Company
Overview

About Hyatt

https://www.hyatt.com/
Leisure, Sports and Recreation
55000 Employees
Type: Company - Public
Chicago, IL
Hyatt is a well-known hospitality company with a rich history. It offers a range of hotels around the world, providing top-notch services and comfortable stays. Hyatt values guests and aims to make their experience enjoyable and memorable. Each hotel reflects Hyatt's commitment to quality and comfort, ensuring a welcoming environment for all visitors. Guests can expect friendly service, clean rooms, and a variety of amenities to enhance their stay. Hyatt focuses on creating a positive experience for everyone who steps into one of its hotels. The company prides itself on its customer service and strives to meet the needs of travelers from all walks of life. Whether for business or leisure, Hyatt stands as a reliable choice for those seeking a pleasant and convenient accommodation. The company's dedication to excellence makes it a popular option for those looking to explore new destinations or simply find a comfortable place to rest.

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What are people saying about working at Hyatt?

Employees at Hyatt appreciate the company's benefits and strong brand recognition but often express concerns about management quality, favoritism, and inconsistent treatment across different locations. Overall, while there are positive aspects like good pay and a friendly work environment, challenges such as poor upper management, high stress, and limited growth opportunities frequently surface.

Hyatt Reviews

Review

10/23/2025 - Chicago, IL


Pros

Good payBenefitscoworkers were nice


Cons

upper management was strict and talks behind your backCustomers were always complaining Being scheduled morning and night shifts back to back

Toxic Environment with Discriminatory Practices and Retaliation

10/10/2025 - Chicago, IL


Pros

Recognizable hospitality brand that people think, Otherwise NONE


Cons

My experience in the Digital Technology group was marked by poor management and a biased work culture. My manager, promoted mainly due to personal connections rather than merit, was a micromanager who often took credit for others’ work. Despite promises of meaningful roles and projects, I was assigned to tasks from a dissolved vertical with little support or transparency.* Favoritism in management promotions* Discriminatory treatment of certain employee groups contributed to a hostile workplace.* Broken promises on projects and responsibilities* Lack of transparency and trust* Teams undergoing restructuring all the times

Good corporate culture

10/27/2025 - Toronto, ON


Pros

Strong employeee engagement, training and values


Cons

franchise hotels do not offer consistency of brand

Tastemaker

10/02/2025 - Houston, TX


Pros

Great benefits, Great enviorment, great company


Cons

Very demanding holiday work days

Beware of Tempe Mission Palms in Tempe, AZ

10/11/2025 - Tempe, AZ


Pros

Money is decent, hours can be good.


Cons

Theft, lack of management involvement, a lot of drug and alcohol consumption by the staff and management, specifically banquets.

Very Welcoming

10/22/2025 - Washington, DC


Pros

PayEnvironment BenefitsStaffLocation


Cons

Work Schedule - unfortunately the rotating schedule didn’t work for meCustomers - sometimes working at a high end establishment you experience rude and dismissive customers

Review

10/13/2025 - Orlando, FL


Pros

Free hotel stays at Hyatt hotels


Cons

Bad technology, poor management, high call volume

Great company if you do your job

10/18/2025 - Dallas, TX


Pros

Most coworkers are great Opportunity to make extra money


Cons

Not much room to grow

Not bad, actually kinda good!

10/24/2025 - San Antonio, TX


Pros

- Comp nights around the world- Stock buying- Employee discount


Cons

- Upper middle management could use some work, but overall, it's not bad

Work relationship

10/02/2025 - Dublin, Dublin


Pros

Well known hotel chain, busy and friendly staff


Cons

Micro Managing from some Managers was not idealz

Great place to work, until it wasn't

10/05/2025 - Omaha, NE


Pros

Flexible hours. Great PTO system. Paid holidays if working in corporate.


Cons

They lied to us for a few years, stating we were the future while training a team overseas to outsource to and lay us all off without any heads up. We were not offered other positions in the company.

Good Perk, Bad Hours

10/21/2025 - Sacramento, CA


Pros

Flexible vacation time, good perks (free and discounted nights).


Cons

Long hours with no overtime

Written mission vs actions

10/10/2025 - Omaha, NE


Pros

Has decent benefits, training and diversity engagement ténènts


Cons

Management does not always follow their own guidelines of diversity engagement.

Unhealthy

10/13/2025 - Bastrop, TX


Pros

Made a friend, learned high volume kitchen work


Cons

No acknowledgement of mental health from superiors. Lack of accommodation due to injury. Poor pay for high demand of the job. Lack of flexibility for work/life balance

Good company

10/27/2025 - Atlanta, GA


Pros

Good company benefits, care about employees


Cons

Back to back calls and rude customers



Page 1
Pie chart of the distribution of reviews for Hyatt. 9.4% of reviews are 'Neutral'. 13.7% of reviews are 'Negative'. 33.2% of reviews are 'Positive'. 43.8% of reviews are 'Mixed'.

What are popular careers at Hyatt?

  1. Housekeeping
    Housekeeping staff ensure rooms are clean and tidy. They perform tasks like changing linens and restocking supplies.
    Find Housekeeping jobs


  2. Cook
    Cooks prepare meals for guests. They follow recipes and ensure food is delicious and presented well.
    Find Cook jobs


  3. Front Desk Associate
    Front Desk Associates greet guests and handle check-ins and check-outs. They provide information and assist with reservations.
    Find Front Desk Associate jobs


  4. Housekeeper
    Housekeepers clean guest rooms and public areas. They pay attention to details to ensure everything is spotless.
    Find Housekeeper jobs


  5. Bartender
    Bartenders mix and serve drinks. They create a fun and welcoming atmosphere for guests.
    Find Bartender jobs


  6. Server
    Servers take orders and serve food and drinks. They aim to provide excellent service and ensure guests have a good experience.
    Find Server jobs


  7. Host
    Hosts greet guests and manage seating. They ensure guests feel welcome and find their tables quickly.
    Find Host jobs


  8. Server Assistant
    Server Assistants support servers by setting up tables and cleaning up after guests. They help to keep the dining area running smoothly.
    Find Server Assistant jobs


  9. Housekeeping Supervisor
    Housekeeping Supervisors manage the housekeeping team. They ensure tasks are completed and provide support to staff.
    Find Housekeeping Supervisor jobs


  10. Sous Chef
    Sous Chefs assist the head chef. They help plan menus and oversee food preparation to ensure quality and efficiency.
    Find Sous Chef jobs

Where is Hyatt hiring?

  1. Austin, TX
    Austin offers a lively atmosphere with a growing job market. The city's warm climate and diverse culture create a welcoming environment. Employees enjoy a vibrant community with numerous recreational activities.
    Find jobs in Austin, TX


  2. Chicago, IL
    Chicago boasts a rich history and a thriving economy. Working here means being part of a dynamic environment with endless opportunities. The city's diverse population adds to its lively and engaging atmosphere.
    Find jobs in Chicago, IL


  3. San Antonio, TX
    San Antonio combines a rich cultural heritage with a growing job market. The city is known for its warm hospitality and strong community spirit. Employees enjoy a good work-life balance and numerous outdoor activities.
    Find jobs in San Antonio, TX


  4. San Diego, CA
    San Diego provides a beautiful coastal setting with mild weather year-round. The city's vibrant culture and thriving job market make it an attractive place to work. Employees enjoy a high quality of life with plenty of recreational opportunities.
    Find jobs in San Diego, CA


  5. Dallas/Fort Worth International Airport, TX
    The Dallas/Fort Worth area offers a bustling job market and a thriving economy. The area's strong business environment creates numerous opportunities for growth. Employees enjoy a lively urban setting with a variety of cultural attractions.
    Find jobs in Dallas/Fort Worth International Airport, TX


  6. Cambridge, MD
    Cambridge offers a peaceful setting with a strong sense of community. The area is known for its natural beauty and laid-back lifestyle. Employees enjoy a close-knit community with plenty of outdoor activities.
    Find jobs in Cambridge, MD


  7. Orlando, FL
    Orlando is a dynamic city with a booming tourism industry. The area offers a vibrant atmosphere with numerous attractions. Employees enjoy a lively community and a variety of recreational activities, making it an exciting place to work.
    Find jobs in Orlando, FL


  8. Washington, DC
    Washington, DC offers a unique blend of history and modernity. The city is a hub for politics and business, providing numerous job opportunities. Employees enjoy a rich cultural experience with plenty of historical sites and events.
    Find jobs in Washington, DC


  9. Atlanta, GA
    Atlanta is a thriving metropolis with a strong economy. The city offers a diverse culture and a wide range of job opportunities. Employees enjoy a vibrant community with numerous entertainment options and a growing job market.
    Find jobs in Atlanta, GA


  10. Miami, FL
    Miami provides a vibrant and diverse atmosphere with a thriving job market. The city's rich cultural heritage and beautiful beaches create an attractive environment. Employees enjoy a dynamic community with plenty of recreational activities.
    Find jobs in Miami, FL

What are similar companies to Hyatt?

  1. Marriott International
    Marriott International is a global hospitality company with properties in over 133 countries and territories. They offer luxury, select-service, and extended-stay hotels. Marriott operates iconic brands such as The Ritz-Carlton, W Hotels, and Marriott Hotels. They have locations worldwide, including major cities in North America, Europe, Asia, and beyond.


  2. DoubleTree by Hilton
    DoubleTree by Hilton is part of Hilton Worldwide and focuses on providing a comfortable and welcoming experience. This brand offers a range of hotels designed for both leisure and business travelers. DoubleTree by Hilton has properties in many key locations across North America, Europe, Asia, and Africa, ensuring guests have access to hospitality services in diverse settings.


  3. Cambria Hotels
    Cambria Hotels is known for its modern and stylish accommodations. This hotel brand emphasizes personalized service and a comfortable stay. Cambria Hotels operates in several locations across North America, particularly in urban centers and popular tourist destinations, aiming to provide a home away from home for travelers.


  4. Drury Hotels
    Drury Hotels focuses on delivering family-friendly and comfortable environments. They aim to provide a home away from home with amenities that cater to both leisure and business travelers. Drury Hotels operates in various locations across the United States, particularly in the Midwest, offering a welcoming atmosphere in many cities.


  5. Radisson Hotel Group
    Radisson Hotel Group is a leading global hospitality company with a diverse portfolio of hotels. They operate under various brands, including Radisson, Radisson RED, and Park Inn by Radisson. Radisson Hotel Group has properties in numerous countries, providing hospitality services in Europe, Asia, the Americas, Africa, and the Middle East.


  6. Motel 6
    Motel 6 offers budget-friendly accommodations across the United States. This brand is known for its straightforward, no-frills lodging options that emphasize convenience and comfort. Motel 6 has locations along major highways and in many urban areas, providing affordable stays for travelers on a budget.

Want to become a part of the Leisure, Sports and Recreation industry?