Company
Overview

About Gerber Collision & Glass

https://www.gerbercollision.com/
Automotive
1000 Employees
Type: Company - Private
Skokie, IL
Gerber Collision & Glass is a well-known company in the automotive repair industry. It offers a range of services to help customers with vehicle repairs after accidents. With many locations across the United States, Gerber Collision & Glass provides quality repairs and exceptional customer service. The company uses skilled technicians and high-quality materials to ensure that each vehicle returns to its pre-accident condition. Gerber Collision & Glass aims to make the repair process as easy and stress-free as possible for customers. The company values transparency and honesty in its dealings with customers. Gerber Collision & Glass strives to build trust by providing clear information about repair costs and timelines. It also offers convenient financing options to help customers manage their expenses. Gerber Collision & Glass takes pride in its commitment to customer satisfaction and aims to exceed expectations in every interaction.

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What are people saying about working at Gerber Collision & Glass?

Employees at Gerber Collision & Glass report mixed experiences, with some praising the benefits and opportunities for growth, while others criticize poor management and high stress. The company offers good benefits and a supportive team environment in some locations, but struggles with inconsistent management practices and unrealistic expectations.

Gerber Collision & Glass Reviews

They have a lot going on.

03/13/2025 - Hammond, LA


Pros

There is high expectations for production.


Cons

There’s very little organization and very last minute.

Heavy workload with little payout

03/11/2025 - Columbia, SC


Pros

Good co-workers and plenty to stay busy.


Cons

To many cars brought in with nothing going out equals no pay when you were commission. Having an area manager that was full of himself and didn't actually care about the employees didn't help. One empty promise after another.

CSR

03/21/2025 - Springfield, MO


Pros

Help to get you started in the auto industry.


Cons

Not the best in office management.

Cool place to work

03/11/2025 - Harahan, LA


Pros

Nice staff easy work plenty of overtime


Cons

Pay is minimal no raises

Depends on location

03/17/2025 - Seattle, WA


Pros

great pay, on the job training


Cons

management can be absolutely terrible and higher ups don’t do anything to change

The Collision Business is tough anywhere you work

03/26/2025 - Rochester, NY


Pros

Commision only - pay was good but had its ups and downsplenty of work


Cons

Management was not all on the same pageInsurance partners run your life

Overall good opportunities

03/28/2025 - Hammond, LA


Pros

Great benefits, staff all works together and get along well.


Cons

Can be high stress environment

Upper management

02/06/2025 - Melbourne, FL


Pros

Good benefits and pay scheduling


Cons

Upper management is very out of touch with the shop level, the Tdp program is not monitored very well, and the parts system is a mess

Estimator

02/17/2025 - Minneapolis, MN


Pros

paid every week on Fridaydid not have to work saturday


Cons

lied about how much money likely will makeworked you to the bone and your performance was NEVER good enoughscrewed me out of money every single week because i could not get all my tasks done, but they refused to hire all necessary positions in order to get those tasks done. i felt like i was being scammed every single day

Do Your Research

02/12/2025 - null


Pros

GM’s have unlimited permissive PTO, but it the ability to take advantage of that varies greatly from market to market and store to store.


Cons

As with any career, job satisfaction heavily relies on your direct manager’s ability to lead, willingness to support your store, and management style.Upper management has no focused strategy. The target areas change frequently, sometimes on a weekly basis, rarely allowing time to develop and improve one area. This approach stems from a tendency to be more reactive rather than proactive.

Failing Leadership and Company

11/03/2024 - Elmhurst, IL


Pros

knowledgeable people on cars that can help if you run into any issue. many frontline employees are very hardworking and well intended.


Cons

total lack of strategic direction and very high school type atmosphere with "in crowd", HR lacks strong competent empathetic and innovative leaders, a common statement made is "we are just not there yet" as used an excuse for mediocre employees that don't ever execute or deliver.

Great company

11/04/2024 - Lebanon, TN


Pros

Good benefits, no weekends, Hour Lunches


Cons

All ways pushing us to make bigger numbers to make up for other locations

Good job

11/10/2024 - null


Pros

Good benefits, commission, and room for growth .


Cons

Insurance, lots of turn over

Salary

11/12/2024 - Lawton, OK


Pros

Easy work and flexible schedule


Cons

Don’t get payed enough for what you do

If you like being micro-managed, you'll love it here!

11/12/2024 - Tulsa, OK


Pros

Weekly pay Various healthcare and dental optionsVision insurance


Cons

Management records phone callsGM plays favorites, doesn't treat employees equallyLots of drama and gossipSlow to pay their vendorsQuality control measures are weakYour feelings/opinions don't matterFor a company with so many employees, the insurance rates should be less expensiveCustomers are assigned a RO#, they don't care what your name is



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Pie chart of the distribution of reviews for Gerber Collision & Glass. 4.0% of reviews are 'Neutral'. 20.0% of reviews are 'Negative'. 46.0% of reviews are 'Mixed'. 30.0% of reviews are 'Positive'.

What are popular careers at Gerber Collision & Glass?

  1. Auto Body Technician
    Auto Body Technicians repair and replace damaged parts on vehicles. They use tools and equipment to fix dents, scratches, and other damage. Technicians work closely with customers to ensure their vehicles are restored to their original condition.
    Find Auto Body Technician jobs


  2. Porter
    Porters assist with the transportation of vehicles and parts within the facility. They ensure that vehicles are moved safely and efficiently. Porters also help maintain a clean and organized workspace.
    Find Porter jobs


  3. General Manager
    General Managers oversee the day-to-day operations of a Gerber Collision & Glass location. They manage staff, handle customer service issues, and ensure the business runs smoothly. Managers work to meet sales goals and maintain high customer satisfaction.
    Find General Manager jobs


  4. Certified Shorthand Reporter
    Certified Shorthand Reporters document repair estimates and customer interactions. They use specialized equipment to record information accurately. Reporters ensure that all details are captured for future reference.
    Find Certified Shorthand Reporter jobs


  5. Customer Service Representative
    Customer Service Representatives interact with clients to address their concerns and questions. They provide information about repair estimates and timelines. Representatives work to ensure a positive customer experience.
    Find Customer Service Representative jobs


  6. Auto Body Estimator
    Auto Body Estimators assess the cost of vehicle repairs. They review damage and provide accurate estimates to customers. Estimators work closely with technicians to understand the scope of repairs needed.
    Find Auto Body Estimator jobs


  7. Paint Prepper
    Paint Preppers prepare vehicles for painting. They clean and sand surfaces to ensure a smooth finish. Preppers work in a detailed and precise manner to achieve high-quality results.
    Find Paint Prepper jobs


  8. Automotive Detailer
    Automotive Detailers clean and polish vehicles. They remove dirt, grime, and other contaminants from the exterior. Detailers also work on restoring the vehicle's appearance to its best condition.
    Find Automotive Detailer jobs


  9. Automotive Painter
    Automotive Painters apply paint to repaired areas of vehicles. They use various techniques to ensure even coverage and a professional finish. Painters work with precision to match the vehicle's original color.
    Find Automotive Painter jobs


  10. Auto Body Builder Apprentice
    Auto Body Builder Apprentices learn the skills needed to repair and restore vehicles. They work under the guidance of experienced technicians. Apprentices gain hands-on experience and develop their technical abilities.
    Find Auto Body Builder Apprentice jobs

Where is Gerber Collision & Glass hiring?

  1. Chicago, IL
    In Chicago, professionals enjoy a vibrant work environment with plenty of opportunities for growth. The city's dynamic atmosphere offers a mix of challenges and rewards for those in the industry.
    Find jobs in Chicago, IL


  2. Fort Wayne, IN
    Fort Wayne provides a welcoming community where employees can thrive. The city offers a balanced lifestyle with a strong sense of community and professional development.
    Find jobs in Fort Wayne, IN


  3. Savannah, GA
    Working in Savannah means being part of a historic city with a growing industry. Employees benefit from a supportive environment and a chance to be part of a community that values skilled professionals.
    Find jobs in Savannah, GA


  4. Columbia, SC
    Columbia offers a friendly and growing market for industry professionals. The city's warm community and expanding opportunities make it an excellent place for career advancement.
    Find jobs in Columbia, SC


  5. Sacramento, CA
    Sacramento provides a diverse and dynamic environment for professionals. The city's vibrant culture and growing industry offer many opportunities for those looking to advance their careers.
    Find jobs in Sacramento, CA


  6. Kansas City, MO
    In Kansas City, employees find a supportive and growing community. The city offers a mix of challenges and rewards, making it a great place for career development.
    Find jobs in Kansas City, MO


  7. Louisville, KY
    Louisville offers a welcoming and growing environment for professionals. The city's strong community and expanding opportunities provide a solid foundation for career growth.
    Find jobs in Louisville, KY


  8. Nashville, TN
    Nashville provides a vibrant and growing market for industry professionals. The city's lively atmosphere and expanding opportunities make it an excellent place for career advancement.
    Find jobs in Nashville, TN


  9. Seattle, WA
    Seattle offers a dynamic and innovative environment for professionals. The city's strong industry and vibrant culture provide many opportunities for those looking to advance their careers.
    Find jobs in Seattle, WA


  10. Elmhurst, IL
    Elmhurst provides a supportive and growing community for professionals. The city's friendly environment and expanding opportunities make it a great place for career development.
    Find jobs in Elmhurst, IL

What are similar companies to Gerber Collision & Glass?

  1. ABRA Auto Body & Glass
    ABRA Auto Body & Glass is a well-known company that specializes in auto body repair and glass services. They operate in multiple locations across the United States, including states like Arizona, California, and Florida. ABRA offers quality services and strives to provide excellent customer care.


  2. Tuffy Tire & Auto Service
    Tuffy Tire & Auto Service is a trusted name in auto repair and maintenance. They serve customers in various locations, including Texas, Georgia, and North Carolina. Tuffy focuses on providing reliable and affordable services, ensuring customers can trust their vehicles to be in good hands.


  3. Fix Auto
    Fix Auto is a company that specializes in auto body repair and glass services. They have locations in several states, such as New York, Pennsylvania, and Ohio. Fix Auto is committed to delivering high-quality repairs and excellent customer service, making them a popular choice for many auto repair needs.


  4. Carstar
    Carstar is a leading provider of auto body repair and glass services. They operate in numerous locations across Canada and the United States, including Ontario, California, and Texas. Carstar focuses on delivering fast, reliable, and high-quality repairs, ensuring customer satisfaction.


  5. Crown Collision Center
    Crown Collision Center is a reputable company that offers auto body repair and glass services. They have locations in various states, such as Michigan, Ohio, and Indiana. Crown Collision Center prides itself on providing quality repairs and excellent customer service, making them a trusted choice for many auto repair needs.


  6. Christian Brothers Automotive
    Christian Brothers Automotive is a company that specializes in auto repair and maintenance. They serve customers in multiple locations, including Arizona, California, and Texas. Christian Brothers Automotive focuses on providing honest and reliable services, ensuring customers can trust their vehicles to be in good hands.


  7. Caliber Collision
    Caliber Collision is a well-known company that offers auto body repair and glass services. They operate in numerous locations across the United States, including Florida, Illinois, and New York. Caliber Collision is committed to delivering high-quality repairs and excellent customer service, making them a popular choice for many auto repair needs.

Want to become a part of the Automotive industry?