Company
Overview

About Planet Fitness

https://www.planetfitness.com/
Consumer Services
1464 Employees
Type: Company - Public
Hampton, NH
Planet Fitness is a well-known gym chain that values inclusivity and affordability. It offers a welcoming environment for all fitness levels, from beginners to seasoned athletes. The company emphasizes a judgment-free zone, encouraging members to pursue their fitness goals without feeling self-conscious. With a focus on providing a clean, comfortable, and motivating atmosphere, Planet Fitness aims to make fitness accessible to everyone. The gym provides a variety of equipment and classes to support diverse fitness needs. Membership options are designed to be flexible and budget-friendly, ensuring that everyone can find a plan that fits their lifestyle. Planet Fitness also offers a friendly staff ready to assist members in achieving their health and wellness objectives.

Want to become a part of the Consumer Services industry?

What are people saying about working at Planet Fitness?

Working at Planet Fitness offers a friendly atmosphere, flexible schedules, and free membership benefits, but it also comes with challenges such as low pay and occasional difficult interactions with customers. Management quality varies significantly by location, impacting overall job satisfaction.

Planet Fitness Reviews

It’s ok

04/20/2025 - West Bloomfield, MI


Pros

-Depending on management it’s very flexible.- The job itself isn’t hard.- Free black card membership


Cons

- Some co-workers and certain management may try to micromanage.- The normal cons of a customer service job in regards to the people you interact with.

good company

04/21/2025 - null


Pros

it's good work life balance


Cons

pay is not that good

It's an alright job not very engaging

04/22/2025 - null


Pros

It's not a skill-intensive job. Because of the very low job retention rates, if you stay, you'll typically move up quickly.


Cons

You'll have many interactions with a plethora of characters, and sometimes catch flak from other coworkers who are not doing their job. As with constant new workers it creates many inconsistencies

Planet Fitness Employment

04/23/2025 - Tempe, AZ


Pros

I have worked for multiple PF franchises and across the board I have encountered fantastic upper management. The company holds the values of integrity, transparency, passion, respect, and excellence.


Cons

Training for both staff and club level management is often subpar. However, the information is obtainable for those who seek it.

Good Company to Work For!

04/23/2025 - Wichita, KS


Pros

Easy, laid-backed, free BlackCard membership,


Cons

Can get boring, can only clean so much.

I LOVED WORKING HERE

04/24/2025 - Naperville, IL


Pros

Working at Planet Fitness is great because the atmosphere is super friendly and welcoming. Employees get discounts on memberships and can use the gym for free, which is awesome if you're into fitness. The hours are pretty flexible, so it’s easy to balance work with other things in your life. Plus, the work environment is active, and it’s fun to be around other people who care about fitness.


Cons

The downsides are pretty minimal—pay can be a little low for entry-level roles, and there’s some turnover, but that’s common in this kind of job. You might end up working a late night or weekend shift once in a while, but it’s not all the time. Some jobs can be a bit physical, like cleaning, but it’s manageable. Part-time workers don’t get benefits, but it’s not a dealbreaker. And yeah, sometimes dealing with a tough member can be a bit stressful, but it doesn’t happen every day. The work can be repetitive at times, but it’s nothing you can’t handle, and if you’re in a smaller location, there might not be tons of room for advancement, but it’s still a good job overall!

Great Job to Start

04/27/2025 - Sylmar, CA


Pros

Very straightforward job and easy work


Cons

Pay is quite low and hours may vary

Easy job

04/28/2025 - Woodstock, IL


Pros

nice coworkers and understanding boss


Cons

Was so incredibly boring most of the time.

Good Environment

04/28/2025 - Woodridge, IL


Pros

The management was good, and they communicated well.


Cons

The pay was not great, but overall, it was a good work environment.

Nice first/summer job but not long term

04/29/2025 - Warner Robins, GA


Pros

fun work environment with some down time throughout the day


Cons

pay is very low and hours are terrible

It’s Alright

03/14/2025 - Fort Worth, TX


Pros

- Flexible Schedule- Free Membership


Cons

- Overworked- Low pay for job responsibilities

Morning front desk

03/03/2025 - Salem, NH


Pros

Fun place to work and workout


Cons

Low pay compared to others

Recommend

03/03/2025 - Wichita, KS


Pros

It is a Positive work environment


Cons

3rd shift isn't for the weak

Fun place to work

03/02/2025 - null


Pros

Was always a fun place to work


Cons

Sometimes the management would be careless

Good part time gig

03/11/2025 - Williamsville, NY


Pros

Free membership, fun coworkers, flexible management


Cons

Pay is minimum wage, disgruntled members



Page 1
Pie chart of the distribution of reviews for Planet Fitness. 6.9% of reviews are 'Neutral'. 16.3% of reviews are 'Negative'. 26.2% of reviews are 'Positive'. 50.6% of reviews are 'Mixed'.

What are popular careers at Planet Fitness?

  1. Member Services Representative
    Member Services Representatives greet and assist members. They help with membership inquiries and ensure a positive experience.
    Find Member Services Representative jobs


  2. Front Desk Associate
    Front Desk Associates manage the front desk. They check in members and handle any questions or concerns.
    Find Front Desk Associate jobs


  3. Customer Service Representative
    Customer Service Representatives provide support to members. They handle complaints and ensure satisfaction.
    Find Customer Service Representative jobs


  4. Personal Trainer
    Personal Trainers guide members on their fitness journeys. They create workout plans and offer motivation.
    Find Personal Trainer jobs


  5. Universal Banker
    Universal Bankers assist with financial services. They help members with banking needs and financial planning.
    Find Universal Banker jobs


  6. General Manager
    General Managers oversee the gym. They manage staff, ensure operations run smoothly, and maintain high standards.
    Find General Manager jobs


  7. Cleaner
    Cleaners keep the gym clean and safe. They sanitize equipment and maintain a tidy environment.
    Find Cleaner jobs


  8. Closer
    Closers work during closing hours. They ensure the gym is clean and secure before the end of the day.
    Find Closer jobs


  9. Trainer
    Trainers lead fitness classes and provide training sessions. They help members achieve their fitness goals.
    Find Trainer jobs


  10. Maintenance Technician
    Maintenance Technicians handle repairs and maintenance. They ensure all equipment and facilities are in good working order.
    Find Maintenance Technician jobs

Where is Planet Fitness hiring?

  1. Salem, NH
    Salem offers a welcoming community for those who value a friendly work environment. The area provides a balance of urban and suburban living, making it easy to commute and enjoy a relaxed lifestyle.
    Find jobs in Salem, NH


  2. San Antonio, TX
    San Antonio is a vibrant city known for its rich culture and warm hospitality. Working here means being part of a dynamic team in a place that values community and personal growth.
    Find jobs in San Antonio, TX


  3. Chicago, IL
    Chicago is a bustling metropolis with endless opportunities for career advancement. The city's diverse population and thriving business scene create a stimulating work environment.
    Find jobs in Chicago, IL


  4. Jacksonville, FL
    Jacksonville offers a laid-back atmosphere with plenty of outdoor activities. The city's growing economy provides a stable setting for professional development.
    Find jobs in Jacksonville, FL


  5. West Saint Paul, MN
    West Saint Paul is a charming city with a strong sense of community. The area provides a peaceful work environment while still being close to urban amenities.
    Find jobs in West Saint Paul, MN


  6. Denver, CO
    Denver is a city that combines outdoor adventure with a vibrant urban lifestyle. Working here means enjoying a healthy work-life balance in a picturesque setting.
    Find jobs in Denver, CO


  7. Bismarck, ND
    Bismarck offers a friendly and close-knit community. The city's steady growth provides a supportive environment for career development and personal well-being.
    Find jobs in Bismarck, ND


  8. Las Vegas, NV
    Las Vegas is an exciting city known for its energy and entertainment. Working here means being part of a dynamic team in a place that never sleeps.
    Find jobs in Las Vegas, NV


  9. Fargo, ND
    Fargo is a welcoming city with a strong sense of community. The area offers a balanced lifestyle with plenty of opportunities for growth and development.
    Find jobs in Fargo, ND


  10. Nashville, TN
    Nashville is a vibrant city known for its music and warm hospitality. Working here means being part of a creative and supportive team in a lively environment.
    Find jobs in Nashville, TN

What are similar companies to Planet Fitness?

  1. Curves
    Curves is a popular fitness chain that focuses on women's health and wellness. It offers a variety of workout programs designed for all fitness levels. Curves operates in many locations across the United States, Canada, and other countries.


  2. F45 Training
    F45 Training provides high-intensity interval training (HIIT) workouts in a group setting. It is known for its challenging and effective fitness programs. The company has numerous studios worldwide, including in the United States, Australia, and Europe.


  3. 24 Hour Fitness
    24 Hour Fitness is a well-known fitness center chain that offers a wide range of equipment and classes. It aims to provide a welcoming environment for all fitness enthusiasts. The company has locations across the United States and internationally.


  4. Fitness 19
    Fitness 19 is a fitness center that focuses on providing affordable and accessible workout options. It offers a variety of equipment and group classes. The company operates in several states across the United States.


  5. Crunch Fitness
    Crunch Fitness is a popular gym chain that offers a variety of fitness programs and equipment. It is known for its no-contract policy and welcoming atmosphere. Crunch Fitness has locations in many cities across the United States.


  6. SoulCycle
    SoulCycle is a leading indoor cycling studio that combines fitness and music to create an energetic workout experience. It has gained a large following and operates in many cities across the United States and internationally.


  7. Title Boxing Club
    Title Boxing Club offers boxing and fitness classes in a fun and energetic environment. It provides a unique workout experience that combines strength training with boxing techniques. The company has locations in several states across the United States.


  8. Orangetheory Fitness
    Orangetheory Fitness is a high-intensity interval training (HIIT) studio that combines cardiovascular exercise and strength training. It is known for its effective and engaging workouts. The company has numerous studios in the United States and Canada.


  9. Anytime Fitness
    Anytime Fitness is a 24-hour fitness center that offers a variety of equipment and group classes. It aims to provide a convenient and welcoming environment for all fitness levels. The company has locations in many countries, including the United States, Canada, and the United Kingdom.


  10. LA Fitness
    LA Fitness is a well-established fitness center chain that offers a wide range of equipment and classes. It provides a welcoming and inclusive environment for all fitness enthusiasts. The company has locations across the United States.

Want to become a part of the Consumer Services industry?