Company
Overview

About Optum

https://www.optum.com/
Insurance
65000 Employees
Type: Company - Private
Eden Prairie, MN
Optum is a leading health services company that works to improve the health of people and communities. They focus on providing better care, making it easier to access healthcare, and helping people stay healthy. Optum combines technology, data, and expertise to deliver high-quality services that meet the needs of patients and healthcare providers. Their goal is to make healthcare more efficient and effective, ensuring that everyone can get the care they need. Optum offers a variety of services, including healthcare consulting, technology solutions, and pharmacy care. They work with hospitals, clinics, and other healthcare organizations to enhance their operations. Optum also provides tools and resources to help individuals manage their health better. Their commitment to innovation and quality makes them a trusted partner in the healthcare industry.

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What are people saying about working at Optum?

Optum offers diverse career opportunities with a mix of positive experiences, such as professional development and remote work, but also faces challenges like bureaucracy, low pay, and high turnover. Employees appreciate the company's size and learning potential, but often criticize the administrative workload and lack of job security.

Optum Reviews

Large Organization

02/14/2025 - null


Pros

Large organization with many different business organization, technologies, products, and roles. It is a great place to develop your career and learn a lot.


Cons

Large organizations typically come with a lot of administration steps, there is paper work (digital) for every possible thing you can imagine. It can take considerable time away from the actual work and can be a demotivator.

Stable Job

02/14/2025 - Basking Ridge, NJ


Pros

Constant Stream of WorkVery RelaxDecent PTONot micromanaging


Cons

Very few career Opportunities unless you start to jump from groupsPay increase minimalBenefits not as great for United Healthcare

Remote job

02/14/2025 - Arcadia, CA


Pros

Remote work good training supportive management


Cons

Would like more Healthcare options

Role being eliminated

02/14/2025 - Brentwood, TN


Pros

The naviHealth brand values are hard to compare with, but I like how they continued to keep naviHealth products together with their own management


Cons

Departments eliminated completely Difficulty with internal transitions

Overall good experience

02/15/2025 - Pittsburgh, PA


Pros

Company likes to retain good talent, open to and encourages movement within the organization. Flexibly with work schedule and generally open to remote staff. No shortage of opportunities to learn.


Cons

Merit increases and health benefits have been disappointing for several years, even for those receiving great performance reviews.

Be Wary of United Healthcare

02/15/2025 - Minnetonka, MN


Pros

Working from home is nice and you can flex your work during the day for appointments


Cons

Low pay no more bonuses horrible health insurance with high deductibles in their low deductible plans

Advanced in tech

02/16/2025 - Michigan Center, MI


Pros

Fast-paced and driven by advanced technology


Cons

high pressure and frequent overtime.

Good Employer

02/16/2025 - Candelaria


Pros

Great work /life balance Benefits


Cons

Salary Range is not updated

In house attorney

02/16/2025 - Charlotte, NC


Pros

Valuable work, lots of responsibilities, never dull.


Cons

Large faceless company with inconsistent messaging. Never felt valued — just another employee or widget.

RIF

02/16/2025 - Greenville, TX


Pros

Paid time off and benefits


Cons

Reduction in Force. Unhappy clients.

Room for improvement but overall good place to work

02/17/2025 - Wisconsin Rapids, WI


Pros

rewarding work, great learning atmosphere, good team oriented environment.


Cons

lack of pay, incentives and recognition unless you're in a retail income driven position.

CSR

02/17/2025 - Austin, TX


Pros

Remote work, friendly trainers, they give you equipment


Cons

Micromanaged, even though it was online had to limit time away from computer like bathroom breaks. There were issues with people taking “too many” bathroom breaks. Some of the Subject matter experts were unhelpful and hung up on you if they didn’t feel like helping you.

Q

02/17/2025 - Carmichael, CA


Pros

The only pro is the compensation


Cons

Leadership, work life balance, and disorganized

Trash since Optum bought them

02/17/2025 - null


Pros

Currently none, but there used to be


Cons

Everything with them since the buyout is a con. This used to be an amazing company to work for(change healthcare) but it's been horrible since

Great Opportunities & Long-Term Stability

02/18/2025 - New York, NY


Pros

- Interesting projects- Working at a Fortune 5 company- Good culture / atmosphere


Cons

- Low pay- Too many meetings



Page 1
Pie chart of the distribution of reviews for Optum. 10.1% of reviews are 'Neutral'. 17.2% of reviews are 'Negative'. 43.9% of reviews are 'Mixed'. 28.7% of reviews are 'Positive'.

What are popular careers at Optum?

  1. Medical Assistant
    Medical Assistants work closely with healthcare providers. They handle patient care and administrative tasks. This role is vital for smooth clinic operations.
    Find Medical Assistant jobs


  2. Nurse Practitioner
    Nurse Practitioners provide primary and specialty care. They diagnose and treat illnesses. They also offer health education to patients.
    Find Nurse Practitioner jobs


  3. Registered Nurse
    Registered Nurses care for patients and coordinate with doctors. They work in various settings, including hospitals and clinics. Their role is crucial for patient recovery and well-being.
    Find Registered Nurse jobs


  4. Patient Care Coordinator
    Patient Care Coordinators manage patient appointments and records. They ensure patients receive timely care. They also help patients understand their treatment plans.
    Find Patient Care Coordinator jobs


  5. Pharmacy Technician
    Pharmacy Technicians assist pharmacists in dispensing medications. They work in pharmacies and hospitals. They ensure patients get the right medications safely.
    Find Pharmacy Technician jobs


  6. Primary Care Physician
    Primary Care Physicians provide general medical care. They manage chronic conditions and offer preventive services. They are often the first point of contact for patients.
    Find Primary Care Physician jobs


  7. Physician
    Physicians diagnose and treat illnesses. They work in various medical specialties. They play a key role in patient care and health management.
    Find Physician jobs


  8. Licensed Therapist
    Licensed Therapists provide mental health care. They help patients manage stress, anxiety, and depression. They use various techniques to support patients.
    Find Licensed Therapist jobs


  9. Pharmacist
    Pharmacists dispense medications and offer health advice. They work in pharmacies and hospitals. They ensure patients use medications safely and effectively.
    Find Pharmacist jobs


  10. Licensed Practical Nurse
    Licensed Practical Nurses provide basic patient care. They work under the supervision of doctors and nurses. They help with daily activities and monitor patient health.
    Find Licensed Practical Nurse jobs

Where is Optum hiring?

  1. San Antonio, TX
    San Antonio offers a vibrant work environment with a strong sense of community. The city's growing tech sector provides many opportunities for career growth.
    Find jobs in San Antonio, TX


  2. Las Vegas, NV
    Las Vegas is a dynamic city with a fast-paced work environment. The city's diverse industries offer a variety of career paths for professionals.
    Find jobs in Las Vegas, NV


  3. Eden Prairie, MN
    Eden Prairie provides a welcoming and collaborative work atmosphere. The city's strong economy and quality of life make it an excellent place to work.
    Find jobs in Eden Prairie, MN


  4. Worcester, MA
    Worcester offers a supportive work culture with a focus on innovation. The city's rich history and vibrant community add to the professional experience.
    Find jobs in Worcester, MA


  5. Seattle, WA
    Seattle is a tech hub with a progressive work environment. The city's beautiful scenery and diverse culture enhance the work experience.
    Find jobs in Seattle, WA


  6. Everett, WA
    Everett provides a modern and inclusive workplace. The city's proximity to Seattle offers many professional opportunities and amenities.
    Find jobs in Everett, WA


  7. Houston, TX
    Houston offers a diverse and dynamic work environment. The city's strong economy and vibrant culture provide a rich professional experience.
    Find jobs in Houston, TX


  8. Eugene, OR
    Eugene offers a laid-back yet professional work atmosphere. The city's natural beauty and strong community spirit enhance the work experience.
    Find jobs in Eugene, OR


  9. Mount Kisco, NY
    Mount Kisco provides a serene and professional work environment. The city's proximity to New York City offers many career opportunities.
    Find jobs in Mount Kisco, NY


  10. Middletown, NY
    Middletown offers a balanced and supportive work culture. The city's historic charm and modern amenities create a pleasant work environment.
    Find jobs in Middletown, NY

What are similar companies to Optum?

  1. Blue Cross Blue Shield
    Blue Cross Blue Shield is a federation of 36 independent and locally operated companies. They provide health insurance and access to care. They operate in many states across the U.S. Their services include medical, dental, and vision insurance.


  2. HealthPartners
    HealthPartners is a health care organization based in Minnesota. They offer health insurance, medical care, and wellness services. They have clinics in Minnesota and Wisconsin. HealthPartners focuses on improving the health of their communities.


  3. Point32Health
    Point32Health is a health benefits organization serving members in Massachusetts and New Hampshire. They provide health insurance and health care services. Their headquarters is in Canton, Massachusetts. They aim to improve the health of their members through quality care.


  4. NaviHealth
    NaviHealth is a part of Optum and Humana. They provide care coordination and management services. They help patients navigate their health care journey. NaviHealth is present in many states across the U.S. They focus on improving patient outcomes and reducing costs.


  5. CVS Health
    CVS Health is a health services company with headquarters in Rhode Island. They offer pharmacy services, health insurance, and health care benefits. They operate nationwide in the U.S. CVS Health aims to help people on their path to better health.


  6. Kaiser Permanente
    Kaiser Permanente is a large health care provider based in California. They offer health insurance and medical services. They have facilities in many states, including California, Colorado, and Washington. Kaiser Permanente focuses on providing high-quality, affordable care.


  7. Lumeris
    Lumeris is a health care company that partners with health plans and providers. They offer technology and services to improve patient care. They operate in several states, including Missouri and Illinois. Lumeris aims to enhance the health care experience for patients and providers.


  8. Molina Healthcare
    Molina Healthcare is a health insurance company that provides coverage for low-income families. They offer Medicaid and Medicare plans. They operate in many states across the U.S. Molina Healthcare focuses on improving the health of their members through accessible care.


  9. UnitedHealthcare
    UnitedHealthcare is a health insurance company that offers a wide range of plans. They provide medical, dental, and vision insurance. They operate nationwide in the U.S. UnitedHealthcare aims to help people live healthier lives and make the health system work better for everyone.


  10. eviCore healthcare
    eviCore healthcare is a company that provides health care management services. They help manage medical benefits and improve patient outcomes. They operate in many states across the U.S. eviCore healthcare focuses on delivering high-quality, cost-effective care.

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