About Smile Brands Inc.
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What are people saying about working at Smile Brands Inc.?
Smile Brands Inc. Reviews
Remote work opportunities with
04/23/2026 - Daybreak
Pros
The patients were awesome to work with
Cons
High-stress work environmentManagement doesn't properly handle interpersonal issuesLittle to no training
Growing opportunities
09/26/2024 - Jersey City, NJ
Pros
Good work-Life balance, multiple locations, growing opportunities, friendly management, and friendly staff.
Cons
I do not see any
Understaffed, Overworked
07/17/2024 - San Antonio, TX
Pros
Pretty relaxed work environment at first.
Cons
The work atmosphere was relaxed at first, but eventually, the administration became overly productivity focused without identifying clear goals, nor collaborating with their workers to define them.
Pay is too low
07/17/2024 - Las Vegas, NV
Pros
Flexible with time off. Hours of operations are good. Upper management does not care about employees.
Cons
Overworked, underpaid. Staff turnover is too frequent.
Shannon Blouin is the best!
06/09/2024 - null
Pros
Shannon is one of the Talent Acquisition Representatives at Smile Brands. From day one, she was knowledgeable, professional and kind. She would check in on me to make sure I was understanding what I needed to do during the hiring process and always there to answer any questions I would have. Thank you Shannon for all that you did for me. You are the best! I hope all new hires have the opportunity to come in contact with you!
Cons
There are not any cons to working at Smile Brands!
Marketing - Remote
06/02/2024 - Minneapolis, MN
Pros
Remote,busy, never boring, lots of trade shows if you’re into that
Cons
Over worked, bad onboarding, lack of training
Horrible and toxic work place
06/06/2024 - Nashville, TN
Pros
The only pros are the benefits. Really good health insurance if you choose the PPO policy.
Cons
Negative work environment. District manager does not have anyone’s back but her own. Really awful attitude towards everyone. Horrible staff with horrible attitudes but they are all underpaid and overworked so I don’t blame them. They can never find anyone to take positions and then expect the managers to still have things done even though they’re doing the jobs of 3 people by themselves with no help. Extremely unprofessional. I couldn’t be paid triple my previous salary to work here again.
Would work again
06/19/2024 - Iowa City, IA
Pros
Flexible schedule, good work life balance
Cons
Big company that could have you overlooked due to how many people there are
No Bueno
10/29/2025 - null
Pros
Decent Salary. Docs and teams were good.
Cons
When I was hired I was told that my market would be switching from an old outdated system (QSI Dental Billing) and paper charts to Dentrix Ascend in the fall. Once hired, this was pushed to the end of year and most recently I was told that it isn’t going to happen anytime soon and possibly not for a couple of years. This is a 25 year old system that uses COMMANDS to function. It’s nearly impossible to recruit and retain docs and hygienist for this reason alone. I lost several hygienists once they found out they had to write in paper charts. These young new or fairly new grads don’t want to go back intime-25 years! There was no training. I watched a couple videos and had a few intro calls with SOME of the departments. I walked into my practices solo and had to figure it out. Finally 2 months post hire, my new boss (changed after 6 weeks of hire) came to “tour” my practices with me. We visited 10 practices in 2 days. Still no training. Then came time to do a monthly biz review and present to my team and boss. I was sent a deck of slides with all kinds of info and was told to use it as an example and make it my own. I had NEVER once seen this. No training. No one ever sat down with me and walked me through one. It was awful. I spent so many hours and weekends working on this each month. It was starting to click (should have months ago but when you are left to figure it out, it takes time). My boss told my team that it should take no more than an hour, but she never showed us how she does them in hour. Obviously, because she can’t and no one on the team could. The practices are cluttered and boxes of charts are stacked randomly through the office. My teams wanted a storage building to store them in but I was told we don’t have the revenue for it. They would stress to us to push elevated standard of care. Treat your patients like they are family member on the chair. Hard to do when I wouldn’t let my family sit in the 25 year old dental chairs that are covered in duct tape. There are portable AC units with big aluminum hoses running down the hallway and out of a window. Dirty stained ceiling tiles, chipped paint and dirty cabinets and walls. Overhead lights out everywhere. They are so outdated old looking. No thanks, I’ll take my family to other brand new beautiful practice on the second floor. No mentors for the new docs. This really blew my mind. They have “PC Presidents” but they practice full time and do nothing with the new docs. I couldn’t believe that there was no senior doc to guide these new hires who were mostly new grads. However, they are expected to produce $5K a day without clinical guidance. The “marketing team” is actually the call center. Their idea of marketing is making sure the patients can schedule online, and that calls are being answered. I had a doc look Julie right in the face and ask to see the direct mail that was going out for his practice and she couldn’t produce one. She said, “that is not why we are here” and shut him down. I got in trouble for telling a couple OM’s that their practice was on the watchlist to be closed (it was), but Julie looked one of my docs and OM in the eyes and said you are all going to lose your jobs. Hmm. Last but not least, these practices are DHMO heavy. Once the docs come off their daily guarantee they can’t produce enough to survive and ultimately end up leaving. They will tell you there are ways to make money with these plans, but there isn’t it. THERE IS NO WAY TO MAKE MONEY WITH HMO PLANS!! They need to look at the Sr. VP of the market because they are losing the wrong people. Your’e expected to be in practices 3 days a week. Monday and Friday was an admin day, with back to back calls and trainings for random stuff. Tuesday, Wednesday and Thursday your in a practice and engaged with your teams so not looking and working emails. The only time to catch up on the 100’s of emails is to do it in the evenings. So you are working sometimes 10-12 hours a day. No work/life balance what’s ever.
Fair
09/24/2025 - Irvine, CA
Pros
Corporate culture was upbeat and positive.
Cons
Invest more in emplo9yees and provide strong 401k match
Good starting off point
08/15/2025 - New York, NY
Pros
In office team works well together.
Cons
Management speaks from both sides of their mouth.
Great place to work.
08/11/2025 - Hudson, NH
Pros
Smile Brands offers lots of support clinically and operationally. There is room for growth, and plenty of CE opportunities.
Cons
I do not have any cons at this time.
Former
08/28/2025 - Nashville, TN
Pros
Room for growth is good
Cons
Upper management is not good
Not the same
01/29/2026 - Costa Mesa, CA
Pros
Some roles are fully remote
Cons
No raises, higher health plans costs, with more pressure and more work.
Poor management
04/23/2025 - Sarasota, FL
Pros
None run , no breaks no support
Cons
All run , don’t ever work for this company
What are popular careers at Smile Brands Inc.?
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Dental Assistant
Dental Assistants help dentists during procedures. They prepare patients, sterilize instruments, and take X-rays. Working closely with patients and dentists is key.
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Dental Hygienist
Dental Hygienists clean teeth and examine mouths for issues. They educate patients on oral care and work to prevent dental problems. Good communication and attention to detail are important.
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General Dentist
General Dentists provide routine care to patients. They perform cleanings, fillings, and extractions. They also diagnose and treat oral health issues. Strong problem-solving skills are needed.
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Patient Care Coordinator
Patient Care Coordinators manage patient appointments and records. They ensure patients have a good experience. They communicate with staff and patients to provide excellent service.
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Dental Office Manager
Dental Office Managers oversee daily operations. They manage staff, handle finances, and ensure smooth office functioning. Strong leadership and organizational skills are essential.
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Oral Surgeon
Oral Surgeons perform surgeries on the mouth and jaws. They treat injuries, diseases, and defects. They work with a team and must have steady hands and a calm demeanor.
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Orthodontist
Orthodontists specialize in straightening teeth. They create treatment plans and fit braces or other appliances. Attention to detail and patient interaction skills are important.
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Traveling Nurse
Traveling Nurses provide care in various locations. They work in hospitals, clinics, or other settings. They must be adaptable and able to work in different environments.
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Registered Nurse
Registered Nurses provide patient care and support. They administer treatments, monitor patients, and educate on health issues. Compassion and strong communication skills are vital.
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Accounting Clerk
Accounting Clerks handle financial records and transactions. They prepare reports, manage budgets, and ensure financial accuracy. Attention to detail and math skills are necessary.
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Where is Smile Brands Inc. hiring?
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San Antonio, TX
San Antonio offers a warm and vibrant atmosphere. Working here means you will be part of a diverse and thriving community. Opportunities for growth and collaboration are abundant.
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Houston, TX
Houston is known for its dynamic energy and business opportunities. Working in Houston provides a fast-paced environment and the chance to connect with a wide range of professionals. The city's growth ensures a stable career path.
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Austin, TX
Austin offers a blend of creativity and innovation. Working in Austin means engaging with a tech-savvy and forward-thinking community. The city's charm and opportunities make it an excellent place to advance your career.
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Appleton, WI
Appleton provides a friendly and supportive work environment. The city's strong sense of community and quality of life make it a great place to build a lasting career. Opportunities for personal and professional growth are plentiful.
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Clearwater, FL
Clearwater combines a relaxed lifestyle with professional opportunities. The city’s mild climate and beautiful waterfront settings create a pleasant work atmosphere. Working here offers a balanced and fulfilling career experience.
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Round Rock, TX
Round Rock is a place where innovation meets a welcoming community. The city offers a perfect blend of career opportunities and quality living. Working in Round Rock provides a supportive environment to thrive professionally.
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Green Bay, WI
Green Bay is known for its strong community spirit and diverse job market. The city offers numerous opportunities for growth and collaboration. Working in Green Bay ensures a stable and rewarding career.
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Madison, WI
Madison combines a vibrant culture with professional opportunities. The city’s friendly atmosphere and excellent living conditions make it a great place to work. Careers in Madison are supported by a dynamic and innovative environment.
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Phoenix, AZ
Phoenix offers a warm and energetic work environment. The city’s growing economy and diverse industries provide many opportunities for career advancement. Working in Phoenix means being part of a vibrant and expanding community.
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Wisconsin Rapids, WI
Wisconsin Rapids provides a close-knit community with a strong work ethic. The city’s supportive environment and small-town charm make it a great place for professional development. Working here offers stability and a sense of belonging.
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What are similar companies to Smile Brands Inc.?
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Heartland Dental
Heartland Dental is a network of dental practices across the United States. They provide comprehensive dental care with a focus on patient safety and comfort. Heartland Dental has offices in many states, including Ohio, Nebraska, and Indiana. They offer a supportive environment for dental professionals to grow and succeed.
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Family Dentistry
Family Dentistry is a well-known group of dental practices that offer a wide range of dental services. They believe in building strong relationships with their patients. Locations include Arizona, California, and Texas. Family Dentistry emphasizes a family-friendly atmosphere to ensure a positive experience for all.
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North American Dental Group
North American Dental Group (NADG) supports dental professionals through a network of affiliated practices. They are committed to delivering high-quality dental care. NADG operates in states such as Pennsylvania, Massachusetts, and New York. The group provides various opportunities for career growth and professional development.
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Benevis
Benevis offers dental services in a variety of settings, including traditional practices and specialized care centers. They focus on patient care and satisfaction. With locations in Georgia, Alabama, and South Carolina, Benevis provides a supportive environment for dental professionals. They aim to make dental care accessible to everyone.
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Aspen Dental
Aspen Dental is a large dental practice group known for its state-of-the-art facilities. They offer a wide range of dental services, from routine cleanings to complex procedures. Aspen Dental has offices across many states, including New York, California, and Florida. They provide a welcoming environment and support for both patients and staff.
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Lakeside Dental Care
Lakeside Dental Care operates multiple dental practices focused on providing quality dental services. They emphasize patient comfort and satisfaction. With locations in Florida, Lakeside Dental Care offers a friendly and professional environment. They aim to make dental visits a positive experience for all.
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Great Expressions Dental Centers
Great Expressions Dental Centers is a network of dental practices offering a wide range of services. They focus on creating a positive experience for both patients and dental professionals. Operating in states such as Michigan, Florida, and New York, they provide many opportunities for career advancement and professional growth.
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Smile Direct Club
Smile Direct Club provides affordable and accessible orthodontic treatment through clear aligners. They aim to make teeth straightening available to everyone. With locations across the United States, Smile Direct Club offers a modern approach to dental care. They focus on convenience and patient satisfaction.
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Dental Care Alliance
Dental Care Alliance supports dental practices by providing management and administrative services. They help practices operate efficiently while focusing on patient care. With locations in various states, including New Jersey, Pennsylvania, and Maryland, they offer a collaborative environment for dental professionals.
