About Public Storage
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What are people saying about working at Public Storage?
Public Storage Reviews
Worker bees feeding the queen Joe
04/23/2025 - Spring, TX
Pros
It’s not constant face to face interaction with customers like with retail or restaurant. There is SOME downtime. Company housing is super affordable.
Cons
It doesn’t matter how much you bend over backwards for your position, for your boss, for your bosses boss. You are still a worker bee at the end of the day, working your tail off for upper management and stockholders to get a fat check. I was commended time and time again by higher management for pulling off the impossible or going above and beyond, but it’s all just their mental manipulation to keep you satisfied at their unethical pay rate. A pay rate that at least guarantees you to qualify for government benefits like Medicaid and foodstamps.
Great company and benefits
04/24/2025 - Fairfax, VA
Pros
Love working for the management team
Cons
On call 7 days a week
Not great pay and working multiple locations
04/24/2025 - null
Pros
Some of the employees are great to work.
Cons
Working multiple locations in one day. Sometimes it's really busy and a lot for only one person in the office especially if your working a split.
Destroying the Culture from Within
04/24/2025 - Los Angeles, CA
Pros
No late nights. Paid time off.
Cons
Multiple locations make standards impossible to meet. Focus on customer experience is rapidly deteriorating. Pushing the office team out of the office and into 70% outside cleaning is not "helping Customer service", the focus of the company has deteriorated during my time there.
Horrible company to work for
04/28/2025 - Fort Worth, TX
Pros
There are no pros working for this
Cons
They don't give a crap about the employees
Horrible Company all the Managers are Quitting
03/08/2025 - Green Bay, WI
Pros
There are no pros at this company
Cons
They've had 4 out of 7 Supervisors quit in the last 6 months. They've let go of most of their U.S. based workforce and instead have decided to outsource all their employees from the Philippines.
Manageable
03/11/2025 - Houston, TX
Pros
No weekends are good to have family time.
Cons
Higher pay is possible for ALL field employees.
High Demands, Mixed Support – A Call for Better Processes and Clear Career Paths
03/06/2025 - Glendale, CA
Pros
- Challenging Environment: The work pushed you to grow rapidly through high expectations, forcing you to elevate performance.- Learning Opportunities: Exposure to complex tasks provided practical experience and expanded skill sets.- Caring Colleagues: Many coworkers and some leaders genuinely care about employee well-being, creating pockets of support amid broader challenges.
Cons
- Lack of Process and Structure: There is a significant absence of consistent processes, systems, and support that hampers efficient workflow.- Internal Silos: Persistent departmental silos hinder collaboration and cross-functional communication.- Unclear Promotion Criteria and Development: Career progression lacks transparency—promotion decisions often seem arbitrary, with some deserving employees overlooked while others move up without a solid foundation.- Centralized Decision-Making: Major decisions are made by a very limited group, limiting broader employee input and eroding trust.- Poor Benefits Package: The benefits leave much to be desired, featuring only 3 paid holidays, subpar health benefits, no tuition assistance, and no opportunities for internships or cross-over learning experiences.
Great
03/08/2025 - Chattanooga, TN
Pros
Great people to work with.
Cons
I do not have bad remarks
Former Employee
03/02/2025 - Davie, FL
Pros
It was ok until I left
Cons
Dealing with customers that have payment problems
I did something new
03/16/2025 - Newport News, VA
Pros
Excellent staff, from the managers I interacted with to my coworkers. some locationas actually have apartments that employees are allowed to live in for a $2(from starting) an hour pay decrease.
Cons
The hourly pay is $13/hr. Nowhere near enough for a person to support themself.
Wasn't what i expected
03/16/2025 - Chicago, IL
Pros
Very busy not much downtime, Leadership was good
Cons
Higher up leadership wouldn't get things done, Asked a lot more than what they should
Pros and cons
03/19/2025 - Plano, TX
Pros
Reasonable pay for corporate employees.Reasonable work-life balance.A lot of great teammates.The organizations runs lean, so you have the opportunity to wear a lot of different hats and learn new skills. It's easy to take initiative and make real decisions that have an impact on the organization.
Cons
Terrible benefits: 3 holidays, no paid parental leave, relatively poor health insurance.Awful pay for frontline customer-facing employees. Hard to feel much company pride about that.The office space is textbook "soulless corporate '90s", and it's a real drag when you haven't seen the sunshine in 8-9 hours.
Find Better
03/21/2025 - Los Angeles, CA
Pros
Consistent work due to multiple franchise locations. No location micro-managing, it is a Self-managing position. Flexible. Offer housing to those who qualify and the availability.
Cons
Use of personal assets such as car and gas reimbursement does cover the amount used. If there is any damage or an accident, you will use your personal coverage for vehicle or medical expenses. Your personal cell phone will be used as your work phone as well. You wear multiple hats as a manager; you are a custodian, rental agent, sales clerk, and possibly, security, The company does not always set you up for success because none of these properties have physical security and this fact attracts burglars and thieves. There are so many instances of theft with this company that, rightfully so, provoke a multitude of customers. There is no space between you and customers, and sometimes they are hostile. Many of them have had their belongings stolen, and the company does not make security improvements for their customers or their employees.
Good benefits
03/25/2025 - Fairfax, VA
Pros
Good benefits good management working alone
Cons
Working weekends no holidays off but Chris new years and thanksgiving
What are popular careers at Public Storage?
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Maintenance Technician
Maintenance Technicians ensure that storage facilities run smoothly. They perform regular maintenance and repairs on equipment to prevent any disruptions.
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Counsel
Counsels provide legal support and advice to Public Storage. They handle various legal matters to ensure the company complies with all regulations.
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Development Manager
Development Managers oversee the growth and improvement of Public Storage facilities. They coordinate projects to expand and enhance storage services.
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Auditor
Auditors review financial records and operations to ensure accuracy and compliance. They play a crucial role in maintaining the company’s integrity and transparency.
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Commercial Manager
Commercial Managers focus on business development and sales. They build relationships with clients and drive revenue growth for the company.
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Copywriter
Copywriters create compelling content for marketing and advertising. They craft messages that resonate with customers and promote the brand effectively.
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Customer Service Representative
Customer Service Representatives assist clients with inquiries and concerns. They provide excellent service and support to ensure customer satisfaction.
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Cloud Engineer
Cloud Engineers manage and maintain Public Storage’s cloud infrastructure. They ensure that systems run smoothly and securely in the cloud environment.
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Data Analyst
Data Analysts analyze data to support decision-making. They provide insights and reports that help the company improve operations and strategy.
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Compensation Manager
Compensation Managers develop and manage employee pay and benefits. They ensure that the company’s compensation plans are competitive and fair.
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Where is Public Storage hiring?
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Plano, TX
In Plano, professionals enjoy a bustling environment with many growth opportunities. The area's dynamic business community offers chances for career advancement.
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Frisco, TX
Frisco boasts a strong economy with a focus on technology and innovation. Working here means being part of a community that values growth and development.
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Houston, TX
Houston provides a diverse work culture with numerous opportunities across various industries. The vibrant city life and strong economy make it ideal for career growth.
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Saint Paul, MN
Saint Paul offers a blend of urban and suburban living, with a thriving job market. The community is known for its strong work ethic and support for professional development.
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Phoenix, AZ
Phoenix is a sunny city with a fast-growing job market. The warm climate and innovative businesses create a welcoming atmosphere for professionals.
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Ralston, NE
Ralston provides a friendly and supportive environment, making it easy for professionals to thrive. The community is known for its strong work ethic and neighborly spirit.
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St. Louis, MO
St. Louis offers a mix of urban and rural living with diverse job opportunities. The city's rich history and vibrant culture add to the professional experience.
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Minneapolis, MN
Minneapolis is a hub for business and culture, with a strong focus on sustainability and innovation. Professionals here benefit from a thriving job market and a vibrant community.
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Los Angeles, CA
Los Angeles provides a dynamic and diverse work environment with numerous opportunities in entertainment and technology. The city's vibrant culture enhances the professional experience.
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West Palm Beach, FL
West Palm Beach offers a luxurious lifestyle with a growing job market. The city’s mild climate and thriving business community make it an attractive place to work.
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What are similar companies to Public Storage?
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Life Storage
Life Storage is a prominent provider of self-storage facilities. They offer a range of storage units across multiple states in the U.S. Their facilities are designed for convenience, with 24/7 access and excellent security. Life Storage is committed to offering affordable and reliable storage solutions.
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American Self Storage
American Self Storage operates a network of storage facilities nationwide. They focus on providing a simple, straightforward storage experience. Each location features secure, clean, and accessible storage units. They aim to make storage hassle-free for their customers.
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Extra Space Storage
Extra Space Storage is a leading self-storage company with locations across the United States. They offer a variety of storage solutions to meet different needs, from residential to business storage. Extra Space Storage is known for its friendly service and modern facilities.
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iStorage
iStorage specializes in self-storage solutions with locations throughout the U.S. They provide climate-controlled units, drive-up access, and 24/7 security. Their focus is on giving customers a secure and convenient storage experience.
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Simply Self Storage
Simply Self Storage offers affordable and accessible self-storage units. Their facilities are located in key cities across the country. They aim to provide a simple and stress-free storage experience, with 24/7 access and top-notch security.
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SmartStop Self Storage
SmartStop Self Storage operates in many cities across the United States. They provide a range of storage options, including climate-controlled units and vehicle storage. SmartStop Self Storage is known for its secure facilities and helpful customer service.
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A-1 Self Storage
A-1 Self Storage offers various storage solutions with locations across several states. They provide both indoor and outdoor storage options. Their facilities feature advanced security measures to ensure the safety of stored items.
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U-Haul
U-Haul is a well-known company offering moving and storage solutions. They provide moving equipment for rent and a network of storage facilities across the country. U-Haul is committed to making moving and storage easy and affordable.
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StorageMart
StorageMart operates storage facilities in various cities across the United States. They offer a range of storage unit sizes and climate-controlled options. StorageMart focuses on providing secure and accessible storage solutions for both residential and business needs.
