Company
Overview

About Optum

https://www.optum.com/
Insurance
65000 Employees
Type: Company - Private
Eden Prairie, MN
Optum stands at the forefront of the healthcare industry, dedicated to enhancing health outcomes for people worldwide. This company combines technology, data, and expertise to deliver innovative solutions. Optum serves employers, health systems, and government agencies, aiming to improve the overall health and well-being of communities. By offering a range of services, from health benefits to technology-driven healthcare solutions, Optum strives to create a more efficient and effective healthcare system. Optum's commitment to innovation and quality makes it a leading choice for healthcare professionals and employers. The company focuses on developing products and services that improve patient care and streamline administrative processes. Employees benefit from a dynamic work environment where they can contribute to meaningful projects. Optum values teamwork, integrity, and continuous learning, making it an excellent place for career growth and development.

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What are people saying about working at Optum?

Optum offers a variety of job opportunities with generally good benefits and work-life balance, though some employees report challenges such as slow growth, limited exciting projects, and inconsistent management.

Optum Reviews

Great benefits

10/14/2025 - Chicago, IL


Pros

great benefits and good culture


Cons

The challenges of working call center and having to be measured on metrics. High pressured

After Buy-Out Pay Bonus Changed

10/15/2025 - Houston, TX


Pros

* USED to be good bonuses for good QA scores, it’s impossible now to get a bonus* bonuses go up to $600 extra a month * my manager was sweet and tried their best to make sure our team was happy despite all the changes with the merger


Cons

* strict QA, had to be at 98-99% accuracy * lots of programs to learn. avoid if you are not tech savvy* upper management changes so quickly so you never know who’s in charge.* remote work can feel isolating when you do not feel supported or heard when the systems and rules change so often.* health insurance choices are a joke which is ironic

not good, not bad

10/29/2025 - Houston, TX


Pros

wlb, work load is not that much


Cons

peanut pay, could not see much room for growth

Mixed feelings

10/03/2025 - Minnetonka, MN


Pros

Depending on who your manager is, there is a good work/life balance


Cons

Decisions are made by senior management with the thought that all applications work the same. The direction we are given to all do the same thing has caused issue over issue.

Network Management

10/07/2025 - Draper, UT


Pros

Fun job with a lot of exposure to Healthcare professionals.


Cons

At the time, woke hiring was prevalent. Leadership hired and promoted those based on diversity instead of skill level. Many employees left due to the promotion process.

Good work life balance

10/16/2025 - Topeka, KS


Pros

They provide Good work life balance


Cons

They lay people off all of the time so no job security

Good company

10/29/2025 - Noida


Pros

work life balance is very good


Cons

The pay is not good

Good growing company in AI

10/08/2025 - Noida


Pros

Focusing more on AI in projects, which is the need of the hour


Cons

Few of the old management employees are making environment bad

Great pay and friendly coworkers

10/17/2025 - Dallas-Fort Worth


Pros

Pay was great, people were friendly


Cons

As large organizations tend to do, there are constant reorgs happening.

Work as a data analyst

10/22/2025 - Noida


Pros

its a very good company for your future.


Cons

This company has rotational shift

us health records

10/24/2025 - Noida


Pros

largest company in world for healthcare cab facility


Cons

low salary, low incrementsslow growth

Good Job Security

10/04/2025 - Hyderābād


Pros

Good job security since it's a product based company.


Cons

Most of the technologies are legacy and yet to migrate into cloud fully

Good company

10/06/2025 - Hyderābād


Pros

Work life balance is there


Cons

Growth and promotions are slow

Managers company

10/06/2025 - Hyderābād


Pros

two years back company was good…now in all areas worst..Only best thing was US based company


Cons

Indian managers…Lots of SG28 and SG29 grades….Less developers…huge managersWorst HR policies…Pay is also less

Developer

10/07/2025 - Hyderābād


Pros

Work life balance. Hybrid WFH policy.


Cons

Salary Hike and promotions are slow



Page 1
Pie chart of the distribution of reviews for Optum. 10.6% of reviews are 'Neutral'. 16.7% of reviews are 'Negative'. 42.0% of reviews are 'Mixed'. 30.8% of reviews are 'Positive'.

What are popular careers at Optum?

  1. Registered Nurse
    Registered Nurses (RNs) provide and coordinate patient care. They work with doctors and other healthcare staff to treat patients and support their recovery.
    Find Registered Nurse jobs


  2. Medical Assistant
    Medical Assistants assist doctors and nurses in patient care. They perform routine tasks such as taking vital signs, administering medications, and preparing patients for exams.
    Find Medical Assistant jobs


  3. Pharmacy Technician
    Pharmacy Technicians help pharmacists by preparing medications. They fill prescriptions, organize medicines, and provide information to customers about their prescriptions.
    Find Pharmacy Technician jobs


  4. Patient Care Coordinator
    Patient Care Coordinators ensure smooth patient experiences. They manage appointments, communicate with patients, and help coordinate care with various healthcare providers.
    Find Patient Care Coordinator jobs


  5. Nurse Practitioner
    Nurse Practitioners (NPs) provide primary and specialty care. They diagnose and treat illnesses, prescribe medications, and manage patient care plans. They often have advanced training.
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  6. Licensed Practical Nurse
    Licensed Practical Nurses (LPNs) provide basic patient care. They monitor patients' health, administer medications, and assist with daily activities. They play a crucial role in patient care teams.
    Find Licensed Practical Nurse jobs


  7. Pharmacist
    Pharmacists are medication experts. They review prescriptions, ensure the correct dosages, and provide advice on medications and their uses. They play a key role in patient safety and health.
    Find Pharmacist jobs


  8. Licensed Therapist
    Licensed Therapists provide mental health services. They help individuals, families, and groups overcome emotional and psychological challenges. They offer therapy and counseling to support mental well-being.
    Find Licensed Therapist jobs


  9. Physician
    Physicians diagnose and treat health issues. They conduct examinations, prescribe treatments, and manage patient care. Physicians specialize in various areas such as pediatrics, cardiology, or surgery.
    Find Physician jobs


  10. Licensed Vocational Nurse
    Licensed Vocational Nurses (LVNs) provide essential patient care. They take vital signs, administer medications, and assist with daily living activities. They work closely with RNs and doctors to ensure quality patient care.
    Find Licensed Vocational Nurse jobs

Where is Optum hiring?

  1. Houston, TX
    In Houston, employees work in a vibrant city known for its diverse industries. Teams thrive in a collaborative environment, with ample opportunities for career growth.
    Find jobs in Houston, TX


  2. Eden Prairie, MN
    Eden Prairie offers a community that values work-life balance. Employees enjoy a supportive workplace with many perks. It’s a great place for those looking to grow professionally.
    Find jobs in Eden Prairie, MN


  3. Las Vegas, NV
    Las Vegas provides a dynamic work setting. The fast-paced environment encourages innovation and teamwork. Employees benefit from the city’s vibrant culture and opportunities.
    Find jobs in Las Vegas, NV


  4. San Antonio, TX
    Working in San Antonio means being part of a lively, growing city. The area offers a blend of urban and cultural experiences. Employees find a rewarding workplace with many professional development chances.
    Find jobs in San Antonio, TX


  5. Seattle, WA
    Seattle offers a progressive work atmosphere with a strong focus on innovation. Employees enjoy a mix of urban living and outdoor activities. The city supports a balanced and fulfilling career.
    Find jobs in Seattle, WA


  6. Worcester, MA
    Worcester combines a small-town feel with big opportunities. The work environment is welcoming and collaborative. Employees benefit from a community that values education and personal growth.
    Find jobs in Worcester, MA


  7. Everett, WA
    Everett provides a modern workplace with access to tech and industry hubs. Employees enjoy a supportive community. The area offers a mix of urban amenities and natural beauty.
    Find jobs in Everett, WA


  8. Phoenix, AZ
    Phoenix offers a thriving job market with a warm climate. Employees find a dynamic work environment. The city supports professional development and a high quality of life.
    Find jobs in Phoenix, AZ


  9. Boston, MA
    Boston offers a historic and vibrant work atmosphere. Employees benefit from a rich culture and numerous professional opportunities. The city’s educational institutions add to its appeal.
    Find jobs in Boston, MA


  10. Mount Kisco, NY
    Mount Kisco provides a peaceful work setting with easy access to urban centers. Employees enjoy a supportive community. The area offers a blend of nature and professional growth opportunities.
    Find jobs in Mount Kisco, NY

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  1. Blue Cross Blue Shield
    Blue Cross Blue Shield is a federation of 35 independent and locally operated Blue Cross and Blue Shield companies. They provide health insurance and wellness services to millions of people. They operate in all 50 states, Washington, D.C., and Puerto Rico.


  2. HealthPartners
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  3. Point32Health
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  4. NaviHealth
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  5. CVS Health
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  6. Kaiser Permanente
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  7. Lumeris
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  8. Molina Healthcare
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  9. UnitedHealthcare
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  10. eviCore healthcare
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