About LifeStance Health
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What are people saying about working at LifeStance Health?
LifeStance Health Reviews
Weekends off, but micromanagement and heavy workload persist
04/28/2026 - New York, NY
Pros
Literally just the fact that you get weekends off. That’s it.
Cons
Micromanagement.You can’t make any mistakes at all but yet the other teams on front desk and med serv can do as they please.You have to be ok with doing your work and other people’s work with no extra pay. They also add extra work to that same plate every month. I went from just scheduling first visits for patients to assisting front desk with referrals, grading my own calls?, scheduling 7+ more states than just New York. Oh and each state schedules differently so life stance wants you to learn each way that each state schedules. They also accept different insurances so you gotta remember that too. You have meetings either your manager every single Friday and she makes you ask questions even though you do the same job every day. Then she says you don’t have to ask questions but gets mad if you don’t. And God forbid you make a little mistake like forgetting to make a note or something. She’ll call you 5 times in a row even if you’re on the phone with a patient to ask you about it and give you attitude. She’ll tell you “let me know if you have questions” then when you ask questions you get an attitude!They don’t raise your pay and they always bring up “bonuses” but yet they keep changing the requirements to get the bonuses. You’re basically doing 7 jobs at once for $20 an hour. You also won’t be promoted unless you know someone. Favoritism plays a large role here
Overworked Under Paid
02/28/2026 - Houston, TX
Pros
Some of the managers care about their staff. The bonuses
Cons
They overwork you and give you low pay. They monitor your key strokes and mouse clicks. Supervisors treating their staff like kids. It's a remote job and they monitor bathroom breaks and idle time. No overtime. No tuition reimbursement. No moving up but there is always job posting. The providers are rude. You be so burt out overwhelmed and stressed. A mental health company turned their workers into mental health patients. The bonus used to be good but they took them away. We barely get anything doing other departments work. The pay so low you need a second job to pay bills. This company is very unorganized.
LifeStance Ops Manager
09/11/2024 - Colorado Springs, CO
Pros
Great company to work for with an fun culture.
Cons
Org Chart changes too frequently and down sizing only to replace the candidate a few months later instead of working with the current employee and retaining good talent.
An excellent opportunity in a very important industry
09/13/2024 - San Diego, CA
Pros
Having come from a programming background outside of the medical industry, starting my position with LifeStance was challenging but ultimately very rewarding. I love being a part of the growth of this company and leading a team of excellent developers.I get to work not only with individuals in the tech field, but also with many of the best therapists, psychiatrists and psychologists in the country. Mental health is a highly important industry and being a part of the healing process for so many people is a daily positive journey.
Cons
Remote work is a bit impersonal at times but they do a good job making us feel appreciated
It’s good but not great
09/21/2024 - Orlando, FL
Pros
AutonomousFlexible Minimal paperworkProvides office space and ehr
Cons
No ptoCompany changes Turnover Upper management
Flexible
09/23/2024 - Chicago, IL
Pros
-flexible schedule-autonomy-culture-colleagues-opportunities for growth
Cons
No part time benefits provided.
Can be overwhelming
09/14/2024 - Portland, ME
Pros
the connections you make with providers/patients, every day is the same routine essentially, but never boring/the same thing.
Cons
Can be very overwhelming, lots of things happening at once- organization is key. We aren't aware of how other departments work/operate and it makes the job difficult since this position is the only patient facing one.
Pay lifestance
09/19/2024 - Oregon, OH
Pros
Flexible with your schedule and lots of locations
Cons
Big company can cause miscommunication
Hard place to work, but some good people there
09/06/2024 - Sacramento, CA
Pros
I had a good supervisor and colleagues
Cons
Administrative support, especially billing was hard to deal with both for clients and employees.
Adding to my disillusionment in mental health corporations
09/12/2024 - Denver, CO
Pros
FlexibilityOffice space is niceGreat coworkersThey credential you and provide clientsFree CEU training that’s pretty goodDecent health insurance
Cons
My average pay per hour is actually $10 lower than the estimate they provided in documents when I started.You only get slightly over 60% of what they collect from insurance and the support they provide is minimal after they get you started.HIGH turnover so the company puts a ton of effort into new people but not into people who stay.NO PTOThey don’t give you matching IRA funds with each paycheck; they hold onto it for over a year, give it to you if you only if you stick it out, and they keep the earnings!No seniority. You earn the same whether you have 2 or 20 years’ experience.It’s a grind to keep your schedule full enough to bank money to cover you if you want to take time off. If clients no show or cancel, the company keeps the fees and you get nothing.Clients complain about billing problems and not being able to get support with issues. I have lost several clients over that.Lifestance lets clients keep booking appointments with you even if they haven’t paid, and you won’t know until they owe over $1000 or even much more.The employment contract prohibits you from becoming credentialed with insurance companies that Lifestance has you credentialed with (which is all of them) on your own, and you have to have written permission to work on the side. You’re basically trapped and cannot start building a private practice until you are out. You won’t be able to make enough money with this job to save for the time it will take to get credentialed and started on your own.
Benefits and pay was nice but dealing with everything else was not worth it.
09/29/2024 - Denver, CO
Pros
High turnover so it's easy to get a job here. Managers are often over worked so that there is little oversight and you are able to do your work as you choose.One of the highest paid group practices, insurance was great, and the 401k matching was pretty nice.
Cons
Lack of support. Officemates rarely attend consultation groups and seem to act as if they are in their private practice. Disappointing as I joined a group practice for collaboration, connection, and peer support. Billing is a mess and stressed my clients out as they often received bills much higher than what they were quoted during scheduling and intake period. Again, another reason I came to a large group practice was for billing support and I felt LS severely lacked in their area and I spent so much more time trying to advocate for my clients.No growth opportunities. Most higher level positions or unique opportunities (eg clinical supervisor for candidates) were filled with no posting. They claimed to be changing this when I left but make close friends with those in high up positions if you want to grow as it seems to be the only way to do that in this company.It felt like I was always matched with the clients who fit me the least. I have no trying or expertise in substance use yet those in active addiction or early recovery were constantly scheduled with me. We had so many amazing certified addiction counselors yet, and this was before the online scheduling option, they kept being given to me.
Positive
09/05/2024 - Milwaukee, WI
Pros
Good benefits, consistent pay, good IT
Cons
Billing is a constant issue with clients.
here you work for nothing
09/08/2024 - Brooklyn, NY
Pros
Nice people and pleasant office
Cons
Company is structured in a way that takes advantage of peopleThere are many tasks that are on uncompensated timeFolks are nice buy you work for nothing
Great Place to Work
09/17/2024 - Vancouver, WA
Pros
Friendly co-workers. Good compensation. Control your own schedule.
Cons
Although they pay well, management often overestimates how much you will actually make.
Long-tenured and happy
07/03/2024 - null
Pros
Local management is very supportive; have all of the office assistance in getting clients checked in, insurance review, billing notices, medical records, etc. I just have to show up to see my clients and document! The front-desk staff are always ready to help with anything I need. There is great comeraderie at my location and peers that I can go to for informal consultation. Lifestance also has a prompt pay model, meaning you get paid for your work during that pay cycle and Lifestance will chase after insurance claims.
Cons
Some locations have minimal number of clinicians in-office as a lot of providers work from home so you can miss out on that in-office feeling
What are popular careers at LifeStance Health?
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Clinical Psychologist
Clinical psychologists assess and treat mental health disorders. They use various therapeutic techniques to help clients manage their symptoms.
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Counselor
Counselors provide support and guidance to individuals, families, and groups. They help clients overcome challenges and improve their mental well-being.
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Psychiatrist
Psychiatrists diagnose and treat mental health conditions. They often prescribe medication and work closely with other mental health professionals.
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Licensed Marriage and Family Therapist
Licensed marriage and family therapists focus on relationship issues. They help couples and families improve communication and resolve conflicts.
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Licensed Professional Counselor
Licensed professional counselors provide counseling services to individuals and groups. They help clients navigate personal and psychological challenges.
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Nurse Practitioner
Nurse practitioners in mental health settings provide comprehensive care. They conduct assessments, develop treatment plans, and offer medication management.
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Licensed Therapist
Licensed therapists offer a range of therapeutic services. They help clients achieve better mental health and improve their overall quality of life.
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Receptionist
Receptionists manage front-office duties at LifeStance Health. They greet visitors, schedule appointments, and handle administrative tasks.
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Psychiatric Mental Health Nurse
Psychiatric mental health nurses provide care for patients with mental health issues. They work with psychiatrists and other healthcare professionals to develop treatment plans.
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Psychologist
Psychologists study human behavior and mental processes. They conduct research and provide therapy to help clients improve their mental health.
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Where is LifeStance Health hiring?
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Scottsdale, AZ
In Scottsdale, the vibrant atmosphere and warm climate create a unique work environment. The city’s focus on health and wellness aligns perfectly with the goals of LifeStance Health. Employees can enjoy outdoor activities and a supportive community.
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South Kingstown, RI
South Kingstown offers a peaceful work setting with beautiful natural surroundings. The tight-knit community provides a welcoming atmosphere for professionals. The area's rich history and outdoor activities enhance the overall work experience.
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Warwick, RI
Warwick combines a vibrant city life with a friendly, suburban feel. Its strong community and cultural events make it an enjoyable place to work. The city’s commitment to education and healthcare creates a supportive work environment.
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Providence, RI
Providence offers a dynamic work environment with a mix of urban and historic charm. The city’s growing tech and healthcare sectors present exciting opportunities. Its rich cultural scene and diverse community add to the appeal of working here.
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Wilmington, DE
Wilmington provides a unique blend of urban and suburban living. The city’s strong economy and innovative companies make it a great place to work. Its historical sites and natural beauty offer a well-rounded lifestyle for professionals.
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Riverside, RI
Riverside’s small-town charm and close-knit community make it a pleasant place to work. The area's focus on outdoor activities and natural beauty provides a relaxing environment. Employees can enjoy a peaceful work setting with easy access to nature.
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Bothell, WA
Bothell combines the benefits of a suburban lifestyle with the convenience of urban amenities. The area’s focus on health and wellness aligns with LifeStance Health’s mission. Beautiful parks and outdoor activities make the work environment enjoyable.
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Cranston, RI
Cranston offers a vibrant work environment with access to cultural and recreational activities. The city’s strong community and diverse population create a rich, supportive environment. Its central location provides easy access to other parts of Rhode Island.
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Lexington, KY
Lexington blends historic charm with modern amenities, creating an engaging work environment. The city’s strong educational and healthcare sectors present many opportunities. Its vibrant arts scene and outdoor activities enhance the quality of life.
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Annapolis, MD
Annapolis offers a historic and picturesque setting that makes work enjoyable. The city’s strong community and rich maritime heritage create a unique atmosphere. Its proximity to Washington, D.C., adds to the professional opportunities.
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What are similar companies to LifeStance Health?
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Amwell
Amwell offers telehealth services that connect patients with healthcare providers. It operates nationwide in the United States, making it easy for people to access medical care from their own homes. The company provides a range of services, including mental health support, and is dedicated to improving patient outcomes through innovative technology.
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Cerebral
Cerebral is an online mental health platform offering services like psychiatry and therapy. It operates across various states in the U.S., aiming to make mental health care more accessible and convenient. Cerebral focuses on providing personalized treatment plans and is committed to reducing the stigma around mental health.
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SonderMind
SonderMind is a mental health company that connects individuals with licensed therapists. They serve multiple states in the U.S., ensuring that people can find the right therapist no matter where they live. SonderMind emphasizes personalized care and a comprehensive approach to mental well-being.
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Talkspace
Talkspace is a leading online therapy platform offering text, video, and audio messaging with licensed therapists. They operate throughout the United States, making it easy for people to receive support wherever they are. Talkspace is dedicated to providing accessible, affordable mental health care.
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HealthJoy
HealthJoy provides digital health solutions to help people manage their health benefits. The company operates nationwide and focuses on making healthcare navigation easier and more understandable. HealthJoy combines technology with human support to help individuals make informed health decisions.
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Teladoc Health
Teladoc Health offers telemedicine services, including mental health support, across the country. They serve a wide range of locations, providing easy access to medical consultations. Teladoc Health uses technology to bridge the gap between patients and healthcare providers, ensuring timely care.
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Brightside Health
Brightside Health is a mental health service that offers therapy and psychiatry online. They serve multiple states in the U.S., aiming to make it easier for people to get the help they need. Brightside Health focuses on delivering evidence-based treatments and personalized care to improve mental health.
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Spring Health
Spring Health provides mental health services to help individuals feel their best. They operate across many states in the U.S., ensuring that people can access support regardless of their location. Spring Health emphasizes a comprehensive approach to mental health, offering personalized care and resources.
