About Planet Fitness
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What are people saying about working at Planet Fitness?
Planet Fitness Reviews
can be a fin place to work but Management sucks.
04/23/2026 - West Springfield, VA
Pros
nice coworkers, free membership and drink discounts, many of the regular members are nice to talk to.
Cons
new management is very uptight and manic. impossible expectations for cleaning for the pay we get, micro managing and manager overreach and spying stresses out employees.
Free membership but challenging management and cleaning duties
04/15/2026 - Gulfport, MS
Pros
free membership when working at location
Cons
lots of cleaning and poor managment
Great team culture but high cleaning standards and low pay
04/21/2026 - null
Pros
Nice to work with team members and we get incentives frequently. They are good with vacations.
Cons
Strict with rules and it’s a lot of cleaning and just very high standards of cleaning. Pay could be higher.
Great staff but the club can be dirty and crowded
04/23/2026 - Newburyport, MA
Pros
great staff and people around
Cons
dirty club sometimes hectic and crowded
Easy work with some management support issues
04/13/2026 - Scottsdale, AZ
Pros
easy for the most partfree membership fun storiesgot free hand chairs in remodel
Cons
little backup from upper management cleaning locker rooms
Great management and welcoming environment
04/12/2026 - Brooklyn, NY
Pros
Very well managed and engaging job, the company genuinely reflects the values it professes. It's work that feels rewarding so long as you show up with a positive attitude and treat it seriously.
Cons
Can be very physically tiring, but that's so be expected.
Free gym membership, but low pay and tough roles
04/01/2026 - Brooklyn, NY
Pros
Free gym membership and work experience
Cons
Expect to be a custodian and customer service representative for minimum wage
Great manager, but fear of unjust termination
04/30/2026 - null
Pros
The old mananger was great.
Cons
They will fire you for an assumption
It's an okay Job at best
04/24/2026 - Edmonds, WA
Pros
It's a job, not much else.
Cons
Your more or less doing three jobs in one; Customer Service; Security; and Janitorial.
Good co-workers and work-life balance but very poor management and environment
04/10/2026 - Marianna, FL
Pros
Usually cool co-workers, free gym membership, flexible hours
Cons
Very poor management, managers would expect lower employees to get their work done but then not do any work themselves, setting a very poor example. Generally, some managers would let personal problems impact the way they spoke to other employees, while other managers were just straight up mean/disrespectful. There was also a lot of unnecessary workplace drama. Working here felt like walking on eggshells sometimes.
Enjoyable coworkers but role misalignment and extra duties
04/09/2026 - null
Pros
hours were consistent and coworkers made the job more enjoyable on day to day basis
Cons
role was not accurate to initial description, spent time doing the work of others and was made to clean more so than be a front desk associate
Free gym access but menial tasks dominate the role
04/20/2026 - Myrtle Beach, SC
Pros
Employees can workout for free when off the clock
Cons
Basically a glorified janitor, including parking lot trash pickup and cleaning clock set for every hour
Flexible scheduling, but lacks career growth opportunities
04/30/2026 - Toledo, OH
Pros
Flexible scheduling while in school
Cons
No room for career growth
Free gym membership, but poor leadership and unfairness
04/21/2026 - null
Pros
free gym membership and nice members
Cons
Poor leadership.No guidanceUnfair practices among staff
Nice coworkers but toxic environment and low pay
04/24/2026 - null
Pros
Regular members were very nice and coworkers were cool for the most part.
Cons
NFP does not care about their employees. The only changes they made benefit them and screwed over the staff. Do not pay enough at all and capped salary so there is no incentive to stay on. High turnover rate. They care more about stupid info call and tour scripts than just having a natural conversation with potential members. Couldn't talk to upper management, they generally seem to look down on the rest of us. Very toxic environment.
What are popular careers at Planet Fitness?
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Member Services Representative
Member Services Representatives support gym members by answering questions and providing information about memberships. They create a welcoming environment and help members achieve their fitness goals.
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Front Desk Associate
Front Desk Associates greet members at the gym entrance. They check in members, handle memberships, and ensure a positive first impression. This role is crucial for a friendly and organized gym atmosphere.
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Customer Service Representative
Customer Service Representatives handle inquiries and resolve issues for members. They work to ensure a positive experience for everyone, addressing any concerns with professionalism and care.
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Personal Trainer
Personal Trainers guide members in their fitness journeys. They create personalized workout plans and motivate clients to reach their health goals. This role requires a passion for fitness and helping others.
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Universal Banker
Universal Bankers provide banking services such as opening accounts and assisting with financial products. They help members manage their finances in a supportive and knowledgeable manner.
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Cleaner
Cleaners maintain a clean and safe environment for all members. They regularly clean equipment, restrooms, and common areas to ensure a pleasant workout experience.
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Closer
Closers assist members in signing up for additional services or memberships. They use their skills in sales and communication to encourage members to take the next step in their fitness journey.
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Trainer
Trainers help members improve their fitness levels. They design exercise programs and provide guidance to ensure members make progress towards their health goals.
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General Manager
General Managers oversee the daily operations of the gym. They ensure everything runs smoothly, manage staff, and support the overall success of the business.
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Police Sergeant
Police Sergeants ensure safety and security at the gym. They monitor the premises, assist with emergencies, and maintain a safe environment for all members.
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Where is Planet Fitness hiring?
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San Antonio, TX
Join a vibrant team in San Antonio. The fast-growing city offers diverse opportunities. Enjoy a supportive environment and grow with the community.
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Chicago, IL
Work in a bustling city known for its rich culture and history. Chicago offers many perks for those who thrive in a dynamic environment. Grow professionally while enjoying urban life.
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Fargo, ND
Experience a friendly community in Fargo. The city is known for its welcoming atmosphere. Enjoy a balanced work-life environment in a vibrant and growing city.
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Las Vegas, NV
Step into the heart of entertainment in Las Vegas. The city offers excitement and opportunity for growth. Work in a lively and fast-paced environment with endless possibilities.
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Bismarck, ND
Join a tight-knit community in Bismarck. The city offers a relaxed lifestyle with plenty of outdoor activities. Work in a supportive environment and enjoy the peaceful surroundings.
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Lafayette, LA
Work in a vibrant city with a strong sense of community. Lafayette offers a warm and friendly atmosphere. Enjoy a supportive work environment and grow with the local culture.
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Nashville, TN
Experience the music scene in Nashville. The city offers a lively atmosphere with plenty of entertainment options. Work in a vibrant city with many opportunities for growth.
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West Saint Paul, MN
Join a friendly and supportive team in West Saint Paul. The city offers a strong sense of community and a relaxed lifestyle. Enjoy a balanced work-life environment in a welcoming city.
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Denver, CO
Work in a city known for its natural beauty and outdoor activities. Denver offers a vibrant and dynamic environment. Join a supportive team and enjoy the stunning surroundings.
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Jacksonville, FL
Experience a growing city with a strong sense of community. Jacksonville offers many opportunities for growth and development. Join a supportive team and enjoy the warm climate.
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