About Public Storage
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What are people saying about working at Public Storage?
Public Storage Reviews
Worker bees feeding the queen Joe
04/23/2025 - Spring, TX
Pros
It’s not constant face to face interaction with customers like with retail or restaurant. There is SOME downtime. Company housing is super affordable.
Cons
It doesn’t matter how much you bend over backwards for your position, for your boss, for your bosses boss. You are still a worker bee at the end of the day, working your tail off for upper management and stockholders to get a fat check. I was commended time and time again by higher management for pulling off the impossible or going above and beyond, but it’s all just their mental manipulation to keep you satisfied at their unethical pay rate. A pay rate that at least guarantees you to qualify for government benefits like Medicaid and foodstamps.
Great company and benefits
04/24/2025 - Fairfax, VA
Pros
Love working for the management team
Cons
On call 7 days a week
Not great pay and working multiple locations
04/24/2025 - null
Pros
Some of the employees are great to work.
Cons
Working multiple locations in one day. Sometimes it's really busy and a lot for only one person in the office especially if your working a split.
Destroying the Culture from Within
04/24/2025 - Los Angeles, CA
Pros
No late nights. Paid time off.
Cons
Multiple locations make standards impossible to meet. Focus on customer experience is rapidly deteriorating. Pushing the office team out of the office and into 70% outside cleaning is not "helping Customer service", the focus of the company has deteriorated during my time there.
Horrible company to work for
04/28/2025 - Fort Worth, TX
Pros
There are no pros working for this
Cons
They don't give a crap about the employees
Horrible Company all the Managers are Quitting
03/08/2025 - Green Bay, WI
Pros
There are no pros at this company
Cons
They've had 4 out of 7 Supervisors quit in the last 6 months. They've let go of most of their U.S. based workforce and instead have decided to outsource all their employees from the Philippines.
Manageable
03/11/2025 - Houston, TX
Pros
No weekends are good to have family time.
Cons
Higher pay is possible for ALL field employees.
High Demands, Mixed Support – A Call for Better Processes and Clear Career Paths
03/06/2025 - Glendale, CA
Pros
- Challenging Environment: The work pushed you to grow rapidly through high expectations, forcing you to elevate performance.- Learning Opportunities: Exposure to complex tasks provided practical experience and expanded skill sets.- Caring Colleagues: Many coworkers and some leaders genuinely care about employee well-being, creating pockets of support amid broader challenges.
Cons
- Lack of Process and Structure: There is a significant absence of consistent processes, systems, and support that hampers efficient workflow.- Internal Silos: Persistent departmental silos hinder collaboration and cross-functional communication.- Unclear Promotion Criteria and Development: Career progression lacks transparency—promotion decisions often seem arbitrary, with some deserving employees overlooked while others move up without a solid foundation.- Centralized Decision-Making: Major decisions are made by a very limited group, limiting broader employee input and eroding trust.- Poor Benefits Package: The benefits leave much to be desired, featuring only 3 paid holidays, subpar health benefits, no tuition assistance, and no opportunities for internships or cross-over learning experiences.
Great
03/08/2025 - Chattanooga, TN
Pros
Great people to work with.
Cons
I do not have bad remarks
Former Employee
03/02/2025 - Davie, FL
Pros
It was ok until I left
Cons
Dealing with customers that have payment problems
I did something new
03/16/2025 - Newport News, VA
Pros
Excellent staff, from the managers I interacted with to my coworkers. some locationas actually have apartments that employees are allowed to live in for a $2(from starting) an hour pay decrease.
Cons
The hourly pay is $13/hr. Nowhere near enough for a person to support themself.
Wasn't what i expected
03/16/2025 - Chicago, IL
Pros
Very busy not much downtime, Leadership was good
Cons
Higher up leadership wouldn't get things done, Asked a lot more than what they should
Pros and cons
03/19/2025 - Plano, TX
Pros
Reasonable pay for corporate employees.Reasonable work-life balance.A lot of great teammates.The organizations runs lean, so you have the opportunity to wear a lot of different hats and learn new skills. It's easy to take initiative and make real decisions that have an impact on the organization.
Cons
Terrible benefits: 3 holidays, no paid parental leave, relatively poor health insurance.Awful pay for frontline customer-facing employees. Hard to feel much company pride about that.The office space is textbook "soulless corporate '90s", and it's a real drag when you haven't seen the sunshine in 8-9 hours.
Find Better
03/21/2025 - Los Angeles, CA
Pros
Consistent work due to multiple franchise locations. No location micro-managing, it is a Self-managing position. Flexible. Offer housing to those who qualify and the availability.
Cons
Use of personal assets such as car and gas reimbursement does cover the amount used. If there is any damage or an accident, you will use your personal coverage for vehicle or medical expenses. Your personal cell phone will be used as your work phone as well. You wear multiple hats as a manager; you are a custodian, rental agent, sales clerk, and possibly, security, The company does not always set you up for success because none of these properties have physical security and this fact attracts burglars and thieves. There are so many instances of theft with this company that, rightfully so, provoke a multitude of customers. There is no space between you and customers, and sometimes they are hostile. Many of them have had their belongings stolen, and the company does not make security improvements for their customers or their employees.
Good benefits
03/25/2025 - Fairfax, VA
Pros
Good benefits good management working alone
Cons
Working weekends no holidays off but Chris new years and thanksgiving
What are popular careers at Public Storage?
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Maintenance Technician
Maintenance Technicians ensure the safety and functionality of storage facilities. They perform repairs, maintenance, and safety inspections to keep the property in good condition.
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Counsel
Counsel provides legal support and advice to Public Storage. They handle legal matters, contracts, and ensure compliance with laws and regulations.
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Auditor
Auditors review financial records and operations to ensure accuracy and compliance. They work to identify and prevent financial discrepancies and fraud.
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Commercial Manager
Commercial Managers oversee business operations and strategies. They work to increase revenue and manage commercial accounts for the company.
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Customer Service Representative
Customer Service Representatives assist customers with inquiries, reservations, and account management. They aim to provide excellent service and resolve customer issues.
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Development Manager
Development Managers oversee the growth and expansion of Public Storage. They work on new projects, site development, and strategic planning for future growth.
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Copywriter
Copywriters create engaging content for marketing and advertising. They write compelling copy for websites, social media, and promotional materials.
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Solar Sales Representative
Solar Sales Representatives promote and sell solar energy solutions. They work to educate customers on the benefits and savings of solar power.
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Data Analyst
Data Analysts analyze data to provide insights and support decision-making. They interpret data trends and help improve business strategies.
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Compensation Manager
Compensation Managers oversee employee pay and benefits. They ensure that compensation packages are competitive and aligned with company policies.
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Where is Public Storage hiring?
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Plano, TX
Plano offers a dynamic work environment with a strong community spirit. The area's growing business sector provides ample opportunities for career advancement.
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Frisco, TX
Frisco combines a vibrant city life with a welcoming atmosphere. The area's economic growth makes it an excellent place to build a successful career.
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Houston, TX
Houston is a bustling city with diverse industries. Working here means being part of a dynamic workforce with many opportunities for growth.
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Phoenix, AZ
Phoenix, with its warm climate and expanding job market, offers a vibrant setting for professionals. The city's growth provides numerous career opportunities.
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Saint Paul, MN
Saint Paul provides a balanced lifestyle with a strong sense of community. The city's stable economy supports a variety of career paths.
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St. Louis, MO
St. Louis offers a rich cultural experience and a diverse job market. The city's central location makes it a hub for business and professional growth.
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Ralston, NE
Ralston combines a small-town feel with big-city opportunities. The area's supportive community and growing industries make it ideal for career development.
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Minneapolis, MN
Minneapolis offers a vibrant urban environment with a strong focus on innovation. The city's diverse economy provides many opportunities for professional growth.
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Los Angeles, CA
Los Angeles is a dynamic city with a thriving job market. The area's diverse industries offer numerous opportunities for career advancement.
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Philadelphia, PA
Philadelphia combines rich history with modern opportunities. The city's diverse economy and vibrant culture make it an excellent place to work.
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What are similar companies to Public Storage?
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Life Storage
Life Storage is a leading provider of self-storage solutions. They offer a variety of storage options across multiple locations. With facilities in states like California, Texas, and Florida, Life Storage ensures customers have access to secure and convenient storage units.
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American Self Storage
American Self Storage is a trusted name in the self-storage industry. They provide a range of storage units to meet different needs. Operating in states such as Arizona, California, and Texas, American Self Storage is known for its clean and well-maintained facilities.
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Extra Space Storage
Extra Space Storage is a major player in the self-storage market. They offer a wide selection of storage units and climate-controlled options. With locations in states like Colorado, California, and Texas, Extra Space Storage ensures customers have access to reliable storage solutions.
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iStorage
iStorage is a self-storage company that focuses on providing secure and accessible storage units. They operate in states such as California, Texas, and Florida. iStorage is known for its modern facilities and customer-friendly policies.
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Simply Self Storage
Simply Self Storage offers a range of storage options to meet various needs. They have locations in states like California, Texas, and Florida. Simply Self Storage is committed to providing a clean and secure environment for all customers.
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SmartStop Self Storage
SmartStop Self Storage provides a variety of storage units and climate-controlled options. They operate in states such as California, Texas, and Arizona. SmartStop Self Storage is known for its convenient locations and customer service.
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A-1 Self Storage
A-1 Self Storage is a reliable provider of self-storage solutions. They offer a range of storage units and climate-controlled options. With locations in states like California, Texas, and Florida, A-1 Self Storage ensures customers have access to secure storage facilities.
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U-Haul
U-Haul is a well-known company that offers a variety of moving and storage solutions. They provide storage units and moving equipment. U-Haul operates in multiple states across the U.S., making it a convenient option for many customers.
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StorageMart
StorageMart is a leading provider of self-storage solutions. They offer a range of storage units and climate-controlled options. With locations in states such as California, Texas, and Florida, StorageMart ensures customers have access to secure and convenient storage facilities.
