About LifeStance Health
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What are people saying about working at LifeStance Health?
LifeStance Health Reviews
Weekends off, but micromanagement and heavy workload persist
04/28/2026 - New York, NY
Pros
Literally just the fact that you get weekends off. That’s it.
Cons
Micromanagement.You can’t make any mistakes at all but yet the other teams on front desk and med serv can do as they please.You have to be ok with doing your work and other people’s work with no extra pay. They also add extra work to that same plate every month. I went from just scheduling first visits for patients to assisting front desk with referrals, grading my own calls?, scheduling 7+ more states than just New York. Oh and each state schedules differently so life stance wants you to learn each way that each state schedules. They also accept different insurances so you gotta remember that too. You have meetings either your manager every single Friday and she makes you ask questions even though you do the same job every day. Then she says you don’t have to ask questions but gets mad if you don’t. And God forbid you make a little mistake like forgetting to make a note or something. She’ll call you 5 times in a row even if you’re on the phone with a patient to ask you about it and give you attitude. She’ll tell you “let me know if you have questions” then when you ask questions you get an attitude!They don’t raise your pay and they always bring up “bonuses” but yet they keep changing the requirements to get the bonuses. You’re basically doing 7 jobs at once for $20 an hour. You also won’t be promoted unless you know someone. Favoritism plays a large role here
Overworked Under Paid
02/28/2026 - Houston, TX
Pros
Some of the managers care about their staff. The bonuses
Cons
They overwork you and give you low pay. They monitor your key strokes and mouse clicks. Supervisors treating their staff like kids. It's a remote job and they monitor bathroom breaks and idle time. No overtime. No tuition reimbursement. No moving up but there is always job posting. The providers are rude. You be so burt out overwhelmed and stressed. A mental health company turned their workers into mental health patients. The bonus used to be good but they took them away. We barely get anything doing other departments work. The pay so low you need a second job to pay bills. This company is very unorganized.
LifeStance Ops Manager
09/11/2024 - Colorado Springs, CO
Pros
Great company to work for with an fun culture.
Cons
Org Chart changes too frequently and down sizing only to replace the candidate a few months later instead of working with the current employee and retaining good talent.
An excellent opportunity in a very important industry
09/13/2024 - San Diego, CA
Pros
Having come from a programming background outside of the medical industry, starting my position with LifeStance was challenging but ultimately very rewarding. I love being a part of the growth of this company and leading a team of excellent developers.I get to work not only with individuals in the tech field, but also with many of the best therapists, psychiatrists and psychologists in the country. Mental health is a highly important industry and being a part of the healing process for so many people is a daily positive journey.
Cons
Remote work is a bit impersonal at times but they do a good job making us feel appreciated
It’s good but not great
09/21/2024 - Orlando, FL
Pros
AutonomousFlexible Minimal paperworkProvides office space and ehr
Cons
No ptoCompany changes Turnover Upper management
Flexible
09/23/2024 - Chicago, IL
Pros
-flexible schedule-autonomy-culture-colleagues-opportunities for growth
Cons
No part time benefits provided.
Can be overwhelming
09/14/2024 - Portland, ME
Pros
the connections you make with providers/patients, every day is the same routine essentially, but never boring/the same thing.
Cons
Can be very overwhelming, lots of things happening at once- organization is key. We aren't aware of how other departments work/operate and it makes the job difficult since this position is the only patient facing one.
Pay lifestance
09/19/2024 - Oregon, OH
Pros
Flexible with your schedule and lots of locations
Cons
Big company can cause miscommunication
Hard place to work, but some good people there
09/06/2024 - Sacramento, CA
Pros
I had a good supervisor and colleagues
Cons
Administrative support, especially billing was hard to deal with both for clients and employees.
Adding to my disillusionment in mental health corporations
09/12/2024 - Denver, CO
Pros
FlexibilityOffice space is niceGreat coworkersThey credential you and provide clientsFree CEU training that’s pretty goodDecent health insurance
Cons
My average pay per hour is actually $10 lower than the estimate they provided in documents when I started.You only get slightly over 60% of what they collect from insurance and the support they provide is minimal after they get you started.HIGH turnover so the company puts a ton of effort into new people but not into people who stay.NO PTOThey don’t give you matching IRA funds with each paycheck; they hold onto it for over a year, give it to you if you only if you stick it out, and they keep the earnings!No seniority. You earn the same whether you have 2 or 20 years’ experience.It’s a grind to keep your schedule full enough to bank money to cover you if you want to take time off. If clients no show or cancel, the company keeps the fees and you get nothing.Clients complain about billing problems and not being able to get support with issues. I have lost several clients over that.Lifestance lets clients keep booking appointments with you even if they haven’t paid, and you won’t know until they owe over $1000 or even much more.The employment contract prohibits you from becoming credentialed with insurance companies that Lifestance has you credentialed with (which is all of them) on your own, and you have to have written permission to work on the side. You’re basically trapped and cannot start building a private practice until you are out. You won’t be able to make enough money with this job to save for the time it will take to get credentialed and started on your own.
Benefits and pay was nice but dealing with everything else was not worth it.
09/29/2024 - Denver, CO
Pros
High turnover so it's easy to get a job here. Managers are often over worked so that there is little oversight and you are able to do your work as you choose.One of the highest paid group practices, insurance was great, and the 401k matching was pretty nice.
Cons
Lack of support. Officemates rarely attend consultation groups and seem to act as if they are in their private practice. Disappointing as I joined a group practice for collaboration, connection, and peer support. Billing is a mess and stressed my clients out as they often received bills much higher than what they were quoted during scheduling and intake period. Again, another reason I came to a large group practice was for billing support and I felt LS severely lacked in their area and I spent so much more time trying to advocate for my clients.No growth opportunities. Most higher level positions or unique opportunities (eg clinical supervisor for candidates) were filled with no posting. They claimed to be changing this when I left but make close friends with those in high up positions if you want to grow as it seems to be the only way to do that in this company.It felt like I was always matched with the clients who fit me the least. I have no trying or expertise in substance use yet those in active addiction or early recovery were constantly scheduled with me. We had so many amazing certified addiction counselors yet, and this was before the online scheduling option, they kept being given to me.
Positive
09/05/2024 - Milwaukee, WI
Pros
Good benefits, consistent pay, good IT
Cons
Billing is a constant issue with clients.
here you work for nothing
09/08/2024 - Brooklyn, NY
Pros
Nice people and pleasant office
Cons
Company is structured in a way that takes advantage of peopleThere are many tasks that are on uncompensated timeFolks are nice buy you work for nothing
Great Place to Work
09/17/2024 - Vancouver, WA
Pros
Friendly co-workers. Good compensation. Control your own schedule.
Cons
Although they pay well, management often overestimates how much you will actually make.
Long-tenured and happy
07/03/2024 - null
Pros
Local management is very supportive; have all of the office assistance in getting clients checked in, insurance review, billing notices, medical records, etc. I just have to show up to see my clients and document! The front-desk staff are always ready to help with anything I need. There is great comeraderie at my location and peers that I can go to for informal consultation. Lifestance also has a prompt pay model, meaning you get paid for your work during that pay cycle and Lifestance will chase after insurance claims.
Cons
Some locations have minimal number of clinicians in-office as a lot of providers work from home so you can miss out on that in-office feeling
What are popular careers at LifeStance Health?
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Clinical Psychologist
Clinical psychologists assess and treat mental, emotional, and behavioral disorders. They use various therapeutic techniques to help individuals improve their well-being.
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Counselor
Counselors provide guidance and support to individuals facing personal or social challenges. They help clients develop coping strategies and improve their mental health.
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Psychiatrist
Psychiatrists are medical doctors who specialize in mental health. They diagnose, treat, and prevent mental illnesses through medication and therapy.
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Licensed Marriage and Family Therapist
Licensed marriage and family therapists work with couples and families to address relationship issues. They help improve communication and resolve conflicts.
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Licensed Professional Counselor
Licensed professional counselors provide therapeutic services to individuals, groups, and families. They support clients in overcoming personal challenges and achieving their goals.
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Nurse Practitioner
Nurse practitioners provide primary and specialty care to patients. They diagnose illnesses, prescribe treatments, and manage patient care in a healthcare setting.
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Licensed Therapist
Licensed therapists offer talk therapy and other interventions to individuals, couples, and families. They focus on improving mental and emotional health through structured sessions.
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Receptionist
Receptionists greet and assist visitors in a professional environment. They handle administrative tasks and ensure smooth operations at the facility.
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Psychiatric Mental Health Nurse
Psychiatric mental health nurses care for patients with mental health issues. They work in hospitals, clinics, and community settings, providing support and treatment.
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Psychologist
Psychologists study mental processes and behavior. They conduct research, offer assessments, and provide therapy to help individuals and groups improve their mental health.
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Where is LifeStance Health hiring?
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Scottsdale, AZ
In Scottsdale, professionals thrive in a vibrant environment. The area offers a blend of modern amenities and a strong sense of community, making it ideal for those seeking growth. Networking opportunities abound, connecting employees with a wide array of clients.
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South Kingstown, RI
South Kingstown provides a peaceful yet dynamic setting for professionals. The town’s rich cultural heritage and modern facilities create a perfect backdrop for career development. Employees enjoy a balanced work-life experience, with plenty of outdoor activities nearby.
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Wilmington, DE
Wilmington offers a mix of urban conveniences and suburban charm. Employees benefit from a robust professional network and diverse career opportunities. The city’s commitment to growth fosters an environment where professionals can thrive.
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Warwick, RI
In Warwick, professionals find a supportive community and a strong local economy. The city values work-life balance, offering a peaceful environment while still providing access to urban amenities. This makes it an attractive place to build a career.
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Providence, RI
Providence is a hub of activity and opportunity. The city's vibrant culture and numerous professional connections create a stimulating atmosphere for career growth. Employees enjoy a diverse workplace and a dynamic community.
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Bothell, WA
Bothell offers a blend of urban convenience and natural beauty. Professionals find a supportive community that encourages career advancement. The area’s commitment to education and sustainability provides a unique work environment.
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Lexington, KY
Lexington combines historic charm with modern growth. Professionals benefit from a thriving economy and a rich cultural scene. The city's emphasis on education and innovation makes it an exciting place to work.
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Riverside, RI
Riverside provides a tranquil setting with easy access to larger cities. Professionals enjoy a peaceful environment while still being part of a dynamic network. The town’s commitment to quality education and healthcare creates a supportive work atmosphere.
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Annapolis, MD
Annapolis offers a historic charm with a modern twist. Professionals find a thriving community that values education and innovation. The city’s proximity to Washington, D.C. opens up numerous career opportunities and professional connections.
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Cranston, RI
Cranston combines urban amenities with a welcoming community. Professionals benefit from a strong network and diverse job opportunities. The city’s investment in education and infrastructure makes it an attractive place to work.
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