About Smile Brands Inc.
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What are people saying about working at Smile Brands Inc.?
Smile Brands Inc. Reviews
Remote work opportunities with
04/23/2026 - Daybreak
Pros
The patients were awesome to work with
Cons
High-stress work environmentManagement doesn't properly handle interpersonal issuesLittle to no training
Growing opportunities
09/26/2024 - Jersey City, NJ
Pros
Good work-Life balance, multiple locations, growing opportunities, friendly management, and friendly staff.
Cons
I do not see any
Understaffed, Overworked
07/17/2024 - San Antonio, TX
Pros
Pretty relaxed work environment at first.
Cons
The work atmosphere was relaxed at first, but eventually, the administration became overly productivity focused without identifying clear goals, nor collaborating with their workers to define them.
Pay is too low
07/17/2024 - Las Vegas, NV
Pros
Flexible with time off. Hours of operations are good. Upper management does not care about employees.
Cons
Overworked, underpaid. Staff turnover is too frequent.
Shannon Blouin is the best!
06/09/2024 - null
Pros
Shannon is one of the Talent Acquisition Representatives at Smile Brands. From day one, she was knowledgeable, professional and kind. She would check in on me to make sure I was understanding what I needed to do during the hiring process and always there to answer any questions I would have. Thank you Shannon for all that you did for me. You are the best! I hope all new hires have the opportunity to come in contact with you!
Cons
There are not any cons to working at Smile Brands!
Marketing - Remote
06/02/2024 - Minneapolis, MN
Pros
Remote,busy, never boring, lots of trade shows if you’re into that
Cons
Over worked, bad onboarding, lack of training
Horrible and toxic work place
06/06/2024 - Nashville, TN
Pros
The only pros are the benefits. Really good health insurance if you choose the PPO policy.
Cons
Negative work environment. District manager does not have anyone’s back but her own. Really awful attitude towards everyone. Horrible staff with horrible attitudes but they are all underpaid and overworked so I don’t blame them. They can never find anyone to take positions and then expect the managers to still have things done even though they’re doing the jobs of 3 people by themselves with no help. Extremely unprofessional. I couldn’t be paid triple my previous salary to work here again.
Would work again
06/19/2024 - Iowa City, IA
Pros
Flexible schedule, good work life balance
Cons
Big company that could have you overlooked due to how many people there are
No Bueno
10/29/2025 - null
Pros
Decent Salary. Docs and teams were good.
Cons
When I was hired I was told that my market would be switching from an old outdated system (QSI Dental Billing) and paper charts to Dentrix Ascend in the fall. Once hired, this was pushed to the end of year and most recently I was told that it isn’t going to happen anytime soon and possibly not for a couple of years. This is a 25 year old system that uses COMMANDS to function. It’s nearly impossible to recruit and retain docs and hygienist for this reason alone. I lost several hygienists once they found out they had to write in paper charts. These young new or fairly new grads don’t want to go back intime-25 years! There was no training. I watched a couple videos and had a few intro calls with SOME of the departments. I walked into my practices solo and had to figure it out. Finally 2 months post hire, my new boss (changed after 6 weeks of hire) came to “tour” my practices with me. We visited 10 practices in 2 days. Still no training. Then came time to do a monthly biz review and present to my team and boss. I was sent a deck of slides with all kinds of info and was told to use it as an example and make it my own. I had NEVER once seen this. No training. No one ever sat down with me and walked me through one. It was awful. I spent so many hours and weekends working on this each month. It was starting to click (should have months ago but when you are left to figure it out, it takes time). My boss told my team that it should take no more than an hour, but she never showed us how she does them in hour. Obviously, because she can’t and no one on the team could. The practices are cluttered and boxes of charts are stacked randomly through the office. My teams wanted a storage building to store them in but I was told we don’t have the revenue for it. They would stress to us to push elevated standard of care. Treat your patients like they are family member on the chair. Hard to do when I wouldn’t let my family sit in the 25 year old dental chairs that are covered in duct tape. There are portable AC units with big aluminum hoses running down the hallway and out of a window. Dirty stained ceiling tiles, chipped paint and dirty cabinets and walls. Overhead lights out everywhere. They are so outdated old looking. No thanks, I’ll take my family to other brand new beautiful practice on the second floor. No mentors for the new docs. This really blew my mind. They have “PC Presidents” but they practice full time and do nothing with the new docs. I couldn’t believe that there was no senior doc to guide these new hires who were mostly new grads. However, they are expected to produce $5K a day without clinical guidance. The “marketing team” is actually the call center. Their idea of marketing is making sure the patients can schedule online, and that calls are being answered. I had a doc look Julie right in the face and ask to see the direct mail that was going out for his practice and she couldn’t produce one. She said, “that is not why we are here” and shut him down. I got in trouble for telling a couple OM’s that their practice was on the watchlist to be closed (it was), but Julie looked one of my docs and OM in the eyes and said you are all going to lose your jobs. Hmm. Last but not least, these practices are DHMO heavy. Once the docs come off their daily guarantee they can’t produce enough to survive and ultimately end up leaving. They will tell you there are ways to make money with these plans, but there isn’t it. THERE IS NO WAY TO MAKE MONEY WITH HMO PLANS!! They need to look at the Sr. VP of the market because they are losing the wrong people. Your’e expected to be in practices 3 days a week. Monday and Friday was an admin day, with back to back calls and trainings for random stuff. Tuesday, Wednesday and Thursday your in a practice and engaged with your teams so not looking and working emails. The only time to catch up on the 100’s of emails is to do it in the evenings. So you are working sometimes 10-12 hours a day. No work/life balance what’s ever.
Fair
09/24/2025 - Irvine, CA
Pros
Corporate culture was upbeat and positive.
Cons
Invest more in emplo9yees and provide strong 401k match
Good starting off point
08/15/2025 - New York, NY
Pros
In office team works well together.
Cons
Management speaks from both sides of their mouth.
Great place to work.
08/11/2025 - Hudson, NH
Pros
Smile Brands offers lots of support clinically and operationally. There is room for growth, and plenty of CE opportunities.
Cons
I do not have any cons at this time.
Former
08/28/2025 - Nashville, TN
Pros
Room for growth is good
Cons
Upper management is not good
Not the same
01/29/2026 - Costa Mesa, CA
Pros
Some roles are fully remote
Cons
No raises, higher health plans costs, with more pressure and more work.
Nice location
06/25/2026 - Irvine, CA
Pros
Bldg in front of Spectrum. Nice to go out for a break from the office
Cons
None None None None None
What are popular careers at Smile Brands Inc.?
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Dental Assistant
Dental Assistants work closely with dentists to help provide patient care. They prepare patients for procedures and assist during treatments.
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Dental Hygienist
Dental Hygienists clean patients' teeth and educate them on oral health. They often check for signs of oral disease and work to prevent further dental issues.
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General Dentist
General Dentists provide a wide range of dental care to patients. They perform routine exams, cleanings, fillings, and other dental procedures.
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Patient Care Coordinator
Patient Care Coordinators help manage patient appointments and communications. They ensure that patients have a smooth experience at the dental office.
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Dental Office Manager
Dental Office Managers oversee the day-to-day operations of a dental practice. They handle staff management, patient scheduling, and ensure smooth office functioning.
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Oral Surgeon
Oral Surgeons specialize in surgeries of the mouth and jaws. They perform procedures such as wisdom teeth extractions and dental implants.
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Orthodontist
Orthodontists specialize in straightening teeth and correcting bites. They design and apply braces or other corrective devices.
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Traveling Nurse
Traveling Nurses work in various locations, providing essential healthcare services. They often work in short-term assignments, gaining diverse experience.
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Registered Nurse
Registered Nurses provide direct patient care in a variety of settings. They monitor patients, administer medications, and assist with treatments.
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Accounting Clerk
Accounting Clerks handle financial transactions and maintain accurate records. They ensure that the dental practice’s finances are in good order.
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Where is Smile Brands Inc. hiring?
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San Antonio, TX
Experience a vibrant work culture in San Antonio. This city offers a lively atmosphere with plenty of opportunities for both personal and professional growth.
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Houston, TX
In Houston, work in a dynamic environment. The city’s diverse economy provides a wide range of career paths and networking opportunities.
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Austin, TX
Austin is known for its innovation and creativity. Working here means being part of a forward-thinking community with endless possibilities.
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Appleton, WI
Appleton offers a close-knit community with a strong sense of belonging. Enjoy a balanced work-life experience in this friendly city.
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Clearwater, FL
Clearwater provides a pleasant work environment with a relaxed pace. Its beautiful beaches and family-friendly atmosphere enhance the quality of life.
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Round Rock, TX
Work in a growing city with modern amenities. Round Rock offers a vibrant community that supports both career advancement and leisure activities.
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Madison, WI
Madison is a city rich in culture and education. It offers a welcoming work environment with many recreational activities for employees.
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Green Bay, WI
Enjoy a strong sense of community in Green Bay. The city provides a supportive work environment with plenty of outdoor activities.
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La Crosse, WI
La Crosse offers a peaceful work environment with a small-town feel. The city’s natural beauty and friendly community make it a great place to work.
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Vancouver, WA
Work in a city that combines natural beauty with modern living. Vancouver offers a relaxed atmosphere and diverse career opportunities.
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What are similar companies to Smile Brands Inc.?
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Heartland Dental
Heartland Dental offers dental services through various locations. They aim to provide high-quality care in a supportive environment. Heartland Dental operates in many states across the U.S., including Indiana, Kansas, and Ohio. They focus on patient care and employee growth.
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Family Dentistry
Family Dentistry provides comprehensive dental services for all ages. They emphasize a welcoming atmosphere to ensure patients feel comfortable. This company runs multiple clinics in states like New York and Pennsylvania. Family Dentistry values family-like relationships with patients and staff.
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North American Dental Group
North American Dental Group (NADG) offers dental care services across many locations. They prioritize patient comfort and satisfaction. NADG operates in states such as California and Massachusetts. The company focuses on delivering high-quality dental services with a compassionate approach.
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Benevis
Benevis offers affordable dental care services. They strive to make dental visits accessible for everyone. Benevis operates in multiple states, including Texas and Florida. The company focuses on providing quality care in a convenient setting.
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Aspen Dental
Aspen Dental provides comprehensive dental services to patients of all ages. They have a network of clinics in many states. Aspen Dental aims to offer affordable and high-quality care. They emphasize a welcoming and friendly environment for patients.
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Lakeside Dental Care
Lakeside Dental Care offers a wide range of dental services. They focus on creating a comfortable and friendly environment for patients. Lakeside Dental Care operates in areas like Georgia and Illinois. The company values patient care and personalized service.
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Great Expressions Dental Centers
Great Expressions Dental Centers provide a range of dental services. They operate in multiple locations across the U.S., including Michigan and Florida. The company aims to offer high-quality care in a friendly and welcoming setting. Great Expressions values both patient satisfaction and employee development.
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Smile Direct Club
Smile Direct Club offers affordable and convenient teeth-straightening services. They provide clear aligners to patients. Smile Direct Club operates in many states, including California and New York. The company aims to make dental care accessible to a broader audience.
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Dental Care Alliance
Dental Care Alliance provides a variety of dental services. They have a presence in several states, including New Jersey and North Carolina. The company focuses on delivering high-quality care in a comfortable environment. Dental Care Alliance values patient care and professional development for their staff.
