Company
Overview

About LifeStance Health

www.lifestance.com
Hospitals and Healthcare
550 Employees
Type: Company - Private
Bellevue, WA
LifeStance Health is a leading provider of mental health services. The company offers a wide range of care options, from individual therapy to medication management. LifeStance Health aims to make mental health care accessible and effective for everyone. Their team includes psychiatrists, psychologists, and therapists who work together to support patients. LifeStance Health operates in multiple locations, ensuring that patients can find care close to home. The company values patient care and strives to create a welcoming environment for all who seek help. LifeStance Health also focuses on innovation in mental health care. They use the latest research and technology to improve treatment outcomes. The company believes in a holistic approach to mental health. They consider each patient's unique needs and circumstances. LifeStance Health is committed to providing high-quality care and making a positive impact on the lives of those they serve.

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What are people saying about working at LifeStance Health?

LifeStance Health offers a flexible work environment with good benefits and supportive colleagues, but employees often face challenges with billing issues, high turnover, and limited growth opportunities. While some praise the company culture and autonomy, others criticize the lack of support and transparency in pay.

LifeStance Health Reviews

LifeStance Ops Manager

09/11/2024 - Colorado Springs, CO


Pros

Great company to work for with an fun culture.


Cons

Org Chart changes too frequently and down sizing only to replace the candidate a few months later instead of working with the current employee and retaining good talent.

An excellent opportunity in a very important industry

09/13/2024 - San Diego, CA


Pros

Having come from a programming background outside of the medical industry, starting my position with LifeStance was challenging but ultimately very rewarding. I love being a part of the growth of this company and leading a team of excellent developers.I get to work not only with individuals in the tech field, but also with many of the best therapists, psychiatrists and psychologists in the country. Mental health is a highly important industry and being a part of the healing process for so many people is a daily positive journey.


Cons

Remote work is a bit impersonal at times but they do a good job making us feel appreciated

It’s good but not great

09/21/2024 - Orlando, FL


Pros

AutonomousFlexible Minimal paperworkProvides office space and ehr


Cons

No ptoCompany changes Turnover Upper management

Flexible

09/23/2024 - Chicago, IL


Pros

-flexible schedule-autonomy-culture-colleagues-opportunities for growth


Cons

No part time benefits provided.

Can be overwhelming

09/14/2024 - Portland, ME


Pros

the connections you make with providers/patients, every day is the same routine essentially, but never boring/the same thing.


Cons

Can be very overwhelming, lots of things happening at once- organization is key. We aren't aware of how other departments work/operate and it makes the job difficult since this position is the only patient facing one.

Pay lifestance

09/19/2024 - Oregon, OH


Pros

Flexible with your schedule and lots of locations


Cons

Big company can cause miscommunication

Hard place to work, but some good people there

09/06/2024 - Sacramento, CA


Pros

I had a good supervisor and colleagues


Cons

Administrative support, especially billing was hard to deal with both for clients and employees.

Adding to my disillusionment in mental health corporations

09/12/2024 - Denver, CO


Pros

FlexibilityOffice space is niceGreat coworkersThey credential you and provide clientsFree CEU training that’s pretty goodDecent health insurance


Cons

My average pay per hour is actually $10 lower than the estimate they provided in documents when I started.You only get slightly over 60% of what they collect from insurance and the support they provide is minimal after they get you started.HIGH turnover so the company puts a ton of effort into new people but not into people who stay.NO PTOThey don’t give you matching IRA funds with each paycheck; they hold onto it for over a year, give it to you if you only if you stick it out, and they keep the earnings!No seniority. You earn the same whether you have 2 or 20 years’ experience.It’s a grind to keep your schedule full enough to bank money to cover you if you want to take time off. If clients no show or cancel, the company keeps the fees and you get nothing.Clients complain about billing problems and not being able to get support with issues. I have lost several clients over that.Lifestance lets clients keep booking appointments with you even if they haven’t paid, and you won’t know until they owe over $1000 or even much more.The employment contract prohibits you from becoming credentialed with insurance companies that Lifestance has you credentialed with (which is all of them) on your own, and you have to have written permission to work on the side. You’re basically trapped and cannot start building a private practice until you are out. You won’t be able to make enough money with this job to save for the time it will take to get credentialed and started on your own.

Benefits and pay was nice but dealing with everything else was not worth it.

09/29/2024 - Denver, CO


Pros

High turnover so it's easy to get a job here. Managers are often over worked so that there is little oversight and you are able to do your work as you choose.One of the highest paid group practices, insurance was great, and the 401k matching was pretty nice.


Cons

Lack of support. Officemates rarely attend consultation groups and seem to act as if they are in their private practice. Disappointing as I joined a group practice for collaboration, connection, and peer support. Billing is a mess and stressed my clients out as they often received bills much higher than what they were quoted during scheduling and intake period. Again, another reason I came to a large group practice was for billing support and I felt LS severely lacked in their area and I spent so much more time trying to advocate for my clients.No growth opportunities. Most higher level positions or unique opportunities (eg clinical supervisor for candidates) were filled with no posting. They claimed to be changing this when I left but make close friends with those in high up positions if you want to grow as it seems to be the only way to do that in this company.It felt like I was always matched with the clients who fit me the least. I have no trying or expertise in substance use yet those in active addiction or early recovery were constantly scheduled with me. We had so many amazing certified addiction counselors yet, and this was before the online scheduling option, they kept being given to me.

Positive

09/05/2024 - Milwaukee, WI


Pros

Good benefits, consistent pay, good IT


Cons

Billing is a constant issue with clients.

here you work for nothing

09/08/2024 - Brooklyn, NY


Pros

Nice people and pleasant office


Cons

Company is structured in a way that takes advantage of peopleThere are many tasks that are on uncompensated timeFolks are nice buy you work for nothing

Great Place to Work

09/17/2024 - Vancouver, WA


Pros

Friendly co-workers. Good compensation. Control your own schedule.


Cons

Although they pay well, management often overestimates how much you will actually make.

Long-tenured and happy

07/03/2024 - null


Pros

Local management is very supportive; have all of the office assistance in getting clients checked in, insurance review, billing notices, medical records, etc. I just have to show up to see my clients and document! The front-desk staff are always ready to help with anything I need. There is great comeraderie at my location and peers that I can go to for informal consultation. Lifestance also has a prompt pay model, meaning you get paid for your work during that pay cycle and Lifestance will chase after insurance claims.


Cons

Some locations have minimal number of clinicians in-office as a lot of providers work from home so you can miss out on that in-office feeling

Great Place to Work

07/08/2024 - null


Pros

Flexible schedule available for clinicians. Good pay. Great support that keeps getting better. I've been with the company for many years now and have seen them continually reinvest in the company and provide better benefits and more support. There is also a focus on values and culture from the CEO on down.


Cons

Lots of change since this is still a company on the younger side.

Good balance between autonomy and support

07/18/2024 - null


Pros

Clinicians can schedule their patient-facing hours how they choose, there is flexibility in terms of vacation time. There is a good deal of autonomy but still have support when needed.


Cons

Operations teams tend to run quite lean.



Page 1
Pie chart of the distribution of reviews for LifeStance Health. 7.9% of reviews are 'Neutral'. 17.6% of reviews are 'Negative'. 43.9% of reviews are 'Mixed'. 30.5% of reviews are 'Positive'.

What are popular careers at LifeStance Health?

  1. Clinical Psychologist
    Clinical psychologists assess and treat mental health issues. They work with individuals, families, and groups. They use various therapeutic techniques.
    Find Clinical Psychologist jobs


  2. Counselor
    Counselors provide guidance and support to individuals. They help people deal with personal and emotional challenges. They work in various settings, including schools and private practices.
    Find Counselor jobs


  3. Psychiatrist
    Psychiatrists are medical doctors who specialize in mental health. They diagnose and treat mental illnesses. They can prescribe medication and provide therapy.
    Find Psychiatrist jobs


  4. Licensed Professional Counselor
    Licensed professional counselors offer therapy to individuals and groups. They help people manage their mental health. They work in many environments, including schools and private practices.
    Find Licensed Professional Counselor jobs


  5. Licensed Marriage and Family Therapist
    Licensed marriage and family therapists focus on relationships. They work with couples and families. They help improve communication and resolve conflicts.
    Find Licensed Marriage and Family Therapist jobs


  6. Nurse Practitioner
    Nurse practitioners provide primary and specialty care. They can diagnose and treat health conditions. They often work closely with physicians.
    Find Nurse Practitioner jobs


  7. Licensed Therapist
    Licensed therapists offer mental health services. They help individuals cope with various issues. They use different therapeutic approaches to support their clients.
    Find Licensed Therapist jobs


  8. Psychologist
    Psychologists study human behavior and mental processes. They conduct research and provide therapy. They work in many settings, including schools and hospitals.
    Find Psychologist jobs


  9. Psychiatric Mental Health Nurse
    Psychiatric mental health nurses care for patients with mental health issues. They provide assessments, therapy, and medication management. They work in hospitals and clinics.
    Find Psychiatric Mental Health Nurse jobs


  10. Receptionist
    Receptionists greet visitors and manage office tasks. They handle phone calls, schedule appointments, and maintain records. They ensure the office runs smoothly.
    Find Receptionist jobs

Where is LifeStance Health hiring?

  1. Wilmington, DE
    In Wilmington, professionals enjoy a vibrant atmosphere with plenty of opportunities for growth. The city offers a mix of urban and suburban settings, making it ideal for a balanced lifestyle.
    Find jobs in Wilmington, DE


  2. Claymont, DE
    Claymont provides a close-knit community feel with a strong sense of belonging. Working here offers a supportive environment with easy access to major highways for commuting.
    Find jobs in Claymont, DE


  3. Riverton, UT
    Riverton is known for its family-friendly environment and outdoor activities. Professionals here benefit from a healthy work-life balance and a welcoming community spirit.
    Find jobs in Riverton, UT


  4. Scottsdale, AZ
    Scottsdale offers a dynamic work environment with a focus on innovation. The city's warm climate and outdoor lifestyle make it a great place to live and work.
    Find jobs in Scottsdale, AZ


  5. Annapolis, MD
    Annapolis combines historic charm with modern opportunities. Working here provides a unique blend of tradition and progress, with a strong sense of community.
    Find jobs in Annapolis, MD


  6. Warwick, RI
    Warwick offers a mix of suburban tranquility and urban convenience. Professionals here enjoy a supportive community and easy access to major transportation routes.
    Find jobs in Warwick, RI


  7. Providence, RI
    Providence is a vibrant city with a rich cultural scene. Working here offers a dynamic environment with plenty of opportunities for professional development and networking.
    Find jobs in Providence, RI


  8. Murray, UT
    Murray provides a welcoming and family-oriented atmosphere. Professionals here benefit from a strong sense of community and easy access to the outdoors.
    Find jobs in Murray, UT


  9. South Kingstown, RI
    South Kingstown offers a peaceful setting with a strong community focus. Working here provides a relaxed environment with plenty of opportunities for personal growth.
    Find jobs in South Kingstown, RI


  10. Millersville, MD
    Millersville is a charming town with a close-knit community. Working here offers a supportive environment and a strong sense of belonging.
    Find jobs in Millersville, MD

What are similar companies to LifeStance Health?

  1. Amwell
    Amwell offers telehealth services, connecting patients with healthcare providers online. It operates nationwide, providing services in all 50 states. Amwell aims to make healthcare more accessible and convenient for everyone.


  2. Cerebral
    Cerebral provides online mental health services, including therapy and psychiatry. It serves clients across the United States, making mental health care accessible from home. Cerebral focuses on personalized care to meet individual needs.


  3. SonderMind
    SonderMind offers mental health services, including therapy and psychiatry, through a network of licensed providers. It operates in multiple states, including California, Colorado, Florida, and Illinois. The company aims to provide high-quality, accessible mental health care.


  4. Talkspace
    Talkspace provides online therapy and counseling services. It serves clients in the United States and internationally, offering a range of mental health support options. Talkspace focuses on making therapy accessible and convenient for busy individuals.


  5. HealthJoy
    HealthJoy offers personalized health benefits and wellness programs. It operates across the United States, helping employers and their employees make informed health decisions. HealthJoy aims to improve overall well-being through tailored health solutions.


  6. Teladoc Health
    Teladoc Health provides telehealth services, connecting patients with healthcare providers online. It operates in many countries, including the United States, Canada, and the United Kingdom. Teladoc Health aims to improve access to healthcare and enhance patient outcomes.


  7. Brightside Health
    Brightside Health offers online mental health care, including therapy and psychiatry. It serves clients in the United States, providing personalized treatment plans. Brightside Health focuses on delivering effective mental health care through a user-friendly platform.


  8. Spring Health
    Spring Health provides mental health services, including therapy and coaching. It operates across the United States, offering a comprehensive approach to mental well-being. Spring Health aims to make mental health care accessible and effective for everyone.

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