environment and access to beautiful natural surroundings. The city’s growing economy provides many job opportunities.
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Branson, MO
Branson is known for its entertainment scene and natural beauty. Employees enjoy a relaxed atmosphere with plenty of recreational activities. The city’s unique charm makes it a great place to live and work.
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Murfreesboro, TN
Murfreesboro combines a vibrant city life with a close-knit community. Employees can enjoy a variety of cultural events and outdoor activities. The city’s growing economy offers many opportunities for career advancement.
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San Marcos, TX
San Marcos is a college town with a lively and youthful energy. Employees can enjoy a vibrant social scene and access to outdoor activities. The city’s strong economy provides many job opportunities in various sectors.
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Pacific Hospitality Group
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Aimbridge Hospitality
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Stonebridge Companies
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