Company
Overview

About Public Storage

https://www.publicstorage.com/
Real Estate
5900 Employees
Type: Company - Public
Glendale, CA
Public Storage is a leading provider of self-storage solutions. The company offers a variety of storage options to meet the needs of individuals and businesses. Public Storage operates in many locations across the United States, ensuring accessibility for many customers. The company prides itself on offering secure, clean, and convenient storage facilities. Customers can choose from a range of unit sizes and features to fit their specific storage needs. Public Storage also provides flexible rental options, making it easier for customers to manage their storage costs. Public Storage values customer satisfaction and strives to provide excellent service. The company employs a team of professionals dedicated to ensuring the safety and security of stored items. With a focus on reliability and customer care, Public Storage aims to be a trusted partner for anyone in need of storage solutions. Whether for personal or business use, the company offers a dependable service designed to meet the diverse needs of its customers.

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What are people saying about working at Public Storage?

Public Storage employees report mixed experiences, with some praising the company culture and benefits, while others criticize low pay, poor management, and a lack of career growth. While some roles offer flexibility and good coworkers, others highlight excessive workloads and a toxic environment.

Public Storage Reviews

Worker bees feeding the queen Joe

04/23/2025 - Spring, TX


Pros

It’s not constant face to face interaction with customers like with retail or restaurant. There is SOME downtime. Company housing is super affordable.


Cons

It doesn’t matter how much you bend over backwards for your position, for your boss, for your bosses boss. You are still a worker bee at the end of the day, working your tail off for upper management and stockholders to get a fat check. I was commended time and time again by higher management for pulling off the impossible or going above and beyond, but it’s all just their mental manipulation to keep you satisfied at their unethical pay rate. A pay rate that at least guarantees you to qualify for government benefits like Medicaid and foodstamps.

Great company and benefits

04/24/2025 - Fairfax, VA


Pros

Love working for the management team


Cons

On call 7 days a week

Not great pay and working multiple locations

04/24/2025 - null


Pros

Some of the employees are great to work.


Cons

Working multiple locations in one day. Sometimes it's really busy and a lot for only one person in the office especially if your working a split.

Destroying the Culture from Within

04/24/2025 - Los Angeles, CA


Pros

No late nights. Paid time off.


Cons

Multiple locations make standards impossible to meet. Focus on customer experience is rapidly deteriorating. Pushing the office team out of the office and into 70% outside cleaning is not "helping Customer service", the focus of the company has deteriorated during my time there.

Horrible company to work for

04/28/2025 - Fort Worth, TX


Pros

There are no pros working for this


Cons

They don't give a crap about the employees

Horrible Company all the Managers are Quitting

03/08/2025 - Green Bay, WI


Pros

There are no pros at this company


Cons

They've had 4 out of 7 Supervisors quit in the last 6 months. They've let go of most of their U.S. based workforce and instead have decided to outsource all their employees from the Philippines.

Manageable

03/11/2025 - Houston, TX


Pros

No weekends are good to have family time.


Cons

Higher pay is possible for ALL field employees.

High Demands, Mixed Support – A Call for Better Processes and Clear Career Paths

03/06/2025 - Glendale, CA


Pros

- Challenging Environment: The work pushed you to grow rapidly through high expectations, forcing you to elevate performance.- Learning Opportunities: Exposure to complex tasks provided practical experience and expanded skill sets.- Caring Colleagues: Many coworkers and some leaders genuinely care about employee well-being, creating pockets of support amid broader challenges.


Cons

- Lack of Process and Structure: There is a significant absence of consistent processes, systems, and support that hampers efficient workflow.- Internal Silos: Persistent departmental silos hinder collaboration and cross-functional communication.- Unclear Promotion Criteria and Development: Career progression lacks transparency—promotion decisions often seem arbitrary, with some deserving employees overlooked while others move up without a solid foundation.- Centralized Decision-Making: Major decisions are made by a very limited group, limiting broader employee input and eroding trust.- Poor Benefits Package: The benefits leave much to be desired, featuring only 3 paid holidays, subpar health benefits, no tuition assistance, and no opportunities for internships or cross-over learning experiences.

Great

03/08/2025 - Chattanooga, TN


Pros

Great people to work with.


Cons

I do not have bad remarks

Former Employee

03/02/2025 - Davie, FL


Pros

It was ok until I left


Cons

Dealing with customers that have payment problems

I did something new

03/16/2025 - Newport News, VA


Pros

Excellent staff, from the managers I interacted with to my coworkers. some locationas actually have apartments that employees are allowed to live in for a $2(from starting) an hour pay decrease.


Cons

The hourly pay is $13/hr. Nowhere near enough for a person to support themself.

Wasn't what i expected

03/16/2025 - Chicago, IL


Pros

Very busy not much downtime, Leadership was good


Cons

Higher up leadership wouldn't get things done, Asked a lot more than what they should

Pros and cons

03/19/2025 - Plano, TX


Pros

Reasonable pay for corporate employees.Reasonable work-life balance.A lot of great teammates.The organizations runs lean, so you have the opportunity to wear a lot of different hats and learn new skills. It's easy to take initiative and make real decisions that have an impact on the organization.


Cons

Terrible benefits: 3 holidays, no paid parental leave, relatively poor health insurance.Awful pay for frontline customer-facing employees. Hard to feel much company pride about that.The office space is textbook "soulless corporate '90s", and it's a real drag when you haven't seen the sunshine in 8-9 hours.

Find Better

03/21/2025 - Los Angeles, CA


Pros

Consistent work due to multiple franchise locations. No location micro-managing, it is a Self-managing position. Flexible. Offer housing to those who qualify and the availability.


Cons

Use of personal assets such as car and gas reimbursement does cover the amount used. If there is any damage or an accident, you will use your personal coverage for vehicle or medical expenses. Your personal cell phone will be used as your work phone as well. You wear multiple hats as a manager; you are a custodian, rental agent, sales clerk, and possibly, security, The company does not always set you up for success because none of these properties have physical security and this fact attracts burglars and thieves. There are so many instances of theft with this company that, rightfully so, provoke a multitude of customers. There is no space between you and customers, and sometimes they are hostile. Many of them have had their belongings stolen, and the company does not make security improvements for their customers or their employees.

Good benefits

03/25/2025 - Fairfax, VA


Pros

Good benefits good management working alone


Cons

Working weekends no holidays off but Chris new years and thanksgiving



Page 1
Pie chart of the distribution of reviews for Public Storage. 7.9% of reviews are 'Neutral'. 37.9% of reviews are 'Negative'. 17.9% of reviews are 'Positive'. 36.4% of reviews are 'Mixed'.

What are popular careers at Public Storage?

  1. Maintenance Technician
    Maintenance Technicians ensure the safety and cleanliness of storage facilities. They perform repairs and maintenance on equipment and facilities.
    Find Maintenance Technician jobs


  2. Counsel
    Counsel provides legal advice and support to Public Storage. They handle legal matters and ensure compliance with laws and regulations.
    Find Counsel jobs


  3. Auditor
    Auditors review financial records and operations. They ensure accuracy and compliance with company policies and regulations.
    Find Auditor jobs


  4. Commercial Manager
    Commercial Managers oversee business operations. They develop strategies to increase revenue and manage commercial accounts.
    Find Commercial Manager jobs


  5. Customer Service Representative
    Customer Service Representatives assist customers with their needs. They handle inquiries, provide information, and resolve issues.
    Find Customer Service Representative jobs


  6. Solar Sales Representative
    Solar Sales Representatives promote and sell solar energy solutions. They educate customers on the benefits and features of solar products.
    Find Solar Sales Representative jobs


  7. Data Analyst
    Data Analysts interpret data to help make business decisions. They analyze trends and provide insights to improve operations.
    Find Data Analyst jobs


  8. Compensation Manager
    Compensation Managers develop and manage employee compensation plans. They ensure fair and competitive pay structures.
    Find Compensation Manager jobs


  9. Administrative Assistant
    Administrative Assistants provide support to managers and staff. They handle scheduling, correspondence, and office tasks.
    Find Administrative Assistant jobs


  10. Vice President
    Vice Presidents oversee major business functions. They develop strategies and ensure the company meets its goals.
    Find Vice President jobs

Where is Public Storage hiring?

  1. Plano, TX
    Plano offers a vibrant community with many opportunities for growth. Working here means being part of a dynamic team in a city known for its strong economy and quality of life.
    Find jobs in Plano, TX


  2. Houston, TX
    Houston is a bustling city with a diverse job market. Employees benefit from a vibrant culture and numerous professional development opportunities in one of the nation's largest cities.
    Find jobs in Houston, TX


  3. St. Louis, MO
    St. Louis provides a unique blend of urban and suburban living. It offers a supportive work environment with a rich history and a strong sense of community.
    Find jobs in St. Louis, MO


  4. Carrollton, TX
    Carrollton is a growing city with a welcoming atmosphere. It offers a balanced lifestyle with plenty of recreational activities and a strong sense of community.
    Find jobs in Carrollton, TX


  5. Kansas City, MO
    Kansas City is known for its friendly people and vibrant culture. Working here means being part of a team that values collaboration and community involvement.
    Find jobs in Kansas City, MO


  6. Phoenix, AZ
    Phoenix offers a warm climate and a growing job market. Employees enjoy a dynamic work environment with plenty of opportunities for advancement.
    Find jobs in Phoenix, AZ


  7. Los Angeles, CA
    Los Angeles is a city of endless opportunities with a diverse and dynamic workforce. It offers a vibrant lifestyle with numerous professional growth opportunities.
    Find jobs in Los Angeles, CA


  8. Charlotte, NC
    Charlotte is a rapidly growing city with a strong economy. Employees benefit from a supportive work environment and a vibrant community life.
    Find jobs in Charlotte, NC


  9. Minneapolis, MN
    Minneapolis offers a high quality of life with a strong work ethic. Employees enjoy a collaborative environment and a city that values both work and leisure.
    Find jobs in Minneapolis, MN


  10. Ralston, NE
    Ralston provides a close-knit community with a strong sense of belonging. Working here means being part of a supportive team in a peaceful and welcoming environment.
    Find jobs in Ralston, NE

What are similar companies to Public Storage?

  1. Life Storage
    Life Storage is a leading provider of self-storage solutions. They offer a variety of storage units across the United States. With locations in states like California, Texas, and Florida, Life Storage is a trusted name in the industry.


  2. American Self Storage
    American Self Storage is a well-established company in the self-storage sector. They operate numerous facilities across the country, including in key markets like Arizona, Colorado, and Illinois. Their focus is on providing secure and accessible storage options.


  3. Extra Space Storage
    Extra Space Storage is a prominent player in the self-storage market. They manage a large number of properties across the United States. Locations are found in major cities such as New York, Chicago, and Los Angeles. They emphasize customer service and convenience.


  4. iStorage
    iStorage is a self-storage company that offers a range of storage solutions. They have facilities in several states, including New York, New Jersey, and Pennsylvania. iStorage focuses on providing affordable and reliable storage options to their customers.


  5. Simply Self Storage
    Simply Self Storage is a company that provides self-storage services. They have locations in states like Texas, Florida, and Georgia. Simply Self Storage aims to offer a simple and straightforward storage experience for their clients.


  6. SmartStop Self Storage
    SmartStop Self Storage is a well-known name in the self-storage industry. They operate in several states, including California, Arizona, and Nevada. SmartStop offers a variety of storage units and emphasizes security and accessibility.


  7. A-1 Self Storage
    A-1 Self Storage is a company that provides self-storage solutions. They have locations in states like Texas, Florida, and California. A-1 Self Storage focuses on offering affordable and convenient storage options to their customers.


  8. U-Haul
    U-Haul is a well-known company in the moving and storage industry. They offer a range of services, including self-storage. U-Haul has locations across the United States, providing storage solutions for both residential and commercial needs.


  9. StorageMart
    StorageMart is a self-storage company that provides a variety of storage options. They have facilities in states like California, Texas, and Florida. StorageMart emphasizes customer service and offers secure and accessible storage solutions.

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