About Public Storage
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What are people saying about working at Public Storage?
Public Storage Reviews
Worker bees feeding the queen Joe
04/23/2025 - Spring, TX
Pros
It’s not constant face to face interaction with customers like with retail or restaurant. There is SOME downtime. Company housing is super affordable.
Cons
It doesn’t matter how much you bend over backwards for your position, for your boss, for your bosses boss. You are still a worker bee at the end of the day, working your tail off for upper management and stockholders to get a fat check. I was commended time and time again by higher management for pulling off the impossible or going above and beyond, but it’s all just their mental manipulation to keep you satisfied at their unethical pay rate. A pay rate that at least guarantees you to qualify for government benefits like Medicaid and foodstamps.
Great company and benefits
04/24/2025 - Fairfax, VA
Pros
Love working for the management team
Cons
On call 7 days a week
Not great pay and working multiple locations
04/24/2025 - null
Pros
Some of the employees are great to work.
Cons
Working multiple locations in one day. Sometimes it's really busy and a lot for only one person in the office especially if your working a split.
Destroying the Culture from Within
04/24/2025 - Los Angeles, CA
Pros
No late nights. Paid time off.
Cons
Multiple locations make standards impossible to meet. Focus on customer experience is rapidly deteriorating. Pushing the office team out of the office and into 70% outside cleaning is not "helping Customer service", the focus of the company has deteriorated during my time there.
Horrible company to work for
04/28/2025 - Fort Worth, TX
Pros
There are no pros working for this
Cons
They don't give a crap about the employees
Horrible Company all the Managers are Quitting
03/08/2025 - Green Bay, WI
Pros
There are no pros at this company
Cons
They've had 4 out of 7 Supervisors quit in the last 6 months. They've let go of most of their U.S. based workforce and instead have decided to outsource all their employees from the Philippines.
Manageable
03/11/2025 - Houston, TX
Pros
No weekends are good to have family time.
Cons
Higher pay is possible for ALL field employees.
High Demands, Mixed Support – A Call for Better Processes and Clear Career Paths
03/06/2025 - Glendale, CA
Pros
- Challenging Environment: The work pushed you to grow rapidly through high expectations, forcing you to elevate performance.- Learning Opportunities: Exposure to complex tasks provided practical experience and expanded skill sets.- Caring Colleagues: Many coworkers and some leaders genuinely care about employee well-being, creating pockets of support amid broader challenges.
Cons
- Lack of Process and Structure: There is a significant absence of consistent processes, systems, and support that hampers efficient workflow.- Internal Silos: Persistent departmental silos hinder collaboration and cross-functional communication.- Unclear Promotion Criteria and Development: Career progression lacks transparency—promotion decisions often seem arbitrary, with some deserving employees overlooked while others move up without a solid foundation.- Centralized Decision-Making: Major decisions are made by a very limited group, limiting broader employee input and eroding trust.- Poor Benefits Package: The benefits leave much to be desired, featuring only 3 paid holidays, subpar health benefits, no tuition assistance, and no opportunities for internships or cross-over learning experiences.
Great
03/08/2025 - Chattanooga, TN
Pros
Great people to work with.
Cons
I do not have bad remarks
Former Employee
03/02/2025 - Davie, FL
Pros
It was ok until I left
Cons
Dealing with customers that have payment problems
I did something new
03/16/2025 - Newport News, VA
Pros
Excellent staff, from the managers I interacted with to my coworkers. some locationas actually have apartments that employees are allowed to live in for a $2(from starting) an hour pay decrease.
Cons
The hourly pay is $13/hr. Nowhere near enough for a person to support themself.
Wasn't what i expected
03/16/2025 - Chicago, IL
Pros
Very busy not much downtime, Leadership was good
Cons
Higher up leadership wouldn't get things done, Asked a lot more than what they should
Pros and cons
03/19/2025 - Plano, TX
Pros
Reasonable pay for corporate employees.Reasonable work-life balance.A lot of great teammates.The organizations runs lean, so you have the opportunity to wear a lot of different hats and learn new skills. It's easy to take initiative and make real decisions that have an impact on the organization.
Cons
Terrible benefits: 3 holidays, no paid parental leave, relatively poor health insurance.Awful pay for frontline customer-facing employees. Hard to feel much company pride about that.The office space is textbook "soulless corporate '90s", and it's a real drag when you haven't seen the sunshine in 8-9 hours.
Find Better
03/21/2025 - Los Angeles, CA
Pros
Consistent work due to multiple franchise locations. No location micro-managing, it is a Self-managing position. Flexible. Offer housing to those who qualify and the availability.
Cons
Use of personal assets such as car and gas reimbursement does cover the amount used. If there is any damage or an accident, you will use your personal coverage for vehicle or medical expenses. Your personal cell phone will be used as your work phone as well. You wear multiple hats as a manager; you are a custodian, rental agent, sales clerk, and possibly, security, The company does not always set you up for success because none of these properties have physical security and this fact attracts burglars and thieves. There are so many instances of theft with this company that, rightfully so, provoke a multitude of customers. There is no space between you and customers, and sometimes they are hostile. Many of them have had their belongings stolen, and the company does not make security improvements for their customers or their employees.
Good benefits
03/25/2025 - Fairfax, VA
Pros
Good benefits good management working alone
Cons
Working weekends no holidays off but Chris new years and thanksgiving
What are popular careers at Public Storage?
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Maintenance Technician
Maintenance Technicians ensure that storage facilities are safe and functional. They handle repairs and maintenance of all equipment and systems within the facilities.
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Development Manager
Development Managers oversee the selection and acquisition of new properties. They work to expand Public Storage’s footprint and enhance the company’s growth.
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Auditor
Auditors review financial records and transactions. They ensure compliance with internal policies and external regulations to maintain the integrity of the company’s financial operations.
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Analyst
Analysts gather and interpret data to help drive business decisions. They provide insights that help improve operational efficiency and customer satisfaction.
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Counsel
Counsel provides legal advice to the company. They ensure Public Storage’s operations comply with laws and regulations and handle any legal issues that arise.
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Copywriter
Copywriters create compelling content for marketing campaigns. They develop engaging copy that resonates with customers and supports the company's brand messaging.
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Data Analyst
Data Analysts analyze large datasets to identify trends and insights. They help the company make data-driven decisions to enhance customer experience and operational efficiency.
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UI/UX Designer
UI/UX Designers create user-friendly interfaces for websites and applications. They focus on improving the user experience to ensure customers can easily navigate and use the company's digital platforms.
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Cloud Engineer
Cloud Engineers manage and maintain the company’s cloud infrastructure. They ensure the reliability, security, and scalability of the cloud services that support the business operations.
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Customer Service Representative
Customer Service Representatives assist customers with inquiries and issues. They provide support to ensure a positive experience and resolve any concerns customers may have.
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Where is Public Storage hiring?
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Plano, TX
Plano offers a vibrant community with a mix of urban amenities and a friendly atmosphere. Working here provides a great work-life balance with plenty of opportunities for career growth.
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Frisco, TX
Frisco combines modern conveniences with a welcoming community. Employees enjoy a positive work environment and many perks, creating a fulfilling career experience.
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Houston, TX
Houston's diverse culture and strong economy make it an exciting place to work. Employees benefit from a dynamic work environment and many professional development opportunities.
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Phoenix, AZ
Phoenix offers a warm climate and a growing job market. Working here means being part of a fast-paced, innovative environment with ample opportunities for career advancement.
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Saint Paul, MN
Saint Paul provides a charming setting with a rich cultural scene. Employees enjoy a supportive work atmosphere and the chance to grow within a community-focused company.
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Ralston, NE
Ralston offers a close-knit community with a strong sense of belonging. Working here means enjoying a welcoming environment and contributing to a supportive team culture.
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Minneapolis, MN
Minneapolis blends urban sophistication with a friendly neighborhood feel. Employees benefit from a vibrant work environment and numerous opportunities for career development.
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West Palm Beach, FL
West Palm Beach provides a laid-back atmosphere with beautiful surroundings. Working here offers a relaxed environment while still providing ample opportunities for professional growth.
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Little Canada, MN
Little Canada offers a peaceful suburban setting with a strong community spirit. Employees enjoy a collaborative work environment and the chance to grow in a supportive setting.
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St. Louis, MO
St. Louis combines a rich history with modern opportunities. Working here means being part of a vibrant city with many chances for career advancement and personal growth.
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What are similar companies to Public Storage?
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Life Storage
Life Storage is a leading provider of self-storage facilities in the United States. They offer secure and convenient storage solutions for individuals and businesses. Life Storage operates in several states, including California, Texas, and Florida. They are committed to providing exceptional customer service and innovative storage options.
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American Self Storage
American Self Storage is a well-established company offering storage units across the country. They focus on delivering reliable and secure storage solutions for both residential and commercial customers. The company serves many states, such as Arizona, Colorado, and North Carolina. American Self Storage prides itself on its clean facilities and 24/7 access to units.
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Extra Space Storage
Extra Space Storage is one of the largest self-storage companies in the nation. They provide a wide range of storage solutions tailored to meet different needs. Extra Space Storage operates in several states, including New York, Pennsylvania, and Ohio. Their facilities offer climate-controlled units and various moving services.
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iStorage
iStorage specializes in providing self-storage units with a focus on convenience and accessibility. They serve many communities across multiple states, such as Georgia, Louisiana, and New Jersey. iStorage emphasizes providing a seamless customer experience with advanced online tools for reservation and payments.
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Simply Self Storage
Simply Self Storage offers affordable and reliable storage solutions for individuals and businesses. They have a presence in states like Alabama, South Carolina, and Maryland. Their facilities are designed to ensure security and ease of access, with options for both climate-controlled and non-climate-controlled units.
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SmartStop Self Storage
SmartStop Self Storage provides various storage options, catering to the needs of both personal and business customers. They operate in several states, including Massachusetts, Virginia, and Illinois. SmartStop Self Storage is known for its friendly customer service and secure facilities.
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A-1 Self Storage
A-1 Self Storage offers a range of self-storage solutions with a focus on security and customer service. They have locations in states such as Michigan, Indiana, and Wisconsin. A-1 Self Storage provides both climate-controlled and non-climate-controlled units and offers flexible rental terms.
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U-Haul
U-Haul is a well-known company offering moving and storage solutions across the United States. They provide self-storage facilities, moving trucks, and equipment rentals. U-Haul operates in every state, making it a convenient option for customers nationwide. They are recognized for their extensive network and reliable services.
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StorageMart
StorageMart is a prominent self-storage provider known for its clean and well-maintained facilities. They offer various storage solutions for both residential and commercial customers. StorageMart operates in several states, including Washington, Oregon, and Idaho. They focus on providing a hassle-free experience with options for climate-controlled and non-climate-controlled units.
