Company
Overview

About Hyatt

http://www.hyatt.com
Hospitality
85537 Employees
Type: Company - Public Company
Chicago, IL
Hyatt is a well-known hotel chain around the world. People who work at Hyatt enjoy a welcoming and professional atmosphere. They offer many opportunities for growth and learning. Hyatt values hard work and dedication, making it a great place for anyone looking to start or advance their career. Their focus on customer service ensures that employees will be engaged in rewarding interactions every day. Hyatt hotels are known for their comfort and style, creating a pleasant work environment. Whether someone is new to the industry or an experienced professional, Hyatt offers a chance to develop skills and build a successful career.

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What are people saying about working at Hyatt?

Employees at Hyatt appreciate the good pay, benefits, and opportunities for advancement but often cite issues with management, workload, and staff morale. While many praise the hotel culture and experience, there are also reports of toxic environments, favoritism, and inconsistent leadership affecting overall job satisfaction.

Hyatt Reviews

Good pay, but staff drama affects morale

09/29/2026 - Chicago, IL


Pros

Good Pay, workload flucatates seasonally.


Cons

There may be a lot of staff drama

Hyatt House

09/29/2026 - Charlotte, NC


Pros

Open floor communication, room for advancement, benefits.


Cons

It’s nothing that can’t be worked out really when it comes to Hyatt !

Nice fun environment despite long hours

09/28/2026 - Sydney


Pros

Long hours a bit tired


Cons

Nice fun working environment, good pay

Visibility and opportunity, but overwork is an issue

09/26/2026 - Chicago, IL


Pros

Visibility and opportunity is good


Cons

Overwork, lack of appropriate leadership backfill when leadership exits the company. Repeated RIFs affect morale.

Great pay, but outdated systems

09/24/2026 - Bonita Springs, FL


Pros

Great pay and stays at other hyatts


Cons

Old systems and poor associate morale

Great hotel perks, but pay could improve

09/21/2026 - Atlanta, GA


Pros

Hotel Comp Nights are great


Cons

Pay could be better off

Initially great experience but turned negative quickly

09/19/2026 - null


Pros

It was amazing at first but then quickly went downhill the longer I was there.


Cons

Favoritism, no sense of belonging, guests are rude and disrespectful

Do NOT work here!

09/17/2026 - Indianapolis, IN


Pros

Pay is decent and the servers are great


Cons

Do not work here unless you want to be berated by both managers in banquets. HR doesn’t take it seriously and the managers will gaslight you about the things they said to you and staff. They constantly call staff stupid and harass them. They constantly gossip and the assistant manager is dating a server and always treats him different. I got wrongfully terminated for a situation no one informed me about with protocol and then my manager wouldn’t take accountability for this being his problem to fix. You will not make $70k a year no matter what HR tells you. The hours aren’t very good either so you’ll have to help security or work another job to get those hours. Benefits are taken out at every paycheck and it’s expensive. None of the staff likes the managers in banquets. They are protected and nothing will ever get done. The managers are lazy and they do nothing but sit on the computer or on their phones. My advice, do not work here. It’s not worth being surrounded by miserable people and being harassed every day.

Niveau de travail et personnel à améliorer

09/16/2026 - Paris


Pros

Flexibilité au niveau des horaires et salaires


Cons

Niveau de travail et personnel

Opportunities abound, but location greatly impacts experience

09/16/2026 - Park City, UT


Pros

As long as you’re willing to relocate, there’s heaps of opportunities within Hyatt, since they seem to prefer to promote from within


Cons

The property you’re at totally makes or breaks your experience.

Great leadership and benefits, but title confusion exists

09/14/2026 - Des Moines, IA


Pros

Good overall leadership and good benefits package. They want you to experience the Hyatt brand yourself when you travel so that you're more connected to the brand/organization. I always thought the training and communication was good. If you work under a boss that doesn't micro-manage you then this is an awesome job.


Cons

Job titles can be overly broad in the corporate environment unless you are a director since the work I did and access controls I had was immensely different that others with the same title. Sometimes you fix a system issue only to have someone deviate from company standards and recreate the issue. Also, some unreasonable mobile app ticket requests from the Guest Services team asking for something that was completely functional to be fixed because one guest was IT-illiterate and wrote a bad survey about the mobile app.

Enjoyable environment but inconsistent management practices

09/07/2026 - Arona


Pros

Loved the environment and the customers.


Cons

Inconsistent management. They kept changing their sales strategy.

Quick promotions, but work-life balance suffers

09/04/2026 - Tamuning, GU


Pros

Quick promotions for all levels


Cons

Work life balance is not great

Learning to work under pressure in a toxic environment

09/04/2026 - Venice


Pros

Good if you need to learn how to work in pressure


Cons

Very toxic environment. Needs attention

Great place to work with rewarding effort

09/03/2026 - Orlando, FL


Pros

Great place to work. Would recommend


Cons

A lot of work sometimes. But good money the more effort you put in



Page 1
Pie chart of the distribution of reviews for Hyatt. 9.5% of reviews are 'Neutral'. 13.5% of reviews are 'Negative'. 32.5% of reviews are 'Positive'. 44.5% of reviews are 'Mixed'.

What are popular careers at Hyatt?

  1. Housekeeping
    Housekeepers ensure guest rooms are clean and tidy. They make beds, tidy up common areas, and keep everything in order.
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  2. Housekeeper
    Housekeepers handle cleaning duties in guest rooms and public areas. They pay attention to details and maintain a high standard of cleanliness.
    Find Housekeeper jobs


  3. Cook
    Cooks prepare meals in the hotel’s kitchen. They follow recipes and prepare food quickly to meet guest needs.
    Find Cook jobs


  4. Bartender
    Bartenders mix and serve drinks to guests. They must know a variety of cocktails and how to handle a busy bar area.
    Find Bartender jobs


  5. Server
    Servers take care of guests in the dining area. They take orders, serve food and drinks, and ensure guests have a great dining experience.
    Find Server jobs


  6. Front Desk Associate
    Front Desk Associates greet guests when they arrive. They handle check-ins and check-outs and provide information about the hotel.
    Find Front Desk Associate jobs


  7. Host
    Hosts welcome guests at the restaurant. They seat guests, explain the menu, and ensure a welcoming atmosphere.
    Find Host jobs


  8. Server Assistant
    Server Assistants help servers in the dining area. They clear tables, refill drinks, and ensure everything runs smoothly during service.
    Find Server Assistant jobs


  9. Housekeeping Supervisor
    Housekeeping Supervisors oversee the cleaning staff. They ensure that all areas are clean and staff are following procedures.
    Find Housekeeping Supervisor jobs


  10. Events Coordinator
    Events Coordinators plan and manage events at the hotel. They work with clients to design events and ensure everything goes smoothly.
    Find Events Coordinator jobs

Where is Hyatt hiring?

  1. Austin, TX
    Enjoy a vibrant and fast-growing city. Work in a place known for its live music and tech scene. Expect a lively atmosphere with many events and festivals.
    Find jobs in Austin, TX


  2. Chicago, IL
    Experience a bustling metropolis with a rich history. Be part of a city with diverse cultures and a thriving business scene. Opportunities for professional growth are abundant.
    Find jobs in Chicago, IL


  3. San Antonio, TX
    Work in a city with a strong sense of community. Enjoy a laid-back lifestyle with plenty of outdoor activities. Experience rich cultural heritage and warm hospitality.
    Find jobs in San Antonio, TX


  4. San Diego, CA
    Live in a beautiful coastal city with perfect weather. Enjoy a diverse and vibrant culture. Work in a city known for its beautiful beaches and outdoor attractions.
    Find jobs in San Diego, CA


  5. Washington, DC
    Be at the heart of political and cultural activities. Enjoy a city rich in history and opportunities. Experience a dynamic environment with a mix of tradition and innovation.
    Find jobs in Washington, DC


  6. Cambridge, MD
    Experience a charming, historic city with a strong sense of community. Work in a peaceful setting close to the Chesapeake Bay. Enjoy a slower pace of life with plenty of outdoor activities.
    Find jobs in Cambridge, MD


  7. Dallas, TX
    Work in a major business hub with many opportunities. Experience a vibrant city with a strong economy and diverse culture. Enjoy a friendly atmosphere with many events and activities.
    Find jobs in Dallas, TX


  8. Orlando, FL
    Experience a family-friendly city known for its attractions. Work in a vibrant tourist destination with many opportunities. Enjoy a lively atmosphere with plenty to do and see.
    Find jobs in Orlando, FL


  9. Carlsbad, CA
    Work in a beautiful coastal city with a relaxed lifestyle. Enjoy a place known for its scenic beauty and outdoor activities. Experience a warm and friendly community.
    Find jobs in Carlsbad, CA


  10. Atlanta, GA
    Be part of a fast-growing, vibrant city. Enjoy a place with a mix of history and modernity. Experience a dynamic business environment with many opportunities.
    Find jobs in Atlanta, GA

What are similar companies to Hyatt?

  1. DoubleTree by Hilton
    DoubleTree by Hilton is part of Hilton Worldwide. It focuses on guest comfort and convenience. The brand is known for its warm and friendly service. DoubleTree by Hilton has properties in various locations, including North America, Europe, and Asia. Popular cities include Los Angeles, Paris, and Hong Kong.


  2. Cambria Hotels
    Cambria Hotels offers contemporary accommodations with a focus on technology and guest experience. It targets business and leisure travelers. Cambria hotels are found in urban areas and near airports. Notable locations include New York City, Orlando, and Chicago.


  3. Drury Hotels
    Drury Hotels provides affordable and comfortable stays. It emphasizes family-friendly environments and business services. Locations include major cities and popular tourist destinations. Cities with Drury Hotels include Nashville, San Antonio, and Las Vegas.


  4. Radisson Hotel Group
    Radisson Hotel Group operates a diverse range of brands, from luxury to budget. It offers premium services and a personalized guest experience. Radisson Hotels are present in numerous countries, including the United States, Europe, and Asia. Key locations include Berlin, Bangkok, and Miami.


  5. Motel 6
    Motel 6 offers affordable and convenient lodging options. It focuses on budget-conscious travelers seeking a simple and comfortable stay. Motel 6 has a wide presence across the United States. Popular locations include Los Angeles, Las Vegas, and Orlando.


  6. Marriott International
    Marriott International is a major player in the hospitality industry. It operates hotels and resorts in over 130 countries. Popular brands include Marriott Hotels, Westin, and Ritz-Carlton. Marriott aims to provide comfortable and memorable experiences for travelers. The company has locations in major cities worldwide, such as New York, London, and Tokyo.

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