About Red Robin
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What are people saying about working at Red Robin?
Red Robin Reviews
Easy entry for new graduates, but poor location and management
09/28/2026 - Omaha, NE
Pros
Was simple to get into as I just graduated high school.
Cons
Was at a really bad location. This location was looked down on and didn't have great management.
Good pay potential, but poor management
09/26/2026 - null
Pros
Pay can be good especially as you raise through the ranks of the restaurant
Cons
Poor management, lack of loyalty for loyal employees, exhausting shifts with often poor compensation
it was ight
09/24/2026 - null
Pros
made some friends with coworkers
Cons
customers act crazy over red robin burger
Meals during training, but unclear termination process
09/21/2026 - Aurora, CO
Pros
Meals during training, high management turnover.
Cons
Was never formally fired stopped adding me to schedule
Easy money with low stress, but challenging crowds
09/17/2026 - Apple Valley, CA
Pros
Easy money, low hours, low stress
Cons
Its burgers and fries in the high desert so it isnt the best crowds.
Good work-life balance, but no pay increases
09/16/2026 - Arlington, TX
Pros
Good Work-life Balance for Part-Time
Cons
No pay increase after 6 months or year After learning more roles in the restaurant.
na
09/07/2026 - Fayetteville, NC
Pros
great atmosphere to be around
Cons
leadership needs additional training on scheduling
Great staff but overwhelming work demands and low pay
09/03/2026 - Menifee, CA
Pros
Great staff and management. However, Red Robin is expecting WAY more work for the same money. They are coming out with these $9.99 burger deals that caused the company to lose so much money. Then they decided to expand the $9.99 menu from one item to 6. Customers were allowed to modify everything about their burger for no extra cost. They could make a burger unrecognizable and it still only $9.99. That invited many people to eat at Red Robin, thinking it would entice people to spend more money. People only ended up buying these specialty burgers by the dozens. It was an insane amount of accommodations for no extra compensation on the employees behalf. It ran down the company and devalued the company.
Cons
Great employees. They have a giving tree fund for employees that are voluntarily donated by employee paychecks. The money is used for when an employee has an emergency, the money can be given to them. It is a very sweet gesture. I have seen them pay out employees a few times in very generous circumstances.
Free food but constant overwork
08/31/2026 - Buford, GA
Pros
You get free food every night
Cons
You will be overworked constantly
Delicious food
08/31/2026 - null
Pros
Yummy food health insurance options
Cons
No set schedule and discount is minimal
Quick start as a server, but tough management
08/28/2026 - Monroe, WA
Pros
was able to start as a server right away
Cons
management a bit hard to work with
Fun atmosphere with supportive managers, but some micromanagement
08/19/2026 - Sherwood, OR
Pros
good attitudes, great managers, fun atmosphere, consistent money.
Cons
some micromanagement unfortunately and obviously every place has its disgruntled employees.
Customer Satisfaction Comes Before Employee Dignity
08/16/2026 - San Bruno, CA
Pros
Flexible scheduling can be helpful.You can make decent money when the restaurant is busy.Good coworkers can make shifts enjoyable.The Royalty rewards program itself provides customers with useful benefits and encourages repeat business.
Cons
Red Robin puts far too much weight on customer satisfaction metrics when evaluating servers.Servers are expected to encourage guests to sign up for and use the Royalty program. Customers can then complete surveys about their experience, and those surveys contribute to individual server performance scores.The scoring system is one of my biggest problems with working here. Customers are given options ranging from highly dissatisfied to highly satisfied, but only "highly satisfied" positively contributes to your score. A customer can select "satisfied," believing they are giving you a positive review, while the result can still negatively affect your overall performance score.These scores can have real consequences. Poor performance scores can lead to lengthy performance conversations, reduced shifts, write-ups, and potentially termination. This means a customer's subjective opinion can ultimately affect a server's hours and income.Customer feedback can absolutely be useful, but restaurant experiences involve much more than the server. Kitchen delays, food quality, staffing, company policies, promotions, and other factors outside a server's control can affect how a guest rates their experience.There is also too much emphasis on appeasing customers. Food may be remade or comped even when complaints are questionable, while disrespectful behavior toward servers can go unacknowledged. This can leave employees feeling that keeping the customer happy is more important than supporting the employee who is standing in front of them.Servers should be accountable for genuinely poor service. However, customer complaints and survey scores should be evaluated in context rather than automatically treated as objective measurements of employee performance.Working under a system where an unreasonable customer's review can potentially affect your schedule or employment is stressful and demoralizing.
Good job for short term!
08/09/2026 - Carmel, IN
Pros
Decent tips, good employee discount
Cons
Rude staff, high employee turnover, must be flexible on position
Family-oriented but no growth opportunities
08/04/2026 - Las Vegas, NV
Pros
Family orientedEasyDecent food
Cons
No growth or raise in 2 years Customers suck
What are popular careers at Red Robin?
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Line Cook
Line cooks prepare food quickly in a fast-paced kitchen. They follow recipes and cooking instructions to ensure quality and consistency.
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Host
Hosts welcome guests and ensure they have a great experience. They manage seating and communicate with the staff to keep the flow smooth.
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Server
Servers take orders and serve food and drinks to customers. They must be friendly and efficient to ensure a positive dining experience.
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Dishwasher
Dishwashers clean dishes, utensils, and kitchen equipment. They ensure everything is spotless and ready for the next use.
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Restaurant Manager
Restaurant managers oversee daily operations. They manage staff, handle customer complaints, and ensure the restaurant runs smoothly.
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Shift Supervisor
Shift supervisors assist the manager in overseeing staff during their shifts. They ensure tasks are completed and team members follow procedures.
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Bartender
Bartenders mix and serve drinks to customers. They must be knowledgeable about cocktails and able to do so quickly and accurately.
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Busser
Bussers clear tables and assist customers as needed. They help maintain a clean and welcoming dining area.
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Cook
Cooks prepare various menu items in the kitchen. They work closely with line cooks to ensure timely and quality food preparation.
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To Go Specialist
To Go specialists handle takeout and delivery orders. They package food accurately and ensure it is ready for customers on time.
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Where is Red Robin hiring?
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Anchorage, AK
Join a dynamic team in Anchorage, where you'll enjoy a vibrant community and a fast-paced work environment. Working here means being part of a close-knit team that values teamwork and customer satisfaction.
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Langley, BC
Experience a friendly atmosphere in Langley, where a supportive team culture is key. Here, you can grow your skills in a bustling area known for its friendly residents and diverse clientele.
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Clinton Township, MI
Work in a welcoming and energetic setting in Clinton Township. This location offers a supportive environment where you can build lasting relationships with your colleagues and customers.
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Overland Park, KS
In Overland Park, expect a lively workplace with a team that emphasizes collaboration. This area's strong sense of community provides a great backdrop for a fulfilling career.
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Troy, MI
Enjoy a professional setting in Troy, where teamwork and customer service are top priorities. This location offers a vibrant community atmosphere, perfect for those who thrive in a busy environment.
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Prince George, BC
Experience a supportive and close-knit team in Prince George. Working here allows you to engage with a diverse customer base in a friendly and welcoming environment.
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Surrey, BC
Work in a bustling and diverse community in Surrey. This location offers a vibrant atmosphere and a team that values inclusivity and collaboration.
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Commerce, MI
Join a hardworking and friendly team in Commerce. This location provides a supportive environment where you can grow your skills and build lasting relationships.
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San Antonio, TX
Experience a lively and energetic work environment in San Antonio. Here, you can join a team that values teamwork and customer satisfaction in a vibrant city.
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Kelowna, BC
Work in a picturesque setting in Kelowna, where a supportive team culture is key. This location offers a serene backdrop while providing a dynamic work environment.
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