About Optum
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What are people saying about working at Optum?
Optum Reviews
Large Organization
02/14/2025 - null
Pros
Large organization with many different business organization, technologies, products, and roles. It is a great place to develop your career and learn a lot.
Cons
Large organizations typically come with a lot of administration steps, there is paper work (digital) for every possible thing you can imagine. It can take considerable time away from the actual work and can be a demotivator.
Stable Job
02/14/2025 - Basking Ridge, NJ
Pros
Constant Stream of WorkVery RelaxDecent PTONot micromanaging
Cons
Very few career Opportunities unless you start to jump from groupsPay increase minimalBenefits not as great for United Healthcare
Remote job
02/14/2025 - Arcadia, CA
Pros
Remote work good training supportive management
Cons
Would like more Healthcare options
Role being eliminated
02/14/2025 - Brentwood, TN
Pros
The naviHealth brand values are hard to compare with, but I like how they continued to keep naviHealth products together with their own management
Cons
Departments eliminated completely Difficulty with internal transitions
Overall good experience
02/15/2025 - Pittsburgh, PA
Pros
Company likes to retain good talent, open to and encourages movement within the organization. Flexibly with work schedule and generally open to remote staff. No shortage of opportunities to learn.
Cons
Merit increases and health benefits have been disappointing for several years, even for those receiving great performance reviews.
Be Wary of United Healthcare
02/15/2025 - Minnetonka, MN
Pros
Working from home is nice and you can flex your work during the day for appointments
Cons
Low pay no more bonuses horrible health insurance with high deductibles in their low deductible plans
Advanced in tech
02/16/2025 - Michigan Center, MI
Pros
Fast-paced and driven by advanced technology
Cons
high pressure and frequent overtime.
Good Employer
02/16/2025 - Candelaria
Pros
Great work /life balance Benefits
Cons
Salary Range is not updated
In house attorney
02/16/2025 - Charlotte, NC
Pros
Valuable work, lots of responsibilities, never dull.
Cons
Large faceless company with inconsistent messaging. Never felt valued — just another employee or widget.
RIF
02/16/2025 - Greenville, TX
Pros
Paid time off and benefits
Cons
Reduction in Force. Unhappy clients.
Room for improvement but overall good place to work
02/17/2025 - Wisconsin Rapids, WI
Pros
rewarding work, great learning atmosphere, good team oriented environment.
Cons
lack of pay, incentives and recognition unless you're in a retail income driven position.
CSR
02/17/2025 - Austin, TX
Pros
Remote work, friendly trainers, they give you equipment
Cons
Micromanaged, even though it was online had to limit time away from computer like bathroom breaks. There were issues with people taking “too many” bathroom breaks. Some of the Subject matter experts were unhelpful and hung up on you if they didn’t feel like helping you.
Q
02/17/2025 - Carmichael, CA
Pros
The only pro is the compensation
Cons
Leadership, work life balance, and disorganized
Trash since Optum bought them
02/17/2025 - null
Pros
Currently none, but there used to be
Cons
Everything with them since the buyout is a con. This used to be an amazing company to work for(change healthcare) but it's been horrible since
Great Opportunities & Long-Term Stability
02/18/2025 - New York, NY
Pros
- Interesting projects- Working at a Fortune 5 company- Good culture / atmosphere
Cons
- Low pay- Too many meetings

What are popular careers at Optum?
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Medical Assistant
Medical Assistants work closely with healthcare providers. They handle patient care and administrative tasks. This role is vital for smooth clinic operations.
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Nurse Practitioner
Nurse Practitioners provide primary and specialty care. They diagnose and treat illnesses. They also offer health education to patients.
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Registered Nurse
Registered Nurses care for patients and coordinate with doctors. They work in various settings, including hospitals and clinics. Their role is crucial for patient recovery and well-being.
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Patient Care Coordinator
Patient Care Coordinators manage patient appointments and records. They ensure patients receive timely care. They also help patients understand their treatment plans.
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Pharmacy Technician
Pharmacy Technicians assist pharmacists in dispensing medications. They work in pharmacies and hospitals. They ensure patients get the right medications safely.
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Primary Care Physician
Primary Care Physicians provide general medical care. They manage chronic conditions and offer preventive services. They are often the first point of contact for patients.
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Physician
Physicians diagnose and treat illnesses. They work in various medical specialties. They play a key role in patient care and health management.
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Licensed Therapist
Licensed Therapists provide mental health care. They help patients manage stress, anxiety, and depression. They use various techniques to support patients.
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Pharmacist
Pharmacists dispense medications and offer health advice. They work in pharmacies and hospitals. They ensure patients use medications safely and effectively.
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Licensed Practical Nurse
Licensed Practical Nurses provide basic patient care. They work under the supervision of doctors and nurses. They help with daily activities and monitor patient health.
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Where is Optum hiring?
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San Antonio, TX
San Antonio offers a vibrant work environment with a strong sense of community. The city's growing tech sector provides many opportunities for career growth.
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Las Vegas, NV
Las Vegas is a dynamic city with a fast-paced work environment. The city's diverse industries offer a variety of career paths for professionals.
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Eden Prairie, MN
Eden Prairie provides a welcoming and collaborative work atmosphere. The city's strong economy and quality of life make it an excellent place to work.
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Worcester, MA
Worcester offers a supportive work culture with a focus on innovation. The city's rich history and vibrant community add to the professional experience.
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Seattle, WA
Seattle is a tech hub with a progressive work environment. The city's beautiful scenery and diverse culture enhance the work experience.
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Everett, WA
Everett provides a modern and inclusive workplace. The city's proximity to Seattle offers many professional opportunities and amenities.
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Houston, TX
Houston offers a diverse and dynamic work environment. The city's strong economy and vibrant culture provide a rich professional experience.
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Eugene, OR
Eugene offers a laid-back yet professional work atmosphere. The city's natural beauty and strong community spirit enhance the work experience.
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Mount Kisco, NY
Mount Kisco provides a serene and professional work environment. The city's proximity to New York City offers many career opportunities.
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Middletown, NY
Middletown offers a balanced and supportive work culture. The city's historic charm and modern amenities create a pleasant work environment.
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NaviHealth
NaviHealth is a part of Optum and Humana. They provide care coordination and management services. They help patients navigate their health care journey. NaviHealth is present in many states across the U.S. They focus on improving patient outcomes and reducing costs.
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CVS Health
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Kaiser Permanente
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Molina Healthcare
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UnitedHealthcare
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eviCore healthcare
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