Job descriptions

Start your free trial and easily craft an exceptional job description that's sure to attract the right candidates. Our AI-driven tools help you spotlight your business needs and allure quality talent.


Job Description Templates by Tone

Compassionate Example


Formal Example


Informative Example


Inspirational Example


Thoughtful Example


Upbeat Example

Last updated on:
May 16, 2024

Crafting an Effective Server Job Description to Attract Qualified CandidateS

In the bustling world of hospitality and dining, the role of a server is indispensable. Beyond merely taking orders and delivering food, servers play a pivotal role in shaping the overall dining experience for customers. Crafting a compelling job description for server positions is crucial for attracting top talent in this competitive job market. In this comprehensive guide, we delve into the key elements essential for creating an effective server job description that not only captures the attention of potential candidates but also sets clear expectations for the role.

Understanding the Role

Before diving into the specifics of crafting a job description, it's essential to recognize the significance of a server within the hospitality industry. Servers are the face of the establishment, serving as ambassadors who directly interact with customers. Their demeanor, attentiveness, and professionalism significantly impact customer satisfaction and loyalty. A skilled server possesses not only excellent communication and multitasking abilities but also a genuine passion for providing exceptional service.

Key Responsibilities

A server is responsible for providing exceptional customer service, ensuring a positive dining experience for guests. Key responsibilities include taking food and drink orders, serving menu items, and handling cash and credit transactions. Servers must also maintain a clean and organized dining area, including setting and clearing tables, and replenishing supplies. Additionally, they must work collaboratively with other servers, bartenders, and kitchen staff to ensure efficient service and resolve any issues that may arise. Servers are also responsible for answering questions about menu items, making recommendations, and handling special requests. They must be attentive, friendly, and responsive to guest needs, ensuring a high level of satisfaction and encouraging repeat business. Strong communication, multitasking, and problem-solving skills are essential for success in this role, as servers play a critical role in creating a welcoming and enjoyable atmosphere for guests.

Qualifications and Skills


  • High school diploma or equivalent qualification
  • Food safety certification (required in many states)


  • Communication:some text
    • Excellent verbal communication skills
    • Ability to effectively communicate with guests, bartenders, and kitchen staff
  • Customer Service:some text
    • Friendly and attentive demeanor
    • Ability to provide exceptional service and ensure guest satisfaction
  • Food and Beverage Knowledge:some text
    • Familiarity with menu items, ingredients, and preparation methods
    • Knowledge of wine, beer, and cocktails (if applicable)
  • Multitasking:some text
    • Ability to manage multiple tables and prioritize tasks
    • Strong organizational and time management skills
  • Teamwork:some text
    • Ability to work collaboratively with other servers, bartenders, and kitchen staff
    • Strong support and adaptability in a fast-paced environment
  • Attention to Detail:some text
    • High level of accuracy and attention to detail
    • Ability to ensure orders are correct and delivered promptly
  • Physical Demands:some text
    • Ability to stand for long periods, lift up to 25 pounds, and move quickly


  • 1-2 years of experience in a serving role
  • Familiarity with point-of-sale systems and credit card processing
  • Basic math skills and ability to handle cash and operate a cash register

Soft Skills:

  • Positive attitude and friendly demeanor
  • Strong work ethic and reliability
  • Ability to work well under pressure
  • Team-oriented and collaborative mindset
Insights into the Job Market

The job market for servers varies depending on factors such as location, type of establishment, and economic conditions. In metropolitan areas and tourist destinations, demand for servers tends to be higher due to the influx of visitors and thriving dining scenes. Upscale restaurants and fine dining establishments often seek experienced servers who can deliver impeccable service and enhance the overall dining experience.

In terms of pay, servers typically receive a combination of hourly wages and tips. According to data from the Bureau of Labor Statistics, the median hourly wage for servers in the United States is around $11.00, with variations based on factors such as location, experience, and the type of establishment. However, it's essential to note that tips can significantly impact overall earnings, with top performers earning above-average wages through gratuities.

Crafting the Perfect Job Description

Crafting an effective server job description is essential for attracting qualified candidates who possess the skills and qualities necessary to excel in the role. By incorporating key elements such as clear job responsibilities, desired qualifications, and enticing benefits, employers can create job listings that resonate with potential candidates and set the stage for a successful hiring process. In a competitive job market, standing out as an employer of choice requires thoughtful attention to detail and a commitment to offering an exceptional employee experience.

Highlight the paramount importance of exceptional customer service in the role of a server.
Emphasize the significance of creating positive interactions with customers, including greeting guests warmly, anticipating their needs, and ensuring satisfaction throughout their dining experience.
Provide examples of exemplary customer service behaviors, such as active listening, empathy, and problem-solving skills.
Stress the role of servers as brand ambassadors, representing the establishment's values and commitment to delivering an outstanding dining experience.

Including this section reinforces the critical role that customer service plays in the server position, aligning with the overarching goal of providing unparalleled service to guests.

Jumpstart your
a job application
AI assisted builder
a job application
Free trial
a job application
Activate hiring tools
Build Your Job Description
Go beyond a
job description

The Cheesecake Factory:

The Cheesecake Factory is renowned for its comprehensive benefits package, including competitive wages, flexible scheduling, and opportunities for advancement. Servers enjoy perks such as discounted meals, healthcare benefits, and retirement savings plans. Explore server opportunities at The Cheesecake Factory on their career site.

Olive Garden:

Olive Garden is committed to providing servers with a supportive work environment and attractive benefits. In addition to competitive pay and flexible scheduling, Olive Garden offers educational assistance programs, employee discounts, and healthcare benefits. Discover server positions at Olive Garden on their career site.

Marriott International:

As a global hospitality leader, Marriott International offers servers opportunities for growth and development along with excellent benefits. Servers at Marriott properties enjoy competitive wages, hotel discounts, healthcare coverage, and retirement savings plans. Explore server roles at Marriott International on their career site.

Texas Roadhouse:

Texas Roadhouse prides itself on its commitment to its employees, offering servers a range of benefits to support their well-being and career advancement. In addition to competitive wages and flexible scheduling, Texas Roadhouse provides health insurance options, employee discounts, and opportunities for professional development. Find server opportunities at Texas Roadhouse on their career site.

Darden Restaurants (LongHorn Steakhouse, Cheddar's Scratch Kitchen, etc.):

Darden Restaurants, the parent company of popular dining establishments like LongHorn Steakhouse and Cheddar's Scratch Kitchen, offers servers a comprehensive benefits package. In addition to competitive pay and flexible scheduling, Darden provides healthcare benefits, employee assistance programs, and opportunities for career growth. Explore server positions at Darden Restaurants on their career site.

These leading companies prioritize the well-being and professional development of their servers, offering attractive benefits packages and opportunities for advancement. Explore career opportunities with these industry leaders to join a team committed to providing exceptional service and support to both employees and guests.

How to find
qualified candidates

Online Job Boards

Online job boards such as Indeed, Monster, and Glassdoor are excellent resources for posting server job listings and reaching a broad audience of potential candidates. These platforms allow employers to target specific locations, industries, and experience levels, making it easier to connect with qualified candidates.

Hospitality Industry Websites

Websites dedicated to the hospitality industry, such as Hospitality Online and Hcareers, cater specifically to professionals seeking employment in hotels, restaurants, and other hospitality establishments. These platforms often feature job listings tailored to servers and provide valuable resources for both employers and job seekers.

Social Media Platforms

Social media platforms like LinkedIn, Facebook, and Twitter can be powerful tools for recruiting servers. Employers can leverage their company's social media presence to share job openings, engage with potential candidates, and showcase the unique aspects of their establishment. Joining industry-specific groups and communities on these platforms can also facilitate networking and recruitment efforts.

Local Culinary Schools and Colleges

Culinary schools and colleges with hospitality programs are ideal sources for finding aspiring servers looking to kickstart their careers. Establishing partnerships with these institutions through job fairs, internship programs, or career services departments can help attract motivated and skilled candidates eager to gain hands-on experience in the industry.

Employee Referrals and Word-of-Mouth

Employee referrals and word-of-mouth recommendations remain powerful channels for recruiting servers. Encouraging current staff members to refer qualified candidates can yield high-quality leads, as they are likely to recommend individuals who align with the company culture and values. Offering incentives such as referral bonuses can further incentivize employees to participate in the recruitment process.

Employee Referrals and Word-of-Mouth

Employee referrals and word-of-mouth recommendations remain powerful channels for recruiting servers. Encouraging current staff members to refer qualified candidates can yield high-quality leads, as they are likely to recommend individuals who align with the company culture and values. Offering incentives such as referral bonuses can further incentivize employees to participate in the recruitment process.


We can also help post your job in all the right places! Try it for free today.

Try ReadySetHire Today

Writing job descriptions, filtering applications, and organizing interviews can be daunting. ReadySetHire’s automated tools transform these challenges into a seamless experience, saving you time and effort.
Start Your Free Trial