Company
Overview

About Hyatt

https://www.hyatt.com/
Leisure, Sports and Recreation
55000 Employees
Type: Company - Public
Chicago, IL
Hyatt is a leading global hospitality company known for its exceptional service and diverse range of accommodations. With a rich history dating back to 1957, Hyatt has grown to offer a variety of brands catering to different traveler needs. From luxury hotels to mid-range options, Hyatt ensures a comfortable and memorable stay for every guest. The company prides itself on creating a welcoming environment and providing top-notch amenities to enhance the travel experience. Hyatt also values its employees, offering a supportive and dynamic work environment. The company believes in fostering growth and development for its staff, ensuring they have the tools and resources needed to succeed. With a commitment to excellence, Hyatt continues to be a preferred choice for travelers and a great place to work for professionals in the hospitality industry.

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What are people saying about working at Hyatt?

Employees at Hyatt report mixed experiences, with some praising the company culture, benefits, and opportunities for growth, while others criticize poor management, high workloads, and inconsistent communication. While many appreciate the perks like complimentary hotel stays and discounts, issues such as favoritism, lack of support, and long hours during peak seasons are common complaints.

Hyatt Reviews

Bad working experience

04/20/2025 - Plano, TX


Pros

There’s no pros they expect you to do everything


Cons

Horrible management and just a bad work environment

Grand Hyatt

04/22/2025 - Atlanta, GA


Pros

Benefits: Healthcare and Comp/Discounted stays at Hyatt Properties


Cons

Hotel still under renovations, things are always changing

Assist with guest request

04/23/2025 - Bellevue, WA


Pros

Super comfy job and really easy


Cons

bad management, hire only asians

So so

04/25/2025 - San Diego, CA


Pros

Meals providedThat’s about it


Cons

Benefits not clearManagement not the bestNo onsite parking for employees

Great company

04/26/2025 - Fort Worth, TX


Pros

The ability to trade schedules with co workers. You can take off using a app from your phone. (I requested off sometimes in the middle of the shift)Great pay and benefits12 free nights stays and discounts


Cons

The customers can be sooooo annoying.

Large expectations, small property, cozy setting.

03/08/2025 - Park City, UT


Pros

Staff are incredibly friendly. Due to the small number of overall staff, it's easy to get to know everybody. If you have an idea, no one will stop you from implementing it yourself so long as it's not dumb. The Managers are very decent as well. Yeah some are difficult, but they'll never ask you to do something they wouldn't do or be able to do. Friendly too.


Cons

Hyatt's corporate HR and their departmental policies have consistently been a slow-acting poison to the Hyatt corporation and their hotel functioning in the year or so I've been with the company. It is not just myself that they've annoyed (putting it kindly). They have 0 qualms about treating fellow employees and my friends with a double standard and then will smile about it. Personally, my healthcare was massively screwed up by our HR department based out of Chicago. No apology was ever given. They're not great at all.

Hyatt Regency Event Coordinator

03/18/2025 - Minneapolis, MN


Pros

Company takes care of its workers


Cons

No work from home opportunities

Entry job

03/03/2025 - Bastrop, TX


Pros

Great pay for the work and it good for student looking to gain work experience


Cons

When the summer time rolls around expect a lot of work some boring and some fun but all necassary

Event planning manager

03/08/2025 - Sacramento, CA


Pros

Complimentary room nights per yearDiscount on hotel roomsLunch provided daily


Cons

Lack of leadership in upper managementHeavy workload at times

Great Company

03/04/2025 - San Diego, CA


Pros

Great Culture and cares for their employees


Cons

nothing that I can think of

Toxic but pays well for now

03/15/2025 - Old Greenwich, CT


Pros

Under union contract, this on-call position as banquet server pays well enough that you can have downtime without too much financial worry. Spanish as second or first language is helpful.


Cons

Management is staggered with some good and understanding of the work and others barking and yelling. (you always have to keep your eyes on the $) Too much talking about the other behind each other's back. Too little attention to detail --- most employees do what is ordered/asked and that is about it---little initiative on cleaning back halls without being asked, or refreshing inventory. On-call people work hard and yet do not get any health benefits, just 401k and discounted rooms.

Hyatt

03/25/2025 - Huntington Beach, CA


Pros

Had the opportunity to lead a great restaurant teamWas able to work with kitchen team on menu ideas and developmentHad the support of Culinary Management Had the opportunity to learn and grow with the company


Cons

Occasionally work long hours based on hotel occupancy and events on property, but that comes with the territory of working at a destination resort.

Good team

03/29/2025 - Washington, DC


Pros

Good hours and nice people


Cons

Disorganized at times. Management turnover

good gig

03/01/2025 - Vail, CO


Pros

The atmosphere, people, snow, money


Cons

gets hectic during high season

Excellent job

03/17/2025 - Coral Gables, FL


Pros

Manager is flexible. Good benefit


Cons

Nothing to complain about. Only pay litle



Page 1
Pie chart of the distribution of reviews for Hyatt. 9.1% of reviews are 'Neutral'. 13.4% of reviews are 'Negative'. 31.1% of reviews are 'Positive'. 46.4% of reviews are 'Mixed'.

What are popular careers at Hyatt?

  1. Housekeeping
    Housekeeping staff ensure guest rooms are clean and tidy. They make beds, change linens, and clean bathrooms.
    Find Housekeeping jobs


  2. Cook
    Cooks prepare meals for guests. They follow recipes and ensure food quality and safety.
    Find Cook jobs


  3. Front Desk Associate
    Front Desk Associates greet guests and handle check-ins and check-outs. They provide information and assist with guest needs.
    Find Front Desk Associate jobs


  4. Bartender
    Bartenders mix and serve drinks. They create cocktails and ensure guests have a pleasant experience.
    Find Bartender jobs


  5. Housekeeper
    Housekeepers clean guest rooms and common areas. They maintain a high standard of cleanliness and hygiene.
    Find Housekeeper jobs


  6. Server
    Servers take orders and serve food and drinks to guests. They ensure a positive dining experience.
    Find Server jobs


  7. Host
    Hosts greet guests and manage seating. They ensure guests are seated in a timely manner.
    Find Host jobs


  8. Server Assistant
    Server Assistants help servers with tasks. They set up tables, clear dishes, and assist with guest needs.
    Find Server Assistant jobs


  9. Housekeeping Supervisor
    Housekeeping Supervisors oversee the cleaning staff. They ensure tasks are completed efficiently and to standard.
    Find Housekeeping Supervisor jobs


  10. Sous Chef
    Sous Chefs assist the head chef. They manage kitchen staff and help prepare meals.
    Find Sous Chef jobs

Where is Hyatt hiring?

  1. San Antonio, TX
    San Antonio offers a vibrant mix of culture, history, and modern amenities. Working here means enjoying a lively atmosphere with plenty of opportunities for both work and leisure.
    Find jobs in San Antonio, TX


  2. Austin, TX
    Austin is known for its dynamic tech scene and creative energy. Employees benefit from a welcoming community and a variety of outdoor activities. The city's growth offers many career opportunities.
    Find jobs in Austin, TX


  3. Dallas/Fort Worth International Airport, TX
    Working at the Dallas/Fort Worth International Airport provides a fast-paced environment with diverse opportunities. The airport's central location makes it a hub for travel and business, offering a dynamic work setting.
    Find jobs in Dallas/Fort Worth International Airport, TX


  4. Chicago, IL
    Chicago is a bustling metropolis with a rich cultural scene. Employees enjoy a vibrant city life with numerous attractions and a strong professional network. The city's diverse economy offers varied career paths.
    Find jobs in Chicago, IL


  5. San Diego, CA
    San Diego offers a perfect blend of beautiful weather and a thriving community. Working here means enjoying a laid-back yet productive environment with access to stunning beaches and outdoor activities.
    Find jobs in San Diego, CA


  6. Atlanta, GA
    Atlanta is a growing city with a strong business presence. Employees benefit from a supportive community and a variety of industries. The city offers a mix of urban and suburban living, making it versatile for different lifestyles.
    Find jobs in Atlanta, GA


  7. Orlando, FL
    Orlando is a family-friendly city with a booming tourism industry. Working here means being part of a dynamic environment with plenty of opportunities for growth and fun. The city's attractions make it a great place to live and work.
    Find jobs in Orlando, FL


  8. Lahaina, HI
    Lahaina offers a laid-back island lifestyle with stunning natural beauty. Employees enjoy a relaxed work environment with access to beautiful beaches and outdoor adventures. The city's charm makes it a unique place to work.
    Find jobs in Lahaina, HI


  9. Washington, DC
    Washington, DC, is a hub of political and cultural activity. Working here means being part of a vibrant community with numerous professional opportunities. The city's rich history and diverse attractions offer a unique work experience.
    Find jobs in Washington, DC


  10. Miami, FL
    Miami is a vibrant city with a diverse culture and a thriving economy. Employees enjoy a dynamic work environment with plenty of social and recreational activities. The city's beautiful beaches and nightlife make it an exciting place to work.
    Find jobs in Miami, FL

What are similar companies to Hyatt?

  1. Marriott International
    Marriott International is a global leader in the hospitality industry. It operates a wide range of hotel brands, including Marriott Hotels, Ritz-Carlton, and The St. Regis. Marriott has properties in over 130 countries and territories, offering a variety of accommodations to meet different needs and preferences. Guests can find Marriott hotels in major cities, popular tourist destinations, and business hubs around the world.


  2. DoubleTree by Hilton
    DoubleTree by Hilton is a well-known hotel brand that offers comfortable and welcoming accommodations. It is part of the Hilton Worldwide portfolio. DoubleTree hotels are known for their friendly service and cozy atmosphere. They are located in many cities across the United States, Canada, and other parts of the world. Whether for business or leisure, guests can find DoubleTree hotels in both urban centers and suburban areas.


  3. Cambria Hotels
    Cambria Hotels is a modern hotel brand that focuses on providing stylish and comfortable stays. It is part of the Choice Hotels International family. Cambria hotels are known for their contemporary design and attention to detail. They offer a range of amenities to enhance the guest experience. Cambria hotels are located in various cities across the United States, catering to both business and leisure travelers.


  4. Drury Hotels
    Drury Hotels is a family-owned hotel chain that offers affordable and welcoming accommodations. It is known for its friendly service and comfortable rooms. Drury Hotels are located in many cities across the United States, particularly in the Midwest and Southeast. They are popular among both business and leisure travelers who seek a comfortable and convenient stay.


  5. Radisson Hotel Group
    Radisson Hotel Group is a leading global hospitality company with a wide range of hotel brands. It includes Radisson Hotels, Park Inn by Radisson, and Radisson RED, among others. Radisson Hotel Group has properties in over 100 countries, offering a variety of accommodations to suit different needs. Guests can find Radisson hotels in major cities, popular tourist destinations, and business centers around the world.


  6. Motel 6
    Motel 6 is a budget-friendly hotel chain that offers simple and affordable accommodations. It is known for its no-frills approach and convenient locations. Motel 6 hotels are located in many cities across the United States, often near major highways and airports. They are popular among travelers who need a comfortable place to stay without breaking the bank.

Want to become a part of the Leisure, Sports and Recreation industry?