Company
Overview

About Public Storage

https://www.publicstorage.com/
Real Estate
5900 Employees
Type: Company - Public
Glendale, CA
Public Storage is a leading provider of self-storage solutions. The company offers a variety of storage options to meet different needs. Customers can choose from climate-controlled units, drive-up access, and more. Public Storage operates over 2,500 facilities across the United States. The company focuses on providing secure, clean, and accessible storage spaces. Public Storage aims to make the storage process easy and convenient for its customers. The company values transparency and reliability. It strives to offer competitive pricing and excellent customer service. Public Storage has a strong reputation in the industry. It is committed to helping customers find the perfect storage solution for their needs. Whether for personal or business use, Public Storage provides a trusted option for secure storage.

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What are people saying about working at Public Storage?

Public Storage offers a mix of positive and negative experiences, with many employees appreciating the independence and benefits but criticizing the low pay, favoritism, and political environment. The company is seen as stable but struggles with management issues and employee turnover.

Public Storage Reviews

Horrible

02/22/2025 - Kansas City, MO


Pros

Hours and some co workers.


Cons

Favoritism, also being told that you have to watch how you use your toilet paper because they do not want to order excess of it. Pay is horrible for what you have to deal with customers yelling at you cussing at you and threatening. You only get paid three holidays in those three holidays is when the office is closed any other holiday you have to work the full entire shift. District managers, gossip about employees and other managers. Also upper management refers to employees in derogatory terms in store meetings.

Salary of a Data scientist

01/02/2025 - New York, NY


Pros

Data Volume and Variety: Public Storage likely manages a diverse and large-scale dataset, offering opportunities to work on complex, real-world problems.Industry Stability: The self-storage industry is stable and growing, providing a secure and long-term career environment.Impactful Insights: Your analyses could directly impact customer satisfaction, operational efficiency, and business strategies.Technology Adoption: Opportunities to work with cutting-edge tools and technologies in data analytics, machine learning, and cloud computing.Cross-functional Collaboration: The chance to work with various departments, enhancing business acumen and communication skills.


Cons

Limited Innovation Opportunities: The self-storage industry might not have as many cutting-edge AI/ML challenges compared to tech-heavy industries.Data Constraints: Depending on the company's infrastructure, access to high-quality, diverse data may be limited.Narrow Focus: Projects may revolve around operational optimization or customer segmentation, which could feel repetitive over time.Pace of Change: The industry may adopt new technologies or data-driven practices at a slower pace compared to tech startups.Resource Limitations: Smaller teams or budgets might limit experimentation with advanced models or large-scale tools.

Good position, good company, awfully quiet most of the time

01/06/2025 - Marietta, GA


Pros

The coworkers I had were all incredibly supportive, patient, and quick to help when needed. Pay was fair and the job's tasks themselves aren't all that challenging for the avg. person


Cons

Working at multiple different locations in your district in the same week. Most of the more tenured staff live on site in apartments on property or have a "home store" so they only work at one location, so if you're new you'll be what's called a "Relief Manager" and cover properties on the days the residential manger is off. That parts not so bad, but in the district in which I worked I could be at a property that was 8-10 minutes away from me, and the next day one that was 45 minutes away.

It's alright

01/06/2025 - Los Angeles, CA


Pros

Lots of downtime and Independence, it's not a hard job just a lot of cleaning and paperwork. Customers are sometimes an issue but generally pretty pleasant. The breaks are infrequent and Hard to abide by. Shifts are always available. Management is fair from what I see


Cons

Upwards movement is very political. The job is sometimes questionable in its practices, break-ins are frequent and hard to deal with. when cleaning bugs are frequent, bad customers are worse than other jobs in retail or customer service equivalents

predatory management, scapegoating common.

01/08/2025 - Dallas, TX


Pros

The hours were consistent, and the territory was small.


Cons

Limited pay, no compensation for travel, and limited guidance on processes added or antiquated systems at older properties.

Strong company, weak culture

01/25/2025 - Los Angeles, CA


Pros

Company is flush with money and will be around for a long time. Comp for DM and up is very competative.


Cons

Mindset of favoritism and political games overshadows what could otherwise be a good place to work. Rules and discipline are applied with little consistency ultimately driving to promote yes men and stifle constructive feedback.

It's not for everyone..

01/15/2025 - Chicago, IL


Pros

There is no "boss" hovering over your shoulder all day and a good mix of duties to perform


Cons

The pay does not reflect the amount of work you do.

It’s fine

12/16/2024 - Bartlett, IL


Pros

* FREE onsite living (if an apartment is available and if your DM approves you living there)* save money on gas when you work at home* the job can be easy certain times of the year when it’s slow* working individually, if that’s a plus to you* not a lot of micromanagement from DM*there is a monthly bonus available if you can get it, but they’ve made it more difficult to earn. it’s $150 a month if you get it.* there is also a regional bonus available which ranges from $100-$2000 but is very difficult to get chosen for it because only a few people are chosen per region* set work hours and opportunity to leave early if you contact management


Cons

* they’ve changed our scheduling. A manager used to work 1 property every day for the most part. You had plenty of time to get work done usually and some down time in the office. Now, they schedule us working 2 properties a day multiple times a week. Meaning, you start at 1 store, you’re expected to complete everything by 1:30pm, then drive to the next location and complete everything there. It can be stressful and frustrating at times. You do get mileage reimbursed between stores.* customers can be absolutely insane and rude

Public Storage is a great place to work.

12/20/2024 - Chandler, AZ


Pros

The call center environment was excellent and well-structured until the onset of the COVID-19 pandemic. In response, the company transitioned employees to a remote work setup. This transition was handled seamlessly and efficiently, ensuring minimal disruption. Managers consistently provided constructive feedback, fostering continuous improvement and driving optimal results.


Cons

Shift availability tends to favor top-performing employees, making it challenging for others to secure the most desirable schedules. Additionally, achieving top-tier commissions can be difficult without access to the best shifts and strict adherence to the prescribed script.

Decent Company Lots of work

12/29/2024 - Atlanta, GA


Pros

Quick promotions, stipend for uniforms, Full time hours


Cons

Low pay, lots of work, lots to learn, a car is necessary to drive between properties and to go to banks

Ok company

12/03/2024 - Tacoma, WA


Pros

Helping customers. Benefits ok. Most district managers are good people.


Cons

Rats, and nothing you can tell customers makes it right. Buildings are starting to fall apart and constant leaks when it rains. And you can't forget the high rate increases and they don't just happen once a year, it can happen every three months. You are told to help the customers but you can only put a decrease in once a year and then the easiest way is to make them move units.

Salary

09/12/2024 - Portland, OR


Pros

Some of the best reasons to work here


Cons

Some of the down sides are

It's great for experience and a long time career

09/21/2024 - Los Angeles, CA


Pros

Great experience, healthy and professional work environment. You get raises and that's only about a couple cents. I'm not sure if there's a cap, so if you plan to have a long term job then this could be it.


Cons

Pay is not a living wage and crappy customers but what job doesn't?

Don't care about their people

09/13/2024 - Columbia, SC


Pros

On site apartments can be a plus if available


Cons

Management expects hard physical work in often dirty/hazardous conditions

A Great Team

09/12/2024 - San Antonio, TX


Pros

Worked for a top notch Regional VP/Divisional VPHad amazing peersPS in an incredible organization to work for.


Cons

Few if any. A very positive experience.



Page 1
Pie chart of the distribution of reviews for Public Storage. 8.1% of reviews are 'Neutral'. 38.2% of reviews are 'Negative'. 18.4% of reviews are 'Positive'. 35.3% of reviews are 'Mixed'.

What are popular careers at Public Storage?

  1. Maintenance Technician
    Maintenance Technicians ensure the safety and functionality of storage facilities. They perform repairs, maintenance, and safety inspections to keep the property in good condition.
    Find Maintenance Technician jobs


  2. Counsel
    Counsel provides legal support and advice to Public Storage. They handle legal matters, contracts, and compliance to protect the company's interests.
    Find Counsel jobs


  3. Solar Sales Representative
    Solar Sales Representatives promote and sell solar energy solutions to customers. They educate clients on the benefits and savings of solar power.
    Find Solar Sales Representative jobs


  4. Commercial Manager
    Commercial Managers oversee business operations and strategies for commercial clients. They develop and manage relationships with businesses to increase revenue.
    Find Commercial Manager jobs


  5. Customer Service Representative
    Customer Service Representatives assist customers with inquiries and concerns. They provide excellent service to ensure a positive experience for clients.
    Find Customer Service Representative jobs


  6. Compensation Manager
    Compensation Managers develop and manage employee compensation plans. They ensure fair and competitive pay to attract and retain talent.
    Find Compensation Manager jobs


  7. Administrative Assistant
    Administrative Assistants support office operations and management. They handle tasks such as scheduling, correspondence, and data management.
    Find Administrative Assistant jobs


  8. Vice President
    Vice Presidents lead and manage various departments within the company. They develop strategies and oversee operations to achieve business goals.
    Find Vice President jobs


  9. Client Service Supervisor
    Client Service Supervisors manage and support customer service teams. They ensure high-quality service and resolve customer issues effectively.
    Find Client Service Supervisor jobs


  10. Finance Manager
    Finance Managers oversee the financial health of the company. They manage budgets, financial planning, and reporting to support business decisions.
    Find Finance Manager jobs

Where is Public Storage hiring?

  1. Plano, TX
    Plano offers a vibrant community with a strong economy. Working here means being part of a fast-growing area with many opportunities for career advancement.
    Find jobs in Plano, TX


  2. Houston, TX
    Houston is a bustling city with a diverse job market. Employees benefit from a dynamic work environment and a range of professional development opportunities.
    Find jobs in Houston, TX


  3. Los Angeles, CA
    Los Angeles provides a unique blend of urban culture and professional opportunities. Working here means being part of a city that never sleeps, with endless possibilities for growth.
    Find jobs in Los Angeles, CA


  4. Kansas City, MO
    Kansas City offers a friendly atmosphere with a growing business sector. Employees enjoy a supportive work environment and a chance to make a real impact.
    Find jobs in Kansas City, MO


  5. St. Louis, MO
    St. Louis combines a rich history with a modern business landscape. Working here means being part of a community that values both tradition and innovation.
    Find jobs in St. Louis, MO


  6. Minneapolis, MN
    Minneapolis is known for its high quality of life and strong job market. Employees benefit from a supportive community and a variety of professional opportunities.
    Find jobs in Minneapolis, MN


  7. Phoenix, AZ
    Phoenix offers a warm climate and a thriving business environment. Working here means being part of a city that values growth and offers many career advancement opportunities.
    Find jobs in Phoenix, AZ


  8. Carrollton, TX
    Carrollton provides a suburban feel with access to major city amenities. Employees enjoy a balanced lifestyle with plenty of opportunities for professional development.
    Find jobs in Carrollton, TX


  9. Indianapolis, IN
    Indianapolis is a city with a strong economy and a welcoming community. Working here means being part of a vibrant city that offers many career opportunities.
    Find jobs in Indianapolis, IN


  10. Charlotte, NC
    Charlotte offers a dynamic job market and a growing community. Employees benefit from a supportive work environment and a range of professional growth opportunities.
    Find jobs in Charlotte, NC

What are similar companies to Public Storage?

  1. Life Storage
    Life Storage is a leading provider of self-storage solutions. They operate in several states, including California, Arizona, and Texas. Life Storage offers a range of storage options to meet different needs, from small lockers to large units.


  2. American Self Storage
    American Self Storage is a well-known company in the self-storage industry. They have locations across many states, such as Florida, Georgia, and North Carolina. They provide secure and convenient storage options for both personal and business use.


  3. Extra Space Storage
    Extra Space Storage is a major player in the self-storage market. They have facilities in many states, including Colorado, Utah, and Washington. They offer a variety of storage solutions, from climate-controlled units to outdoor storage.


  4. iStorage
    iStorage is a self-storage company that operates in several states, including New York, New Jersey, and Pennsylvania. They focus on providing secure and accessible storage options for individuals and businesses. Their facilities are designed to be user-friendly.


  5. Simply Self Storage
    Simply Self Storage offers storage solutions in states like Florida, Georgia, and South Carolina. They provide a range of unit sizes and features to meet different needs. Their facilities are known for being clean, secure, and well-maintained.


  6. SmartStop Self Storage
    SmartStop Self Storage operates in states such as California, Arizona, and Nevada. They offer a variety of storage options, including climate-controlled units. Their facilities are designed to be convenient and secure, making it easy for customers to store their belongings.


  7. A-1 Self Storage
    A-1 Self Storage is a trusted provider of self-storage services. They have locations in states like Texas, Florida, and California. They offer a range of storage options, from small lockers to large units. Their facilities are known for being clean and secure.


  8. U-Haul
    U-Haul is a well-known company that offers moving and storage services. They have locations across the United States. U-Haul provides a variety of storage options, including moving supplies and storage units. They are known for their reliability and customer service.


  9. StorageMart
    StorageMart is a self-storage company that operates in states like California, Arizona, and Texas. They offer a range of storage solutions, from small lockers to large units. Their facilities are designed to be secure and accessible, making it easy for customers to store their belongings.

Want to become a part of the Real Estate industry?